City center retreat
Within a 15-minute walk of the hotel, you'll find Tunjungan Plaza and Surabaya Plaza Shopping Mall. Grand City Surabaya and Surabaya Zoo are also within 3 miles (5 km).
This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the 8 conference rooms, business center, and airport shuttle. Enjoy the 24-hour fitness center and perks like free self parking and free WiFi.
Free Internet, LED TVs
The 293 guestrooms offer free WiFi and free wired Internet, 24-hour room service, and LED TVs. Other amenities include minibars, premium bedding, and coffee/tea makers.
Four Points by Sheraton Surabaya offers its guests an outdoor pool, a 24-hour fitness center, and a children's pool. Along with a restaurant and a coffee shop/café, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. You'll find a business center on site. There are 8 meeting rooms available. A terrace, barbecue grills, and concierge services are also featured at the business-friendly Four Points by Sheraton Surabaya. You'll have access to the indoor pool at a partner property. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available. Smoking is allowed in designated areas at this 4-star Surabaya hotel.
Available in all rooms: Free WiFi , Free wired Internet
Available in some public areas: Free WiFi , Free wired Internet
Free self parking , Valet parking (surcharge)
Four Points by Sheraton Surabaya offers 293 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. LED televisions are featured in guestrooms. Bathrooms include slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.
For a fee, guests can enjoy buffet breakfast daily from 6 AM to 10:30 AM.
Wrapped - This café serves light fare only.
Lime Restaurant - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available. Open daily.
Lobby Lounge - Overlooking the pool, this lobby lounge serves light fare only. Open daily.
24-hour room service is available.
An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour fitness center.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts credit cards and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.