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"We booked for the park and fly feature. What we didn’t know was that you have to pay a $10 daily parking fee. Other park and fly hotels I’ve used it’s ... " More

By a verified traveler on Tue 17 Dec 2019

Hotel Description

Family-friendly 3-star hotel with outdoor pool

Near the airport

Your stay at this Airport Township hotel places you within 6 miles (10 km) of Westport Plaza and St. Louis Car Museum. St. Louis Mercantile Library and Blanche M. Touhill Performing Arts Center are also within 6 miles (10 km).

Family-friendly fun

This hotel features an outdoor pool, a 24-hour fitness center, and a restaurant. Bring the family and enjoy the arcade/game room and kid-friendly dining. Unwind with a drink at the bar/lounge and enjoy perks like free self parking and a free airport shuttle.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and coffee/tea makers, the 158 guestrooms also offer free WiFi and flat-screen TVs with satellite channels. Room service, pillow menus, and free newspapers are also available.

Room, Accessible, Bathtub (MOBILITY)

Bed Count 1 Full Bed Maximum Occupancy 3 Max
$86* Per night/room Mar 8 - Mar 9

Standard Room

Bed Count 2 Full Beds Maximum Occupancy 2 Max

Room, 1 King Bed, Accessible, Non Smoking (Mobility, Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 1 Double Bed, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Holiday Inn St. Louis-Airport ratings based on 16 Verified Reviews

Review Summary
3.3 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Holiday Inn St. Louis-Airport

Everyone (7) Couples (2) Family (8)
4 out of 5
We booked for the park and fly feature. What we didn’t know was that you have to pay a $10 daily parking fee. Other park and fly hotels I’ve used it’s free which is part of the appeal.

Posted by on Dec 17, 2019

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Comment from Hotel Management

Dec 17, 2019 by Nick Elven, GM

I'm sorry if there we made a mistake. As you are anonymous, I can not look into this. If you believe wee have made an error, please contact the hotel so we can research further. "Park and Fly" is a specific rate, different than the standard overnight night, due to the added value. You may or may not have booked that package. In addition, this only covers a certain number of nights(depending on how and where you book). In the event that you would be leaving your car longer than the allotted time, an additional fee may have been necessary.

1 out of 5
The property was disappointing for the money. The sink filled up when running the water. There was an odor to the room when we walked in. On top of that someone took my sisters sterling silver bracelet from our room. It has sentimental value. It's very upsetting.

Posted by on Jul 17, 2019

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Comment from Hotel Management

Jul 18, 2019 by Nick Elven, GM

As you know from working with the team, we take security very seriously, and we are sorry we were not able to locate your sister's bracelet. I will address the concerns regarding the sink and odor with the team. Thank you for bringing it to my attention

4 out of 5
The property is under major renovations and the restaurant in the bar is awkwardly located in the basement.

Posted by on Jul 17, 2019

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Comment from Hotel Management

Jul 18, 2019 by Nick Elven, GM

I'm glad to see that the awkwardness of the basement location for the restaurant and the major renovation did not keep you from enjoying your overall stay. Thank you for rating our hotel so kindly and we hope to see you again soon!

2 out of 5
Beware if you book this property through online sites like Travelocity. The hotel charged me for my booking even though I had prepaid through Travelocity and the staff at both check-in and check-out had referred to the fact that I had prepaid. The manager I spoke to about the problem stated that it was a Travelocity problem, that they had never received any money for the booking. When I contacted Travelocity it only took him 5 minutes to get it straight with them. Always review your credit card statements, this is how some employees scam, although I am not accusing anyone. In addition, the hotel service is very slow. The restaurant in the basement has good food, but the service is slower than molasses and the prices are inflated. There is also renovations going on and we were not warned about the noise or given the chance to have another room. I definitely will not patronize this establishment again.

Posted by on Jun 25, 2019

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Comment from Hotel Management

Jul 15, 2019 by Nick Elven, GM

Thank you for leaving your review. I apologize there was a mixup at checkin resulting the hotel charging your card. But I am glad to see that you, Travelocity, and the team were able to get it straightened out before very long.

5 out of 5
Great location to the airport, easy to find. The checkin was easy and fast. The Representative was courteous and very pleasant. I would recommend this location to anyone who is looking for a clean, safe location near the airport.

Posted by on Jun 24, 2019

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Comment from Hotel Management

Jul 15, 2019 by Nick Elven, GM

Thank you for the kind words! I'm happy to hear them!

5 out of 5

Posted by on Jun 7, 2019

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Comment from Hotel Management

Jul 15, 2019 by Nick Elven, GM

Thank you for the high marks!

3 out of 5
The breakfast was delicious and the staff excellent. When I checked in I wanted to print boarding passes and the printer would not work. I asked two staff members and neither one would help. The next moring I tried again and a gentleman did try to help but was unable to fix the issue.

Posted by on Apr 23, 2019

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4 out of 5
Needs better toilet paper and a phone handset that works. Nice that it is cordless....not so nice when it won't answer/turn on...

Posted by on Apr 4, 2019

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5 out of 5
Conveniently located just south of STL airport and also very quite rooms.

Posted by on Mar 25, 2019

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Comment from Hotel Management

Mar 25, 2019 by Nick Elven

Anonymous, Thanks for the compliment regarding how quiet our rooms are. I know that can be a concern so close to the airport. Take Care

5 out of 5

Posted by on Feb 13, 2019

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About the Holiday Inn St. Louis-Airport

Location 4505 Woodson Road, St. Louis, MO 63134

Property Features

Holiday Inn St. Louis-Airport offers its guests an outdoor pool and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. There's an onsite business center. Event space at this hotel measures 5000 square feet (465 square meters) and includes a conference center. A terrace, barbecue grills, and an arcade/game room are also featured at the family-friendly Holiday Inn St. Louis-Airport. An area shuttle within 3 mi and a roundtrip airport shuttle (available on request) are free. Free self parking is available. Smoking is allowed in designated areas at this 3-star St. Louis hotel.

  • 1 building
  • 158 guestrooms or units
  • 5 levels
  • 5000 sq ft of conference space
  • 465 sq m of conference space
  • Built in 1981
  • Dining venue
  • Bar or lounge
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Game room or arcade
  • Terrace
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Free area shuttle
  • Laundry facilities
  • Arcade/game room
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Long-term parking (surcharge) , Free self parking , RV, bus, truck parking

Transport

  • Airport: St. Louis, MO (STL-Lambert-St. Louis Intl.) (1.8 km / 1.1 mi)
  • Property shuttles: Free airport shuttle and area shuttle within 3 mi
  • Parking: Free self parking; extended parking available for a surcharge

Room Amenities

Holiday Inn St. Louis-Airport offers 158 air-conditioned accommodations with safes and complimentary newspapers. A pillow menu is available. Flat-screen televisions come with premium satellite channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Pillow options
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast daily from 6 AM to 10:30 AM.

Underground Burger Bar - This restaurant specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Airport shuttle service is available on request from 4:00 AM to midnight. Fees may apply. Contact the property in advance to get details.

Airport shuttle service is offered on request from 4:00 AM to midnight. Fees may apply. For details, please contact the property in advance.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available.
  • Free cribs (infant beds)!

Pets

  • Pets: USD 25 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 per room (weight limit: 50 lbs)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

  • Only service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Number of children who can stay free - 2

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 8 and USD 20 per person (approximately)
  • Extended parking fee: USD 10.00 per night
  • Pet fee: USD 25 per pet, per night
  • Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn St. Louis-Airport
  • St. Louis-Airport Holiday Inn
  • Holiday Inn Saint Louis
  • Saint Louis Holiday Inn
  • Holiday Inn St. Louis-Airport Hotel St. Louis
  • Holiday Inn St. Louis-Airport Hotel
  • Holiday Inn St. Louis-Airport St. Louis
  • St Louis Airport St Louis
  • Holiday Inn St. Louis-Airport Hotel
  • Holiday Inn St. Louis-Airport St. Louis
  • Holiday Inn St. Louis-Airport Hotel St. Louis

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.