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Aparthotel

Zenao Appart'hôtels Troyes

4-star aparthotel near Espace Argence

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Photo gallery for Zenao Appart'hôtels Troyes

Classic Apartment, 2 Twin Beds, Accessible, Non Smoking | Premium bedding, blackout drapes, soundproofing, free cribs/infant beds
Exterior
Lobby
Daily buffet breakfast for a fee
Terrace/patio

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Kitchen
  • Pet friendly
  • Free WiFi
  • Laundry
  • Outdoor Space
  • Breakfast available

Explore the area

View in a map
1 Cours Jacquin, Troyes, 10000
  • Place, Cathédrale St-Pierre et St-Paul
    ‪9 min walk‬
  • Place, Centre de Congrès de l’Aube
    ‪11 min walk‬
  • Place, Maison de l'Outil et de la Pensee Ouvriere
    ‪15 min walk‬

Room options

View all photos for Comfort Studio, 1 Double Bed, Accessible, Non Smoking

Comfort Studio, 1 Double Bed, Accessible, Non Smoking | Premium bedding, blackout drapes, soundproofing, free cribs/infant beds

Comfort Studio, 1 Double Bed, Accessible, Non Smoking

  • Canal view
  • 409 sq ft
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Comfort Apartment, 1 Bedroom, Accessible, Non Smoking

Premium bedding, blackout drapes, soundproofing, free cribs/infant beds

Comfort Apartment, 1 Bedroom, Accessible, Non Smoking

  • Canal view
  • 475 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Classic Apartment, 2 Twin Beds, Accessible, Non Smoking

Classic Apartment, 2 Twin Beds, Accessible, Non Smoking | Premium bedding, blackout drapes, soundproofing, free cribs/infant beds

Classic Apartment, 2 Twin Beds, Accessible, Non Smoking

  • 475 sq ft
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Classic Studio, 2 Twin Beds, Accessible, Non Smoking

Classic Studio, 2 Twin Beds, Accessible, Non Smoking | Premium bedding, blackout drapes, soundproofing, free cribs/infant beds

Classic Studio, 2 Twin Beds, Accessible, Non Smoking

  • 410 sq ft
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Family Apartment, 2 Bedrooms, Balcony

Premium bedding, blackout drapes, soundproofing, free cribs/infant beds

Family Apartment, 2 Bedrooms, Balcony

  • City view
  • 969 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

About the neighborhood

Troyes

Central Troyes getaway .You'll find Espace Argence and Museum of Modern Art within a 15-minute walk of this Troyes aparthotel. Also, Basilique St-Urbain is within half a mile (1 km) and Église Ste-Madeleine is within 2 miles (3 km).
View more Aparthotels in TroyesOpens in a new window

What's nearby

  • Espace Argence - 8 min walk - 0.4 miles
  • Cathédrale St-Pierre et St-Paul - 9 min walk - 0.5 miles
  • Centre de Congrès de l’Aube - 11 min walk - 0.6 miles
  • Maison de l'Outil et de la Pensee Ouvriere - 15 min walk - 0.8 miles
  • Stade de l'Aube - 18 min walk - 1.0 mile

Getting around

  • Troyes Station - 5 min drive
  • Paris (XCR-Chalons-Vatry) - 43 min drive

Restaurants

  • ‪Soleil de l'Inde - ‬9 min walk
  • ‪Le Dropkick Bar - ‬9 min walk
  • ‪Simone - ‬11 min walk
  • ‪Les Troyes Libanais - ‬12 min walk
  • ‪Bar Tabac Le Triannon - ‬9 min walk

About this property

Zenao Appart'hôtels Troyes

4-star aparthotel near Espace Argence
As a guest of Zenao Appart'hôtels Troyes, you'll find a library, a terrace, and a vending machine. WiFi is free in public spaces. A train station pick-up service and a train station drop-off service are available for a fee. Zenao Appart'hôtels Troyes also features multilingual staff, concierge services, and laundry facilities. For a fee, parking is available.

This 4-star Troyes aparthotel is smoke free.

  • 1 building
  • 22 guestrooms or units
  • 5 levels
  • Built in 2016
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Staff is multilingual
  • Storage area for luggage
  • Concierge
  • Library
  • Terrace
  • Beauty salon
  • Television in lobby
  • Elevator
  • No smoking on site
Zenao Appart'hôtels Troyes offers 22 accommodations with coffee/tea makers and complimentary toiletries. Beds feature premium bedding. Flat-screen televisions come with digital channels. Accommodations at this 4-star aparthotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). A nightly turndown service is provided and housekeeping is offered once per stay. Amenities available on request include hair dryers. Housekeeping is provided on a limited basis.

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Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Train station pick-up and drop-off shuttle (surcharge)
  • Onsite parking available only on request
  • Self parking on site (EUR 5 per night)
  • Wheelchair-accessible parking available

Kitchenette

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Microwave
  • Refrigerator
  • Stovetop

Dining

  • Daily buffet breakfast available 8:00 AM to 9:30 AM for a fee: EUR 8 for adults and EUR 4 for children

Bedrooms

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels
  • Library
  • TV in common areas

Outdoor areas

  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Comfort

  • Heating

Pets

  • Pet friendly
  • One pet total
  • Fee: EUR 5 per pet per night
  • Service animals exempt from fees

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Raised toilet seat
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Smoking not allowed

Services and conveniences

  • Blackout drapes
  • Concierge services
  • Free local calls
  • Hair salon
  • Housekeeping available once per stay
  • Limited-hour front desk
  • Luggage storage
  • Multilingual staff
  • Phone
  • Turndown service
  • Vending machine

Location highlights

  • In a historical district
  • In the city center
  • Near the boardwalk/promenade

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Security system
  • Fire extinguisher

General

  • 1 building
  • 22 units
  • 5 floors
  • Built in 2016
  • Soundproofing
  • Traditional architecture

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 8:00 PM
Late check-in subject to availability
Late check-in fee: EUR 5 for check-in between 8:00 PM and midnight
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
Late check-out fee: EUR 20

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 9:00 AM - 8:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets: EUR 5 per pet, per night
  • Maximum 1 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 4.40 percent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 8 for adults and EUR 4 for children
  • Self parking fee: EUR 5 per night
  • Pet fee: EUR 5 per pet, per night
  • Service animals are exempt from fees
  • Late check-in fee: EUR 5 for check-in between 8:00 PM and midnight
  • Late check-out fee: EUR 20 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and onsite parking
This property accepts credit cards; cash is not accepted
Long-term renters welcome
Seniors-only community
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a security system
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and onsite parking. This property accepts Visa and Mastercard. Cash is not accepted. Seniors-only community. Long-term renters welcome. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation. The property is professionally cleaned. At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Alcohol isn't served at Zenao Appart'hôtels Troyes.

Property is also known as

ZENAO Appart'hotel Troyes Aparthotel
ZENAO Appart'hotel
ZENAO Appart'hotel Troyes
ZENAO Appart'hotel Troyes
Zenao Appart'hotels Troyes
Zenao Appart'hôtels Troyes Troyes
Zenao Appart'hôtels Troyes Aparthotel
Zenao Appart'hôtels Troyes Aparthotel Troyes

Frequently asked questions

How close is Zenao Appart'hôtels Troyes to the airport?

Zenao Appart'hôtels Troyes is 39.3 mi (43-min drive) away from the Paris (XCR-Chalons-Vatry) airport, the closest popular airport to the property.

How much does it cost to stay at Zenao Appart'hôtels Troyes?

As of Jun 15, 2026, prices found for a 1-night stay for 2 adults at Zenao Appart'hôtels Troyes on Jun 21, 2026 start from $102, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Zenao Appart'hôtels Troyes have an airport shuttle?

Airport shuttle services are not available at Zenao Appart'hôtels Troyes.

How close is Zenao Appart'hôtels Troyes to the beach?

This aparthotel is 14.6 mi (23-min drive) from Mesnil-Saint-Père beach.

Does Zenao Appart'hôtels Troyes offer free breakfast?

Free breakfast isn’t provided at Zenao Appart'hôtels Troyes, but buffet breakfast is offered for a fee of EUR 8 for adults and EUR 4 for children. It's available every day from 8:00 AM to 9:30 AM.

Is there a casino at Zenao Appart'hôtels Troyes?

No, there is no casino at this aparthotel.

What time is check-in at Zenao Appart'hôtels Troyes?

Check-in start time: 4:00 PM; Check-in end time: 8:00 PM.

Is there free parking at Zenao Appart'hôtels Troyes?

Free parking is not available at this aparthotel. Self parking is available for EUR 5 per night.

Does Zenao Appart'hôtels Troyes have a pool?

Zenao Appart'hôtels Troyes does not have a pool.

Does Zenao Appart'hôtels Troyes have a spa?

There are no spa services available at this aparthotel.

How close is Zenao Appart'hôtels Troyes to downtown Troyes?

Zenao Appart'hôtels Troyes is 0.5 mi away from Troyes.

Zenao Appart'hôtels Troyes Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 288 out of 574 reviews
Rating 8 - Good. 218 out of 574 reviews
Rating 6 - Okay. 42 out of 574 reviews
Rating 4 - Poor. 15 out of 574 reviews
Rating 2 - Terrible. 11 out of 574 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Richard

Liked: Cleanliness, property conditions & facilities, communication
We like staying here and would stay there again.
Stayed 1 night in Jan 2025
Verified

6/10 Okay

Bo

Good: location with secure parking. Poor: standard and breakfast in an elderly home…
Stayed 1 night in Dec 2023
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort

Great studio

Very serviceable and clean studio apartment in a quiet neighbourhood just outside of city centre. Loved having the balcony overlooking the river.
Stayed 3 nights in Jul 2023
Verified

8/10 Good

Sue

Liked: Cleanliness, property conditions & facilities
Nice large studio apartment in great location. Walking distance to the town centre. Unfortunately the building is in the middle of a building site at the moment. It is however quiet. Would not recommend for mid summer as no aircon but with a fan was ok in cooler times.
Stayed 1 night in Sep 2025
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Room comfort

Central position

Very basic accommodation however spotlessly clean & very nice staff. Great position, approximately 10 min walk from centre of town. Secure underground car park. Good , inexpensive continental breakfast. Slightly odd that the hotel seemed to be part of a complex with assisted living for elderly!
Stayed 1 night in Mar 2024
Verified

6/10 Okay

Michael

Liked: Cleanliness
Decent overnight stay. Clean and tidy, great location. Challenging check-in/parking process. No air conditioning. Random selection of kitchenette equipment.
Stayed 1 night in Aug 2023
Verified

8/10 Good

Peter

Liked: Cleanliness, room comfort, communication

One night stay enroute to Switzerland

We have stayed here many times enroute to Switzerland. We have always been very pleasedwith everything . However this time the APARTMENT HAD NOT BEEN CHECKED THOROUGHLY as only one small pan, no frying pan, no teaspoons,only one wineglass, no dishes to heat anything in microwave. The overall room was very clean and checkin very quick
Stayed 1 night in Oct 2022
Verified

4/10 Poor

Suzanne

Disliked: Amenities
Reception was not manned and I missed the instruction to submit arrival details 24 hours in advance so we had to go for a walk and come back later. Apartment was large but not well equipped. I have stayed in much nicer places for a similar price. However, good underground parking and not far to walk into centre of old town. Situated in middle is decaying industrial site which was interesting!
Stayed 1 night in Dec 2023
Verified

10/10 Excellent

Marcus

Liked: Cleanliness, room comfort, communication

Well worth a visit

This is the second time we have stayed here and hopefully we will return next year and stay for a longer period. On first seeing the property from the road it appears to be derelict but once you are down the drive there is a new modern building. The original derelict part of the site is now being developed and it will be interesting to see the result. As stated in the details the apartments are part of a sheltered housing scheme for older people but don't let this put you off . The apartments are clean modern an very nicely furnished with windows opening onto,the canal. Parking is 5 euros a night in a secure carpark. The cathedral and town centre is a very short walk away and Troyes is a beautiful old city well worth a visit,
Stayed 1 night in Oct 2022
Verified

10/10 Excellent

Isabelle

Liked: Cleanliness, check-in, communication, listing accuracy
Chambre propre
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Pierre

Liked: Cleanliness, amenities, communication
L’appartement est spacieux
Stayed 1 night in Feb 2026
Verified

8/10 Good

Isabelle

Liked: Cleanliness, room comfort, communication
Séjour correct Personnel sympathique
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

valerie

Liked: Cleanliness, room comfort, communication

Parfait comme d’hab.. 😀

Résidence mixte près du centre ville, parking souterrain et accueil sympathique. Personnel discret et agréable. On attend avec impatience la fin des travaux.
Stayed 3 nights in May 2025
Verified

2/10 Terrible

Aurélien

Disliked: Communication

Plus jamais

Décevant
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Jacky

Liked: Cleanliness, room comfort, communication

Je recommande

Appart’hotel bien situé, beaucoup d’espace et très agréable. Bon accueil.
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Hamadi

Liked: Cleanliness, room comfort, communication
Très bon rapport qualité prix et tres bon acceuil de la part du directeur et de sa collaboratrice.
Stayed 1 night in Feb 2025
Verified

2/10 Terrible

Pierre

Liked: Cleanliness
Disliked: Room comfort

C est plus un hopital qu un hotel...

On est logé dans une maison de retraite, tres bruyant avec un cours d eau agité le long de l etablissement
Stayed 1 night in Nov 2024
Verified

6/10 Okay

Pascale

Liked: Amenities, communication
Chambre très vetuste, chambre vue sur travaux 😐 et très bruyante du côté de la cascade.😱 Parking payant L'avantage est d'être près du centre de Troyes Réceptionniste très accueillant 😃
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

Adrien

Liked: Cleanliness, amenities, property conditions & facilities, communication
…
Stayed 2 nights in Apr 2024
Verified

6/10 Okay

gilles

Liked: Cleanliness

Correct mais sans plus

Établissement correct mais cependant parking payant alors que stipulé disponible. Literie un peu molle .
Stayed 1 night in Mar 2024
Verified

8/10 Good

rodolphe

Liked: Cleanliness, room comfort, communication
Bien sauf la literie trop molle
Stayed 1 night in Feb 2024
Verified

10/10 Excellent

Eric

Liked: Cleanliness, room comfort, communication
spacious
Stayed 1 night in Feb 2024
Verified

6/10 Okay

Jérémy

Liked: Cleanliness, room comfort, communication
Dommage qu'il soit pas précisé que le parking est souterrain donc limité en hauteur... De plus centre ville mais loin de tous commerce. Il faut aussi préciser que c'est dans une maison pour séniors, un peu spécial le concept.
Stayed 1 night in Jan 2024
Verified

6/10 Okay

Verified traveler

Liked: Communication
Disliked: Room comfort
Propreté accueil impeccables comme toujours mais literie très variable selon les chambres et cette fois ci très inconfortable. Difficulté aussi à régler le chauffage ( radiateur seulement dans la salle de bains donc ouvrir ou fermer la porte la nuit pour avoir une température correcte …)
Stayed 1 night in Jan 2024
Verified

10/10 Excellent

Fabienne

Liked: Room comfort, communication

Petite halte

Très bonne idée des appartements hôtel dans une résidence pour personne âgés. Nous reviendrons pour une halte sur notre trajet. Petit déjeuner très bon. Il y a tout ce qu il faut.
Stayed 1 night in Dec 2023