"Poorly staffed by very nice people. Room ok but lacks amenities, for example: 1) no towel racks but hotel asks people to reuse towels (where do you ... " More
City center retreat
At this Downtown St. John's hotel, you'll be within a 5-minute walk of Avalon Peninsula and Commissariat House. St. John's Government House and Port of St. John's are also within half a mile (1 km).
Renovated in 2017
This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and valet parking. There's a 24-hour fitness center on site, and a 24-hour front desk and a terrace are also provided.
Free WiFi, comfy beds
Boasting comforts like pillowtop beds and premium bedding, the 301 guestrooms also offer free WiFi and flat-screen TVs with cable channels. Other amenities include room service, coffee/tea makers, and free newspapers.
Jul 28, 2017 by GM
Dear Robert Thank you for writing about your recent stay and I am sorry you did not have a memorable stay. Towels can be hung on the hooks on the back of the bathroom door, full service hotels do not offer snack places but we do have vending machines available for this and we have no record of any other feedback but we will redouble our efforts to ensure our guests have fabulous stays. We look forward to welcoming you back soon Warmest wishes
Mar 3, 2020 by ImeldaM
Thank you for taking the time to give us such a high rating! Have a wonderful day!
Dec 27, 2019 by Nicole Simmonds
We appreciate your review and thank you for staying with us
Dec 1, 2019 by Nicole Simmonds
We appreciate taking the time to make a review and thank you
The following facilities are closed seasonally each year. They will be closed from January 1 to July 1:
As a guest of Sheraton Hotel Newfoundland, you'll find an indoor pool, a spa tub, a sauna, and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business center and limo/town car service. A terrace, multilingual staff, and a garden are also featured at the luxury Sheraton Hotel Newfoundland. Parking is available for a fee. A complete renovation of Sheraton Hotel Newfoundland was completed in October 2017. This 4.5-star St. John's hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi , Free wired Internet
Self parking (surcharge) , Valet parking (surcharge)
Sheraton Hotel Newfoundland offers 301 accommodations with complimentary newspapers and complimentary bottled water. Pillowtop beds feature premium bedding. 32-inch flat-screen televisions come with cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This St. John's hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards.
For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:30 AM to 11:30 AM and on weekends from 7:00 AM to 11:30 AM.
OPPIDAN - This restaurant serves breakfast and dinner.
Bivver - This lobby lounge serves lunch and dinner. Open daily.
Room service (during limited hours) is available.
An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-out is available. Each guestroom is kept vacant for a minimum of 48 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
This property has received its official star rating from Canada Select.