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4.1 out of 5

"I don’t want to write a review. But since you asked the rooms are old. " More

By a verified traveler on Sun 28 Mar 2021

Hotel Description

3-star beachfront resort near Buck Island Turtle Cove

On the beach

At this St. Thomas resort, you'll be within 3 miles (5 km) of Buck Island Turtle Cove and 6 miles (10 km) of Fort Christian. Blackbeard's Castle and Sapphire Beach are also within 6 miles (10 km).

Poolside dining

This resort features an outdoor pool, a fitness center, and a restaurant. Traveling on business? Take advantage of the free WiFi in public areas and onsite conference center. Relax with a drink at the swim-up bar and enjoy perks like free self parking.

Free WiFi, flat-screen TVs

The 74 individually decorated guestrooms offer free WiFi and furnished balconies or patios. Other amenities include premium bedding, coffee/tea makers, and flat-screen TVs with satellite channels.

Room, 1 King Bed, Ocean View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, Balcony, Ocean View (Upper Level - All Inclusive)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, Balcony, Ocean View (Upper Level - No Meals)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room (Value - All Inclusive)

Bed Count 2 Full Beds Maximum Occupancy 2 Max

Room (Value - No Meals)

Bed Count 2 Full Beds Maximum Occupancy 2 Max

Room, Patio, Beachfront (All Inclusive)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Bolongo Bay Beach Resort ratings based on 101 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Bolongo Bay Beach Resort

Everyone (16) Couples (3) Family (7)
5 out of 5
I don’t want to write a review. But since you asked the rooms are old.

Posted by on Mar 28, 2021

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5 out of 5
Beautiful view and service! We needed transportation a lot and they were so very helpful 😃

Posted by on Mar 9, 2021

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5 out of 5
Great staff, excellent food at Iggies, easy pool and beach vibe made for an enjoyable vacation.

Posted by on Feb 25, 2021

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5 out of 5
Nicest staff in the world. Wonderful, personal service. The views are spectacular! Get an oceanview room. So worth it! Daniella and Kevin were very kind to us. Richard, the owner, and his lovely family are always on hand to chat, socialize, and give recommendations. This is a true, authentic, family run Caribbean experience. This is not a chain resort. But we would choose it again for the service and the scenery. Onsite beach. Pool and bar. Good restaurant. What more do you need?

Posted by on Dec 27, 2019

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5 out of 5

Posted by on Sep 22, 2019

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3 out of 5
We very much liked the food excellent chef.. It was very unique to have the large iguanas in the same area as the guest...did not like the fact that things were not clearly explained upon arrival.. IE all inclusive.. To mean All inclusive not some here and none there..

Posted by on Sep 6, 2019

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5 out of 5

Posted by on Aug 10, 2019

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5 out of 5
The property was beautiful though they should rake the beach area! Food and staff were excellent! My only dislike about the hotel was the shower in the room! No water pressure!! Otherwise I highly recommend this hotel!

Posted by on Jul 13, 2019

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Comment from Hotel Management

Jul 26, 2019 by Katarina

Thank you for staying with us. We appreciate that. We do try to keep up with sea weed when we get it, so my apologies if we lagged a bit while you were here. Good thing is that it comes and goes with the currents so it is not always an issue. Sorry you experienced low water pressure. Hope you let someone know so we could take a look at it.

5 out of 5
burn site for vacation delicious food very nice staff enjoy bolongo bay and ride on the beautiful boat Every body is nice😘

Posted by on Jul 7, 2019

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4 out of 5
I loved the staff and the live entertainment. The bathrooms need some help.

Posted by on May 28, 2019

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About the Bolongo Bay Beach Resort

Location 7150 Bolongo, St. Thomas, St. Thomas 802

All-inclusive Details

All-inclusive room rates at Bolongo Bay Beach Resort are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Activities and facilities/equipment
All non-motorized water sports are included.

Water activities

  • Kayaking
  • Sailing
  • Snorkeling
  • Windsurfing

Not included

  • Motorized water sports
  • Scuba-diving certification
  • Scuba-diving excursions
  • Snorkeling excursions

  • Kayaking included
  • Sailing included
  • Windsurfing included
  • Taxes included
  • Gratuities included
  • Additional gratuities accepted
  • Airport transfers not included
  • Laundry/dry cleaning services not included
  • Scuba diving excursions not included
  • Snorkeling excursions not included
  • Scuba diving certification not included
  • Motorized water sports not included
  • All non-motorized water sports included
  • Snorkeling included

Property Features

Some rates at Bolongo Bay Beach Resort are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Bolongo Bay Beach Resort offers its guests an outdoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a swim-up bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. Tour/ticket assistance, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Bolongo Bay Beach Resort. Free self parking is available. Smoking is allowed in designated areas at this 3-star St. Thomas resort.

  • 74 guestrooms or units
  • 3 levels
  • 5 buildings
  • Dining venue
  • Bar by the pool
  • Swim-up bar
  • Bar or lounge
  • Towels for the beach
  • Umbrellas for the pool
  • Conference center
  • Breakfast available (surcharge)
  • Front desk (limited hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Computer for guest use
  • Newspapers for purchase
  • ATM
  • Bellhop
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Microwave (on request)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Cyril E. King Airport (STT) (11.8 km / 7.4 mi)
  • Parking: Free self parking

Room Amenities

Bolongo Bay Beach Resort offers 74 accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Rooms open to furnished balconies or patios. Each accommodation is individually decorated. Beds feature premium bedding. Flat-screen televisions come with premium satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and ceiling fans.

  • Private balcony or patio (furnished)
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Microwave available
  • Coffee maker
  • Luxury bedding
  • Shower
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Exterior corridor access
  • Climate control (air conditioning)
  • Ceiling fan
  • Ensuite bathroom
  • Unique decor

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:30 AM to 10:30 AM.

The Oasis Restaurant - This poolside restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Nearby Activities

Recreational amenities at the resort include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snorkeling on site
  • Horse riding nearby
  • Ecotours on site
  • Sailing on site
  • Scuba diving on site
  • Kayaking on site
  • Windsurfing on site
  • Ziplining nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 6:30 AM - midnight. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 6:30 AM - midnight.
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are available for USD 10.0 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer. Contactless check-out is available. Individually-wrapped food options are available for breakfast, lunch, and dinner. Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is not available to guests
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 4 and USD 15 for adults, USD 4 and USD 15 for children (approximately)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • In-room microwave fee: USD 10 per day
  • Crib (infant bed) fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Bolongo
  • Bolongo Bay
  • Bolongo Bay Beach
  • Bolongo Bay Beach Resort
  • Bolongo Bay Beach Resort St. Thomas
  • Bolongo Bay Beach St. Thomas
  • Bolongo Bay Resort
  • Bolongo Beach
  • Bolongo Beach Bay Resort
  • Bolongo Resort
  • Bolongo Bay Beach Hotel South Coast
  • Bolongo Bay Beach Resort St. Thomas, U.S. Virgin Islands
  • Bolongo Bay St Thomas
  • Hotel Bolongo Bay Beach
  • Bolongo Bay Resort St Thomas
  • Bolongo Bay Beach Resort Resort
  • Bolongo Bay Beach Resort St. Thomas
  • Bolongo Bay Beach Resort Resort St. Thomas
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.