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Lumiere Place Casino Hotel

4-star property
999 N. 2nd St., St. Louis, MO 1-855-201-7819

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2.9 out of 5
See all 12 Travelocity Reviews

"The property was a bit run down and smelled of stale cigarettes in the common areas and in the hallways of the guest rooms. There was a red handprint ... " More

By a verified traveler on Tue 25 Feb 2020

Points Of Interest

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Hotel Description

4-star hotel near Dome at America’s Center

Downtown St. Louis stay

A stay at this Downtown St. Louis hotel places you steps from Lumiere Place Casino and a 5-minute walk from World Aquarium. Dome at America’s Center and America's Center Convention Complex are also within half a mile (1 km).

Casino, coffee shop

This hotel features a casino and 4 restaurants. Traveling on business? Take advantage of the business center and free WiFi in public areas. A bar/lounge, a 24-hour front desk, and a coffee shop are also provided.

Free WiFi, comfy beds

Featuring conveniences like living rooms and coffee/tea makers, the 294 guestrooms also offer free WiFi and flat-screen TVs with cable channels. Pillowtop beds, free local calls, and hair dryers are also available. Housekeeping is available once per stay.

Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max
$159* Per night/room May 13 - May 14

Superior Suite, 1 King Bed (Corner)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Premium Suite, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Premium Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Lumiere Place Casino Hotel ratings based on 12 Verified Reviews

Review Summary
2.9 out of 5 3.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Lumiere Place Casino Hotel

Everyone (9) Couples (2) Family (1)
3 out of 5
The property was a bit run down and smelled of stale cigarettes in the common areas and in the hallways of the guest rooms. There was a red handprint on the side of our mattress (blood?) and our bathroom looked unclean (walls and light switch had visible staining).

Posted by , from Chicago on Feb 25, 2020

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Comment from Hotel Management

Feb 25, 2020 by Jas

We’re sorry to hear your stay did not meet your expectations. We will address these concerns with the proper departments. Thank you for letting us know, we appreciate the feedback.

5 out of 5

Posted by on Jan 13, 2020

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Comment from Hotel Management

Jan 14, 2020 by Jas

We’re sorry to hear you didn’t enjoy your stay, thank you for letting us know.

4 out of 5
Lots of room. Beautiful hotel. If younlike to gakble or find fun, this is the place Ft. Or you. Incredible

Posted by on Oct 6, 2019

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Comment from Hotel Management

Oct 18, 2019 by Catherine

Thank you for the review! We're glad to hear you enjoyed your time with us.

4 out of 5

Posted by on Sep 15, 2019

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Comment from Hotel Management

Sep 17, 2019 by Lumière

Thank you for sharing your feedback, Anonymous. We hope that you can give Lumière Place Casino & Hotel another try again in the future. Thanks, Lumière Place Casino & Hotel

2 out of 5

Posted by on Aug 10, 2019

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Comment from Hotel Management

Aug 18, 2019 by Catherine

Thank you for your feedback. We're sorry to hear your stay was not up to your standards.

3 out of 5
The inner lobby was very nice, waterfall is a cool touch! Asked for a view facing the river he said he put us in one but it was NOT! Could only see a glimpse of it off to the side! The room itself was very nice and spacious..The outside hallways could use a lot of cleaning up though!

Posted by on Jun 26, 2019

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Comment from Hotel Management

Jun 30, 2019 by Catherine

We appreciate your feedback! Thank you for staying with us. We will be addressing your concerns with our housekeeping department.

1 out of 5
You can spend your money at much nicer places. The “manager “ Destiny needs to go to hospitality school. Worst first impression ever. After going back and forth over check in I let her know how unhappy I was and stated this is the first and last time at this hotel and she replied “ that’s fine with me”. Of course it’s is it won’t affect her paycheck. However I work hard for my money and I won’t be spending it at this hotel. The hot tub is OUTSIDE pool is inside. The pool is 21 and over after 8pm witch was not stated when I booked. My kids were not happy. Went in the sauna STAY OUT it was filthy the sponge mats on the floor of the sauna are missing,torn stained with who knows what.. wake up this morning to go swimming before we leave and the pool in CLOSED FOR MAINTENANCE. Spend your money elsewhere. Believe me Destiny made it clear customer service is not a priority.

Posted by , from St.Louis on May 5, 2019

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Comment from Hotel Management

May 16, 2019 by Lumière Place Casino & Hotels

Thank you for taking the time to rate and review our property. We appreciate your feedback and suggestions. They will be given to management so we can take steps to improve. We’re sorry you were unhappy and for any confusion over the pool area. We do have listed on our website that the pool is adults only after 8PM.

1 out of 5
I booked the hotel because of the amenities and I didn’t stayed on your site that the pool and the Jacuzzi was closed I had to Google it to find out and call up there but booking through Travelocity it didn’t give me a heads up I paid over $100 for nothing I would never return

Posted by on Oct 9, 2018

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Comment from Hotel Management

Dec 6, 2018 by Lumière Place Casino & Hotels

Thank you for taking the time to rate and review our property. We appreciate your feedback and suggestions. They will be given to management so we can take steps to improve. We’re sorry you were unhappy - Thanks for letting us know.

1 out of 5
Staff didn’t know what time check out was, entire hotel smelled of cigarette smoke, had to request clean towels delivered to room twice at 5 pm after being out of room all day but still no housekeeping services. No complimentary coffee or water.

Posted by , from New york on Aug 6, 2018

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Comment from Hotel Management

Aug 20, 2018 by Lumiere Place Casino & Hotels

Thank you for taking the time to rate and review our property. We appreciate your feedback and suggestions. They will be given to management so we can take steps to improve. We’re sorry you were unhappy - Thanks for letting us know.

5 out of 5
Awesome hotel. First time staying there .was veryimpressed

Posted by on Jun 18, 2018

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Comment from Hotel Management

Jul 10, 2018 by HoteLumiere

Thank you for taking the time to rate and review our property! We are thrilled you had such an enjoyable time. Hope you visit us again soon!

About the Lumiere Place Casino Hotel

Location 999 N. 2nd St., St. Louis, MO 63102

Renovations + Closures

The following facilities or services will be unavailable from March 1 2021 to June 1 2021 (dates subject to change):

  • Dining venue(s)
  • Fitness facilities

Property Features

There are 4 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a bar/lounge. There's an onsite business center. A computer station is on site and WiFi is free in public spaces. A casino, gift shops/newsstands, and dry cleaning/laundry services are also featured at the business-friendly Lumiere Place Casino Hotel. Parking is available for a fee. Smoking is allowed in designated areas at this 4-star St. Louis hotel.

  • 294 guestrooms or units
  • 8 levels
  • 4 dining venues
  • 3 bars or lounges
  • Casino
  • Bar or lounge
  • Coffee shop
  • Business facilities
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Wedding services available
  • Gift shop
  • ATM
  • Onsite shopping
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Number of living rooms
  • Free WiFi

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Lambert-St. Louis International Airport (STL) (22.5 km / 14 mi)
  • Train station: St. Louis Gateway Station (3 km / 1.9 mi)
  • Metro station: Arch Lacledes Station (0.5 km / 0.3 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Lumiere Place Casino Hotel offers 294 accommodations with safes and coffee/tea makers. Accommodations offer separate living rooms. Beds feature pillowtop mattresses. 42-inch flat-screen televisions come with cable channels and pay movies. Bathrooms include showers and hair dryers. This St. Louis hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered once per stay and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.

  • Separate bedroom
  • Living room
  • Pillowtop beds
  • Flat-screen television
  • Cable channels
  • Movies for purchase
  • Coffee maker
  • Hypo-allergenic bedding
  • Shower
  • Rollaway beds (surcharge)
  • Housekeeping (once per stay)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

Lumiere Place Casino Hotel has 4 restaurants on site.

Nearby Activities

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19 and in compliance with government guidance to ensure proper safety of staff and guests, a fabric face cover must always be worn by all employees and guests while inside the hotel.

This property does not accept prepaid credit, debit, or gift cards at check-in for all bookings where payment for the stay will be made on site instead of at the time of booking, and for all purchases made on site, including incidentals.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.0 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a smoke detector

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-out is available. Individually-wrapped food options are available for breakfast, lunch, and dinner.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Car required
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Cash or credit card deposit required
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 50.00 per night
  • Resort fee: USD 23.37 per accommodation, per night

The resort fee includes:

  • Pool access
  • Fitness center access
  • Business center/computer access
  • In-room safe
  • In-room coffee
  • Parking

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 10 per night (in/out privileges)
  • Early check-in fee: USD 50.00 (subject to availability)
  • Late check-out fee: USD 50 (subject to availability)
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • HoteLumiere Suites
  • HoteLumiere Suites Casino
  • HoteLumiere Suites Casino Hotel
  • HoteLumiere Suites Casino Hotel St. Louis
  • HoteLumiere Suites Casino St. Louis
  • HoteLumiere Arch Hotel St. Louis
  • HoteLumiere Arch Hotel
  • HoteLumiere Arch St. Louis
  • HoteLumiere at the Arch Hotel
  • HoteLumiere at the Arch St. Louis
  • HoteLumiere at the Arch Hotel St. Louis
  • HoteLumiere Suites Casino
  • HoteLumiere at the Arch
  • Lumiere Casino Hotel St Louis
  • Lumiere Place Casino Hotel Hotel
  • Lumiere Place Casino Hotel St. Louis
  • Lumiere Place Casino Hotel Hotel St. Louis
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.