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"Front desk was very friendly , once I was in the room crumbs on floor, sink dirty , 2 towels only not too sure if they were body towels floor towels o ... " More

By a verified traveler on Tue 31 May 2022

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Hotel Description

Hotel near University of Arizona in Tucson

El Rio Acres stay

Your stay at this El Rio Acres hotel places you within 3 miles (5 km) of Berger Performing Arts Center and 4th Avenue. Steinfeld Mansion and Tucson Museum of Art are also within 3 miles (5 km).

Dining, outdoor pool

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Guests will appreciate free perks like free self parking and WiFi in public areas. A garden, a picnic area, and express check-out are also on offer.

Standard Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

GLH Hotel ratings based on 16 Verified Reviews

Review Summary
2.1 out of 5 2.0 out of 5.0
Room cleanliness 2.5 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 2.0 out of 5.0

Guest reviews for GLH Hotel

Everyone (8) Couples (2) Family (6)
1 out of 5

Posted by on Jan 25, 2023

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1 out of 5
We actually did not stay there. We went to the front desk and asked to be refunded. The manager said no problem. It was total chaos. People lived there, loud music just crazy!

Posted by on Jan 25, 2023

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3 out of 5
Front desk was very friendly , once I was in the room crumbs on floor, sink dirty , 2 towels only not too sure if they were body towels floor towels or what but they both appeared to have what looked like oil stains & dirt stains, very dingy and had actual dirt on them, and one had a ball of hair on it. Didn't use towels at all!

Posted by on May 31, 2022

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Comment from Hotel Management

Jun 12, 2022 by T. Bryan

Thank you for staying with us! I apologize that not all aspects of your stay were up to yours or our standards. We will use your review to improve for the future.

2 out of 5
Cheap stay

Posted by , from NEWARK on Mar 1, 2022

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1 out of 5

Posted by on Dec 29, 2021

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1 out of 5

Posted by on Jun 22, 2021

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3 out of 5
Hotel is run down a little...drapes are old and do not cover full window, no smoke alarm..yokes!

Posted by on Dec 23, 2020

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Comment from Hotel Management

Dec 24, 2020 by Lm

Thank you for the feedback issues will be addressed.

1 out of 5
They gave our room we reserved and called about not once but twice away. We had requested a handicap available room on the main floor. We were given a room no one had used in a long time and it smelled of smoke and had barely been cleaned. We were told we would be moved the next night into the room we actually booked and that didn't happen either.

Posted by , from Phoenix on Nov 9, 2020

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Comment from Hotel Management

Nov 9, 2020 by Lm

I apologize for the inconvenience I will address this issue with my staff.

4 out of 5
This hotel is shabby and in need of renovation. However, the front desk staff is unfailingly kind, accommodating and friendly. And, I took a white washcloth upon room entry and randomly ran it over ten or more surfaces including floor and even small moldings, etc....not a speck of dirt or dust. The sheets were clean, the bed was comfortable, the AC worked...what more do I need? Thanks, and I will be back!

Posted by , from Los Angeles on Sep 23, 2020

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Comment from Hotel Management

Sep 23, 2020 by Lm

Thank you see you soon

1 out of 5
TV Broke, no shower curtain, carpet flooded, Lied

Posted by , from West Virginia. on Mar 13, 2020

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Comment from Hotel Management

Apr 22, 2020 by lm

sorry to hear

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. An outdoor pool, multilingual staff, and a garden are also featured at GLH Hotel. Self parking is free. Smoking is allowed in designated areas at this Tucson hotel.

  • 140 guestrooms or units
  • 2 levels
  • Conference space
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Garden
  • Outdoor picnic space
  • Television in lobby
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Internet access in public areas - high speed

Parking

Free self parking , RV, bus, truck parking

Transport

  • Train station: Tucson Station (5.4 km / 3.3 mi)
  • Parking: Free self parking

Room Amenities

GLH Hotel offers 140 air-conditioned accommodations with hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided on request.

  • Television
  • Refrigerator
  • Housekeeping (on request)
  • Local calls (free)
  • Hair dryer
  • Air conditioning
  • Ensuite bathroom

Food & Drink

GLH Hotel has a restaurant on site.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool.

Children under 16 years old are not allowed in the swimming pool without adult supervision.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 20.00 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 per room (weight limit: 20 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Onsite parties or group events are strictly prohibited

Safety features at this property include a fire extinguisher and a smoke detector

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash. Onsite parties or group events are strictly prohibited. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-out is available. Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Cash or credit card deposit required
  • Pets cannot be left unattended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Pets allowed in specific rooms only
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Events/parties not allowed
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • LGBTQ friendly
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are not available
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Cash Breakage deposit: USD 150.00 per stay
  • Administrative fee: USD 5 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • GLH Hotel Tucson
  • Grant Inn Tucson
  • Grant Tucson
  • Grand Luxe Hotel Resort Tucson
  • GLH Tucson
  • Grand Luxe Tucson
  • Grant Hotel Tucson
  • GLH Hotel Hotel
  • GLH Hotel Tucson
  • GLH Hotel Hotel Tucson

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.