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5.0 out of 5

"Overall it is a pleasant hotel, very clean, nice surroundings. It is around 2 km from Evian, but the hotel operates shuttle service to the centre and ... " More

By a verified traveler on Wed 12 Aug 2015

Hotel Description

Family-friendly eco-friendly hotel with 2 restaurants

On lake

Within a 15-minute walk of the hotel, you'll find Source Cachat and Evian Thermal Spa. Évian-les-Bains Port and Palais Lumieres are also within 2 miles (3 km).

Golf course, outdoor pool

This smoke-free hotel features a golf course, a full-service spa, and 2 restaurants. There's fun for all ages with a children's club and a children's pool, and families will appreciate the onsite laundry facilities. Enjoy the 3 outdoor tennis courts and perks like free self parking and a free area shuttle.

Free WiFi, flat-screen TVs

The 80 soundproofed guestrooms offer free WiFi and 24-hour room service. Other amenities include minibars, premium bedding, and flat-screen TVs with satellite channels.

Standard Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
$188* Per night/room Apr 16 - Apr 17

Suite, 1 King Bed, Non Smoking, Lake View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Junior Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Room, Lake View

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Superior Room (Privilège)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Classic Room, Non Smoking (Southside)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hôtel Ermitage ratings based on 1 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Hôtel Ermitage

Everyone (1)
5 out of 5

Great hotel

Pros: Breakfast, surroundings, indoor and outdoor pool.
Cons: English language spoken, insects taken better care of (flies, bees, etc)
Location: A must see is Yvoire, a medieval village 30 km away (taxi about 60E). Boat trips to Lausanne (30 min) several times a day.
Overall it is a pleasant hotel, very clean, nice surroundings. It is around 2 km from Evian, but the hotel operates shuttle service to the centre and the hotel's casino downtown. The staff is kind and helpful though their English could be better for a hotel of this range.

Posted by , from Serbia on Aug 12, 2015

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Renovations + Closures

This property is closed from 19 March 2020 to 16 April 2020 (dates subject to change).

The property is closed between 03 November and 20 December.

Property Features

Hôtel Ermitage offers its guests a full-service spa, a golf course, and outdoor tennis courts. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Business amenities include a business center and limo/town car service. Event space at this hotel measures 12912 square feet (1200 square meters) and includes conference space. An outdoor pool, an indoor pool, and a children's pool are also featured at the family-friendly Hôtel Ermitage. A cruise ship terminal shuttle and a train station pick-up service are free. Self parking is free. This 4-star Neuvecelle hotel is smoke free.

  • 1 building
  • 80 guestrooms or units
  • 4 levels
  • 2 dining venues
  • 12912 sq ft of conference space
  • 1200 sq m of conference space
  • Built in 1990
  • Bar or lounge
  • Kid's club (surcharge)
  • Supervised kid's activities (surcharge)
  • Childcare (surcharge)
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Ski equipment rentals
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Library
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Indoor pool
  • Free WiFi
  • Soundproofed rooms
  • Outdoor tennis courts - 3
  • Indoor tennis court
  • Free area shuttle
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Arcade/game room
  • Playground on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Geneva (GVA-Cointrin Intl.) (50.6 km / 31.5 mi)
  • Train station: Évian-les-Bains Station (2.2 km / 1.4 mi)
  • Property shuttles: Free area shuttle, train station pick-up, cruise terminal shuttle, and casino shuttle
  • Parking: Free self parking

Room Amenities

Hôtel Ermitage offers 80 accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. Flat-screen televisions come with satellite channels and pay movies. Bathrooms include shower/tub combinations, bathrobes, slippers, and designer toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and complimentary weekday newspapers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Movies for purchase
  • Luxury bedding
  • Shower and tub combination
  • Housekeeping (daily)
  • Nightly turndown service
  • Weekday newspapers (free)
  • Childcare in room (surcharge)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Iron and ironing board available
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7:30 AM to 10:30 AM.

La Table - This fine-dining restaurant serves breakfast and dinner.

La Bibliotheque - This restaurant specializes in regional cuisine and serves lunch only.

Le Birdie - Onsite bar.

24-hour room service is available.

Nearby Activities

An indoor pool, an outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a golf course, outdoor tennis courts, an indoor tennis court, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snowboarding nearby
  • Water skiing nearby
  • Golfing nearby
  • Snowmobiling nearby
  • Mountain biking nearby
  • Tennis lessons on site
  • Volleyball on site
  • Snowshoeing nearby
  • Downhill skiing nearby
  • Cross-country skiing nearby
  • Playground on site
  • Sledding nearby
  • Rafting nearby
  • Segway rental/tour on site
  • Fitness classes on site
  • Ski lessons available nearby
  • Basketball on site
  • Bicycle rentals on site
  • Hiking/biking trails nearby
  • Ski equipment rentals on site
  • Kayaking nearby
  • Sailing nearby

Spa Services

Spa Quatre Terres has 10 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a mud bath, a sauna, and Turkish bath/hammam. A variety of treatment therapies are provided, including hydrotherapy.

  • Mud bath in spa
  • Sauna in spa
  • Number of treatment rooms 10
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Hydrotherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible parking

Hotel Policies

Check-in

  • Check-in time starts at 3 PM

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • Pets: EUR 33 per pet, per day
  • Only dogs and cats are allowed
  • Maximum 1 per room

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.25 per person, per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 30 per person (approximately)
  • Pet fee: EUR 33 per pet, per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Ermitage Neuvecelle
  • Hôtel Ermitage Neuvecelle
  • Hôtel Ermitage Neuvecelle
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  • Hotel Hôtel Ermitage Neuvecelle
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  • Hôtel Ermitage Hotel Neuvecelle

You should know

  • Hôtel Ermitage offers transfers from the cruise terminal and train station. Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

  • EarthCheck

National Rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.