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Hilton Garden Inn Suffolk Riverfront

3-star property
100 E Constance Rd, Suffolk, VA 1-855-201-7819
4.3 out of 5
Very good!
See all 11 travelocity Reviews

"Very impressed with the cleanliness of this property. Great customer service at front desk. Wish the pool was open. " More

By a verified traveler on Thu 15 Sep 2022

Points Of Interest

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Hotel Description

Enjoy the indoor pool at this 3-star Suffolk hotel

On waterfront

You'll find Sentara Obici Hospital and Great Dismal Swamp National Wildlife Refuge within 3 miles (5 km) of this hotel. Chesapeake Square Mall and Portsmouth City Park are within 16 miles (25 km).

Business services

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the 10 conference rooms, as well as the business center and free WiFi in public areas. Enjoy the gym and perks like free self parking.

Room, Accessible

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$114* Per night/room Mar 27 - Mar 28

2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 2 Double Beds (Drinks & Snacks)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room (Parlor, No Bed)

Bed Count 1 Twin Bed Maximum Occupancy 4 Max

Room, 1 King Bed (Drinks & Snacks)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hilton Garden Inn Suffolk Riverfront ratings based on 11 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hilton Garden Inn Suffolk Riverfront

Everyone (6) Couples (1) Family (1)
5 out of 5

Posted by on Dec 5, 2022

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5 out of 5
Very impressed with the cleanliness of this property. Great customer service at front desk. Wish the pool was open.

Posted by , from Suffolk on Sep 15, 2022

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5 out of 5
I Loved Everything About The Stay. The Property Was Great Along With The View.

Posted by on Sep 7, 2022

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2 out of 5
When I'm checking in, they gave me handicapped room according to front desk, booking third-party usually they will give handicapped room, then their bathroom tub is clogged, the the door handle is broken. Those hotels I booked in this sites, I'm honestly give so dissapointed, those Hillton's, Homewoods, Comfort Inn, 100x trillion please do not booked in this hotesl, In Cheesapeak. The name is good the property need fumugates .Especially in Homewoods in Cheesapeak !!!! I cried I did not sleep in the hotel. I left my belonging to hotel so don't carry it. I wait untill thefollowing day. I cried !!

Posted by on Aug 5, 2022

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5 out of 5
The bar area wasn’t open on Sunday. Overall wonderful place

Posted by on Dec 14, 2021

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5 out of 5

Posted by on Jun 27, 2021

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4 out of 5

Posted by on Jun 2, 2020

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5 out of 5

The staff at the front desk were the warmest I've ever encountered at a hotel.

Pros: Free breakfast, Close restaurants, Free Internet, Quiet, great fire alarm system!! it worked!!
We've stayed at this hotel on numerous occasions while visitng Suffolk and love the atmosphere in and around the hotel. A few things need to be addressed though: slippery bathtub, I had to put a towel down in the tub so as not to slip while showering. This could be a safety hazard. The snack menu: states there are ice cream treats for your enjoyment, but the four nights we stayed, there was no ice cream or any frozen treats. We were told the freezer was out of service and that there were no plans to replace it. THIS needs to be rectified. We have children with us and those treats mean a lot late at night! Chlorine in the pool: extremely high levels of chlorine caused us to get out of the pool earlier than we wanted. We undertstand the chlorine is for sanitation, but the levels are much to strong for young children to swim for long periods. The pool room is clean, but extremely hot. There could be more ventilation. We truly love staying here and hope that some of our concerns are addressed before we go back to VA.

Posted by , from Louisiana, USA on May 24, 2012

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5 out of 5

Top Notch Restaurant

I have stayed here several times in the past on business, and always have been well pleased. This is a large hotel and looks like a Plantation Home. Rooms have always been quiet and comfortable, with plenty of hot water. Staff at check-in or to give directions have always been friendly and helpful. Rooms have micro & fridge. Beds are excellent quality. I would have preferred a little firmer pillow. RESTAURANT IS SUPERB! This is definitely worth the visit. Dining at night is semi-casual. You will be hard pressed to find better dining in Norfolk 30 miles away. Breakfast has continental and full buffet, your choice. \n\nHotel has a conference center attached, and I was pleased with the two meetings my employer held there.

Posted by on Jan 24, 2008

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2 out of 5

We Will Not Return

upon checking in a stood an waited while the front desk manager ignore me not once but twiceI was truly disguised with her she apparently assumed we were not worthy of her attentionI have filed several complaints and have heard nothing back from the Hilton I have also told my family members that this will no longer be the hotel we choice for our annual family gatheringUpon our departure we choice to check out with the zip check out We figured why bother to go to the front desk to be ignored again

Posted by on Dec 13, 2006

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About the Hilton Garden Inn Suffolk Riverfront

Location 100 E Constance Rd, Suffolk, VA 23434

Property Features

Hilton Garden Inn Suffolk Riverfront offers its guests an indoor pool and a fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. There's an onsite business center. Event space at this hotel measures 1400 square feet (130 square meters) and includes conference space. The business-friendly Hilton Garden Inn Suffolk Riverfront also features a terrace, complimentary newspapers in the lobby, and laundry facilities. Limited free parking is available on a first-come, first-served basis.

  • 1 building
  • 150 guestrooms or units
  • 5 levels
  • 1400 sq ft of conference space
  • 130 sq m of conference space
  • Built in 2005
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Terrace
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet , High-speed internet access

Available in some public areas: Free WiFi , Internet access in public areas - high speed

Parking

Free self parking , Parking (limited spaces) , Free parking nearby

Transport

  • Parking: Free self parking

Room Amenities

Hilton Garden Inn Suffolk Riverfront offers 150 air-conditioned accommodations with coffee/tea makers and complimentary weekday newspapers. Accommodations offer separate sitting areas. Flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Suffolk hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

  • Sitting area
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy breakfast on weekdays from 6:00 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM.

The Garden Grill - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Hiking/biking trails nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair accessible parking
  • In-room accessibility (in select rooms)
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 per room
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, Eurocard, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Contactless check-in is available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: approximately USD 10.95 per person
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hilton Garden Inn Riverfront
  • Hilton Garden Inn Riverfront Hotel
  • Hilton Garden Inn Riverfront Hotel Suffolk
  • Hilton Garden Inn Riverfront Suffolk
  • Hilton Garden Inn Suffolk
  • Hilton Garden Inn Suffolk Riverfront
  • Suffolk Hilton Garden Inn
  • Hilton Garden Inn Suffolk Hotel Suffolk
  • Hilton Suffolk
  • Hilton Garden Inn Suffolk Riverfront Hotel
  • Hilton Suffolk Riverfront
  • Hilton Garden Inn Suffolk Riverfront Hotel
  • Hilton Garden Inn Suffolk Riverfront Suffolk
  • Hilton Garden Inn Suffolk Riverfront Hotel Suffolk

You should know

  • Pool access available from 8:00 AM to 10 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.