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Best Western Plus Franklin Square Inn Troy/Albany

2.5 star property
Hotel near Rensselaer Polytechnic Institute in Troy

Choose dates to view prices

Photo gallery for Best Western Plus Franklin Square Inn Troy/Albany

Terrace/patio
Suite, 1 King Bed, Balcony, River View (with Sofabed) | Blackout drapes, iron/ironing board, free cribs/infant beds, Internet
Blackout drapes, iron/ironing board, free cribs/infant beds, Internet
Exterior
Suite, 1 King Bed, Non Smoking (with Sofabed) | Living area | 32-inch flat-screen TV with cable channels, TV

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Laundry
  • Gym
  • 24/7 front desk
  • Parking included

Explore the area

Map
One Fourth Street, Troy, NY, 12180
  • Rensselaer Polytechnic Institute
    ‪4 min walk‬
  • Troy Savings Bank Music Hall
    ‪7 min walk‬
  • Russell Sage College
    ‪8 min walk‬
  • Albany, NY (ALB-Albany Intl.)
    ‪20 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking (with Sofabed)

Suite, 1 King Bed, Non Smoking (with Sofabed) | Living area | 32-inch flat-screen TV with cable channels, TV

Suite, 1 King Bed, Non Smoking (with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (Shower Only;with Sofabed)

Blackout drapes, iron/ironing board, free cribs/infant beds, Internet

Suite, 1 King Bed, Non Smoking (Shower Only;with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking (Larger Room;with Sofabed)

Standard Room, 1 King Bed, Non Smoking (Larger Room;with Sofabed) | Blackout drapes, iron/ironing board, free cribs/infant beds, Internet

Standard Room, 1 King Bed, Non Smoking (Larger Room;with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Blackout drapes, iron/ironing board, free cribs/infant beds, Internet

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Blackout drapes, iron/ironing board, free cribs/infant beds, Internet

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Bathtub (Pet Friendly)

Blackout drapes, iron/ironing board, free cribs/infant beds, Internet

Standard Room, 1 Queen Bed, Accessible, Bathtub (Pet Friendly)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Pet Friendly)

Blackout drapes, iron/ironing board, free cribs/infant beds, Internet

Standard Room, 1 King Bed, Accessible, Non Smoking (Pet Friendly)

  • Sleeps 2
  • 1 King Bed

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

Blackout drapes, iron/ironing board, free cribs/infant beds, Internet

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

Blackout drapes, iron/ironing board, free cribs/infant beds, Internet

Standard Room, 2 Queen Beds, Accessible, Bathtub

  • 284 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Balcony, River View (with Sofabed)

Suite, 1 King Bed, Balcony, River View (with Sofabed) | Blackout drapes, iron/ironing board, free cribs/infant beds, Internet

Suite, 1 King Bed, Balcony, River View (with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator

Blackout drapes, iron/ironing board, free cribs/infant beds, Internet

Standard Room, 1 King Bed, Non Smoking, Refrigerator

  • Sleeps 2
  • 1 King Bed

About the neighborhood

Troy

In historical district.Within a 10-minute walk of the hotel, you'll find Rensselaer Polytechnic Institute and Troy Savings Bank Music Hall. Russell Sage College is within half a mile (1 km) and Palace Theater is within 9 miles (15 km).

What's nearby

  • Rensselaer Polytechnic Institute - 4 min walk - 0.3 miles
  • Troy Waterfront Farmers' Market - 4 min walk - 0.3 miles
  • Troy Savings Bank Music Hall - 7 min walk - 0.4 miles
  • Russell Sage College - 8 min walk - 0.5 miles
  • Poestenkill Falls - 4 min drive - 1.8 miles

Getting around

  • Albany-Rensselaer Station - 14 min drive
  • Albany Intl. Airport (ALB) - 20 min drive

Restaurants

  • ‪Uncle Sam Lanes - ‬4 min walk
  • ‪Dinosaur Bar-B-Que - ‬3 min walk
  • ‪Brown's Brewing Company - ‬3 min walk
  • ‪518 Craft Bar + Tasting Room - ‬6 min walk
  • ‪Lime Leaf Thai Bistro - ‬2 min walk

About this property

Best Western Plus Franklin Square Inn Troy/Albany

Hotel near Rensselaer Polytechnic Institute in Troy
There's a coffee shop/cafe on site. Free breakfast is served. A computer station is on site, and both WiFi and wired Internet are free in public spaces. There's an onsite business center. A 24-hour fitness center, a terrace, and a vending machine are also featured at Best Western Plus Franklin Square Inn Troy/Albany. Self parking is free.

This Troy hotel is smoke free.

  • 88 guestrooms or units
  • 3 levels
  • Full breakfast (free)
  • Business facilities
  • Conference space
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site
  • Coffee shop
Best Western Plus Franklin Square Inn Troy/Albany offers 88 air-conditioned accommodations with hair dryers and irons/ironing boards. 32-inch flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Additionally, rooms include complimentary toiletries and blackout drapes/curtains. Cribs/infant beds (complimentary) are also available. Housekeeping is provided daily.

Languages

English

Similar properties

2 restaurants, breakfast, lunch, dinner served; American cuisine

Hilton Garden Inn Troy

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
4.4 out of 5, Excellent, 1,003 reviews
$118 nightly
The price is $131
May 18 - May 19
Total includes taxes and fees
Hilton Garden Inn Troy

Property amenities

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities

Internet

  • Available in all rooms: High-speed internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast
  • A coffee shop/cafe

Things to do

  • 24-hour gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 32-inch flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 30 per pet, per day
  • Only dogs are allowed
  • Maximum 2 (weight limit: 80 lbs per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 30 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

BEST WESTERN PLUS Franklin Square Albany
BEST WESTERN PLUS Franklin Square Inn Albany
BEST WESTERN PLUS Franklin Square Inn Troy Albany
BEST WESTERN PLUS Franklin Square Troy Albany
Best Western Plus Franklin Square Inn Troy/Albany Troy
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Frequently asked questions

How close is Best Western Plus Franklin Square Inn Troy/Albany to the airport?

Best Western Plus Franklin Square Inn Troy/Albany is 10.6 mi (20-min drive) away from the Albany Intl. Airport (ALB) airport, the closest popular airport to the property.

How much does it cost to stay at Best Western Plus Franklin Square Inn Troy/Albany?

As of May 10, 2025, prices found for a 1-night stay for 2 adults at Best Western Plus Franklin Square Inn Troy/Albany on May 26, 2025 start from $132.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Best Western Plus Franklin Square Inn Troy/Albany have an airport shuttle?

Airport shuttle services are not available at Best Western Plus Franklin Square Inn Troy/Albany.

How close is Best Western Plus Franklin Square Inn Troy/Albany to the beach?

This hotel is 4.6 mi (18-min drive) from Brunswick Vanderheyden Reservoir Park Beach.

Does Best Western Plus Franklin Square Inn Troy/Albany offer free breakfast?

Yes, Best Western Plus Franklin Square Inn Troy/Albany offers free breakfast.

Is there a casino at Best Western Plus Franklin Square Inn Troy/Albany?

No, there is no casino at this hotel.

What time is check-in at Best Western Plus Franklin Square Inn Troy/Albany?

Check-in start time: 4:00 PM; Check-in end time: midnight.

Is there free parking at Best Western Plus Franklin Square Inn Troy/Albany?

This hotel offers free self parking.

Does Best Western Plus Franklin Square Inn Troy/Albany have a pool?

Best Western Plus Franklin Square Inn Troy/Albany does not have a pool.

Does Best Western Plus Franklin Square Inn Troy/Albany have a spa?

There are no spa services available at this hotel.

How close is Best Western Plus Franklin Square Inn Troy/Albany to downtown Troy?

Best Western Plus Franklin Square Inn Troy/Albany is 0.4 mi away from Troy.

Best Western Plus Franklin Square Inn Troy/Albany Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 564 out of 1002 reviews
Rating 8 - Good. 280 out of 1002 reviews
Rating 6 - Okay. 78 out of 1002 reviews
Rating 4 - Poor. 48 out of 1002 reviews
Rating 2 - Terrible. 32 out of 1002 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Leonora

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Room is clean It’s not a walking distance as it was describe when I booked to where we have to go, it’s more of a driving distance.
Stayed 1 night in Feb 2025

8/10 Good

Chris

Stayed 1 night in Jan 2025

8/10 Good

Shelley

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient to RPI

Very convenient to RPI (where I was going!). Good selection for free breakfast.
Stayed 1 night in Jan 2025

10/10 Excellent

Lance

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location

10/10 Excellent

Howard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Marco

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Doris

Traveled with family
Liked: Cleanliness, staff & service
Great and nice clean place. Breakfast was very good.
Stayed 1 night in Jan 2025

10/10 Excellent

David

Stayed 1 night in Jan 2025

10/10 Excellent

joanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff very nice, she remembered me from another stay over the summer. Rooms are clean and area is convenient for walking and sight seeing.
Stayed 1 night in Dec 2024

10/10 Excellent

Tamyron

Stayed 1 night in Dec 2024

10/10 Excellent

billianna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view nice room. Parking is horrible
Stayed 1 night in Sep 2024

6/10 Okay

Deepa

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
There was a wedding party that was very loud even at 1am
Stayed 5 nights in Dec 2024

2/10 Terrible

Er Feng

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I usually expect a comfortable and relaxing stay when I book with Best Western, but unfortunately, my experience at the Franklin Square Inn was far from pleasant. First, the HVAC unit in my room was extremely noisy—every time it turned on, it sounded like a small airplane revving up. It was impossible to get a good night's sleep with that constant noise. To make matters worse, both the shower and sink were clogged. The water barely drained, leaving me standing in a pool of water while showering, which was really off-putting. I reported these issues to the front desk, but nothing was done during my stay to resolve them. I was really hoping for a more comfortable experience, especially given the price, but I won’t be returning to this location. If you're looking for a peaceful and hassle-free stay, I’d recommend looking elsewhere.
Stayed 1 night in Dec 2024

10/10 Excellent

Carla

Business traveler
Liked: Staff & service, amenities, property conditions & facilities
The staff went above and beyond to ensure a pleasant stay. They were courteous, attentive, and quick to respond to any requests, and housekeeping maintained high standards throughout my visit.
Stayed 2 nights in Sep 2024

10/10 Excellent

Debbie

Stayed 1 night in Nov 2024

10/10 Excellent

Laurie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

6/10 Okay

Debra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay!
Stayed 1 night in Dec 2024

10/10 Excellent

Donna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We’ll be back!

Loved so much about it.
Stayed 3 nights in Nov 2024

8/10 Good

Michelle

Stayed 5 nights in Nov 2024

8/10 Good

Valentina, Roma

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food quality could be improved.
Stayed 2 nights in Nov 2024

10/10 Excellent

Richard

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A quality hotel. Good breakfast, clean rooms, friendly staff. A good stay at a reasonable price.
Stayed 1 night in Nov 2024

10/10 Excellent

Kevin

Traveled with family
Liked: Property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place for a reasonable price. Served the purpose of my stay!
Stayed 1 night in Nov 2024