Comfort Inn & Suites Airport Dulles-Gateway

2.5-star property
45515 Dulles Plz, Sterling, VA 1-855-201-7819

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3.2 out of 5
See all 12 Travelocity Reviews

"Rooms are in dire need of upgrades. The stool in my room was filthy and the couch arms were very dirty. The carpet was obviously old, but they kept it ... " More

By a verified traveler on Fri 25 May 2018

Points Of Interest

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Hotel Description

Enjoy free breakfast at this Sterling hotel

In shopping district

You'll find Center for Innovative Technology Complex and Herndon Centennial Golf Course within 3 miles (5 km) of this hotel. Reston Town Center and National Air and Space Museum Steven F. Udvar-Hazy Center are also within 6 miles (10 km).

Free perks

This hotel doesn't skimp on freebies - guests receive free buffet breakfast, free self parking, and a free airport shuttle. Business travelers can take advantage of the free WiFi in public areas. You'll appreciate the free shopping center shuttle, lobby fireplace, and express check-in.

Free WiFi, MP3 docks

The 104 guestrooms have LCD TVs with cable channels and offer free WiFi and MP3 docks. Other amenities include coffee/tea makers, free local calls, and hair dryers.

Standard Room, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$72 per night

Standard Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 King Bed with Sofabed (1 Person Sofa Bed)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Comfort Inn & Suites Airport Dulles-Gateway ratings based on 12 Verified Reviews

Review Summary
3.2 out of 5 3.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Comfort Inn & Suites Airport Dulles-Gateway

Everyone (8)
3 out of 5
Check in was disorganized with clerk first telling me i didnt have reservation. Luckily i had printed out co firmations for all four nights and also printed out credit card receipts!! It could have been unpleasant but i had proof and temained cheerful and polite.

Posted by on May 23, 2019

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5 out of 5

Posted by on May 17, 2019

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5 out of 5
. Wish they had a poolor a spa Convenient location

Posted by on Apr 12, 2019

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Comment from Hotel Management

May 9, 2019 by Vanessa

Hello, Thank you for sharing your comments with us and for the 5 star rating you gave Comfort Inn & Suites Airport Dulles-Gateway. We hope to have the pleasure of being at your service again next time you are in our area. Best Regards,

5 out of 5

Posted by on Mar 12, 2019

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Comment from Hotel Management

Apr 9, 2019 by Vanessa

Hello, Thank you for the 5 star rating you have given Comfort Inn & Suites Airport Dulles-Gateway. It is our pleasure to know that we have provided you with a 5 star experience. Best Regards, Vanessa

4 out of 5

Posted by on Jan 28, 2019

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Comment from Hotel Management

Jan 29, 2019 by Vanessa

Hello, Thank you for the rating. It was our pleasure to be at your service and we hope to be at your service again next time you are in our area. Best Regards,

4 out of 5
Rooms are in dire need of upgrades. The stool in my room was filthy and the couch arms were very dirty. The carpet was obviously old, but they kept it vacuumed. Bed was comfy and lots of pillows!

Posted by , from st louis on May 25, 2018

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Comment from Hotel Management

Jun 1, 2018 by vanessa

Hello Jorj, Thank you for sharing your experience with us. My apologies for falling short on some of your expectations. Your feedback is very important to us and I want you to know that your concerns have been noted and will be addressed. Sincerely, Vanessa M. General Manager

1 out of 5
Not clean, and odors, fire alarms going off at night. Hair dryers don't work. Breakfast is pathetic.

Posted by on Mar 4, 2018

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Comment from Hotel Management

Mar 7, 2018 by vanessa

Hello, Thank you for sharing your experience with us. I want to apologize if we fell short on your expectations. Your concerns have been noted and will be addressed. Sincerely, Vanessa M. General Manager

4 out of 5

Pretty decent

Stayed here on our way to Virginia Beach. Staff was friendly, very inexpensive rooms. Don't expect the rooms to be very big though. Got a queen bed and it was just enough for my boyfriend and I. (The cute window seat was a plus) So if you're staying for more than one night and need more space, stay at the hotel next door. The room was pretty clean, the only small issue I had was the ripped comforter, which they probably would have replaced for me if I had asked but it wasn't too big of a deal. Road trip advice: prepare for every possible thing that could go wrong or upset you. Their pillows were like rock hard squares to me, but I had packed my own pillow just in case, so I didn't even have to worry about it. Overall, pretty decent. Would probably stay again if in the area.

Posted by on Jul 9, 2016

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Comment from Hotel Management

by Vanessa

Hello Dani, Thank you for sharing your comments with us. It was our pleasure to be at your service and we hope to be at your service again in the future. Best Regares, Vanessa McManus General Manager

2 out of 5

Hotel close to airport.

Pros: Close to airport
Cons: Locks could be more secured and smell better. It smelled like smoke to me.
Checked in after 7p.m and moved to four different rooms before finally settled in, which was after 10:30p.m.

Posted by on Sep 9, 2015

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Comment from Hotel Management

Dec 1, 2015 by vanessa

Hello, Thank you for sharing your experience with us. My apologies for any inconvenience you encountered during your stay. I want you to know that your concerns will be addressed. Sincerely, Vanessa McManus General Manager

3 out of 5

Convenient location, not a lot of extras

Pros: nothing outstanding
Cons: Nothing close
We chose this location because of the proximity to Dulles and the conveniene of getting to the airport for our very early morning flight. It was clean and comfortable for one night, but would not be recommended for longer stays. There are few restaurant choices at this exit, but going one or two exits away, there are plenty of choices.

Posted by , from Virginia, USA on Nov 15, 2011

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About the Comfort Inn & Suites Airport Dulles-Gateway

Location 45515 Dulles Plz, Sterling, VA 20166

Property Features

Free breakfast is served daily, and guests can also enjoy a free manager's reception. A computer station is on site and WiFi is free in public spaces. A roundtrip airport shuttle at scheduled times and a shopping center shuttle are free. The business-friendly Comfort Inn & Suites Airport Dulles-Gateway also features multilingual staff, coffee/tea in a common area, and complimentary newspapers in the lobby. Limited free parking is available on a first-come, first-served basis. This Sterling hotel is smoke free.

  • 1 building
  • 104 guestrooms or units
  • 3 levels
  • Breakfast available (free)
  • Manager's reception (free)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Computer for guest use
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: Washington, DC (IAD-Washington Dulles Intl.) (5.8 km / 3.6 mi)
  • Property shuttles: Free airport shuttle and shopping center shuttle
  • Parking: Free self parking; RV/bus/truck parking available for a surcharge

Room Amenities

Comfort Inn & Suites Airport Dulles-Gateway offers 104 air-conditioned accommodations with MP3 docking stations and coffee/tea makers. 42-inch LCD televisions come with premium cable channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. This Sterling hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • MP3 dock
  • LCD television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Bathtub or shower
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free hot/cold buffet breakfast daily from 5:30 AM to 9:00 AM. The hotel hosts a free manager's reception on select days.

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is 21

Special check-in instructions:

Airport shuttle service is available at scheduled times from 5 AM to midnight. Fees may apply. Contact the property in advance to make arrangements.

Airport transportation is offered at scheduled times from 5 AM to midnight. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Parking height restrictions apply

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: USD 100 per stay
  • Breakage deposit: USD 50.00 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: USD 99.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Comfort Airport Dulles-Gateway
  • Comfort Dulles-Gateway
  • Comfort Inn Airport Dulles-Gateway
  • Comfort Inn Dulles-Gateway
  • Comfort Inn Airport Dulles-Gateway Sterling
  • Comfort Airport Dulles-Gateway Sterling

You should know

  • Comfort Inn & Suites Airport Dulles-Gateway offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.