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Crowne Plaza Kunshan by IHG

5.0 star property
5-star hotel with 1 indoor pools, connected to a shopping center

Choose dates to view prices

Photo gallery for Crowne Plaza Kunshan by IHG

Exterior
Exterior
Point of interest
Meeting facility
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Parking included
  • Pool
  • Housekeeping
  • Breakfast available
  • Gym

Explore the area

Map
No 699 Zizhu Road, Yushan Town, Kunshan, Suzhou, Jiangsu, 215300
  • Tinglin Park
    ‪4 min drive‬
  • Yangcheng Lake
    ‪15 min drive‬
  • Jinji Lake
    ‪29 min drive‬
  • Shanghai (SHA-Hongqiao Intl.)
    ‪63 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Club Lounge Access, City View

Down comforters, minibar, in-room safe, desk

Standard Room, 1 King Bed, Club Lounge Access, City View

  • City view
  • 431 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds, Accessible

Down comforters, minibar, in-room safe, desk

Standard Room, 2 Twin Beds, Accessible

  • Sleeps 3
  • 2 Twin Beds

Standard Room (Upgraded)

  • Sleeps 3
  • 1 Twin Bed

View all photos for Standard Room

Down comforters, minibar, in-room safe, desk

Standard Room

  • Sleeps 3
  • 1 Twin Bed

View all photos for Standard Room, 2 Twin Beds, Club Lounge Access, City View (Lounge Access)

Down comforters, minibar, in-room safe, desk

Standard Room, 2 Twin Beds, Club Lounge Access, City View (Lounge Access)

  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 2 Twin Beds, City View (High Floor)

Down comforters, minibar, in-room safe, desk

Standard Room, 2 Twin Beds, City View (High Floor)

  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed, Accessible

Down comforters, minibar, in-room safe, desk

Standard Room, 1 King Bed, Accessible

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Club Lounge Access

Separate tub and shower, free toiletries, hair dryer, bathrobes

Suite, 1 Bedroom, Club Lounge Access

  • 861 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Down comforters, minibar, in-room safe, desk

Standard Room, 1 King Bed

  • 431 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Dining Area)

Suite, 1 Bedroom (Dining Area) | Down comforters, minibar, in-room safe, desk

Suite, 1 Bedroom (Dining Area)

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, City View

Down comforters, minibar, in-room safe, desk

Standard Room, 1 King Bed, City View

  • City view
  • 431 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds

Down comforters, minibar, in-room safe, desk

Standard Room, 2 Twin Beds

  • Sleeps 3
  • 2 Twin Beds

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Front of property

Courtyard by Marriott Suzhou Mudu

Wuzhong
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.7 out of 5, Exceptional, 39 reviews
The price is $59
$56 nightly
$59 total
Total includes taxes and fees
Jun 2 - Jun 3
Courtyard by Marriott Suzhou Mudu

About the neighborhood

Suzhou

City center stay.Within 3 miles (5 km) of this Suzhou hotel, you'll find Tinglin Park and Wanda Plaza Kunshan. Also within 9 miles (15 km) are Yongxin Square and Kunshan Forest Park.

What's nearby

  • Tinglin Park - 4 min drive - 2.3 miles
  • Yangcheng Lake - 15 min drive - 9.1 miles
  • Suzhou International Expo Center - 26 min drive - 18.6 miles
  • Jinji Lake - 29 min drive - 19.8 miles
  • Shanghai International Circuit - 32 min drive - 27.8 miles

Getting around

  • Yangshan South Station - 23 min drive
  • Suzhou North Station - 33 min drive
  • Hongqiao International Airport (SHA) - 63 min drive

Restaurants

  • ‪肯德基 - ‬2 min walk
  • ‪小可楼酒店 - ‬3 min walk
  • ‪奥斯卡音乐酒吧 - ‬4 min walk
  • ‪椰香香 - ‬7 min walk
  • ‪阿英煲 - ‬2 min walk

About this property

Crowne Plaza Kunshan by IHG

5-star hotel with 1 indoor pools, connected to a shopping center
Crowne Plaza Kunshan by IHG offers its guests an indoor pool and a health club. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business center and meeting rooms. The luxury Crowne Plaza Kunshan by IHG also features multilingual staff, concierge services, and dry cleaning/laundry services. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 5-star Suzhou hotel.

  • 312 guestrooms or units
  • 21 levels
  • 2 dining venues
  • Meeting rooms
  • Poolside lounge chairs
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
Crowne Plaza Kunshan by IHG offers 312 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature down comforters. Televisions come with cable channels and pay movies. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

Languages

Chinese (Mandarin), English

Similar properties

Lobby lounge

Courtyard by Marriott Kunshan

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.5 out of 5, Wonderful, 148 reviews
$52 nightly
The price is $55
May 23 - May 24
Total includes taxes and fees
Courtyard by Marriott Kunshan

Property amenities

Family friendly

  • In-room crib
  • Indoor pool
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee: CNY 138 per person
  • 2 restaurants
  • A bar/lounge

Things to do

  • Billiards/pool table
  • Health club
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair-accessible parking

Room amenities

Entertainment

  • 43-inch TV with cable channels
  • Pay movies

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: noon
Late check-in subject to availability
Minimum check-in age: 16

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 280.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 138 per person
  • Rollaway bed fee: CNY 280.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and Union Pay. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Crowne Plaza Kunshan Hotel
Crowne Plaza Kunshan
Crowne Plaza Kunshan by IHG Hotel
Crowne Plaza Kunshan an IHG Hotel
Crowne Plaza Kunshan by IHG Suzhou
Crowne Plaza Kunshan by IHG Hotel Suzhou

Frequently asked questions

How close is Crowne Plaza Kunshan by IHG to the airport?

Crowne Plaza Kunshan by IHG is 39.6 mi (63-min drive) away from the Hongqiao International Airport (SHA) airport, the closest popular airport to the property.

How much does it cost to stay at Crowne Plaza Kunshan by IHG?

As of May 19, 2025, prices found for a 1-night stay for 2 adults at Crowne Plaza Kunshan by IHG on May 28, 2025 start from $65.71, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Crowne Plaza Kunshan by IHG have an airport shuttle?

Airport shuttle services are not available at Crowne Plaza Kunshan by IHG.

Does Crowne Plaza Kunshan by IHG offer free breakfast?

Free breakfast isn’t provided at Crowne Plaza Kunshan by IHG, but buffet breakfast is offered for a fee of CNY 138 per person.

Is there a casino at Crowne Plaza Kunshan by IHG?

No, there is no casino at this hotel.

What time is check-in at Crowne Plaza Kunshan by IHG?

Check-in start time: 3 PM; Check-in end time: noon.

Is there free parking at Crowne Plaza Kunshan by IHG?

This hotel offers free self parking.

Does Crowne Plaza Kunshan by IHG have a pool?

Crowne Plaza Kunshan by IHG features an indoor pool.

Does Crowne Plaza Kunshan by IHG have a restaurant?

Yes, there are 2 restaurants on site.

Does Crowne Plaza Kunshan by IHG have a spa?

There are no spa services available at this hotel.

How close is Crowne Plaza Kunshan by IHG to downtown Suzhou?

Crowne Plaza Kunshan by IHG is 5.8 mi away from Kunshan.

Crowne Plaza Kunshan by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 34 out of 61 reviews
Rating 8 - Good. 21 out of 61 reviews
Rating 6 - Okay. 4 out of 61 reviews
Rating 4 - Poor. 0 out of 61 reviews
Rating 2 - Terrible. 2 out of 61 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

4.0/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

MUSA

Liked: Staff & service, property conditions & facilities
Good
Stayed 2 nights in Apr 2024

8/10 Good

Peter

Stayed 1 night in May 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok
Stayed 2 nights in Aug 2019

10/10 Excellent

Logan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great choice for a business stay.

Can't complain.
Stayed 11 nights in Mar 2019

10/10 Excellent

WEIXI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

行政房服务很不错

行政房很不错，行政楼层有自助餐，happy hour有免费酒水和点心
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

Great place and good mall attached!

The hotel is very nice with a great breakfast option if you need to fill up before your day. The hotel is also attached to a high end mall with several food options on the bottom floor and top floor (and a Dairy Queen!) We did have trouble getting 4 towels for our family of four. We asked for 2 extra towels, which were promptly delivered. However, next time the cleaning service came through they only left 2 towels again. Besides this very small detail, everything else was very good!
Stayed 3 nights in Oct 2018

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Property

Very nice property, brand new hotel, super friendly staff, always smiling. Def. stay here again.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service

Terrible hotel staff service and friendly

The hotel staff service is terrible with no professional and courtesy friendly attitude. We had lost our swimming suite in the room and they did not show any responsibility for it. Every time when you call for room services, they don't know your room number at all. When have issue with one of their staff, the front desk manager said we should complain to that staff's direct report manager not to him. What kind of service is this? How would I know who is that staff's direct manager to report to. This is very ridiculous. I would never stay in this hotel again and not recommend it at all.
Stayed 3 nights in Sep 2017

8/10 Good

KuanYi

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Boon Fook

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
wonderful hotel and will back again
Stayed 1 night in Dec 2024

10/10 Excellent

CHIHCHIEH

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

CHIHCHIEH

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

6/10 Okay

Morten

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 4 nights in Nov 2024

8/10 Good

YAU CHOR RAPHAEL

Traveled with group
Liked: Cleanliness, room comfort
非常有水准的酒店
Stayed 2 nights in Oct 2024

8/10 Good

JEN

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 11 nights in Oct 2024

10/10 Excellent

ShaoPeng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

COREY

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

10/10 Excellent

Chih-Hsien

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
硬體跟服務都很好，旁邊就是商場，非常方便
Stayed 2 nights in Jun 2024

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2024

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

10/10 Excellent

JIA-HAO

Stayed 9 nights in Mar 2024

10/10 Excellent

SU

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Mar 2024

10/10 Excellent

Yu Tung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2024