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5.0 out of 5

"Exelente attention, its unique all the personal are very professional and nice the chefs are amazing the food very gourmet 👏👏 " More

By a verified traveler on Wed 15 May 2019

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Hotel Description

3.5-star beachfront property with spa

On the beach

At this Tenacatita property, you'll be within 16 miles (25 km) of Tenacatita Beach and 20 miles (32 km) of Melaque Square. Chamela-Cuixmala Biosphere Reserve and Laguna del Tule are also within 20 miles (32 km).

All-inclusive

This all-inclusive property features a private beach, a full-service spa, and a restaurant. Enjoy beachfront dining and relax with sun loungers and beach umbrellas. Enjoy the outdoor pool and perks like free self parking and free WiFi.

Balconies, cable TV

Along with balconies, the 24 guestrooms offer DVD players and cable TV. Other amenities include room service, free bottled water, and hair dryers.

Villa

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Punta Serena - Adults Only ratings based on 1 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Punta Serena - Adults Only

Family (2)
5 out of 5
Exelente attention, its unique all the personal are very professional and nice the chefs are amazing the food very gourmet 👏👏

Posted by on May 15, 2019

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Comment from Hotel Management

Aug 3, 2019 by Ejecutivo de Ecommerce.

Hello, good day. First of all we want to say thank you for choosing the Hotel Punta Serena to spend your holidays, we are pleased to know that your stay with us was to your liking. Thanks also for sharing your comments because with this we can improve our services and grow day by day.

All-inclusive Details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

  • All buffet and à la carte meals, snacks, and beverages included
  • Room service during certain hours
  • Meals and beverages at companion properties

Activities and facilities/equipment
All onsite activities and use of facilities and equipment are included.

Land activities

  • Fitness facilities

Entertainment

  • Access to onsite nightclubs

Not included

  • Motorized water sports
  • Snorkeling excursions
  • Snorkeling
  • Spa/beauty facilities and services

  • Access to onsite nightclubs included
  • Snorkeling not included
  • Taxes included
  • Buffet-style meals included
  • A la carte dining included
  • Gratuities included
  • Additional gratuities accepted
  • Fitness facilities included
  • All meals included
  • Snorkeling excursions not included
  • Motorized water sports not included
  • All available beverages included
  • Surcharge for bottled liquor
  • Spa/beauty facilities and services not included
  • Meals and drinks at companion properties included
  • Room service during certain hours
  • All onsite activities, and facilities and equipment included

Property Features

Punta Serena - Adults Only is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Simply walk outside to feel the sun on your face at the sand beach. Enjoy the umbrellas and sun loungers for a relaxing day at the beach. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Punta Serena - Adults Only like an outdoor pool and a health club. A free manager's reception is offered daily. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a bar/lounge, a beach bar, and a poolside bar. Public spaces have free WiFi and wired Internet. This all-inclusive property also offers a spa tub, a steam room, and a garden. Free self parking is available.

  • 1 floor
  • 24 guestrooms or units
  • Manager's reception (free)
  • Deli
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Bar or lounge
  • Bar on the beach
  • 1 conference room
  • Bar by the pool
  • Dining venue

Internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking

Transport

  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Punta Serena - Adults Only offers 24 air-conditioned accommodations with safes and complimentary bottled water. Rooms open to balconies. Televisions come with cable channels and DVD players. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.

  • Private balcony
  • In-room dining (limited hours)
  • Cable channels
  • DVD player
  • Shower and tub combination
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board available
  • Air conditioning
  • Ensuite bathroom

Food & Drink

The property hosts a free manager's reception daily.

Restaurante Bellavista - Overlooking the ocean, this fine-dining restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Beach Bar - This beach bar serves light fare only. Open daily.

Room service (during limited hours) is available.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a private beach, a health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Surfing/bodyboarding on site
  • Snorkeling nearby
  • Basketball on site
  • Volleyball on site
  • Kayaking on site
  • Motor boating on site
  • Sailing nearby
  • Scuba diving nearby
  • Yoga classes/instruction on site

Spa Services

The onsite spa has 2 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is equipped with a mud bath, a sauna, and a spa tub. A variety of treatment therapies are provided, including Ayurvedic.

  • Number of treatment rooms 2
  • Outdoor treatment areas
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Ayurvedic treatments
  • Mud bath in spa
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Sauna in spa
  • Prenatal massage
  • Spa tub in spa
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 11 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children younger than 21 are not allowed at this adults-only property. All guests 21 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, and American Express. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico).

  • Guest accommodation is sealed after cleaning
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Caters to adults only
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)
  • No cribs (infant beds) available
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Minimum guest age is 21
  • Individually-wrapped food options are not available

Fees

Guests will be asked to pay the following charges at the property:

  • New Year's Eve (31 December) Gala Dinner per adult: MXN 1734
  • New Year's Eve (31 December) Gala Dinner per child: MXN 867 (from 6 to 12 years old)

We've listed all charges provided to us by the property.

Optional extras

Hotel Names

  • Punta Serena
  • Punta Serena Adults Only
  • Punta Serena Adults Only Tenacatita
  • Punta Serena All Inclusive
  • Punta Serena All Inclusive Adults Only
  • Punta Serena All Inclusive Adults Only Tenacatita
  • Serena All Inclusive
  • Serena Punta
  • Punta Serena All Inclusive Adults Tenacatita
  • Punta Serena All Inclusive Adults
  • Punta Serena Adults Tenacatita
  • Punta Serena Adults
  • Punta Serena All Inclusive Adults Hotel Tenacatita
  • Punta Serena All Inclusive Adults Hotel
  • Punta Serena All Inclusive Adults All-inclusive property
  • Punta Serena Inclusive Adults
  • Punta Serena Inclusive
  • Punta Serena Adults Only
  • Punta Serena - Adults Only Tenacatita
  • Punta Serena All Inclusive Adults Only
  • Punta Serena - Adults Only All-inclusive property
  • Punta Serena - Adults Only All-inclusive property Tenacatita

You should know

  • This is an adults-only property and guests under 21 years old aren't allowed.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.