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Best Western Dulles Airport Inn

2.5-star property
45440 Holiday Drive, Sterling, VA 1-855-201-7819

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4.3 out of 5
Very good!
See all 77 Travelocity Reviews

"Good. Located ten minutes from/to the airport. Room was clean. WiFi was free. The breakfast was fair. I like most the location " More

By a verified traveler on Mon 16 Mar 2020

Points Of Interest

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Hotel Description

Hotel near Dulles Town Center in Sterling

Near the airport

Within 3 miles (5 km) of this Sterling hotel, you'll find Dulles Sportsplex and Center for Innovative Technology Complex. Also, Herndon Centennial Golf Course is within 3 miles (5 km) and Dulles Town Center is within 6 miles (10 km).

Free perks

This hotel doesn't skimp on freebies - guests receive free buffet breakfast, free self parking, and a free airport shuttle. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. There's a fitness center on site, and laundry facilities and free newspapers are also offered.

Free Internet, flat-screen TVs

The 123 guestrooms offer free WiFi and free wired Internet, flat-screen TVs with cable channels, and room service. Other amenities include coffee/tea makers, free newspapers, and free local calls.

Standard Room, 1 King Bed, Non Smoking, Microwave

Bed Count 1 King Bed Maximum Occupancy 2 Max
$69* Per night/room Jul 11 - Jul 12

Standard Room, 1 King Bed, Non Smoking, Microwave

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 Double Bed, Non Smoking, Microwave

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed with Sofa bed, Non Smoking, Microwave (with Sofabed)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Double Beds, Non Smoking, Microwave

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, 2 Double Beds, Non Smoking, Microwave

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Best Western Dulles Airport Inn ratings based on 77 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Best Western Dulles Airport Inn

Everyone (25) Couples (1) Business (1) Family (8)
5 out of 5
Good. Located ten minutes from/to the airport. Room was clean. WiFi was free. The breakfast was fair. I like most the location

Posted by on Mar 16, 2020

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Comment from Hotel Management

Mar 18, 2020 by Michelle P.

Thank you for staying with us. We appreciate your feedback. Safe travels ahead and see you again soon!

5 out of 5
Excellent for the price point. Evening desk staff very nice and welcoming. Morning desk person was grouchy. Grab and go breakfast was a great idea but not worth it. Warm yogurt and water, soft apple and a granola bar.

Posted by on Mar 9, 2020

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Comment from Hotel Management

Mar 10, 2020 by Michelle P.

Thank you for staying with us. We appreciate your feedback. Please accept my sincere apology that our morning crew fell short of your expectation. As a teachable moment I have shared your valued feedback to the appropriate team to ensure we deliver a superior customer service consistently. We wish you safe travels and hope to see you again soon!

4 out of 5
Close to airport and good value for the price charged.

Posted by on Feb 27, 2020

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Comment from Hotel Management

Feb 27, 2020 by Michelle P.

Thank you for staying with us. We appreciate your feedback!

4 out of 5

Posted by on Jan 27, 2020

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Comment from Hotel Management

Jan 28, 2020 by GSSS

Thank you for your review. We hope to host you again.

4 out of 5

Posted by on Jan 25, 2020

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Comment from Hotel Management

Jan 28, 2020 by GSSS

Thank you for the feedback, and hope you will stay with us again.

5 out of 5
Wouldn’t hesitate to stay again. All was excellent, and especially for the price - great value. Thanks!

Posted by on Dec 16, 2019

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Comment from Hotel Management

Dec 16, 2019 by Michelle P.

Thank you for an excellent review! We pride ourselves in delivering exceptional guest experience and we are glad that we exceeded your expectation. Thank you for staying with us and we hope to see you soon!

5 out of 5
nice stay. good location decent parking breakfast could be warmer

Posted by on Oct 30, 2019

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Comment from Hotel Management

Nov 1, 2019 by GSSM

Thank you for the review. We are happy that you had a nice stay. We appreciate great comments about our location and parking, however we are disappointed that our breakfast did not meet your expectation. Thank you for your feedback. We hope to see you again next time.

4 out of 5
I like the staff that greeted us, she was very accommodating, the ff morning we woke up late so we missed breakfast but the staff didn't clean up yet but they let us take some egg and biscuit that was leftover from that mornings breakfast. The rooms was not as clean as they portray in the picture, the carpet smells moldy and wet in some areas of the room. The air condition didn't cool until we drop the temp to the lowest.

Posted by on Oct 30, 2019

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Comment from Hotel Management

Oct 30, 2019 by GSS

Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

2 out of 5

Posted by on Oct 30, 2019

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Comment from Hotel Management

Oct 30, 2019 by GSSS

Thank you for the review. We hope you will stay with us again.

4 out of 5

Posted by on Oct 18, 2019

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Comment from Hotel Management

Oct 18, 2019 by Michelle

Thank you for staying with us!

About the Best Western Dulles Airport Inn

Location 45440 Holiday Drive, Sterling, VA 20166

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. Free breakfast is available daily. A roundtrip airport shuttle during limited hours and an area shuttle are free. A fitness center, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Best Western Dulles Airport Inn. Free self parking is available. This Sterling hotel is smoke free.

  • 123 guestrooms or units
  • 2 levels
  • Buffet breakfast (free)
  • Business center (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Gift shop
  • Newspapers in lobby (free)
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Free area shuttle
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Long-term parking (surcharge) , Free self parking , RV, bus, truck parking

Transport

  • Airport: Washington Dulles Intl. Airport (IAD) (7.3 km / 4.5 mi)
  • Property shuttles: Free airport shuttle and area shuttle
  • Parking: Free self parking; extended parking available for a surcharge

Room Amenities

Best Western Dulles Airport Inn offers 123 accommodations, which are accessible via exterior corridors and feature safes and complimentary newspapers. Flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Sterling hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Climate control (air conditioning)
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast daily from 6:00 AM to 10:00 AM.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Hiking/biking trails nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Airport shuttle service is available from 4 AM to 11 PM. Fees may apply. Contact the property in advance to get details.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Airport transportation is offered from 4 AM to 11 PM. Fees may apply. For details, please contact the property in advance.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 20 per accommodation, per night (maximum USD 100.00 per stay)
  • Maximum 2 per room (weight limit: 80 lbs)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer.

  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available for breakfast

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Extended parking fee: USD 6.00 per day
  • Pet fee: USD 20 per accommodation, per night (maximum USD 100.00 per stay)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Dulles Airport
  • Best Western Hotel Dulles Airport
  • Best Western Dulles Airport Hotel Sterling
  • Dulles Best Western
  • Best Western Dulles Airport Inn
  • Best Dulles Airport Sterling
  • Best Western Dulles Airport Inn Hotel
  • Best Western Dulles Airport Inn Sterling
  • Best Western Dulles Airport Inn Hotel Sterling

You should know

  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.