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Sunday London Staines-upon-Thames Heathrow T5

3.0 star property
3-star hotel near Thorpe Park

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Photo gallery for Sunday London Staines-upon-Thames Heathrow T5

Breakfast, lunch, dinner served; international cuisine
Lobby
Room, 2 Twin Beds, River View | In-room safe, desk, blackout drapes, iron/ironing board
Exterior
In-room safe, desk, blackout drapes, iron/ironing board

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Parking available
  • Business services

Explore the area

View in a map
Thames Street, Staines, England, TW18 4SJ
  • Place, Thames Path
    ‪1 min walk‬
  • Place, Thames River
    ‪1 min walk‬
  • Place, Staines Bridge
    ‪5 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪14 min drive‬

Room options

View all photos for Deluxe Double Room

Deluxe Double Room | In-room safe, desk, blackout drapes, iron/ironing board

Deluxe Double Room

  • 168 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Double Room, River View

In-room safe, desk, blackout drapes, iron/ironing board

Classic Double Room, River View

7.8 out of 10
Good
(9 reviews)
  • 168 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Double Room, 1 Double Bed

Classic Double Room, 1 Double Bed | In-room safe, desk, blackout drapes, iron/ironing board

Classic Double Room, 1 Double Bed

7.4 out of 10
Good
(11 reviews)
  • 168 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 2 Twin Beds, River View

Room, 2 Twin Beds, River View | In-room safe, desk, blackout drapes, iron/ironing board

Room, 2 Twin Beds, River View

  • 168 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room, Multiple Beds

In-room safe, desk, blackout drapes, iron/ironing board

Family Room, Multiple Beds

7.0 out of 10
Good
(9 reviews)
  • 168 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

About the neighborhood

Staines

Staines Town Centre stay.At this Staines Town Centre hotel, you'll be within a 5-minute walk of Thames River and Thames Path. Magna Carta Monument and Royal Holloway, University of London are also within 3 miles (5 km).

What's nearby

  • Thames Path - 1 min walk - 0.0 miles
  • Thames River - 1 min walk - 0.1 miles
  • Staines Bridge - 5 min walk - 0.3 miles
  • Windsor Castle - 14 min drive - 7.2 miles
  • LEGOLAND® Windsor - 18 min drive - 8.5 miles

Getting around

  • Staines Station - 9 min walk
  • Station A Station - 9 min drive
  • Heathrow Airport (LHR) - 25 min drive

Restaurants

  • ‪Pret a Manger - ‬5 min walk
  • ‪McDonald's - ‬5 min walk
  • ‪Nando's - ‬5 min walk
  • ‪Caffè Nero - ‬4 min walk
  • ‪Costa Coffee - ‬4 min walk

About this property

Sunday London Staines-upon-Thames Heathrow T5

3-star hotel near Thorpe Park
There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. A business center and a meeting room are available.

WiFi is free in public spaces. The business-friendly Sunday London Staines-upon-Thames Heathrow T5 also features a terrace, a garden, and laundry facilities. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Staines hotel is smoke free.

  • 88 guestrooms or units
  • 3 levels
  • 2 bars or lounges
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • Garden
  • No smoking on site
  • 1 conference room
  • Dining venue
Sunday London Staines-upon-Thames Heathrow T5 offers 88 accommodations with safes and complimentary bottled water. 32-inch LCD televisions come with premium satellite channels. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

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Breakfast, lunch, dinner served; international cuisine
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  • Restaurant
  • Air conditioning
  • Breakfast available
3.8 out of 5, Good, 1,427 reviews
$53 nightly
The price is $63
Jan 17 - Jan 18
Total with taxes and fees
Best Western London Heathrow Ariel Hotel

Property amenities

Family friendly

  • In-room crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 10 per day)
  • Limited onsite self parking

Food and drink

  • Daily continental breakfast available 7:00 AM to 9:00 AM for a fee: GBP 15.95 per person
  • 2 bars/lounges
  • A restaurant

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

Room amenities

Entertainment

  • 32-inch LCD TV with premium satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Portable fan
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 50

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 25 per pet, per day
  • Maximum 1 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for GBP 10.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately GBP 15.95 per person
  • Self parking fee: GBP 10.00 per day
  • Pet fee: GBP 25 per pet, per day
  • Service animals are exempt from fees
  • Late check-out fee: GBP 50 (subject to availability)
  • Rollaway bed fee: GBP 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

  • Up to 2 children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Staines-upon-Thames
Mercure Hotel Staines-upon-Thames
Mercure London Staines-upon-Thames
Mercure London Staines-upon-Thames Hotel
Mercure Staines-upon-Thames
Mercure Staines-upon-Thames Hotel
Staines-upon-Thames Hotel
Accor Thames Hotel Staines
Mercure Thames Lodge Staines Hotel Staines
Mercure Thames Hotel Staines
Staines Hotel
Staines former Mercure hotel
Mercure London Staines upon Thames Hotel
Sunday London Staines-upon-Thames Heathrow T5 Hotel
Sunday London Staines-upon-Thames Heathrow T5 Staines
Sunday London Staines-upon-Thames Heathrow T5 Hotel Staines

Frequently asked questions

How close is Sunday London Staines-upon-Thames Heathrow T5 to the airport?

Sunday London Staines-upon-Thames Heathrow T5 is 6.9 mi (25-min drive) away from the Heathrow Airport (LHR) airport, the closest popular airport to the property.

How much does it cost to stay at Sunday London Staines-upon-Thames Heathrow T5?

As of Jan 16, 2026, prices found for a 1-night stay for 2 adults at Sunday London Staines-upon-Thames Heathrow T5 on Jan 28, 2026 start from $69.58, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Sunday London Staines-upon-Thames Heathrow T5 have an airport shuttle?

Airport shuttle services are not available at Sunday London Staines-upon-Thames Heathrow T5.

Does Sunday London Staines-upon-Thames Heathrow T5 offer free breakfast?

Free breakfast isn’t provided at Sunday London Staines-upon-Thames Heathrow T5, but continental breakfast is offered for a fee of GBP 15.95 per person. It's available every day from 7 AM to 9 AM.

Is there a casino at Sunday London Staines-upon-Thames Heathrow T5?

No, there is no casino at this hotel.

What time is check-in at Sunday London Staines-upon-Thames Heathrow T5?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Sunday London Staines-upon-Thames Heathrow T5?

Free parking is not available at this hotel. Self parking is available for GBP 10.00 per day.

Does Sunday London Staines-upon-Thames Heathrow T5 have a pool?

Sunday London Staines-upon-Thames Heathrow T5 does not have a pool.

Does Sunday London Staines-upon-Thames Heathrow T5 have a restaurant?

Sunday London Staines-upon-Thames Heathrow T5 is home to Riverside Restaurant, which features international cuisine.

Does Sunday London Staines-upon-Thames Heathrow T5 have a spa?

There are no spa services available at this hotel.

How close is Sunday London Staines-upon-Thames Heathrow T5 to downtown Staines?

Sunday London Staines-upon-Thames Heathrow T5 is 0.7 mi away from Staines.

Sunday London Staines-upon-Thames Heathrow T5 Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 150 out of 348 reviews
Rating 8 - Good. 98 out of 348 reviews
Rating 6 - Okay. 49 out of 348 reviews
Rating 4 - Poor. 29 out of 348 reviews
Rating 2 - Terrible. 22 out of 348 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

6/10 Okay

Michelle, Maumee

The room needs updates
Stayed 1 night in Sep 2025

6/10 Okay

Mark

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel name and it's entrance isn't well identifiable. The local trains cross regularly over the Thames River just outside the hotel making it quite noisy at night if you're trying to sleep. There were also a lot of stairs to climb and a maze of turns (it appears this is due to combining two buildings via a connecting hallway) that required climbing stairs up to get to the second floor, then climbing back down another half-dozen steps to access your room second floor room. For mid October, the room was cold and never warmed up. It was also necessary to ask for a "second" bath towel at the front desk for a room booked for two individuals.
Stayed 1 night in Oct 2025

10/10 Excellent

Maya

Liked: Amenities
It was very cozy, amazing location very helpful and friendly staff and I had a very nice stay
Stayed 1 night in Oct 2025

8/10 Good

Wayne

Business traveler
Liked: Staff & service, room comfort

Nice staff

Staff were really nice and the communal spaces were clean. The place needs an update, but the price reflects what you get.
Stayed 1 night in Oct 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

8/10 Good

michael

Stayed 2 nights in Oct 2025

10/10 Excellent

John

Stayed 1 night in Oct 2025

8/10 Good

Jordan

Stayed 1 night in Oct 2025

10/10 Excellent

Vasco

Stayed 1 night in Oct 2025

8/10 Good

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

4/10 Poor

K

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2025

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 1 night in Oct 2025

6/10 Okay

Aimee

Disliked: Staff & service

Not the best

My husband and I were staying for one night, we checked in at around 4pm, no one was the desk when we arrived and the receptionist didn't really greet us. Just took our name and then gave us our room number and the code to get into the room. She didn't mention checkout times or anything. The room was clean, but sparse, we had a little balcony which was a nice surprise. We had asked for a double bed and it was two twins pushed together, it was more room so that was nice. The downside for this came at nearly 1am when the fire alarm went off. We went outside with the rest of the guests but there was no one from the hotel staff to tell us where to go or what was going on. It was only about 5-10 minutes we were outside, and it turned out to be a false alarm, but no one from the staff told us, it was other guests. In the morning, there was no mention of this at reception when we checked out, no apology or explanation. To add to that, myself and my husband had terrible night sleep, there was no air conditioning in the room and it got really hot. When we opened the balcony to get some air, the sound from the VERY nearby trains woke us up consistently so we ended up having to close those and just sweat it out a bit. I wouldn't recommend staying here if you are looking for a relaxing or quiet hotel, I wouldn't be staying here again.
Stayed 1 night in Oct 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed two nights and loved the place. We are close to everything and really enjoyed the history of the Hotel.
Stayed 1 night in Oct 2025

8/10 Good

Mahbub

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 1 night in Oct 2025

8/10 Good

Stephanie

Liked: Staff & service
Stayed 1 night in Oct 2025

6/10 Okay

Francois

Disliked: Staff & service, property conditions & facilities, room comfort
When I read the reviews I was impressed. But I was wrong. The bldg should have been maintained properly. It was cumbersome to get around. Small curbed stairs and small walk way. I would have rather paid more and be comfortable at another hotel. Ac was not working. Accommodation was very bad. I am usually very easy going guy. But
Stayed 1 night in Oct 2025

10/10 Excellent

Frank

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were all great with us our room was top class you could sit in the beer garden by the Thames and the shops were just a short walk away
Stayed 1 night in Oct 2025

10/10 Excellent

sherelle

Stayed 1 night in Sep 2025

10/10 Excellent

guido

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time in months that I find so great staff in a hotel. Not even 5 star hotels around London had better staff. Receptionist Ana was the best receptionist I’ve even seen in my life. I will definitely comeback in the futures
Stayed 1 night in Oct 2025

8/10 Good

Leesa

Liked: Cleanliness, staff & service, amenities
All-in-all, a pleasant stay. The staff were all polite & friendly. The hotel felt safe & was in a lovely riverside location. The room was a bit old & worn (drawer fronts coming off when opened) but the place was clean & tidy, with a nice powerful shower!
Stayed 1 night in Oct 2025

8/10 Good

Paul

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Kristin

Stayed 1 night in Oct 2025

8/10 Good

Mahbub

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 1 night in Oct 2025

10/10 Excellent

Stacy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Sunday roast was amazing. The river-view room is worth it. The parking was convenient, and we walked down the river path which was lovely. Easy to get to for those traveling from Heathrow airport. I would absolutely stay here again and recommend it to others.
Stayed 1 night in Sep 2025