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"Location is good. I want grab bars in the bathtub. Taking a shower is too dangerous. " More

By a verified traveler on Thu 07 Mar 2019

Hotel Description

Spa hotel near Tucson Convention Center

Heart of Tucson

With a stay at this El Rio Acres hotel, you'll be within half a mile (1 km) of Tucson Indoor Sports Center and 2 miles (3 km) of Berger Performing Arts Center. Tucson Convention Center and Tucson Museum of Art are also within 3 miles (5 km).

Full-service spa, dining

A full-service spa, an outdoor pool, and a restaurant are all featured at this hotel. Relax with a drink at the bar/lounge and enjoy perks like free self parking and free WiFi. A garden, a picnic area, and laundry facilities are also on offer.

Free WiFi, refrigerators

Offering conveniences like refrigerators and microwaves, the 140 guestrooms also have free WiFi and TVs. Coffee/tea makers, free local calls, and hair dryers are also available.

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

GLH Hotel ratings based on 10 Verified Reviews

Review Summary
2.5 out of 5 2.5 out of 5.0
Room cleanliness 2.5 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 2.0 out of 5.0

Guest reviews for GLH Hotel

Everyone (5) Couples (2) Family (2)
1 out of 5
Front desk lupita was super rude. I checked in door didn’t open got a new room door didn’t open. I went to tell her bout my door she was frustrated because u know I’m the one tht didn’t shake and kick the door til it opened my bad I didn’t know the trick. She was so quick to want to refund me and get me out the hotel And I didn’t even ask for refund. Everyone in tht place looked as if they absolutely hated their job..

Posted by on Oct 14, 2019

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2 out of 5
They had an attached restaurant we never got to check out. Apparently this was a good thing for us, as we later found out the place supposedly gets rowdy in the evenings. Several of the rooms all around the property were still vacant but dirty from the previous weeks Gem Show guests. The pool looked gross. The staff was horrible and seemed like English definitely wasn't their first language. We booked a week, but left after the 1st night.

Posted by , from Tucson, AZ on Apr 15, 2019

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Comment from Hotel Management

Apr 19, 2019 by GLH Hotel

We thank you for your feedback and apologize that you had a less than desirable stay with us. We will use your feedback to educate our staff on how to ensure our guests have a problem free stay. Thank Yo

1 out of 5
Very dirty and dangerous place, do not stay there. Travelocity should take this motel off the site

Posted by , from Dallas, USA on Mar 18, 2019

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Comment from Hotel Management

Apr 19, 2019 by GLH Hotel

JM, we certainly apologize that you experienced a less than desirable time with us. Ensuring that our guests have a positive stay is our first and foremost goal. We will use your feedback as a tool in helping us reach a higher standard. Thank you.

4 out of 5
Location is good. I want grab bars in the bathtub. Taking a shower is too dangerous.

Posted by on Mar 7, 2019

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Comment from Hotel Management

May 3, 2019 by GLH Hotel

We certainly apologize that you experienced a less than desirable time with us. Ensuring that our guests have a positive stay is our first and foremost goal. We will use your feedback as a tool in helping us reach a higher standard. Thank you.

2 out of 5

Posted by on Dec 28, 2018

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5 out of 5

Posted by on Dec 3, 2018

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Comment from Hotel Management

Dec 6, 2018 by Front Desk

Thank you for staying with us, we appreciate your feedback.

2 out of 5

Shabby But Clean, No Amenities

Pros: Good location, and the Angry Crab restaurant next door is surprisingly good.
Cons: Carpets, bed spreads, and curtains should all be replaced. High speed internet would be a huge bonus. They might invest in a few more towels.
The hotel is centrally located, but it's on the highway, so the location is convenient but not pleasant. The key word is "shabby" as everything in this hotel needs to be updated. The room seemed decently clean but one did wonder about the carpets. The bed spread had cigarette burns in it. The wifi was very slow. The exercise room, which is not great on a good day, was taken apart because the gem show was in town. On 2 nights of a 7-night stay, the room did not get cleaned. One day I came home to discover the room had not been cleaned, but my clean towels had been removed. When I called the desk to request towels, I was told that the entire hotel had ONE clean towel available. The staff is friendly enough and attempt to be helpful. There's nothing terribly wrong with this hotel, but it could benefit from a few updates.

Posted by , from Denver, CO on Feb 4, 2018

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5 out of 5
The hotel was is a good location, right next to the on / off ramps of the freeway. Close to different restaurants. It had a Gem Show, that was awesome. My only dis was that I got there early and was told I needed to wait till 3 pm to check in, so I sat and waited while other people came in after me and was checked in early. The staff didn’t come and announce that I could be checked in. That mentioned, it was a nice stay.

Posted by on Jan 29, 2018

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2 out of 5

Friendly staff, awful rooms

Pros: The friendly staff, the cable television, and the swimming pool.
Cons: The cleanliness. It seemed as if the room hadn't been cleaned in a while -- at least not very well. Beds with stains on them are less than ideal.
Location: Decent food options such as Wafflehouse, not a far drive from downtown Tucson Congress St. and 4th Ave.
Initially with GLH Hotel I had known I would not be staying in any sort of luxury given the price and the 3 star rating; however, both my girlfriend and I were taken aback by the state of the room. With the smell of marijuana permeating our walls periodically throughout the night, strange stains on our bed, and a desk that, when wiped off with a paper towel, was discovered to be incredibly dirty. A broken lamp certainly didn't help, but the cleanliness was a major issue for sure. The staff was quite helpful and friendly, I simply wish the state of the rooms was of as much quality as those working at the place. The breakfast was disappointing at best, with very few options, but as above-noted, the real issue was the rooms.

Posted by , from Los Angeles, CA on Jan 9, 2018

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1 out of 5

Went elsewhere

We never even went to the room. There was trash and cigarettes butts outside of the front door. The lobby was very shady and dirty. There wasn't any way I was going to sleep there!!!

Posted by , from P on Jul 5, 2017

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Renovations + Closures

The property will be renovating from 20 February 2020 to 31 March 2020 (completion date subject to change). The following areas are affected:

  • Select guestrooms

Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Property Features

GLH Hotel offers its guests a full-service spa and an outdoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. GLH Hotel also features multilingual staff, a garden, and a picnic area. Self parking is free. Smoking is allowed in designated areas at this Tucson hotel.

  • 140 guestrooms or units
  • 2 levels
  • Dining venue
  • Bar or lounge
  • Conference space
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Garden
  • Outdoor picnic space
  • Television in lobby
  • Smoking in designated areas

Family Friendly Amenities

  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking

Transport

  • Airport: Tucson, AZ (TUS-Tucson Intl.) (17.4 km / 10.8 mi)
  • Train station: Tucson Station (4.5 km / 2.8 mi)
  • Parking: Free self parking

Room Amenities

GLH Hotel offers 140 air-conditioned accommodations with hair dryers and irons/ironing boards. Guests can surf the web using the complimentary wireless Internet access. Refrigerators, microwaves, and coffee/tea makers are provided. Housekeeping is provided daily.

  • Television
  • Refrigerator
  • Microwave
  • Coffee maker
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Iron and ironing board
  • Air conditioning
  • Ensuite bathroom

Food & Drink

GLH Hotel has a restaurant on site.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Wheelchair accessible parking

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 4 AM
  • Minimum check-in age is: 18

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • Pets: USD 15.00 per pet, per night, plus a deposit of USD 15.00 per day
  • Only dogs and cats are allowed
  • Maximum 2 per room (weight limit: 10.00 lbs)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Cash or credit card deposit required

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 100.00 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 15.00 per day
  • Pet fee: USD 15.00 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • GLH Hotel Tucson
  • Grant Inn Tucson
  • Grant Tucson
  • Grand Luxe Hotel Resort Tucson
  • GLH Tucson
  • Grand Luxe Tucson
  • Grant Hotel Tucson
  • GLH Hotel Hotel
  • GLH Hotel Tucson
  • GLH Hotel Hotel Tucson

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
url importing https://www.travelocity.com/Tucson-Hotels-GLH-Hotel.h2439-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.