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Comfort Inn Federal Way - Seattle

2.5-star property
31622 Pacific Hwy S, Federal Way, WA 1-855-201-7819
4.6 out of 5
Wonderful!
See all 7 travelocity Reviews

"The room was clean, could use some updating. What was annoying to me is that the pool wasn't open and there was no indication of this on the website. ... " More

By a verified traveler on Wed 14 Apr 2021

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Hotel Description

Federal Way guestrooms with free WiFi

In Federal Way

You'll be within half a mile (1 km) of The Commons at Federal Way and 2 miles (3 km) of Federal Way Community Center with a stay here. Powells Wood Garden and Rhododendron Species Botanical Garden are also within 3 miles (5 km).

Free perks

This hotel features an indoor pool and a gym. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the spa tub and free perks like continental breakfast and free self parking.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and microwaves, the 117 guestrooms also offer free WiFi and TVs with cable channels. Other amenities include premium bedding, coffee/tea makers, and free newspapers.

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
$102* Per night/room Feb 19 - Feb 20

Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Double Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Comfort Inn Federal Way - Seattle ratings based on 7 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Comfort Inn Federal Way - Seattle

Everyone (4) Couples (1) Family (4)
3 out of 5
The room was clean, could use some updating. What was annoying to me is that the pool wasn't open and there was no indication of this on the website. While I get CoVid, there are ways to keep it open and if it wasn't, it would have been nice to know prior to booking. When we checked in the front desk associate stated there was a light breakfast. We came down the next morning at 7:30ish and the only thing there was coffee and a juice machine with a sign that said it was out. Oh, and on the wall, a note that because of CoVid, no breakfast was being served. I didn't expect a big spread, but some individually wrapped muffins or something! Especially after being told there was a light breakfast to be available. The beds were not made up daily. Only once during the stay did we come back to beds made, other than arrival.

Posted by on Apr 14, 2021

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Comment from Hotel Management

Aug 26, 2021 by Manager

We appreciate the time you've taken to rate your stay. Thank you for your feedback regarding our breakfast and front desk. We hope to see you again in the future. Thank you for your valuable business.

4 out of 5
Bed was very comfortable. Property overall, was in good condition. The room could use some updating. Overall, very comfortable.

Posted by on Feb 20, 2020

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Comment from Hotel Management

Feb 20, 2020 by Ashley Beckman

Dear Guest, Thank you for taking the time to leave us your feedback about your recent stay. I'm pleased that you enjoyed your rooms bed and found our property to be in good condition. We are in the process of starting room reservations at the end of the year. I hope you will come back and stay with us and enjoy the new upgrades.

5 out of 5
Very nice hotel. I would stay here again. The rooms were spotless and the staff helpful.

Posted by on Jul 7, 2019

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Comment from Hotel Management

Jul 7, 2019 by Ashley

Dear Guest, Thank you for taking the time to leave us this great review about your recent stay here at Comfort Inn Federal Way - Seattle. I'm happy to read that you found us to be a very nice hotel and that your room was spotless and staff helpful. I appreciate the kind feedback and will use this to better serve all of our future guests. I hope we see you again very soon!

5 out of 5
A little farther from the airport than I thought. It was a nice hotel. Everyone was very friendly.

Posted by , from Michigan on Oct 4, 2018

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Comment from Hotel Management

Oct 5, 2018 by Ashley

Dear Lynn, Thank you for taking the time to leave us your feedback about your recent stay. I am happy to read that you found us to be a nice hotel and that everyone was friendly. We appreciate all your kind comments and hope you will come stay with us again soon.

5 out of 5
We were in the PNW to research neighborhoods for our future move. The hotel was centrally located and surrounded by restaurants so we didn't have to search in an unfamiliar area just to eat. The staff was friendly and accommodating. The free buffet breakfast was simple and perfect. It allowed us to get an early start without having to waste time in a restaurant. Overall, I have absolutely no criticisms or complaints!

Posted by on Aug 14, 2018

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Comment from Hotel Management

Aug 18, 2018 by Ashley

Dear Guest, Thank you for taking the time to review our hotel. We are very pleased to read that you enjoyed the various local restaurants in the area and that you found our staff to be friendly and accommodating. We appreciate all the kind feedback and hope to serve you again in the future.

5 out of 5

Great Place

In room refrigerator, was a definite bonus. I’m not sure but there might of been some literature on surrounding restaurants and so forth if there wasn’t one there should be. The overall stay was a clean one and friendly one and I will use the hotel again for sure.

Posted by , from Wateloo, illinos on May 14, 2018

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Comment from Hotel Management

May 15, 2018 by Ashley

Dear George, Thank you for the great rating! We are very happy to read that you think we are a great place and that you enjoyed the bonus of the refrigerator in your room. I apologize that you couldn't find any information on our surrounding restaurants, we do have them at the front desk, so please feel free to ask our front desk staff for any information or recommendations. We look forward to having you stay with us again.

5 out of 5

Close to the things that I needed.

Pros: Everything. The continental breakfast was the best that I have had in all my travels. Large assortment of fresh fruits, bagels, muffins, and juices.
Cons: Late afternoon there was a knock at the door. It was the maintenance man who needed access to the room. .A phone call before would have been nice.
Location: Close to the malls and shopping, restaurants galore.
I was picking up friends at the Federal Way Transit Center which was less than 2 blocks away. Also had plans for lunch at the Pac Island Grill which was also just a few blocks away. Once I found the entrance to the Hotel with the help of a very competent Desk Clerk who also had directions to the other 2 places that I needed to get to. She even came outside to show me the Transit Center which was visible from the hotel entrance.everything

Posted by , from NW Washington on Nov 10, 2015

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Comment from Hotel Management

Nov 20, 2015 by Jessica Christensen

Dear Guest, Thank you for your wonderful review. We appreciate all of your feedback. I apologize that maintenance did not call before they came to the room. We are very pleased to hear that you enjoyed our breakfast while you were staying with us. We also want to thank you for the kind words about the staff. We also hope that you had a great visit with your friends. We hope that you will come back and visit us again soon!

About the Comfort Inn Federal Way - Seattle

Location 31622 Pacific Hwy S, Federal Way, WA 98003

Renovations + Closures

The following facilities or services will be unavailable from October 25 2021 to March 1 2022 (dates subject to change):

  • Dining venue(s)
  • Fitness facilities

Due to COVID-19, this property’s food and beverage options may be limited.

The following facilities are closed on Tuesday, Wednesday, Thursday, Friday, and Saturday:

  • Fitness facility
  • Indoor pool
  • Spa tub

The following facilities are closed on Sunday and Monday:

  • Fitness facility
  • Indoor pool
  • Spa tub

Property Features

Comfort Inn Federal Way - Seattle offers its guests an indoor pool, a spa tub, and a fitness center. Public spaces have free WiFi. Business amenities include a 24-hour business center and a meeting room. Free breakfast is served daily. Event space at this hotel measures 874 square feet (81 square meters) and includes conference space. The business-friendly Comfort Inn Federal Way - Seattle also features complimentary newspapers in the lobby, laundry facilities, and a front desk safe. Self parking is free. This Federal Way hotel is smoke free.

  • 1 building
  • 117 guestrooms or units
  • 4 levels
  • 874 sq ft of conference space
  • 81 sq m of conference space
  • Continental breakfast (free)
  • Business center (24 hours)
  • Conference space
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Comfort Inn Federal Way - Seattle offers 117 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. Beds feature premium bedding. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations. This Federal Way hotel provides complimentary wireless Internet access. Televisions come with premium cable channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Iron and ironing board
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free continental breakfast daily from 6:00 AM to 9:00 AM.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 10:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 25 per pet, per night
  • Only dogs are allowed
  • Maximum 2 per room
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Pets cannot be left unattended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per night
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Comfort Inn Federal Way
  • Comfort Inn Hotel Federal Way
  • Federal Way Comfort Inn
  • Comfort Inn Federal Way Hotel Federal Way
  • Comfort Inn Federal Way Seattle Hotel
  • Comfort Inn Federal Way Seattle
  • Comfort Federal Way Seattle
  • Comfort Inn Federal Way - Seattle Hotel
  • Comfort Inn Federal Way - Seattle Federal Way
  • Comfort Inn Federal Way - Seattle Hotel Federal Way

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.