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Morazen Surabaya

4.0 star property
Family-friendly 4-star hotel near Surabaya Zoo

Choose dates to view prices

Photo gallery for Morazen Surabaya

Aromatherapy, reflexology, 2 treatment rooms, massages
Bar (on property)
Snack bar
Building design
Bar (on property)

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Bar
  • Pool
  • All inclusive
  • Room service
  • Parking included

Explore the area

Map
Jl. Kayon No.4-10, Embong Kaliasin, Genteng, Surabaya, East Java, 60271
  • Surabaya Plaza Shopping Mall
    ‪1 min walk‬
  • Grand City Surabaya
    ‪6 min walk‬
  • Tunjungan Plaza
    ‪15 min walk‬
  • Surabaya (SUB-Juanda)
    ‪20 min drive‬

Room options

View all photos for Executive, King Bed, Non Smoking

1 bedroom, premium bedding, minibar, in-room safe

Executive, King Bed, Non Smoking

  • 409 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite King Bed, Non Smoking

Junior Suite King Bed, Non Smoking | 1 bedroom, premium bedding, minibar, in-room safe

Junior Suite King Bed, Non Smoking

  • 603 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Royal Suite King Bed, Non Smoking

Royal Suite King Bed, Non Smoking | View from room

Royal Suite King Bed, Non Smoking

  • 646 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room, Smoking

1 bedroom, premium bedding, minibar, in-room safe

Superior Twin Room, Smoking

  • 301 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Twin Bed Non-Smoking

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Twin Bed Non-Smoking

  • 312 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive King Bed, Smoking

1 bedroom, premium bedding, minibar, in-room safe

Executive King Bed, Smoking

  • 409 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King Bed Non Smoking

1 bedroom, premium bedding, minibar, in-room safe

Deluxe King Bed Non Smoking

  • 312 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin Bed , Non Smoking

1 bedroom, premium bedding, minibar, in-room safe

Superior Twin Bed , Non Smoking

  • 301 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Surabaya

Heart of Surabaya.A stay at this Embong Kaliasin hotel places you steps from Submarine Monument and within a 5-minute walk of Surabaya Plaza Shopping Mall. Also, Grand City Surabaya is within half a mile (1 km) and Tunjungan Plaza is within 2 miles (3 km).

What's nearby

  • Surabaya Plaza Shopping Mall - 1 min walk - 0.1 miles
  • Submarine Monument - 3 min walk - 0.2 miles
  • Grand City Surabaya - 6 min walk - 0.4 miles
  • Tunjungan Plaza - 15 min walk - 0.8 miles
  • Airlangga University - 5 min drive - 3.3 miles

Getting around

  • Margorejo Station - 6 min drive
  • Surabaya Gubeng Station - 11 min walk
  • Surabaya (SUB-Juanda) - 18 min drive

Restaurants

  • ‪Kowloon Palace - ‬3 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪A & W Restaurant Plaza Surabaya - ‬4 min walk
  • ‪Kedai 27 - ‬3 min walk
  • ‪Solaria - ‬3 min walk

About this property

Morazen Surabaya

Family-friendly 4-star hotel near Surabaya Zoo
Some rates at Morazen Surabaya are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

A winery is on site. Morazen Surabaya offers its guests a full-service spa, an outdoor pool, and a steam room. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a 24-hour business center and meeting rooms. A children's pool, spa services, and an arcade/game room are also featured at the family-friendly Morazen Surabaya. An airport shuttle (available 24 hours) is available for a fee. Self parking and valet parking are free.

  • 172 guestrooms or units
  • Meeting rooms
  • Winery on site
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Front-desk safe
  • Game room or arcade
  • Newspapers in lobby (free)
  • Elevator
  • Bar or lounge
  • Dining venue
Morazen Surabaya offers 172 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. A pillow menu is available. LED televisions come with cable channels. Bathrooms include showers, slippers, and complimentary toiletries.

This Surabaya hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks, complimentary newspapers, and phones. Housekeeping is provided daily.

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include massages. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Languages

English, Indonesian

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  • Pool
  • Kids pool
  • Parking included
  • Free WiFi
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Property amenities

Family friendly

  • Arcade/game room
  • Children's pool
  • Lifeguards on site
  • Outdoor pool
  • Playground
  • Soundproofed rooms
  • Trampoline

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: IDR 130,000 to 200,000 for adults and IDR 65,000 to 130,000 for children
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Things to do

  • Arcade/game room
  • Children's pool
  • Full-service spa
  • Outdoor pool
  • Playground
  • Steam room
  • Winery

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • LED TV with cable channels

Bedroom

  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately IDR 130000 to 200000 for adults, and IDR 65000 to 130000 for children
  • Airport shuttle fee: IDR 500000 per vehicle (one-way, maximum occupancy 5)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, debit cards, and cash.

We should mention

  • Pool access available from 6:00 AM to 8:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Grand Dafam Surabaya Hotel
Grand Dafam Hotel
Grand Dafam
Grand Dafam Surabaya Java
Grand Dafam Surabaya
Morazen Surabaya Hotel
Morazen Surabaya Surabaya
Morazen Surabaya Hotel Surabaya

Frequently asked questions

How close is Morazen Surabaya to the airport?

Morazen Surabaya is 10.8 mi (18-min drive) away from the Surabaya (SUB-Juanda) airport, the closest popular airport to the property.

Does Morazen Surabaya have an airport shuttle?

Morazen Surabaya offers an airport shuttle 24 hours a day, on request, for a charge of IDR 500000 per vehicle, one-way.

How close is Morazen Surabaya to the beach?

This hotel is 6.7 mi (28-min drive) from New Kenjeran Beach.

Does Morazen Surabaya offer free breakfast?

Free breakfast isn’t offered at Morazen Surabaya, but buffet breakfast is offered for a fee of between IDR 130000 and 200000 for adults, IDR 65000 and 130000 for children. It's available every day from 6:00 AM to 10:00 AM.

Is there a casino at Morazen Surabaya?

No, there is no casino at this hotel.

What time is check-in at Morazen Surabaya?

Check-in start time: 2 PM; Check-in end time: midnight.

Is there free parking at Morazen Surabaya?

This hotel offers free self parking and valet parking.

Does Morazen Surabaya have a pool?

Morazen Surabaya features an outdoor pool and a children's pool. Guests can enjoy pool access from 6:00 AM to 8:00 PM.

Does Morazen Surabaya have a restaurant?

Yes, there is a restaurant on site.

Does Morazen Surabaya have a spa?

This hotel has a spa, which features reflexology, aromatherapy, and massages.

How close is Morazen Surabaya to downtown Surabaya?

Morazen Surabaya is 0.7 mi away from Surabaya.

Morazen Surabaya Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 11 out of 20 reviews
Rating 8 - Good. 5 out of 20 reviews
Rating 6 - Okay. 1 out of 20 reviews
Rating 4 - Poor. 2 out of 20 reviews
Rating 2 - Terrible. 1 out of 20 reviews

9.0/10

Cleanliness

8.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tv/movie channels were outdated.
Stayed 2 nights in Aug 2024

4/10 Poor

Eugene

Traveled with family
Bug on breakfast plate. Sheets dirty. Front desk said Parking free but then charged on the way out of Parking Lot. Will not stay again.
Stayed 1 night in Jun 2024

10/10 Excellent

Ariento

Stayed 4 nights in Dec 2023

10/10 Excellent

Abdulrahman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2023

10/10 Excellent

Edwin

Stayed 1 night in May 2020

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall a Great Stay

Had a one night stay so we didn’t get to use much of the amenities. But I got to say the bed was really comfortable. There was also a good spread for breakfast. Staff were helpful especially the traffic usher who always helped us to cross the road across to Circle K! Location was 5 mins away from the Gubeng Railway station so we managed to walk there to catch our 9am train.
Stayed 1 night in Mar 2020

8/10 Good

Soon Onn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2019

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

10/10 Excellent

Xiong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2019

8/10 Good

roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super Surabaya

Great location for Surabaya Plaza and Train Station. Very nice clean hotel. All the staff very friendly and helpful,
Stayed 3 nights in Apr 2019

2/10 Terrible

Verified traveler

Disliked: Staff & service
Stayed 2 nights in Jan 2019

4/10 Poor

Verified traveler

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service

Close to shopping mall

Closed to shopping mall
Stayed 1 night in Jan 2019

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
grand dafam is a good place to stay, highly recommended......... bed and pillows are very comfortable
Stayed 1 night in Jan 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall great stay at grand dafam, great design, great room, great dining at 6th floor... But.. late check out only 30minutes, after 3 night stay... 😭😭
Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveler

Very good hospitality from the staff and rooms are very well furnished since it’s just open in Oct18. Close to some malls and great value for money for now.
Stayed 2 nights in Nov 2018

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

antoine

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

6/10 Okay

Jimmy

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

perlu di traning etika kesopanan lg pegawai anda

Pelayanannya front office kurang memuaskan jutek, kurang sopan dan ga friendly
Stayed 1 night in Jul 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019