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Courtyard by Marriott Tampa Downtown

3-star property
102 E Cass St, Tampa, FL 1-855-201-7819
3.7 out of 5
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See all 25 travelocity Reviews

"Property was clean. Staff was friendly and helpful. " More

By a verified traveler on Fri 22 Oct 2021

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Hotel Description

3-star hotel near Port of Tampa

Heart of Tampa

A stay at this Downtown Tampa hotel places you within half a mile (1 km) of Tampa Riverwalk and 2 miles (3 km) of Port of Tampa. Tampa Convention Center and Florida Aquarium are also within 2 miles (3 km).

Business services

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the business center, free WiFi in public areas, and valet parking. There's a 24-hour gym on site, and a 24-hour front desk and a coffee shop are also provided.

Room, 2 Queen Beds, Accessible, Non Smoking (Hearing)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$221* Per night/room Feb 19 - Feb 20

Room, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive Room, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 Bedroom, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds, Non Smoking, Balcony

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Courtyard by Marriott Tampa Downtown ratings based on 25 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Courtyard by Marriott Tampa Downtown

Everyone (9) Couples (2) Family (5)
1 out of 5
When my son and I arrived to evacuate my mobile home before the hurricane the doors were locked. I called the hotel's phone number, was told they were closed due to hurricane. I was not notified, they had all my contact information. I wouldn't have made the potentially perilous drive with my son had I known that they had closed. I should have been contacted so that I wouldn't have put my son and myself in danger. I reserved a $450 room as a safe haven. That sense of security was torn from my son and me when we got to the hotel and the doors were locked. I had been searching for a room since Monday when we had a track of the storm. We had to return to our mobile home. We survived, no thanks to Courtyard Marriott Tampa. I called the hotel and the manager said they were sorry and glad we were safe. If we had been injured during the storm this letter would be delivered to my attorney

Posted by on Oct 1, 2022

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Comment from Hotel Management

Oct 2, 2022 by Adam Winning, Dual General Manager

Dear William,We are sorry to hear about any impact that the mandatory evacuation of our hotel may have caused. This order was put in place around 11AM on Tuesday which caused us to quickly act to vacate the hotel and comply with the local order. All guests with contact information were attempted to be reached, and all third party sites were informed and efforts were made to reach all guests. The impact from Hurricane Ian was difficult on us all, and we regret any impression that these situations may have caused you to have on our hotel.

2 out of 5
Bathroom door needs to be oiled. No paper and pen in the room. Phone didn't work. Mattress was old and sagging. Could feel the springs. Won't be back to this Courtyard. Have to pay $2.75 for a cup of coffee.

Posted by , from Punta Gorda on Nov 14, 2021

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5 out of 5

Posted by on Oct 31, 2021

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5 out of 5
Property was clean. Staff was friendly and helpful.

Posted by on Oct 22, 2021

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Comment from Hotel Management

Oct 29, 2021 by Savannah

Thank you for the spectacular review!

3 out of 5
I didn't like that i had to ask for clean towels everyday

Posted by on Jul 2, 2021

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Comment from Hotel Management

Jul 6, 2021 by Rachel Austin

Dear Valued Guest, Thank you for taking the time to write a review, we appreciate your feedback. I am sorry to hear that your stay did not meet your expectations. You will be happy to know that the hotel has transitioned to all guests having Trash and Towels replenished daily. Thank you again for taking the time to write a review and we hope that you will consider staying with us again in the future. All the best,

5 out of 5

Posted by on Jun 21, 2021

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Comment from Hotel Management

Jul 6, 2021 by Rachel Austin

Dear Valued Guest, Thank you for taking the time to complete a review! We are happy to see that you enjoyed your stay at the Courtyard by Marriott Tampa Downtown. We hope to welcome you back again soon! All the best,

4 out of 5
It was in an area within walking distance to restaurants

Posted by on Jan 15, 2021

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Comment from Hotel Management

Jan 17, 2021 by Lizzy

Thank you for sharing your feedback! It is always encouraging to hear positive feedback!

1 out of 5
This is December 4 in the state of Florida basically the epicenter of the national COVID-19 crisis. I mention this for context. When I arrived at the hotel the doors were locked and no one was around. After a really long flight and not having much to eat because of the Covid circumstance and I really wasn’t feeling like waiting out in the cold. Wasn’t a particularly warm evening in Tampa. Eventually a valet guy showed up and let me inside. Once inside I waited in the lobby for what seemed like forever but probably only 10 minutes when finally an associate came up from behind me. I thought it was another guest or perhaps someone that wasn’t supposed to be inside the hotel because the associate was not wearing a mask as is required by law and a state wide mandate for the hospitality industry especially when inside. I wanna point out that I’m not a Ken Or a Karen. I am a high-risk individual that would most likely die if I were to come down with the Covid. The associate didn’t know that but regardless she came within a foot of me and turned her face directly at me and smiled and started talking to me face-to-face well face to my mask. I politely asked her if she had forgotten to put her mask on and she immediately said no and smiled and most likely lied by telling me that they were out of masks. I politely asked her to find something to cover her face but she disregarded my comment and continued to check me in. Not so much a review but a cover letter for my lawsuit.

Posted by , from Mask Town on Dec 4, 2020

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Comment from Hotel Management

Dec 20, 2020 by Courtyard Tampa Downtown

We appreciate your feedback. The health and safety of our associates and guests is very important to our hotel. We will address your concerns.

3 out of 5
Great property but I was not given the room I paid for.

Posted by on Oct 20, 2019

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4 out of 5

Posted by on Aug 11, 2019

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About the Courtyard by Marriott Tampa Downtown

Location 102 E Cass St, Tampa, FL 33602

Property Features

Courtyard by Marriott Tampa Downtown offers its guests an outdoor pool and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. A business center and a meeting room are available. The business-friendly Courtyard by Marriott Tampa Downtown also features a picnic area, complimentary newspapers in the lobby, and laundry facilities. Parking is available for a fee. This 3-star Tampa hotel is smoke free.

  • 1 building
  • 141 guestrooms or units
  • 6 levels
  • 111 sq m of conference space
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator (on request)
  • Microwave (on request)
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Valet parking (surcharge)

Transport

  • Train station: Tampa Union Station (1.3 km / 0.8 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Courtyard by Marriott Tampa Downtown offers 141 accommodations with coffee/tea makers and complimentary weekday newspapers. Cable television is provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Microwaves and refrigerators can be requested.

  • Television
  • Cable channels
  • Refrigerator available
  • Microwave available
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Weekday newspapers (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:00 AM to 10:00 AM and on weekends from 7 AM to 11:00 AM.

The Bistro - This restaurant specializes in American cuisine.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Water skiing nearby
  • Golfing nearby
  • Snorkeling nearby
  • Hiking/biking trails nearby
  • Sailing nearby
  • Windsurfing nearby
  • Scuba diving nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • In-room accessibility (in select rooms)
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Contactless check-out is available. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Car not required
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 5.5 and USD 16 per person (approximately)
  • Covered valet parking fee: USD 30 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Courtyard Marriott Hotel Tampa Downtown
  • Courtyard Marriott Tampa Downtown
  • Courtyard Tampa Downtown
  • Marriott Courtyard Tampa Downtown
  • Courtyard By Marriott Tampa Downtown Hotel Tampa
  • Courtyard By Marriott Tampa
  • Courtyard Marriott Tampa Downtown Hotel
  • Courtyard by Marriott Tampa Downtown Hotel
  • Courtyard by Marriott Tampa Downtown Tampa
  • Courtyard by Marriott Tampa Downtown Hotel Tampa

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Awards & Affiliations

This property is affiliated with the International Gay & Lesbian Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ) guests.

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