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Santa Catalina, a Royal Hideaway Hotel

5.0 star property
5-star luxury hotel near Las Alcaravaneras Beach

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Photo gallery for Santa Catalina, a Royal Hideaway Hotel

Spa
Gym
Minibar, in-room safe, blackout drapes, free WiFi
3 restaurants, lunch served
Lobby sitting area
Reviews
9.4

Exceptional

Popular amenities

  • Breakfast available
  • PoolPoolPool
  • SpaSpaSpa
  • Parking availableParking availableParking available
  • Free WiFiFree WiFiFree WiFi
  • RestaurantRestaurantRestaurant

Check out the area

Map
Calle Leon Y Castillo, 227, Las Palmas de Gran Canaria, Gran Canaria, 35005
  • Popular LocationSanta Catalina Park3 min drive
  • Popular LocationSan Telmo Park3 min drive
  • Popular LocationLas Canteras Beach8 min drive
  • AirportLas Palmas (LPA-Gran Canaria)39 min drive

Room options

View all photos for Suite

Minibar, in-room safe, blackout drapes, free WiFi

Suite

  • 427 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

Junior Suite | Minibar, in-room safe, blackout drapes, free WiFi

Junior Suite

  • 320 sq ft
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room (Family)

Minibar, in-room safe, blackout drapes, free WiFi

Deluxe Room (Family)

  • 391 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite (Premium)

Junior Suite (Premium) | Minibar, in-room safe, blackout drapes, free WiFi

Junior Suite (Premium)

  • 356 sq ft
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite (Deluxe)

Junior Suite (Deluxe) | Minibar, in-room safe, blackout drapes, free WiFi

Junior Suite (Deluxe)

  • 356 sq ft
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room (Deluxe)

Minibar, in-room safe, blackout drapes, free WiFi

Deluxe Room (Deluxe)

  • 249 sq ft
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite

Deluxe Suite | Minibar, in-room safe, blackout drapes, free WiFi

Deluxe Suite

  • 498 sq ft
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room ((Family) 2 Adults + 1 Child)

Minibar, in-room safe, blackout drapes, free WiFi

Deluxe Room ((Family) 2 Adults + 1 Child)

  • 391 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room (Superior)

Deluxe Room (Superior) | Minibar, in-room safe, blackout drapes, free WiFi

Deluxe Room (Superior)

  • 249 sq ft
  • Park view
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Las Palmas de Gran Canaria

Seaside stay .Within 2 miles (3 km) of this Las Palmas de Gran Canaria hotel, you'll find Las Alcaravaneras Beach and San Telmo Park. Calle Triana and Santa Catalina Park are also within 2 miles (3 km).

What's nearby

  • Santa Catalina Park - 3 min drive
  • San Telmo Park - 3 min drive
  • Calle Triana - 4 min drive
  • Las Arenas Commercial Center - 5 min drive
  • Las Canteras Beach - 8 min drive

Getting around

  • Gran Canaria Airport (LPA) - 34 min drive

Restaurants

  • Cafetería Hernández - 9 min walk
  • Alis Rooftop Bar - 4 min walk
  • Charly's Cafe - 5 min walk
  • Tao Club & Garden - 3 min walk
  • Segundo Muelle - 2 min walk

About this property

Santa Catalina, a Royal Hideaway Hotel

5-star luxury hotel near Las Alcaravaneras Beach
Santa Catalina, a Royal Hideaway Hotel offers its guests an outdoor pool and a health club. There are 3 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. Public spaces have free WiFi.

There are 6 meeting rooms available. Spa services, a terrace, and multilingual staff are also featured at the luxury Santa Catalina, a Royal Hideaway Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of Santa Catalina, a Royal Hideaway Hotel was completed in October 2019.

Smoking is allowed in designated areas at this Colonial Las Palmas de Gran Canaria hotel.

  • 1 building
  • 204 guestrooms or units
  • 5 levels
  • 3 dining venues
  • 3 bars or lounges
  • Built in 1890
  • Deli
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar by the pool
Santa Catalina, a Royal Hideaway Hotel offers 204 accommodations with minibars and laptop-compatible safes. Flat-screen televisions come with satellite channels.

Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include ceiling fans and blackout drapes/curtains. Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

English, French, German, Italian, Spanish

Property amenities

Family friendly

  • Laundry facilities
  • Lifeguards on site
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (EUR 20 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; EUR 36 for adults and EUR 30 for children
  • 3 bars/lounges
  • 3 restaurants
  • A poolside bar
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • Flat-screen TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Toothbrush and toothpaste
  • Towels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from May 8 2024 to May 11 2024 (dates subject to change):
  • Swimming pool
The following facilities are closed seasonally each year. They will be closed from July 28 to September 3:
  • One of the dining venues

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 36 for adults and EUR 30 for children
  • Self parking fee: EUR 20 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Spa fee: EUR 15 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards and cash
Onsite parties or group events are strictly prohibited
Safety features at this property include a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve cribs/infant beds. This property accepts Visa, Mastercard, American Express, Diners Club, and cash. Onsite parties or group events are strictly prohibited.
    For guests' safety, the property includes a smoke detector and a security system in each accommodation.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Royal Hideaway Santa Catalina Hotel Las Palmas De Gran Canaria
Hotel Santa Catalina Las Palmas De Gran Canaria
Santa Catalina Hotel
Santa Catalina Las Palmas De Gran Canaria
Royal Hideaway Santa Catalina Las Palmas De Gran Canaria
Hotel Santa Catalina Barcelo Hotel Group
Santa Catalina Barcelo Group Las Palmas De Gran Canaria
Santa Catalina Barcelo Group
Santa Catalina Royal Hideaway Hotel Las Palmas de Gran Canaria
Santa Catalina Royal Hideaway Las Palmas de Gran Canaria
Santa Catalina a Royal Hideaway Hotel
Santa Catalina a Royal Hideaway Hotel 5*GL
Santa Catalina, a Royal Hideaway Hotel Hotel

Frequently asked questions

How close is Santa Catalina, a Royal Hideaway Hotel to the airport?

Santa Catalina, a Royal Hideaway Hotel is 15.1 mi (34-min drive) away from the Gran Canaria Airport (LPA) airport, the closest popular airport to the property.

How much does it cost to stay at Santa Catalina, a Royal Hideaway Hotel?

As of May 10, 2024, prices found for a 1-night stay for 2 adults at Santa Catalina, a Royal Hideaway Hotel on Jun 9, 2024 start from $180.61, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Santa Catalina, a Royal Hideaway Hotel have an airport shuttle?

Airport shuttle services are not available at Santa Catalina, a Royal Hideaway Hotel.

How close is Santa Catalina, a Royal Hideaway Hotel to the beach?

This hotel is a short 13-minute walk from Las Alcaravaneras Beach and 13-minute walk from Las Palmas Beaches. Don't forget your sunscreen!

Does Santa Catalina, a Royal Hideaway Hotel offer free breakfast?

Free breakfast isn’t provided at Santa Catalina, a Royal Hideaway Hotel, but buffet breakfast is offered for a fee of EUR 36 for adults and EUR 30 for children. It's available on weekdays from 7:00 AM to 10:30 AM and weekends from 7:30 AM to 11:00 AM.

Is there a casino at Santa Catalina, a Royal Hideaway Hotel?

No, there is no casino at this hotel, but Casino Las Palmas (4-min drive) is nearby.

What time is check-in at Santa Catalina, a Royal Hideaway Hotel?

Check-in start time: 2:00 PM; Check-in end time: anytime. A fee applies for early check-in.

Is there free parking at Santa Catalina, a Royal Hideaway Hotel?

Free parking is not available at this hotel. Self parking is available for EUR 20 per day.

Does Santa Catalina, a Royal Hideaway Hotel have a pool?

Santa Catalina, a Royal Hideaway Hotel features an outdoor pool. The pool will be unavailable from May 8 2024 to May 11 2024 (dates subject to change).

Does Santa Catalina, a Royal Hideaway Hotel have a restaurant?

Santa Catalina, a Royal Hideaway Hotel is home to Muxgo by Borja Marrero, which features pool views. One of the dining venues will be closed seasonally each year from July 28 to September 3.

Does Santa Catalina, a Royal Hideaway Hotel have a spa?

This hotel doesn't have a spa, but it does offer massages.

How close is Santa Catalina, a Royal Hideaway Hotel to downtown Las Palmas de Gran Canaria?

Santa Catalina, a Royal Hideaway Hotel is 0.5 mi away from Ciudad Jardín.

Santa Catalina, a Royal Hideaway Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 276 out of 375 reviews" "
Rating 8 - Good. 71 out of 375 reviews" "
Rating 6 - Okay. 18 out of 375 reviews" "
Rating 4 - Poor. 7 out of 375 reviews" "
Rating 2 - Terrible. 3 out of 375 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous hotel
Fabulous hotel within the grounds of the very picturesque Dormas Park. Would have given it a full 5* rating had it not been for insufficient drawer space in the bedroom for a 7 night stay and the noise coming from an adjacent sports centre, school, and outdoor swimming baths on the north facing side of the hotel. This was particularly irritating at times when relaxing by the hotel swimming pool or on the balcony back in the room. The rooftop bar also got quite loud in the evenings and because our room was on the floor below, not far from the source, caused me to complain. The hotel dealt with the complaint very professionally and expeditiously by moving us to a quieter room which also turned out, to our surprise, to be a free upgrade. All of the staff we encountered were very courteous and customer focused which contributed to a very enjoyable stay despite the aforementioned downsides.
Stayed 7 nights in Feb 2024

10/10 Excellent

Arlene

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic rooms and setting. Also loved location.
Stayed 6 nights in Jan 2024

8/10 Good

Atul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, a little chaotic…….
When we arrived at 3pm, the whole check in system seemed very long winded. And our room wasn’t ready. So we had to what another 15 minutes. To be fair, they did upgrade our room and gave us access to the rooftop pool and bar which is only available to all guests after 5.30pm The room itself was very nice. Big bed, lovely terrace and very spacious bathroom. A very restful nights sleep. Breakfast was included in our stay and was very chaotic. Waiting for a table, and then waiting a further 20 mins for coffee. Seemed like the staff were finding it difficult to cope. Only had one night here, it was enjoyable but a little marred by a couple of issues…..
Stayed 1 night in Feb 2024

8/10 Good

Ailsa

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel in good location, easy access to the old town and port. Good local bus service and great range of restaurants. Staff throughout the hotel were very friendly and helpful. Excellent customer service.
Stayed 5 nights in Jan 2024

10/10 Excellent

Suk Wan Anita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Understated luxury
A quietly luxurious hotel that we would gladly return to.
Stayed 2 nights in Jan 2024

10/10 Excellent

Virgil

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel where you can relax and unwind. Staff very friendly and nothing is too much trouble. Very clean.
Stayed 5 nights in Jan 2024

10/10 Excellent

Gillian, Edinburgh

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 10 nights in Dec 2023

10/10 Excellent

T P

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jan 2024

10/10 Excellent

William Guy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 11 nights in Jan 2024

10/10 Excellent

Bard Ivar

Wonderful!
The Hotel and services impress you just from the beginning of your stay. Everything is perfect. Comfortable beds and pillows, that is important after the long walks in the city. Hotel situated in the middle of the city and you can walk to the old part of the city and to Las Canteras area.. Very good breakfast with the exceptional quality products. Beautiful park around. We love it! Very kind and professional stuff. We will return and we will repeat our experience in this hotel!
Stayed 2 nights in Dec 2023