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Cleo Hotel Basuki Rahmat Surabaya

3.5 star property
3.5-star adults-only hotel near World Trade Centre

Choose dates to view prices

Photo gallery for Cleo Hotel Basuki Rahmat Surabaya

A coffee house interior with a wooden counter, barista station, and menu board.
A hotel with a blue and white facade, a large billboard advertising a hotel package, and a parking area with two cars.
A neon sign with the text "Good Vibes Only" in a cafe setting.
A modern lobby with two elevators, a reception desk, and a wall with a network diagram.
A modern interior with a reception desk, bar area, and seating.

Reviews

7.4 out of 10
Good

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Business services
  • Laundry

Explore the area

View in a map
Jl. Basuki Rahmat No 11, Surabaya, East Java, 60271
  • Place, Tunjungan Plaza
    ‪1 min walk‬
  • Place, Surabaya Plaza Shopping Mall
    ‪9 min walk‬
  • Place, Grand City Surabaya
    ‪15 min walk‬
  • Airport, Surabaya (SUB-Juanda)
    ‪27 min drive‬

Room options

View all photos for Standard Room, 2 Twin Beds

A hotel room with two beds, a desk, a chair, a TV, and a bathroom visible through an open door.

Standard Room, 2 Twin Beds

  • 161 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Room, 1 Double Bed

A neatly made bed with white linens, a bedside table with a lamp, a small shelf with a clock, and a mirror above the bed.

Standard Room, 1 Double Bed

  • 161 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed, Non Smoking

A hotel room with a bed, a desk, a chair, a window, and a mirror.

Standard Room, 1 Queen Bed, Non Smoking

  • City view
  • 161 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

DOUBLE QUEEN SIZE BED

  • Sleeps 4
  • Free WiFi

Double or Twin TWO BEDS

  • Sleeps 6
  • Free WiFi

Double or Twin STANDARD

  • Sleeps 6
  • Free WiFi

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About the neighborhood

Surabaya

Heart of Surabaya.Your stay at this Surabaya Center hotel places you within 2 miles (3 km) of World Trade Centre and Grand City Surabaya. Chinatown and Surabaya Town Square are also within 3 miles (5 km).

What's nearby

  • Tunjungan Plaza - 1 min walk - 0.1 miles
  • Surabaya Plaza Shopping Mall - 9 min walk - 0.5 miles
  • World Trade Centre - 12 min walk - 0.7 miles
  • Submarine Monument - 14 min walk - 0.8 miles
  • Grand City Surabaya - 15 min walk - 0.8 miles

Getting around

  • Surabaya Pasar Turi Station - 7 min drive
  • Margorejo Station - 7 min drive
  • Surabaya (SUB-Juanda) - 37 min drive

Restaurants

  • ‪Kebon Ijo Spesialis Bandeng Presto - ‬3 min walk
  • ‪McDonald's & McCafé - ‬1 min walk
  • ‪Nasi Goreng 69 - ‬3 min walk
  • TGC Coffee
  • ‪NAV Karaoke - ‬2 min walk

About this property

Cleo Hotel Basuki Rahmat Surabaya

3.5-star adults-only hotel near World Trade Centre
Along with a restaurant, there's a coffee shop/cafe on site. Public spaces have free WiFi. You'll find a business center on site. An airport shuttle (available 24 hours) is available for a fee. The business-friendly Cleo Hotel Basuki Rahmat Surabaya also features concierge services, complimentary newspapers in the lobby, and laundry facilities. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 3.5-star Surabaya hotel.

  • 55 guestrooms or units
  • Built in 2015
  • Conference center
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Coffee shop
  • Dining venue
Cleo Hotel Basuki Rahmat Surabaya offers 55 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. LED televisions come with cable channels. Bathrooms include showers, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Free secured self parking on site
  • Free valet parking on site

Food and drink

  • A coffee shop/cafe
  • A restaurant

Things to do

  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance

Room amenities

Entertainment

  • LED TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Cleo Hotel Basuki Rahmat Surabaya

Children and extra beds

  • This property welcomes adults only.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: IDR 200000 per vehicle (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and JCB International. Cash is not accepted. 

Property Registration Number 9120002440357, 55110

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Cleo Business Hotel Surabaya
Cleo Hotel Basuki Rahmat Surabaya
Cleo Business Surabaya
Cleo Business Hotel Surabaya, Java
Cleo Basuki Rahmat Surabaya
Cleo Basuki Rahmat

Frequently asked questions

How close is Cleo Hotel Basuki Rahmat Surabaya to the airport?

Cleo Hotel Basuki Rahmat Surabaya is 11.6 mi (37-min drive) away from the Surabaya (SUB-Juanda) airport, the closest popular airport to the property.

Does Cleo Hotel Basuki Rahmat Surabaya have an airport shuttle?

Cleo Hotel Basuki Rahmat Surabaya offers an airport shuttle 24 hours a day, for a charge of IDR 200000 per vehicle, one-way.

How close is Cleo Hotel Basuki Rahmat Surabaya to the beach?

This hotel is 6.4 mi (24-min drive) from New Kenjeran Beach.

Does Cleo Hotel Basuki Rahmat Surabaya offer free breakfast?

Cleo Hotel Basuki Rahmat Surabaya does not offer free breakfast.

Is there a casino at Cleo Hotel Basuki Rahmat Surabaya?

No, there is no casino at this hotel.

What time is check-in at Cleo Hotel Basuki Rahmat Surabaya?

Check-in start time: 2 PM; Check-in end time: 11:30 PM.

Is there free parking at Cleo Hotel Basuki Rahmat Surabaya?

This hotel offers free self parking and valet parking.

Does Cleo Hotel Basuki Rahmat Surabaya have a pool?

Cleo Hotel Basuki Rahmat Surabaya does not have a pool.

Does Cleo Hotel Basuki Rahmat Surabaya have a restaurant?

Cleo Hotel Basuki Rahmat Surabaya is home to The Origin, which features Indonesian cuisine.

Does Cleo Hotel Basuki Rahmat Surabaya have a spa?

There are no spa services available at this hotel.

How close is Cleo Hotel Basuki Rahmat Surabaya to downtown Surabaya?

Cleo Hotel Basuki Rahmat Surabaya is 0.9 mi away from Surabaya.

Cleo Hotel Basuki Rahmat Surabaya Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 3 out of 20 reviews
Rating 8 - Good. 9 out of 20 reviews
Rating 6 - Okay. 7 out of 20 reviews
Rating 4 - Poor. 0 out of 20 reviews
Rating 2 - Terrible. 1 out of 20 reviews

7.8/10

Cleanliness

7.6/10

Staff & service

2.0/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified review

2/10 Terrible

Zoolabd

Disliked: Staff & service, amenities, property conditions & facilities
The location is good just in front of Tunjungan Mall. When we arrived at the hotel the front desk staff was unable to detect our booking even tho i showed him of the expedia booking ref no. The hotel staffs didnt do their job in preparing the day bookings prior to the guest arrival...it took about 20mins of our time when we arrived late at night from malang...tired and sleepy
Stayed 2 nights in May 2019
Verified review

8/10 Good

Tahirah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Conveniently located in front of Tunjungan Mall, with McDonalds, Pizza Hut and KFC on the same side of the road. Rooms are just perfect for solo travellers, with a comfortable bed and powerful shower.
Stayed 3 nights in Dec 2018
Verified review

6/10 Okay

Rb

Disliked: Cleanliness, property conditions & facilities

Great location only

Good location just opposite TP mall, just a basic simple hotel, the hot water didn't work, water pressure was very low and don't even have a electric kettle, tea bag and cofee.
Stayed 2 nights in Jul 2018
Verified review

8/10 Good

TAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good and convenient

Room small and clean. Breakfast simple.There is a big shopping mall opposite the hotel.Food court in the shopping mall 5th floor.Restaurant KFC & McDonald just near by. Take around 30 minutes taxi/cab from airport to hotel.
Verified review

8/10 Good

Dio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Hotel for business trips

Overall...i love this hotel, but...please improve the quality of food (-.-")
Stayed 1 night in Jan 2018
Verified review

8/10 Good

Verified traveler

Prijs kwaliteit goed

Ligt tegenover de beroemde Tunjungan Plaza. Oversteken naar de TP is gevaarlijk. Er is een brug en op dit moment is bezig met verbouwing van een lift. Medewerker is vriendelijk. Gratis koud warm Water Te vinden in ieder verdieping
Verified review

6/10 Okay

Donnie

Nyebrang langsung ke TP Mall

Small but comfy, bersih, better choice daripada hotel kecil lainnya di sekitar
Verified review

8/10 Good

Abdul Hadie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Value for money

Clean and good design lobby. Welcoming staff. Good choice of breakfast. Clean room and bathroom. Comfort bed. Good air conditioning. Overall satisfied.
Verified review

8/10 Good

Abdul Hadie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Value for money

Very nice hotel. Affordable price with breakfast provided. Good taste breakfast. Welcoming and good staff on check in counter. Comfort bed. Clean bathroom. Good air conditioning. Flat screen TV. Even the room quite small but value for money.
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good budget hotel near shopping mall

Overall is good except abit noisy outside corridor and street. Breakfast can be better but still acceptable for the price. Staff are very friendly and helpful.
Verified review

6/10 Okay

ZIE SIAN

Disliked: Cleanliness, property conditions & facilities, room comfort

Good Location...Dirty Bathroom...

the bathroom have a bit dirty, and the towel is not clean water heater is not working hotel location is good, it is only 5min walking distance to the shopping mall 30mins to surabaya airport
Verified review

8/10 Good

Yap

Liked: Cleanliness, property conditions & facilities

Valuable hotel

Good stay in Cleo hotel. Room clean, condition still good, staff always smile and helpful. It's a valuable hotel.
Verified review

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities
隔音不大好
Verified review

10/10 Excellent

wiwik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

cleo hotel

lokasi sangat strategis sekali berada di tengah kota, akses kemanapun mudah, breakfast nya cukup lumayan
Verified review

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities

Kamar bersih dan nyaman tai lampu kamar redup

Kamar cukup nyaman dan bersih. Hanya saja lampu dikamar sangat redup.
Verified review

8/10 Good

Glody

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Budget Hotel in the Heart of Surabaya...

(+) Strategic Location.., Heart of Surabaya City, so close with Tunjungan Plaza 1-5 (Mall superblock), Mc. Donalds n KFC (all 24hours). Comfy room and clean bathroom. You can fill drink water (anytime) with water dispenser near lift area. (-) Bad of breakfast, not well cooked..
Verified review

6/10 Okay

ANDREW

Good Internet Connection, Great Location

Great location. Just in front of big shopping mall. Internet connection was good. Breakfast was very standard and not many choices.
Verified review

8/10 Good

YONGHO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2020
Verified review

6/10 Okay

Donny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2018
Verified review

10/10 Excellent

Muhammad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018

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