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Best Western Plus Metepec & Suites

Property class: 3.5
3.5-star hotel in Metepec

Choose dates to view prices

Photo gallery for Best Western Plus Metepec & Suites

A multi-story building with a modern architectural design, featuring a series of balconies and large windows.
A reception area with a black reception desk, a digital screen, and a purple sofa.
A hotel room with two beds, a wooden chair, a small table with a phone, and a glass door leading to a bathroom.
A gym with a treadmill, stationary bike, and weight bench.
A breakfast setting with plates of toast, eggs, and a fruit drink.

Reviews

7.0 out of 10
Good

Popular amenities

  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
  • Gym
  • Business services

Explore the area

View in a map
Vialidad Solidaridad Las Torres 638, Ote San Jeronimo Chicahualco Metepec, Toluca, MEX, 50290
  • Place, San Carlos Golf Club
    ‪19 min walk‬
  • Place, Centro De Arte Y Cultura
    ‪4 min drive‬
  • Place, Town Square Metepec
    ‪4 min drive‬
  • Airport, Toluca, Estado de Mexico (TLC-Toluca Intl.)
    ‪22 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Non Smoking

A hotel room with two beds, a chair, and a nightstand with a phone.

Standard Room, 2 Double Beds, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking

A hotel room with a large bed, a bedside table, a glass shower enclosure, and a dark headboard.

Standard Room, 1 King Bed, Non Smoking

7.6 out of 10
Good
(19 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, 2 Double Beds, Non Smoking

A hotel room with two beds, a large window with curtains, a dark headboard, and a bedside table with a phone.

Suite, 2 Double Beds, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Suite, 1 King Bed, Non Smoking

A modern hotel room with a large bed, a bedside table with a phone, and a glass-enclosed shower area.

Suite, 1 King Bed, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

DOUBLE TWO DOUBLE BEDS

  • Sleeps 4
  • Free WiFi

DOUBLE KING SIZE BED

  • Sleeps 4
  • Free WiFi

View all photos for 1 King Bed, Non-Smoking, Hairdryer, Coffee Maker, Led Television, Wi-Fi, Continental Breakfast

In-room safe, desk, laptop workspace, blackout drapes

1 King Bed, Non-Smoking, Hairdryer, Coffee Maker, Led Television, Wi-Fi, Continental Breakfast

  • 269 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

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About the neighborhood

Toluca

Metepec stay.Your stay at this Metepec hotel places you within 2 miles (3 km) of Centro De Arte Y Cultura and San Carlos Golf Club. Town Square Metepec and Galerias Toluca are also within 3 miles (5 km).

What's nearby

  • San Carlos Golf Club - 19 min walk - 1.0 mile
  • Centro De Arte Y Cultura - 4 min drive - 1.0 mile
  • Town Square Metepec - 4 min drive - 1.0 mile
  • Church of Calvary - 8 min drive - 1.9 miles
  • Galerias Metepec Shopping Center - 10 min drive - 2.9 miles

Getting around

  • Toluca Centro Station - 7 min drive
  • Toluca, Estado de Mexico (TLC-Toluca Intl.) - 21 min drive

Restaurants

  • ‪los antojos de fatima - ‬11 min walk
  • ‪Starbucks - ‬11 min walk
  • ‪Tortas Ahogadas El Gallo Querendon - ‬10 min walk
  • ‪El Camaron Guasaveño - ‬6 min walk
  • ‪Vastos’s Grill - ‬10 min walk

About this property

Best Western Plus Metepec & Suites

3.5-star hotel in Metepec
Along with a restaurant, there's a snack bar/deli on site. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. There's an onsite business center. A 24-hour fitness center, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Best Western Plus Metepec & Suites. Free self parking is available.

This 3.5-star Toluca hotel is smoke free.

  • 1 building
  • 44 guestrooms or units
  • 4 levels
  • Continental breakfast (free)
  • Deli
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Dining venue
Best Western Plus Metepec & Suites offers 44 accommodations with laptop-compatible safes and coffee/tea makers. Each accommodation is individually furnished and decorated. 42-inch flat-screen televisions come with premium satellite channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

This Toluca hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Area shuttle
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to noon
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Shopping mall
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 42-inch flat-screen TV with premium satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Desk
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3:30 AM
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Best Western Plus Metepec & Suites

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free, per registered adult, when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 18 years old. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Up to 2 children 11 years old and younger stay free, per registered adult, in the same room as the parent or guardian when using existing bedding. Children might not be eligible for free breakfast.
  • Pets and service animals are not allowed on site.

Property is also known as

Best Western Plus Metepec Hotel
Best Western Plus Metepec
Plus Metepec & Suites Toluca
Best Western Plus Metepec & Suites Hotel
Best Western Plus Metepec & Suites Toluca
Best Western Plus Metepec & Suites Hotel Toluca

Frequently asked questions

How close is Best Western Plus Metepec & Suites to the airport?

Best Western Plus Metepec & Suites is 8.6 mi (21-min drive) away from the Toluca, Estado de Mexico (TLC-Toluca Intl.) airport, the closest popular airport to the property.

How much does it cost to stay at Best Western Plus Metepec & Suites?

As of Sep 1, 2026, prices found for a 1-night stay for 2 adults at Best Western Plus Metepec & Suites on Sep 7, 2026 start from $64, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Best Western Plus Metepec & Suites have an airport shuttle?

Airport shuttle services are not available at Best Western Plus Metepec & Suites.

Does Best Western Plus Metepec & Suites offer free breakfast?

Best Western Plus Metepec & Suites offers free continental breakfast every day from 7:00 AM to noon.

Is there a casino at Best Western Plus Metepec & Suites?

No, there is no casino at this hotel.

What time is check-in at Best Western Plus Metepec & Suites?

Check-in start time: 3 PM; Check-in end time: 3:30 AM.

Is there free parking at Best Western Plus Metepec & Suites?

This hotel offers free self parking.

Does Best Western Plus Metepec & Suites have a pool?

Best Western Plus Metepec & Suites does not have a pool.

Does Best Western Plus Metepec & Suites have a restaurant?

Yes, there is a restaurant on site.

Does Best Western Plus Metepec & Suites have a spa?

There are no spa services available at this hotel.

How close is Best Western Plus Metepec & Suites to downtown Toluca?

Best Western Plus Metepec & Suites is 3.7 mi away from Toluca.

Best Western Plus Metepec & Suites Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 186 out of 636 reviews
Rating 8 - Good. 162 out of 636 reviews
Rating 6 - Okay. 115 out of 636 reviews
Rating 4 - Poor. 84 out of 636 reviews
Rating 2 - Terrible. 89 out of 636 reviews

7.6/10

Cleanliness

7.6/10

Staff & service

6.6/10

Amenities

6.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Juan José

Liked: Cleanliness, amenities, property conditions & facilities
Excelente
Stayed 3 nights in Nov 2025
Verified review

4/10 Poor

Amanda

Disliked: Cleanliness, property conditions & facilities
Room was dirty, blankets and towels smelled bad, restaurant isn't open and only offers breakfast early, mold in shower, gym was dirty and equipment wasn't up to date, staff was nice , the one breakfast I did have was ok not much to chose from
Stayed 2 nights in Apr 2026
Verified review

2/10 Terrible

Gerardo

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a cheap motel that even offer rooms by the hour
Stayed 2 nights in Mar 2024
Verified review

2/10 Terrible

Master

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not what photos look
Stayed 5 nights in Apr 2026
Verified review

6/10 Okay

ALONSO MORALES

convenient for one night
Stayed 1 night in Mar 2024
Verified review

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities
Good option
Stayed 1 night in Sep 2024
Verified review

6/10 Okay

thalia

Liked: Staff & service, property conditions & facilities
Disliked: Amenities
Good choice for one night!
Stayed 1 night in May 2024
Verified review

6/10 Okay

Miguel

Liked: Staff & service
H
Stayed 2 nights in Nov 2025
Verified review

8/10 Good

Robert

Good
Stayed 3 nights in Jan 2025
Verified review

10/10 Excellent

Belisario

Liked: Cleanliness, staff & service, property conditions & facilities
Cleanliness
Stayed 1 night in Aug 2024
Verified review

10/10 Excellent

Brian

Good
Stayed 3 nights in Jun 2024
Verified review

10/10 Excellent

Lucia Gabriela

Liked: Cleanliness, staff & service, property conditions & facilities
Excw
Stayed 2 nights in Aug 2024
Verified review

2/10 Terrible

hernan

Disliked: Cleanliness, staff & service, property conditions & facilities
the food was terrible for free but bad
Stayed 1 night in Oct 2023
Verified review

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Was really happy with the quality of the room and hotel for the price. Staff was always present and dinning staff were always fast to come see you with fresh fruit and coffee when you sit down . Noise does travel easy through the hallways so if guests are loud returning to their rooms you hear it. Would like to see face cloths in the rooms and better shower heads that don’t spray in different directions. Maybe 2-3 English Channel options
Stayed 3 nights in Mar 2025
Verified review

8/10 Good

Perla

Liked: Staff & service
Disliked: Amenities
Is to much noise at night time
Stayed 2 nights in Jun 2024
Verified review

2/10 Terrible

Ana Cecilia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fatal
Stayed 1 night in Nov 2024
Verified review

4/10 Poor

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities

Accessible hotel but noisy location

Hotel is right next a busy road and the the single-pane windows do not help reducing the noise. Bed seemed old and not very comfortable, there were 5 pillows to choose from but all very thick and we prefer low pillows. We changed the room as neighbors were rude and noisy and the friendly staff tried hard to accommodate us in a room away, which was still noisy by the road traffic. Earplugs are a must in this hotel. We would not come back to this location.
Stayed 1 night in Jul 2024
Verified review

8/10 Good

Waldemar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No view. No room service
Stayed 1 night in Feb 2024
Verified review

2/10 Terrible

Enrique

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Poor service, pictures in the app does not apply to reality
Stayed 1 night in Sep 2024
Verified review

4/10 Poor

Raul

Disliked: Cleanliness, staff & service, property conditions & facilities
We couldn’t make it because of a mechanical failure I tried to cancel the reservation, the application was useless and the phone number on the web page the same. No one answered.
Stayed 1 night in Dec 2024
Verified review

6/10 Okay

Alejandro

Liked: Staff & service, property conditions & facilities
Personal maravilloso. Eso salva un poco el mal desayuno y colchón muy malo para dormir. Que bueno que tíenen ese staff.
Stayed 1 night in May 2026
Verified review

4/10 Poor

Kim

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Hotel/Motel en muy malas condiciones, la regadera no servía y con un muy mal olor.
Stayed 1 night in May 2026
Verified review

6/10 Okay

MIGUEL ANGEL

Liked: Cleanliness, staff & service, amenities
Donde se localiza la regadera es necesario que se tengan soportes para tomarse para no sufrir alguna caida dentro del cuarto de la regadera sobre todo las personas de la tercera edad. Desayuno bueno
Stayed 1 night in May 2026
Verified review

2/10 Terrible

Teofilo A

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nunca salió el agua caliente. Fui a ua junta sin bañarme Que "es que el calentador estaba muy lejos"
Stayed 1 night in Apr 2026
Verified review

2/10 Terrible

Gerardo

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
La peor estadía de mi vida. Canales pornográficos en la televisión. Moscas muertas en mi habitación, la regadera nudista de cristal trasparente. El cuarto lleno de mugre y manchas. Las cortinas rotas y puercas. Sin agua caliente. El personal no tiene ni idea de cómo ayudar. De quedarse en la calle a quedarse en este hotel, sin duda alguna habría preferido quedarme en la calle. Nunca reserven en este hotel.
Stayed 1 night in May 2026