See all properties

Mandarin Oriental, Kuala Lumpur

5.0 star property
Family-friendly 5-star hotel near Pavilion Kuala Lumpur

Choose dates to view prices

Photo gallery for Mandarin Oriental, Kuala Lumpur

Outdoor pool, pool umbrellas, sun loungers
Creator video - submitted by Explore Bluegreenland
City view
Royal Suite King Bed | Premium bedding, down comforters, minibar, in-room safe
3 bars/lounges, cocktail bar

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Parking included
  • Free WiFi

Explore the area

View in a map
Kuala Lumpur City Centre, Kuala Lumpur, 50088
  • Place, Suria KLCC Shopping Centre
    ‪2 min walk‬
  • Place, Petronas Twin Towers
    ‪3 min walk‬
  • Place, Pavilion Kuala Lumpur
    ‪10 min walk‬
  • Airport, Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪55 min drive‬

Room options

View all photos for Deluxe City View Room King

City view

Deluxe City View Room King

9.4 out of 10
Exceptional
(74 reviews)
  • City view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe City View Room Twin

Premium bedding, down comforters, minibar, in-room safe

Deluxe City View Room Twin

8.6 out of 10
Excellent
(23 reviews)
  • City view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Club Deluxe, Room, 1 King Bed, City View

City view

Club Deluxe, Room, 1 King Bed, City View

8.8 out of 10
Excellent
(8 reviews)
  • City view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Park View Room King

City view

Deluxe Park View Room King

9.8 out of 10
Exceptional
(17 reviews)
  • Park view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Club Park View Room King

City view

Club Park View Room King

  • Park view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed (Twin Towers View)

Premium bedding, down comforters, minibar, in-room safe

Club Room, 1 King Bed (Twin Towers View)

9.4 out of 10
Exceptional
(11 reviews)
  • City view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Twin Towers View Room King

Premium bedding, down comforters, minibar, in-room safe

Twin Towers View Room King

9.8 out of 10
Exceptional
(34 reviews)
  • City view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed (Park)

Separate tub and shower, deep soaking tub, eco-friendly toiletries

Suite, 1 King Bed (Park)

10.0 out of 10
Exceptional
(2 reviews)
  • Park view
  • 883 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 King Bed

Club Suite, 1 King Bed | Premium bedding, down comforters, minibar, in-room safe

Club Suite, 1 King Bed

  • Park view
  • 1776 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Twin Room (Twin Towers View)

Premium bedding, down comforters, minibar, in-room safe

Twin Room (Twin Towers View)

8.8 out of 10
Excellent
(13 reviews)
  • City view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Mandarin, Room, 1 King Bed

Separate tub and shower, deep soaking tub, eco-friendly toiletries

Mandarin, Room, 1 King Bed

  • Park view
  • 883 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Park View Room Twin

Premium bedding, down comforters, minibar, in-room safe

Deluxe Park View Room Twin

8.6 out of 10
Excellent
(8 reviews)
  • Park view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Room, Park View

Separate tub and shower, deep soaking tub, eco-friendly toiletries

Executive Room, Park View

  • Park view
  • 517 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Twin Beds (Twin Towers View)

Premium bedding, down comforters, minibar, in-room safe

Club Room, 2 Twin Beds (Twin Towers View)

9.0 out of 10
Wonderful
(4 reviews)
  • City view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Club Room, 1 King Bed, Park View (Executive)

Separate tub and shower, deep soaking tub, eco-friendly toiletries

Club Room, 1 King Bed, Park View (Executive)

9.2 out of 10
Wonderful
(5 reviews)
  • Park view
  • 517 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Club Deluxe, Room, 2 Twin Beds, City View

Separate tub and shower, deep soaking tub, eco-friendly toiletries

Club Deluxe, Room, 2 Twin Beds, City View

8.4 out of 10
Very good
(6 reviews)
  • City view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Presidential Suite, Multiple Beds

Presidential Suite, Multiple Beds | Premium bedding, down comforters, minibar, in-room safe

Presidential Suite, Multiple Beds

  • Park view
  • 3444 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds

View all photos for Royal Suite King Bed

Royal Suite King Bed | Premium bedding, down comforters, minibar, in-room safe

Royal Suite King Bed

  • Park view
  • 440 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Twin Bed

View all photos for Suite, 2 Bedrooms (Park Suite King)

Separate tub and shower, deep soaking tub, eco-friendly toiletries

Suite, 2 Bedrooms (Park Suite King)

  • Park view
  • 1313 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds

View all photos for Suite, 2 Bedrooms (Twin Towers Suite King)

Premium bedding, down comforters, minibar, in-room safe

Suite, 2 Bedrooms (Twin Towers Suite King)

  • City view
  • 1313 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds

View all photos for Exclusive Room, Multiple Beds, Connecting Rooms, Park View (King Twin Bed)

Premium bedding, down comforters, minibar, in-room safe

Exclusive Room, Multiple Beds, Connecting Rooms, Park View (King Twin Bed)

  • Park view
  • 1313 sq ft
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

View all photos for Room, Connecting Rooms, Park View (King Bed)

Separate tub and shower, deep soaking tub, eco-friendly toiletries

Room, Connecting Rooms, Park View (King Bed)

  • Park view
  • 1313 sq ft
  • Sleeps 5
  • 2 King Beds

View all photos for Room, Connecting Rooms (Twin Towers View, King Bed)

Room, Connecting Rooms (Twin Towers View, King Bed) | Exterior

Room, Connecting Rooms (Twin Towers View, King Bed)

  • City view
  • 1313 sq ft
  • Sleeps 5
  • 2 King Beds

View all photos for Executive Apartment, 2 Bedrooms (King Bed, Twin Beds)

Separate tub and shower, deep soaking tub, eco-friendly toiletries

Executive Apartment, 2 Bedrooms (King Bed, Twin Beds)

8.6 out of 10
Excellent
(4 reviews)
  • City view
  • 1399 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Executive Apartment, 2 Bedrooms (Premium, King Bed, Twin Beds)

Separate tub and shower, deep soaking tub, eco-friendly toiletries

Executive Apartment, 2 Bedrooms (Premium, King Bed, Twin Beds)

  • City view
  • 1399 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 2 Twin Beds and 1 King Bed

View all photos for Executive Apartment, 3 Bedrooms (King Bed, Twin Beds)

Separate tub and shower, deep soaking tub, eco-friendly toiletries

Executive Apartment, 3 Bedrooms (King Bed, Twin Beds)

  • City view
  • 1636 sq ft
  • Sleeps 7
  • 2 Twin Beds and 2 King Beds

You may also like

Ad
Outdoor pool, open 7:00 AM to 7:00 PM, free cabanas, pool umbrellas

W Kuala Lumpur

Kuala Lumpur City Centre
  • Pool
  • Spa
  • Free WiFi
  • Restaurant
4.6 out of 5, Wonderful, 396 reviews
$271 nightly
The price is $295
Apr 3 - Apr 4
Total with taxes and fees
W Kuala Lumpur

About the neighborhood

Kuala Lumpur

Heart of Kuala Lumpur.Within a 15-minute walk of this Kuala Lumpur City Centre hotel, you'll find Petronas Twin Towers and Pavilion Kuala Lumpur. Kuala Lumpur Tower and Petaling Street Market are also within 2 miles (3 km).

What's nearby

  • Suria KLCC Shopping Centre - 2 min walk - 0.1 miles
  • Petronas Twin Towers - 3 min walk - 0.2 miles
  • KLCC Park - 3 min walk - 0.2 miles
  • Aquaria KLCC - 5 min walk - 0.3 miles
  • Pavilion Kuala Lumpur - 10 min walk - 0.6 miles

Getting around

  • Kuala Lumpur Pasar Seni Station - 5 min drive
  • KLCC Station - 9 min walk
  • Kuala Lumpur International Airport (KUL) - 48 min drive

Restaurants

  • ‪Sushiro スシロー - ‬2 min walk
  • ‪Serai - ‬1 min walk
  • ‪Marini's on 57 - ‬1 min walk
  • ‪Genki Sushi - ‬5 min walk
  • ‪Wasabi Bistro at at Mandarin Oriental, Kuala Lumpur - ‬2 min walk

About this property

Mandarin Oriental, Kuala Lumpur

Family-friendly 5-star hotel near Pavilion Kuala Lumpur
Mandarin Oriental, Kuala Lumpur offers its guests a full-service spa, outdoor tennis courts, and an outdoor pool. There are 4 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. Public spaces have free WiFi.

Business amenities include a business center, meeting rooms, and limo/town car service. A children's pool, a hot tub, and a fitness center are also featured at the luxury Mandarin Oriental, Kuala Lumpur. An airport shuttle (available 24 hours) is available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 5-star Kuala Lumpur hotel.

  • 629 guestrooms or units
  • 30 levels
  • 4 dining venues
  • 3 bars or lounges
  • Meeting rooms
  • Deli
  • Kid's club (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Beauty salon
  • Elevator
  • Smoking in designated areas
  • Bar by the pool
Mandarin Oriental, Kuala Lumpur offers 629 air-conditioned accommodations with minibars and espresso makers. Accommodations offer separate sitting areas. Beds feature down comforters and premium bedding. A pillow menu is available. 49-inch flat-screen televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and bidets.

This Kuala Lumpur hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

The onsite spa has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Similar properties

Lobby
The Ritz-Carlton, Kuala Lumpur
Bukit Bintang
  • Pool
  • Spa
  • Free WiFi
  • Restaurant
4.4 out of 5, Excellent, 1,002 reviews
$151 nightly
The price is $164
Apr 26 - Apr 27
Total with taxes and fees
The Ritz-Carlton, Kuala Lumpur

Property amenities

Family friendly

  • Children's pool
  • Free children's club
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Limo/town car service
  • Free secured self parking on site
  • Secured valet parking on site (MYR 40 per day)
  • Limited onsite self and valet parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: MYR 98 for adults and MYR 58 for children
  • 3 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 2 outdoor tennis courts
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Hot tub
  • Outdoor pool
  • Pilates classes
  • Sauna
  • Steam room
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 49-inch flat-screen TV with premium cable/satellite channels

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Composting
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Please note that any special requests must be confirmed by contacting the hotel in advance.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Mandarin Oriental, Kuala Lumpur

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 5 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for MYR 113.4 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MYR 98 for adults and MYR 58 for children
  • Airport shuttle fee: MYR 453.60 per vehicle (one-way, maximum occupancy 3)
  • Secured valet parking fee: MYR 40 per day
  • Rollaway bed fee: MYR 113.4 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, debit cards, and cash. This property uses eco-friendly cleaning products. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

This property enforces a strict dress code in the club lounge. Shorts, tank tops, and slippers are not permitted.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 5 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Kuala Lumpur Mandarin Oriental
Mandarin Oriental Hotel Kuala Lumpur
Mandarin Oriental Kuala Lumpur
Mandarin Kuala Lumpur
Mandarin Oriental, Kuala Lumpur Hotel Kuala Lumpur
Mandarin Oriental Kuala Lumpur Hotel
Mandarin Oriental Kuala Lumpur
Mandarin Oriental, Kuala Lumpur Hotel
Mandarin Oriental, Kuala Lumpur Kuala Lumpur
Mandarin Oriental, Kuala Lumpur Hotel Kuala Lumpur

Frequently asked questions

How close is Mandarin Oriental, Kuala Lumpur to the airport?

Mandarin Oriental, Kuala Lumpur is 16.6 mi (36-min drive) away from the Subang (SZB-Sultan Abdul Aziz Shah) airport, the closest popular airport to the property.

How much does it cost to stay at Mandarin Oriental, Kuala Lumpur?

As of Apr 2, 2026, prices found for a 1-night stay for 2 adults at Mandarin Oriental, Kuala Lumpur on Apr 26, 2026 start from $214, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Mandarin Oriental, Kuala Lumpur have an airport shuttle?

Mandarin Oriental, Kuala Lumpur offers an airport shuttle 24 hours a day, at scheduled times, for a charge of MYR 453.60 per vehicle, one-way.

Does Mandarin Oriental, Kuala Lumpur offer free breakfast?

Free breakfast isn’t provided at Mandarin Oriental, Kuala Lumpur, but buffet breakfast is offered for a fee of MYR 98 for adults and MYR 58 for children. It's available every day from 6:30 AM to 10:30 AM.

Is there a casino at Mandarin Oriental, Kuala Lumpur?

No, there is no casino at this hotel.

What time is check-in at Mandarin Oriental, Kuala Lumpur?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Mandarin Oriental, Kuala Lumpur?

This hotel offers free self parking. Valet parking is available for MYR 40 per day.

Does Mandarin Oriental, Kuala Lumpur have a pool?

Mandarin Oriental, Kuala Lumpur features an outdoor pool and a children's pool.

Does Mandarin Oriental, Kuala Lumpur have a restaurant?

There are 4 onsite restaurants, offering options like international cuisine, a poolside location, and garden views.

Does Mandarin Oriental, Kuala Lumpur have a spa?

This hotel has a spa, which features reflexology, massages, and body treatments.

How close is Mandarin Oriental, Kuala Lumpur to downtown Kuala Lumpur?

Mandarin Oriental, Kuala Lumpur is 2 mi away from Kuala Lumpur.

Mandarin Oriental, Kuala Lumpur Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 837 out of 1030 reviews
Rating 8 - Good. 136 out of 1030 reviews
Rating 6 - Okay. 30 out of 1030 reviews
Rating 4 - Poor. 17 out of 1030 reviews
Rating 2 - Terrible. 10 out of 1030 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Jack

Stayed 7 nights in Dec 2025

10/10 Excellent

MICHAEL PETER

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room cleaning was excellent and staff were brilliant. Our room overlooked the park and dancing fountains which looked great, specially at night . We also could see the Petronas twin towers. Large shopping mall was next to the hotel. Would recommend for facilities, food, staff and position for exploring Kuala Lumpur.
Night view from pool
Stayed 8 nights in Dec 2025

10/10 Excellent

Duygu

Stayed 7 nights in Dec 2025

10/10 Excellent

Natalie

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
What a wonderful experience! The hotel, the location, the staff. All 5 stars! We were lucky enough to get a special deal with Expedia to stay in the Club Rooms for an amazing price, with breakfast, afternoon tea and pre-dinner drinks included. The staff were so attentive and kind. The location was great - closer to the MRT than expected and under cover all the way there. This is our second visit to KL and we would stay here again. Happily.
Stayed 5 nights in Dec 2025

8/10 Good

Kevin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast menu excellent. Rooms clean and well appointed. Evening cocktail offering in the Club Lounge not what it was, which was disappointing. No lunch provided in the club lounge anymore, which added to the disappointment. This stay nowhere near as good as previous visits.
Stayed 4 nights in Dec 2025

10/10 Excellent

Shin Fang

Stayed 1 night in Dec 2025

8/10 Good

Sarah

Traveled with family
Liked: Cleanliness
Good selection for breakfast. However laundry machine in the room took over 5 hours to wash and dry.
Stayed 3 nights in Dec 2025

10/10 Excellent

Mathilde

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Perfect!
Stayed 2 nights in Dec 2025

8/10 Good

Rodrigo

Stayed 3 nights in Dec 2025

10/10 Excellent

Peter

Great
Stayed 3 nights in Dec 2025

10/10 Excellent

Gail

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was the Taj Mahal of all hotels. Everything was 5 star+
Stayed 4 nights in Dec 2025

6/10 Okay

Yenisey

Stayed 3 nights in Dec 2025

8/10 Good

Cong Long

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was next to elevator. Very noisy at night. Pool was great.
Stayed 2 nights in Dec 2025

10/10 Excellent

Jemima

Stayed 1 night in Dec 2025

10/10 Excellent

Rabih

Stayed 5 nights in Dec 2025

10/10 Excellent

Tim

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I have traveled extensively throughout the world for work and leisure for over 20 years. Each year I stay at over 40-50 different hotels. This Mandarin Oriental hotel is the best hotel in the world that I have ever stayed at. The hotel is pristine, the rooms are impeccable and the hospitality of the staff is exemplary. The most exceptional staff members are Aaron and Kiran, two of the concierges, Waty who works at the breakfast, Hafiz at the front desk, a Ram, the most professional and congenial tour guide that I have ever had in the world. Also noteworthy staff members who exhibit courtesy, friendliness and great helpfulness at all times are, Beyzid and Labin in housekeeping, Audrey Tan in administration, Shiori who welcomed us with flowers and a smile, Subra and Hayee, and Ahmad concierges, Sharom, the Chief Concierge, Adzuan, the Assistant Chief Concierge, Natasha, Mohammad, and Sarah at the front desk, Hisham (a truly exceptional doorman), Ashlam and Kumar, also superb doormen, JJ and Furhan at breakfast, and Shabril the trainer in the gym.
Stayed 6 nights in Dec 2025

10/10 Excellent

Chantal

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Absolutely everything! First the greeting from doorman to check-in and the best concierge Subra. The room was absolutely gorgeous and the food delicious. If ever I come back I will stay in this magnificent hotel! Thank you for making our stay such a wonderful experience!
View from front window of our room
View from the KLCC park next to the hotel
Stayed 1 night in Dec 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing attentive staff . All very professional. Very help concierge. Excellent club lounge and super staff there. Great rooms . Only dislike no door in bathroom that closed off toilet. Often air con too high in hotels areas!
Stayed 4 nights in Dec 2025

10/10 Excellent

Susana

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Mandarin Oriental is rarely below superb. The rooms are exquisite. The service staff is phenomenal. Amenities are on spot. Just one dissapointment is that having given us an upgrade to a higher floor they didn't include the Club. It was a menial thing that the reception staff could have handled better. Or at least include the Petronas view. It was barely an upgrade. Completely different from The Prestige in Penang; they went all in but it is the Marriott experience.
Stayed 4 nights in Nov 2025

10/10 Excellent

Laily

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it
Stayed 2 nights in Nov 2025

4/10 Poor

Siu Fong

Stayed 4 nights in Nov 2025

10/10 Excellent

Ross

Stayed 4 nights in Nov 2025

10/10 Excellent

Neal, New York

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was wonderful. One of the nicest hotels in which we have ever stayed. We would return to Kuala Lumpur (a great city) just to stay in this hotel.
Stayed 4 nights in Nov 2025

10/10 Excellent

Joel

Stayed 2 nights in Nov 2025

8/10 Good

Michael

Business traveler
Liked: Cleanliness, staff & service, room comfort
This mandarin oriental is starting to look somewhat tired and I’d expect a refurb to be along soon - at least it should be. Service excellent but now showing it’s age.
Stayed 3 nights in Nov 2025