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Gatotkaca Hotels

Property class: 2
Hotel with 1 outdoor pools, connected to a shopping center in Surabaya

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Photo gallery for Gatotkaca Hotels

A high-rise building with a swimming pool in the foreground.
A modern high-rise building with a curved facade, surrounded by a busy urban area with visible roads and greenery.
A multi-level shopping mall with a Starbucks on the lower level, a large Christmas tree in the center, and various shops and kiosks on the upper levels.
A modern dining area with a long wooden table, multiple chairs, and pendant lights.
A modern hotel room with a large bed, a round table, and a TV.

Reviews

2.0 out of 10

Popular amenities

  • Pool
  • Pet friendly
  • Air conditioning
  • Gym
  • Parking available
  • Business services

Explore the area

View in a map
Jl. Puncak Indah Lontar, 2, Surabaya, Jawa Timur, 60123
  • Place, Pakuwon Mall
    ‪1 min walk‬
  • Place, Pakuwon Trade Center
    ‪12 min walk‬
  • Place, Tunjungan Plaza
    ‪13 min drive‬
  • Airport, Surabaya (SUB-Juanda)
    ‪33 min drive‬

Room options

View all photos for Basic Studio, Balcony, Bay View

A modern hotel room with a large bed, a round table, and a TV.

Basic Studio, Balcony, Bay View

  • Bay view
  • 1 bedroom
  • Sleeps 16
  • 1 Queen Bed

About the neighborhood

Surabaya

Near boardwalk/promenade, shopping .At this hotel, you'll be steps from Pakuwon Mall and within a 10-minute walk of Pakuwon Trade Center. Al-Akbar Mosque and Ciputra Waterpark are also within 6 miles (10 km).

What's nearby

  • Pakuwon Mall - 1 min walk - 0.0 miles
  • Pakuwon Trade Center - 12 min walk - 0.7 miles
  • Surabaya Plaza Shopping Mall - 12 min drive - 8.2 miles
  • Tunjungan Plaza - 13 min drive - 8.4 miles
  • Royal Plaza Surabaya - 14 min drive - 7.3 miles

Getting around

  • Ngagel Station - 11 min drive
  • Tandes Station - 18 min drive
  • Surabaya (SUB-Juanda) - 44 min drive

Restaurants

  • ‪Wee Nam Kee Chicken Rice - ‬15 min walk
  • ‪KOI Thé - ‬14 min walk
  • ‪Sushi Tei Pakuwon Mall - ‬14 min walk
  • ‪Steak Hotel By Holycow - ‬14 min walk
  • ‪Warung Ipang - ‬14 min walk

About this property

Gatotkaca Hotels

Hotel with 1 outdoor pools, connected to a shopping center in Surabaya
Gatotkaca Hotels offers its guests a children's pool, an outdoor pool, a sauna, and a fitness center. WiFi is available in public spaces for a fee. Business amenities include a 24-hour business center, meeting rooms, and coworking spaces. An airport shuttle (available 24 hours) is available for a fee. The business-friendly Gatotkaca Hotels also features ski storage, a garden, and dry cleaning/laundry services. Limited parking is available for a fee and is offered on a first-come, first-served basis. You'll have access to the health club at a partner property.

Smoking is allowed in designated areas at this Surabaya hotel.

  • 5 guestrooms or units
  • Meeting rooms
  • Ski equipment storage
  • Business center (24 hours)
  • Conference center
  • Dry cleaning
  • Express check-out
  • Convenience store
  • Garden
  • ATM
  • Onsite shopping
  • Elevator
  • Smoking in designated areas
Gatotkaca Hotels offers 5 air-conditioned accommodations with complimentary toiletries. Beds feature premium bedding. A pillow menu is available. This Surabaya hotel provides wireless Internet access (speed: 25+ Mbps) for a surcharge. Kitchens offer separate dining areas and rice cookers. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

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Property amenities

Family friendly

  • Children's pool
  • Grocery/convenience store
  • In-room kitchen
  • Mini-fridge
  • Outdoor pool
  • Separate in-room dining area

Internet

  • Available in all rooms: WiFi (IDR 1 per minute)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: WiFi (IDR 1 per minute)

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Onsite parking available only on request
  • Secured, covered self parking on site (IDR 1 per day)
  • Secured, covered valet parking on site (IDR 1,000,000 per day)
  • Limited onsite valet and self parking (max 1 space per unit)
  • Wheelchair-accessible parking available

Things to do

  • Art gallery
  • Bicycle cleaning area
  • Bicycle storage
  • Bicycle tours
  • Children's pool
  • Designer stores
  • Gym
  • Outdoor pool
  • Sauna
  • Shopping mall
  • Ski storage
  • Snow sports gear

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Front entrance ramp
  • Handrails in hallways
  • Handrails in stairways
  • Pool access ramp on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool

Room amenities

Entertainment

  • TV

Bedroom

  • Pillow menu
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Shampoo
  • Soap
  • Towels provided

Food and drink

  • Cleaning supplies
  • Freezer
  • Ice maker
  • Kitchen
  • Mini-fridge
  • Rice cooker
  • Separate dining area

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • LED lighting

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions and lockbox information; access will be through a private entrance
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
Information provided by the property may be translated using automated translation tools

Access methods

Lockbox, private entrance

Pets

  • Pets: IDR 1000000 per pet, per day, plus a one-time cleaning fee of IDR 1 and a deposit of IDR 1000000 per day
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: IDR 600000000 per accommodation, per stay
  • Cleaning fees vary based on unit and length of stay
  • Bed sheets fee: IDR 1 per person, per night
  • Management fee: IDR 1 per person, per night
  • Service fee: 1 percent

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless internet: IDR 1 per minute (rates may vary)
  • Fee for wireless internet in public areas: IDR 1 per minute (rates may vary)
  • Airport shuttle fee: IDR 300000 per person (one-way)
  • Covered self parking fee: IDR 1 per day (in/out privileges)
  • Covered valet parking fee: IDR 1000000 per day
  • Pet deposit: IDR 1000000 per day
  • Pet fee: IDR 1000000 per pet, per day plus IDR 1 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping fee: IDR 475000 per day
  • Air conditioning fee: IDR 1 per day
  • Administrative fee: IDR 1 per day
  • Electricity fee: IDR 1 per day
  • Equipment fee: IDR 1 per day
  • Gas fee: IDR 1 per day
  • Heating fee: IDR 1 per day
  • Heated pool maintenance fee: IDR 1 per person per day
  • High chair fee: IDR 1 per day
  • Management fee: IDR 1 per day
  • Oil fee: IDR 1 per day
  • Pool fee: IDR 1 per person per day
  • Service fee: 1 percent
  • Spa fee: IDR 1 per person per day
  • Hot tub fee: IDR 1 per person per day
  • Towels fee: IDR 1 per person, per night (or guests may bring their own)
  • Water fee: IDR 1 per day
  • Facilities fee: IDR 1 per person, per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property only accepts cash
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. Guests must contact this property in advance to reserve onsite parking. This property only accepts cash. For guests' safety, the property includes a smoke detector in each accommodation.

Frequently asked questions

How close is Gatotkaca Hotels to the airport?

Gatotkaca Hotels is 14.6 mi (44-min drive) away from the Surabaya (SUB-Juanda) airport, the closest popular airport to the property.

How much does it cost to stay at Gatotkaca Hotels?

As of Sep 14, 2026, prices found for a 1-night stay for 2 adults at Gatotkaca Hotels on Sep 15, 2026 start from $43, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Gatotkaca Hotels have an airport shuttle?

Gatotkaca Hotels offers an airport shuttle 24 hours a day, on request, for a charge of IDR 300000 per person, one-way.

How close is Gatotkaca Hotels to the beach?

This hotel is 15 mi (53-min drive) from New Kenjeran Beach.

Does Gatotkaca Hotels offer free breakfast?

Gatotkaca Hotels does not offer free breakfast.

Is there a casino at Gatotkaca Hotels?

No, there is no casino at this hotel.

What time is check-in at Gatotkaca Hotels?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in.

Is there free parking at Gatotkaca Hotels?

Free parking is not available at this hotel. Self parking is available for IDR 1 per day, and valet parking for IDR 1000000 per day.

Does Gatotkaca Hotels have a pool?

Gatotkaca Hotels features an outdoor pool and a children's pool.

Does Gatotkaca Hotels have a spa?

There are no spa services available at this hotel.

How close is Gatotkaca Hotels to downtown Surabaya?

Gatotkaca Hotels is 5.7 mi away from Surabaya.

Gatotkaca Hotels Reviews

Reviews

2.0
Rating 10 - Excellent. 0 out of 2 reviews
Rating 8 - Good. 0 out of 2 reviews
Rating 6 - Okay. 0 out of 2 reviews
Rating 4 - Poor. 0 out of 2 reviews
Rating 2 - Terrible. 2 out of 2 reviews

2.0/10

Cleanliness

2.0/10

Amenities

2.0/10

Property conditions & facilities

Reviews

Verified review

2/10 Terrible

NJEB

Disliked: Cleanliness, amenities, property conditions & facilities
Every thing was bad .
Stayed 1 night in Feb 2026
Verified review

2/10 Terrible

NJEB

Disliked: Cleanliness, amenities, property conditions & facilities
I'm sorry, but my booking experience with you was very bad. The hotel's address is incorrect. I spent more than an hour and a half searching for the address, and around 12 pm I entered the room. I stayed in the lobby for more than four hours, and I didn't find anyone at reception who spoke English. Everyone at reception kept telling me for three hours that the address was wrong . Even the customer service phone number was not answered. I received the correct address details at 11:30 pm .
Stayed 1 night in Feb 2026

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