4/10 Poor
linda
Apr 24, 2025
Disliked: Staff & service, room comfort
will not be back
The only good feature about this hotel is the location. CVS , Target and restaurants all walking distance . Problems experienced ;
1. Beds HORRIBLE . Lumpy , Need new mattresses. Back ache every morning .
2. Free shuttle not available . States runs until 8pm no such thing . ends at 7pm For evening hours limited hours in morning and limited availability .
3. Had family pick me up at hotel and front desk told them nobody was staying in room.
Front desk staff clueless.
4 . Breakfast lousy . Only good item was waffle . Eggs terrible , no breakfast meat other then sausage which was also terrible .
They close doors 15mins early on breakfast . Advertise they have a Starbucks .No such thing . 2 coffee decanters with 2 bottles of flavor sitting next to decanters.
5. When I received my car heat seaters on both seats were cranked up to high . I believe staff or others ? were in my car keeping warm.
6. Lobby space terrible , uninviting and not comfortable,
7. New age music piped in enough to make one go mad .
8. Constant Motor Noise from outside building not sure if a type of generator ? very annoying runs 24/7 which can be heard in the room .
linda
Stayed 5 nights in Apr 2025