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ANA Crowne Plaza Chitose by IHG

4.0 star property
4-star hotel near Aoba Park

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Photo gallery for ANA Crowne Plaza Chitose by IHG

Property amenity
Exterior
Premium Room, 2 Twin Beds | 1 bedroom, down comforters, desk, laptop workspace
Exterior
2 restaurants, breakfast, lunch, dinner served; international cuisine

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Room service
  • Bar
  • Gym
  • 24/7 front desk

Explore the area

View in a map
2-2-1 Hokuei, Chitose, Hokkaido, 066
  • Place, Aoba Park
    ‪19 min walk‬
  • Place, Doraemon Wakuwaku Sky Park
    ‪8 min drive‬
  • Place, New Chitose Airport Onsen
    ‪8 min drive‬
  • Airport, Sapporo (CTS-New Chitose)
    ‪9 min drive‬

Room options

View all photos for Premium Room, 2 Twin Beds (up to 3 guests)

Premium Room, 2 Twin Beds (up to 3 guests) | 1 bedroom, down comforters, desk, laptop workspace

Premium Room, 2 Twin Beds (up to 3 guests)

10.0 out of 10
Exceptional
(4 reviews)
  • 356 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premium Room, 2 Twin Beds

Premium Room, 2 Twin Beds | 1 bedroom, down comforters, desk, laptop workspace

Premium Room, 2 Twin Beds

10.0 out of 10
Exceptional
(1 review)
  • 300 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room

Premium Room | 1 bedroom, down comforters, desk, laptop workspace

Premium Room

  • 215 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 Queen Bed (High Floor)

Standard Room, 1 Queen Bed (High Floor) | 1 bedroom, down comforters, desk, laptop workspace

Standard Room, 1 Queen Bed (High Floor)

9.4 out of 10
Exceptional
(3 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 1 Queen Bed

1 bedroom, down comforters, desk, laptop workspace

Premium Room, 1 Queen Bed

9.2 out of 10
Wonderful
(10 reviews)
  • 277 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Twin Beds (High Floor)

Standard Room, 2 Twin Beds (High Floor) | 1 bedroom, down comforters, desk, laptop workspace

Standard Room, 2 Twin Beds (High Floor)

9.0 out of 10
Wonderful
(4 reviews)
  • 323 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite, 2 Double Beds, Balcony (Wing Building)

Junior Suite, 2 Double Beds, Balcony (Wing Building) | 1 bedroom, down comforters, desk, laptop workspace

Junior Suite, 2 Double Beds, Balcony (Wing Building)

8.8 out of 10
Excellent
(3 reviews)
  • 616 sq ft
  • Sleeps 5
  • 2 Double Beds

View all photos for Standard Room, Multiple Beds (High Floor)

Standard Room, Multiple Beds (High Floor) | 1 bedroom, down comforters, desk, laptop workspace

Standard Room, Multiple Beds (High Floor)

9.0 out of 10
Wonderful
(2 reviews)
  • 435 sq ft
  • Sleeps 4
  • 4 Twin Beds

View all photos for Standard Room

Standard Room | 1 bedroom, down comforters, desk, laptop workspace

Standard Room

10.0 out of 10
Exceptional
(2 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 2 Bedrooms (High Floor)

Suite, 2 Bedrooms (High Floor) | 1 bedroom, down comforters, desk, laptop workspace

Suite, 2 Bedrooms (High Floor)

10.0 out of 10
Exceptional
(1 review)
  • 1001 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 1 Twin Bed

View all photos for Junior Suite, 2 Double Beds (High Floor)

Junior Suite, 2 Double Beds (High Floor) | 1 bedroom, down comforters, desk, laptop workspace

Junior Suite, 2 Double Beds (High Floor)

  • 646 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Twin Bed

1 bedroom, down comforters, desk, laptop workspace

Standard Room, 1 Twin Bed

8.4 out of 10
Very good
(9 reviews)
  • 215 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 2 Twin Beds

Standard Room, 2 Twin Beds | 1 bedroom, down comforters, desk, laptop workspace

Standard Room, 2 Twin Beds

9.0 out of 10
Wonderful
(25 reviews)
  • 323 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

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About the neighborhood

Chitose

Close to airport.You'll find Aoba Park and Chitose Outlet Mall Rera within 3 miles (5 km) of this hotel. Doraemon Wakuwaku Sky Park and New Chitose Airport Onsen are also within 6 miles (10 km).

What's nearby

  • Aoba Park - 19 min walk - 1.0 mile
  • Chitose Inter Golf Club - 3 min drive - 2.0 miles
  • Chitose Outlet Mall Rera - 4 min drive - 2.8 miles
  • Doraemon Wakuwaku Sky Park - 8 min drive - 4.5 miles
  • New Chitose Airport Onsen - 8 min drive - 4.7 miles

Getting around

  • Osatsu Station - 4 min drive
  • Chitose Station - 8 min walk
  • New Chitose Intl. Airport (CTS) - 11 min drive

Restaurants

  • ‪マクドナルド - ‬5 min walk
  • ‪餃子の王将 - ‬4 min walk
  • ‪六花亭 イオン千歳店 - ‬5 min walk
  • ‪ヴィクトリアステーション 千歳店 - ‬10 min walk
  • ‪サイゼリヤ - ‬5 min walk

About this property

ANA Crowne Plaza Chitose by IHG

4-star hotel near Aoba Park
There are 2 restaurants on site, as well as a snack bar/deli and a grocery/convenience store. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi and wired Internet. Event space at this hotel measures 10764 square feet (1000 square meters) and includes conference space. A fitness center, a vending machine, and multilingual staff are also featured at the business-friendly ANA Crowne Plaza Chitose by IHG. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Chitose hotel.

  • 438 guestrooms or units
  • 11 levels
  • 2 buildings
  • 2 dining venues
  • 2 bars or lounges
  • 10764 sq ft of conference space
  • 1000 sq m of conference space
  • Built in 1997
  • Karaoke
  • Deli
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Pool or billiards table
  • Convenience store
  • Garden
  • Beauty salon
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
ANA Crowne Plaza Chitose by IHG offers 438 air-conditioned accommodations with coffee/tea makers and bathrobes. Beds feature down comforters. Flat-screen televisions come with satellite channels and pay movies. Bathrooms include bathtubs or showers, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: JPY 3,400 for adults and JPY 1,700 for children
  • 2 bars/lounges
  • 2 restaurants
  • Snack bar/deli

Things to do

  • Billiards/pool table
  • Gym
  • Karaoke

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Entertainment

  • Flat-screen TV with satellite channels
  • Pay movies

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning
  • Desk
  • Desk chair
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for JPY 3000 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 3400 for adults and JPY 1700 for children
  • Rollaway bed fee: JPY 3000 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ana Chitose
Ana Crowne Plaza Chitose
Crowne Plaza Ana Chitose
Crowne Plaza Ana Hotel Chitose
Crowne Plaza Chitose
Crowne Plaza Ana Chitose Hotel

Frequently asked questions

How close is ANA Crowne Plaza Chitose by IHG to the airport?

ANA Crowne Plaza Chitose by IHG is 3.8 mi (11-min drive) away from the New Chitose Intl. Airport (CTS) airport, the closest popular airport to the property.

Does ANA Crowne Plaza Chitose by IHG have an airport shuttle?

Airport shuttle services are not available at ANA Crowne Plaza Chitose by IHG.

Does ANA Crowne Plaza Chitose by IHG offer free breakfast?

Free breakfast isn’t provided at ANA Crowne Plaza Chitose by IHG, but buffet breakfast is offered for a fee of JPY 3400 for adults and JPY 1700 for children. It's available every day from 6:30 AM to 9:30 AM.

Is there a casino at ANA Crowne Plaza Chitose by IHG?

No, there is no casino at this hotel.

What time is check-in at ANA Crowne Plaza Chitose by IHG?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at ANA Crowne Plaza Chitose by IHG?

This hotel offers free self parking.

Does ANA Crowne Plaza Chitose by IHG have a pool?

ANA Crowne Plaza Chitose by IHG does not have a pool.

Does ANA Crowne Plaza Chitose by IHG have a restaurant?

There are 2 onsite restaurants, offering options like international cuisine, brunch, and light fare.

Does ANA Crowne Plaza Chitose by IHG have a spa?

There are no spa services available at this hotel.

How close is ANA Crowne Plaza Chitose by IHG to downtown Chitose?

ANA Crowne Plaza Chitose by IHG is 7.3 mi away from Chitose.

ANA Crowne Plaza Chitose by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 613 out of 1007 reviews
Rating 8 - Good. 270 out of 1007 reviews
Rating 6 - Okay. 64 out of 1007 reviews
Rating 4 - Poor. 37 out of 1007 reviews
Rating 2 - Terrible. 23 out of 1007 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Chang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

SHUJI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ホテル自体は満足ですが
Stayed 1 night in Jul 2025

8/10 Good

chia cheng

Stayed 1 night in Jul 2025

10/10 Excellent

Jayan

Liked: Staff & service, property conditions & facilities
Excellent place
Stayed 1 night in Jun 2025

10/10 Excellent

kevin

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Property was fairly close walk from train station
Stayed 1 night in Jun 2025

10/10 Excellent

JUNGHWAN

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good!
Stayed 2 nights in Jun 2025

8/10 Good

Hing Yin G

Liked: Cleanliness, staff & service
Stayed 4 nights in Jun 2025

10/10 Excellent

Teresa

Stayed 1 night in Jun 2025

10/10 Excellent

Michelle

Liked: Cleanliness, amenities, property conditions & facilities
Great service. They helped me with my rental car issue! I will stay here again. Very comfortable rooms. Delicious breakfast. Good location. Nice start to trip in Hokkaido.
Stayed 1 night in Jun 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
The facility was clean and quiet, the rooms were nice and bathrooms clean. Only downside is for me the pillows were way to soft, but just a minor issue
Stayed 1 night in May 2025

4/10 Poor

John

Liked: Cleanliness
Tried to check in at 2pm but told it was a 3pm check in unless I paid an Early Check in fee of $50....
Stayed 1 night in May 2025

10/10 Excellent

TAKASHI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Kristoph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Gail, Richmond Hill

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a really nice stay! Great condition, nice suite, clean and comfortable!
Stayed 1 night in Mar 2025

4/10 Poor

kanasa

Stayed 1 night in Mar 2025

10/10 Excellent

Scott

Stayed 1 night in Mar 2025

8/10 Good

Anthony

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient for the airport. Great selection of food for the buffet breakfast
Stayed 1 night in Feb 2025

10/10 Excellent

YUEN SUN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Michelle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed one night as we arrived late and were driving up to Niseko the next day. Perfect hotel with excellent service and wonderful buffet breakfast!
Stayed 1 night in Mar 2025

6/10 Okay

Gillian

Stayed 1 night in Feb 2025

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice hotel with dining options on site.
Stayed 3 nights in Feb 2025

10/10 Excellent

Dylan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice really quiet, clean hotel
Stayed 1 night in Feb 2025

10/10 Excellent

Lucas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Charles T

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Stayed 1 night in Feb 2025

10/10 Excellent

Sally

Traveled with family
Liked: Amenities
The breakfast is one of the best anywhere! So good! Rooms are comfortable, staff are incredibly helpful. I highly recommend this hotel!
Stayed 1 night in Feb 2025