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Mercure Swansea Hotel

4.0 star property
4-star hotel near Swansea.com Stadium

Choose dates to view prices

Photo gallery for Mercure Swansea Hotel

Bar (on property)
Classic Room, 1 Double Bed | In-room safe, desk, iron/ironing board, free cribs/infant beds
Check-in/check-out kiosk
Point of interest
Property entrance

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Business services

Explore the area

View in a map
Phoenix Way, Swansea, Wales, SA7 9EG
  • Place, Celtic Trail
    ‪2 min walk‬
  • Place, Grosnez Castle
    ‪17 min walk‬
  • Place, Swansea.com Stadium
    ‪4 min drive‬
  • Airport, Cardiff (CWL-Cardiff Intl.)
    ‪58 min drive‬

Room options

View all photos for Classic Room, 1 Double Bed

In-room safe, desk, iron/ironing board, free cribs/infant beds

Classic Room, 1 Double Bed

8.2 out of 10
Very good
(38 reviews)
  • 226 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, Multiple Beds (Classic)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Family Room, Multiple Beds (Classic)

7.2 out of 10
Good
(7 reviews)
  • 280 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Classic Room, 2 Twin Beds

Classic Room, 2 Twin Beds | In-room safe, desk, iron/ironing board, free cribs/infant beds

Classic Room, 2 Twin Beds

8.8 out of 10
Excellent
(9 reviews)
  • 226 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Privilege, Room, 1 Double Bed

In-room safe, desk, iron/ironing board, free cribs/infant beds

Privilege, Room, 1 Double Bed

8.4 out of 10
Very good
(6 reviews)
  • 280 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, Multiple Beds (2 Adults and 1 Child)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Family Room, Multiple Beds (2 Adults and 1 Child)

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

About the neighborhood

Swansea

Llansamlet stay.Your stay at this Llansamlet hotel places you within 3 miles (5 km) of Swansea.com Stadium and St. Joseph's Cathedral. Dylan Thomas Centre and Swansea Beach are also within 6 miles (10 km).

What's nearby

  • Celtic Trail - 2 min walk - 0.1 miles
  • Grosnez Castle - 17 min walk - 0.9 miles
  • Swansea.com Stadium - 4 min drive - 1.9 miles
  • Swansea Marina - 9 min drive - 4.0 miles
  • Swansea Beach - 10 min drive - 4.6 miles

Getting around

  • Llansamlet Station - 6 min drive
  • Cardiff International Airport (CWL) - 66 min drive

Restaurants

  • ‪Tim Hortons - ‬11 min walk
  • ‪Morriston Kebab House - ‬3 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Domino's Pizza - ‬4 min drive
  • ‪The Dylan Thomas - ‬14 min walk

About this property

Mercure Swansea Hotel

4-star hotel near Swansea.com Stadium
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Event space at this hotel measures 4564 square feet (424 square meters) and includes conference space. The business-friendly Mercure Swansea Hotel also features multilingual staff, a garden, and complimentary newspapers in the lobby. Self parking is free.

This 4-star Swansea hotel is smoke free.

  • 119 guestrooms or units
  • Meeting rooms
  • 4564 sq ft of conference space
  • 424 sq m of conference space
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • No smoking on site
  • Bar or lounge
  • Dining venue
Mercure Swansea Hotel offers 119 accommodations with safes and coffee/tea makers. LED televisions come with digital channels. Bathrooms include bathtubs or showers, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

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The price is $62
Jan 23 - Jan 24
Total with taxes and fees
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Property amenities

Family friendly

  • In-room crib

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 8:00 AM to noon on weekends; GBP 17.95 per person
  • A bar/lounge
  • A restaurant

Things to do

  • TV in common areas

Accessibility

  • No elevator

Room amenities

Entertainment

  • LED TV with digital channels

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 15.00 per pet, per stay
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 17.95 per person
  • Pet fee: GBP 15.00 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Mercure Swansea
Mercure Hotel Swansea
Mercure Swansea
Mercure Swansea Hotel
Swansea Mercure
Swansea Mercure Hotel
Mercure Swansea Hotel Swansea
Mercure Swansea Wales
Ramada Swansea
Mercure Swansea Hotel Hotel
Mercure Swansea Hotel Swansea
Mercure Swansea Hotel Hotel Swansea

Frequently asked questions

How close is Mercure Swansea Hotel to the airport?

Mercure Swansea Hotel is 37.6 mi (66-min drive) away from the Cardiff International Airport (CWL) airport, the closest popular airport to the property.

Does Mercure Swansea Hotel have an airport shuttle?

Airport shuttle services are not available at Mercure Swansea Hotel.

How close is Mercure Swansea Hotel to the beach?

This hotel is 4.4 mi (16-min drive) from Swansea Beach and 8.3 mi (19-min drive) from Aberavon Beach. Don't forget your sunscreen!

Does Mercure Swansea Hotel offer free breakfast?

Free breakfast isn’t provided at Mercure Swansea Hotel, but buffet breakfast is offered for a fee of GBP 17.95 per person. It's available on weekdays from 7:00 AM to 9:30 AM and weekends from 8:00 AM to noon.

Is there a casino at Mercure Swansea Hotel?

No, there is no casino at this hotel.

What time is check-in at Mercure Swansea Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Mercure Swansea Hotel?

This hotel offers free self parking.

Does Mercure Swansea Hotel have a pool?

Mercure Swansea Hotel does not have a pool.

Does Mercure Swansea Hotel have a restaurant?

Yes, there is a restaurant on site.

Does Mercure Swansea Hotel have a spa?

There are no spa services available at this hotel.

How close is Mercure Swansea Hotel to downtown Swansea?

Mercure Swansea Hotel is 2.7 mi away from Swansea.

Mercure Swansea Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 331 out of 1001 reviews
Rating 8 - Good. 414 out of 1001 reviews
Rating 6 - Okay. 166 out of 1001 reviews
Rating 4 - Poor. 65 out of 1001 reviews
Rating 2 - Terrible. 25 out of 1001 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Barbara

Staff were friendly and helpful. The problem was with the room. I was unable to close the toilet door as the door itself was falling apart, dirty and in very poor condition. I was there for a wedding and everything else was excellent.
Stayed 1 night in Sep 2025

10/10 Excellent

Lee

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Working in Swansea

Clean and comfy room, great staff. Will stay again
Stayed 1 night in Sep 2025

8/10 Good

Wayne

Stayed 2 nights in Sep 2025

8/10 Good

Andrew

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was here for a football match and was well located for this activity. Food was great
Stayed 1 night in Sep 2025

10/10 Excellent

Mike

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Really enjoyed our stay all the staff were friendly and helpful. Nialll on reception was great at helping us with transport into the city
Stayed 1 night in Sep 2025

8/10 Good

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The main areas of the hotel are good, clean, modern. The staff in the bar and restaurant were excellent, friendly. I only ate dinner a couple of times, no breakfast or lunch, but the dinner menu was fine, good variety, good quality. Hotel prices obviously, although there are other places not far away as alternatives. I don't know about other rooms but in my room the carpet was clearly way past the time it should have been steam cleaned - lots of staining. While some staining is inevitable due to repeated use, this was far beyond what should be acceptable. The bathroom was ok for the most part but it suffered as many hotels do - water getting under the glass shower (over the bath) door. Consequently there was an area where water gathered and needed to be mopped up after each shower, so the floor looked grubby, although it didn't feel like that. The hotel appears to have a lot of coach parties and business travelers, some of whom stay for weeks, so maybe they are allocated the better rooms.
Stayed 4 nights in Aug 2025

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Sheppard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The courtyard room was totally piece full! Choice of pillows - sustainable toiletries - fab location - bang on price
Stayed 1 night in Sep 2025

6/10 Okay

Theresa

Traveled with partner, Traveled with family
Liked: Staff & service, property conditions & facilities
Reasonably priced, staff was very friendly and helpful .
Stayed 1 night in Aug 2025

8/10 Good

Roy

Stayed 1 night in Sep 2025

4/10 Poor

James

Stayed 1 night in Aug 2025

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very convenient.

The hotel was very convenient for us when we needed to be nearby for an appointment early in the morning. It seems a bit dated but the bed was comfortable. The signs directing to rooms were a bit confusing. There wasn't much tea and coffee provided but I'm sure we could have had more if we had time to ask. There wasn't much room to hang clothes but I guess it's not designed for a long stay. Staff very helpful, particularly on reception. Food was tasty and well presented.
Stayed 1 night in Sep 2025

10/10 Excellent

Lesley, Bicester

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay. It left me refreshed for the next day.
Stayed 1 night in Aug 2025

10/10 Excellent

Joanne

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the breakfast options
Stayed 1 night in Aug 2025

8/10 Good

Sharon

Stayed 1 night in Aug 2025

6/10 Okay

James

Liked: Staff & service
Disliked: Cleanliness

Definitely not 4 star

Average, definitely not a 4 star hotel. 3 at best. The downstairs area around reception and restaurant was nice but the room needs some serious work done. Obviously hasn't been updated/renovated/maintained in quite some time. Carpet was filthy, chairs very dirty and the bathroom really needs to be re done. Bed was clean and comfy, shower warm, everything else needs work. Bit disappointing really.
Stayed 1 night in Aug 2025

6/10 Okay

Bob

Traveled with family
Staff were very friendly and helpful. The bathroom we had required a refresh.
Stayed 2 nights in Aug 2025

2/10 Terrible

Chris

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Rooms very very dated and not clean awful disgusting stains on the carpets more animals than people Never again!!!
Stayed 1 night in Aug 2025

6/10 Okay

Raj

Liked: Staff & service
A very basic 4 star hotel that could do with some TLC and better room facilities management and supervision!
Stayed 1 night in Aug 2025

4/10 Poor

Raimondas, London

Traveled with family and small children, Traveled with pets
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Good location and breakfast. Dirty room, beds broken, no aircon, fans dusty, leaking water from the shower, wet spot on the carpet because of leak somewhere. Dirty car park. Definitely not worth money they charge.
Wet spot
Mould
Leaking shower
Dirty carpets
Stayed 1 night in Aug 2025

6/10 Okay

glyn

Stayed 1 night in Aug 2025

8/10 Good

Darran

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
very good
Stayed 1 night in Jul 2025

8/10 Good

Vicki

Liked: Staff & service
Disliked: Property conditions & facilities
Very accommodating, fantastic breakfast and service, obliging and attentive staff ….hotel just needs more investment in infrastructure, upkeep and general facilities… bathroom old and dated
Stayed 1 night in Aug 2025

8/10 Good

Duane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not a bad place, room was a nice size with comfy bed, tea/coffee making, nice bathroom. Checkin/out very easy. Ample free parking. Good bar and restraunt. Staff very friendly and helpful.
Stayed 1 night in Aug 2025