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The Life Hotels

4.5 star property
4.5-star luxury hotel near Grand City Surabaya, connected to a shopping center

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Photo gallery for The Life Hotels

Room (Happy) | Premium bedding, desk, soundproofing, free WiFi
Reception hall
Property entrance
Front of property
View from property

Reviews

6.2 out of 10

Popular amenities

  • Bar
  • Spa
  • Parking included
  • Breakfast available
  • Housekeeping
  • Gym

Explore the area

Map
Jl. Kusuma Bangsa No. 41, Surabaya, East Java, 60272
  • Grand City Surabaya
    ‪11 min walk‬
  • Surabaya Plaza Shopping Mall
    ‪15 min walk‬
  • Tunjungan Plaza
    ‪2 min drive‬
  • Surabaya (SUB-Juanda)
    ‪22 min drive‬

Room options

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About the neighborhood

Surabaya

City center retreat .With a stay at this Surabaya Center hotel, you'll be within half a mile (1 km) of Grand City Surabaya and 2 miles (3 km) of World Trade Centre. ITC Surabaya Mega Grosir is 1.5 mi (2.4 km) away.

What's nearby

  • Grand City Surabaya - 11 min walk - 0.6 miles
  • World Trade Centre - 14 min walk - 0.8 miles
  • Surabaya Plaza Shopping Mall - 15 min walk - 0.8 miles
  • Tunjungan Plaza - 2 min drive - 1.3 miles
  • Airlangga University - 6 min drive - 2.7 miles

Getting around

  • Surabaya Gubeng Station - 3 min drive
  • Surabaya Kota Station - 7 min drive
  • Surabaya (SUB-Juanda) - 41 min drive

Restaurants

  • ‪A&W - ‬6 min walk
  • ‪Mie Gacoan - ‬5 min walk
  • ‪Mie Mapan - ‬7 min walk
  • ‪Bakpau Special " Niu Ming - ‬3 min walk
  • ‪Twin Garden Taiwanese Steamboat & Cuisine - ‬7 min walk

About this property

The Life Hotels

4.5-star luxury hotel near Grand City Surabaya, connected to a shopping center
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Business amenities include a business center and 3 meeting rooms.

A computer station is on site and WiFi is free in public spaces. A fitness center, spa services, and a terrace are also featured at the luxury The Life Hotels. An area shuttle and a train station pick-up service are free. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 4.5-star Surabaya hotel.

  • 1 building
  • 48 guestrooms or units
  • 8 levels
  • 100 sq m of conference space
  • Built in 2014
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue
The Life Hotels offers 48 air-conditioned accommodations with complimentary newspapers and complimentary bottled water. Beds feature premium bedding. 32-inch flat-screen televisions come with satellite channels.

Bathrooms include showers, slippers, and bidets. This Surabaya hotel provides complimentary wireless Internet access. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hair dryers.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Languages

English, Indonesian

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Property amenities

Family friendly

  • Free area shuttle
  • Laundry facilities
  • Separate bedroom
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Free area shuttle
  • Free train station pick-up shuttle
  • Free shopping center shuttle
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Breakfast available for a fee
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Gym
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking

Room amenities

Entertainment

  • 32-inch flat-screen TV with satellite channels

Bedroom

  • Premium bedding

Bathroom

  • Bidet
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Life Hotels

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Airport shuttle transfer per adult: IDR 128982.00 (one way)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: IDR 175000 per vehicle (one way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa and Mastercard.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Midtown Xpress Kusuma Bangsa Hotel Surabaya
Midtown Xpress Kusuma Bangsa Hotel
Midtown Xpress Kusuma Bangsa Surabaya
Midtown Xpress Kusuma Bangsa
Life Surabaya Hotel
Life Surabaya
Life Hotels Hotel Surabaya
The Life Hotels Hotel
Life Hotels Surabaya
Life Hotels
The Life Surabaya
The Life Hotels Surabaya
The Life Hotels Hotel Surabaya

Frequently asked questions

How close is The Life Hotels to the airport?

The Life Hotels is 12.6 mi (41-min drive) away from the Surabaya (SUB-Juanda) airport, the closest popular airport to the property.

Does The Life Hotels have an airport shuttle?

The Life Hotels offers an airport shuttle 24 hours a day, for a charge of IDR 175000 per vehicle, one way.

How close is The Life Hotels to the beach?

This hotel is 5.2 mi (21-min drive) from New Kenjeran Beach.

Does The Life Hotels offer free breakfast?

The Life Hotels does not offer free breakfast.

Is there a casino at The Life Hotels?

No, there is no casino at this hotel.

What time is check-in at The Life Hotels?

Check-in begins at 2:00 PM.

Is there free parking at The Life Hotels?

This hotel offers free self parking and valet parking.

Does The Life Hotels have a pool?

The Life Hotels does not have a pool.

Does The Life Hotels have a restaurant?

Yes, there is a restaurant on site.

Does The Life Hotels have a spa?

This hotel doesn't have a spa, but it does offer massages.

How close is The Life Hotels to downtown Surabaya?

The Life Hotels is 0.3 mi away from Surabaya.

The Life Hotels Reviews

Reviews

6.2
Rating 10 - Excellent. 0 out of 10 reviews
Rating 8 - Good. 4 out of 10 reviews
Rating 6 - Okay. 4 out of 10 reviews
Rating 4 - Poor. 1 out of 10 reviews
Rating 2 - Terrible. 1 out of 10 reviews

7.2/10

Cleanliness

7.2/10

Staff & service

6.6/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort

6/10 Okay

limbangjaya, malang

Liked: Cleanliness, property conditions & facilities, room comfort

nice hotel at downtown Surabaya

breakfast needs improvement. parking is very limited

8/10 Good

satish kumar, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

value for money

Comfortable stay with no complaints. Everything was convenient.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

limbangjaya, malang

Liked: Cleanliness, staff & service, property conditions & facilities

not really satisfied

room is very small.parking lot is very small.it was not easy to park my car.and staff told me i can use valet service.well.when i hv so manythings inside my car, i dont feel secure to let anyone taking my car. breakfast is good

8/10 Good

Kuwat

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Jun 2018

4/10 Poor

Karjono

Disliked: Staff & service, property conditions & facilities, room comfort

L'esperienza da dimenticare...

Prenotavo perché devo stare per diversi giorni e attirato dalla vostra promozione di 50% di sconto,ma in realtà quello è il prezzo della stanza! Non c'è posti a sedere inesistente attaccapanni né un armadietto, servizi che terminano alle 10 di sera, di mattina atteso per un ora la richiesta di un bicchiere di acqua calda essendo malato e disturbi intestinale. Ma tutto dipende credo da il management che inesistenti! Riparano il bagno nelle ore di riposo senza avvertire,lenzuole copre piumino rotte come vedete dalle foto in diversi giorni!! Le foto del albergo e stanze sn di vecchia data perché non corrispondono alle foto che pubblicizzate! Vi consiglio di verificare il vero della parola SCONTO, perché la stanza che ho avuto,,,quello è il suo vero prezzo al 100%!

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Schimmel im Bad, an den Wänden, unsaubere Decke

Es war überall Schimmel, es war nicht richtig geputzt und die Decke sowie Kissen waren bereits benutzt (Pipi Fleck im Bett) mehr ist die Bewertung nicht wert.

6/10 Okay

Hong Chang, Taiwan

Not bad one

a tiny one but it's acceptable considering its price

6/10 Okay

Dirk, Overijssel

Liked: Cleanliness, staff & service, room comfort

Betaalbaar hotel voor ieder budget

Dit hotel is zeer geschikt voor reizigers met een klein budget en die niet al te kieskeurig zijn. Wij hadden tijdens ons verblijf een kamer van het "groovy" type, d.w.z. voor ons een kingzise bed en een totaal oppervlakte van 18 vierkante meter (dat is incl.douche/toiletruimte). Bed is prima en schoon, kamers zijn ruim. Het hotel is gelegen aan de Jl Kusuma Bangsa en dit is een drukke straat. Ook 's avonds gaat het verkeer er lang door. Vooral het geluid van de vele brommers en motoren is goed hoorbaar. Prettig is dat je tegenover het hotel en 40 meter naast het hotel twee supermarktjes hebt. De ene is zelfs 24 uur per dag open. De supermarkten hebben beiden een ATM, pal naast het hotel zitten trouwens nog 2 bankfilialen met ATM's. Personeel van hotel is vriendelijk maar bevatten een basishoeveelheid van de engelse taal. In het algemeen gesteld: goed hotel maar geen hotel voor pietluttige mensen. Je moet een flexibele instelling hebben. Vergeet niet dat je een redelijk mooie kamer krijgt voor een klein prijsje. Vanwege familie in Surabaya ben ik al 9x in de afgelopen jaren in deze stad geweest en dit jaar voor het eerst in dit hotel. Ik weet dus ook de levensstijl van de Indonesieers en hun gewoonten. Daarom beveel ik dit hotel ook graag aan. Goed, prettig, wel lawaaige omgeving, redelijk schoon (maar let niet op b.v. een verweerd kitrandje in de douche of wat kalkafzetting op kranen).