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Best Western Plus Kelly Inn

3.0 star property
3-star hotel near Minnesota Amateur Baseball Hall of Fame, connected to the convention center

Choose dates to view prices

Photo gallery for Best Western Plus Kelly Inn

Lobby sitting area
Exterior
Lunch and dinner served, American cuisine
Indoor pool, sun loungers
Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Pillowtop beds, desk, laptop workspace, blackout drapes

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi

Explore the area

View in a map
100 4th Ave S, St Cloud, MN, 56301
  • Place, St. Cloud River's Edge Convention Center
    ‪2 min walk‬
  • Place, St. Cloud State University
    ‪6 min walk‬
  • Place, Paramount Theater
    ‪8 min walk‬
  • Airport, St. Cloud, MN (STC-St. Cloud Regional)
    ‪9 min drive‬

Room options

View all photos for Traditional Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Pillowtop beds, desk, laptop workspace, blackout drapes

Traditional Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

9.6 out of 10
Exceptional
(5 reviews)
  • 316 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Traditional Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Pillowtop beds, desk, laptop workspace, blackout drapes

Traditional Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.4 out of 10
Exceptional
(6 reviews)
  • 316 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Pillowtop beds, desk, laptop workspace, blackout drapes

Traditional Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(2 reviews)
  • 316 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Refrigerator & Microwave, River View

Standard Room, 1 King Bed, Refrigerator & Microwave, River View | Pillowtop beds, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Refrigerator & Microwave, River View

9.4 out of 10
Exceptional
(6 reviews)
  • River view
  • 351 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Traditional Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Pillowtop beds, desk, laptop workspace, blackout drapes

Traditional Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(28 reviews)
  • 316 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Pillowtop beds, desk, laptop workspace, blackout drapes

Traditional Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

7.2 out of 10
Good
(5 reviews)
  • 316 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Refrigerator & Microwave, Poolside

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Poolside | View from room

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Poolside

7.2 out of 10
Good
(5 reviews)
  • 293 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Pillowtop beds, desk, laptop workspace, blackout drapes

Deluxe Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

7.6 out of 10
Good
(7 reviews)
  • 456 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Refrigerator & Microwave, River View

Standard Room, 2 Queen Beds, Refrigerator & Microwave, River View | View from room

Standard Room, 2 Queen Beds, Refrigerator & Microwave, River View

8.6 out of 10
Excellent
(12 reviews)
  • River view
  • 330 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Refrigerator & Microwave, River View

Suite, 1 King Bed, Refrigerator & Microwave, River View | Pillowtop beds, desk, laptop workspace, blackout drapes

Suite, 1 King Bed, Refrigerator & Microwave, River View

10.0 out of 10
Exceptional
(4 reviews)
  • 408 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Refrigerator & Microwave, River View

Pillowtop beds, desk, laptop workspace, blackout drapes

Suite, 1 King Bed, Refrigerator & Microwave, River View

8.0 out of 10
Very good
(2 reviews)
  • 408 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Pillowtop beds, desk, laptop workspace, blackout drapes

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 408 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Pillowtop beds, desk, laptop workspace, blackout drapes

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 500 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

Pillowtop beds, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Accessible, Bathtub

7.6 out of 10
Good
(4 reviews)
  • 308 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

Pillowtop beds, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Accessible, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 326 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Pillowtop beds, desk, laptop workspace, blackout drapes

Traditional Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(26 reviews)
  • 316 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave | Pillowtop beds, desk, laptop workspace, blackout drapes

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

9.4 out of 10
Exceptional
(3 reviews)
  • 500 sq ft
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

Pillowtop beds, desk, laptop workspace, blackout drapes

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

7.0 out of 10
Good
(2 reviews)
  • 500 sq ft
  • 1 bedroom
  • Sleeps 8
  • 4 Queen Beds

Queen Room

  • Sleeps 2

Poolside Two Queen Room

  • Sleeps 4

Mobility Accessible Two Queen Room with Tub

  • Sleeps 4

Suite-2 Queen Beds, Non-Smoking, Separate Living Area, Sofabed, Microwave And Refrigerator, High Speed Internet Access, Stair Access Only

  • Sleeps 6

Suite With 1 King Bed, Wet Bar, Sofabed, Microwave And Refrigerator-Non-Smoking, High Speed Internet Access, Stair Access Only

  • Sleeps 4

Bi-Level Suite With 4 Queen Beds, Microwave And Refrigerator, High Speed Internet Access, Stair Access Only-Non-Smoking

  • Sleeps 8

One King and Two Queen Suite with Stair Access Only

  • Sleeps 6

Suite-1 King Bed, Non-Smoking, Fireplace, Microwave And Refrigerator, Wi-Fi

  • Sleeps 2

Traditional Room With 1 Queen Bed, Microwave And Refrigerator, High Speed Internet Access, Coffee Maker, Stair Access Only-Non-Smoking

  • Sleeps 2

Traditional Room With 1 King Bed, Microwave And Refrigerator, High Speed Internet Access, Coffee Maker, Stair Access Only-Non-Smoking

  • Sleeps 2

Traditional Room With 2 Queen Beds, Microwave And Refrigerator, High Speed Internet Access, Coffee Maker-Non Smoking, Stair Access Only

  • Sleeps 4

Mobility Accessible Two Queen Room with Roll in Shower

  • Sleeps 4

View all photos for Suite, 1 King Bed, Non Smoking, Fireplace

Suite, 1 King Bed, Non Smoking, Fireplace | Pillowtop beds, desk, laptop workspace, blackout drapes

Suite, 1 King Bed, Non Smoking, Fireplace

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite-1 King Bed, Non-Smoking, River View, Board Table for Six, Sofabed, Microwave and Refrigerator, High Speed Internet Access

  • Sleeps 4

Suite-1 King Bed, Non-Smoking, River View, Wet Bar, Sofabed, Microwave and Refrigerator, High Speed Internet Access

  • Sleeps 4

View all photos for Suite - 1 King 2 Queen Beds, Non-Smoking, Bi Level, Microwave and Refrigerator, High Speed Internet

Pillowtop beds, desk, laptop workspace, blackout drapes

Suite - 1 King 2 Queen Beds, Non-Smoking, Bi Level, Microwave and Refrigerator, High Speed Internet

  • Sleeps 2

Deluxe Two Queen Room with River View

  • Sleeps 6

Deluxe Two Queen Room

  • Sleeps 4

King Room

  • Sleeps 2

Two Queen Room

  • Sleeps 4

Deluxe King Room with River View

  • Sleeps 4

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Country Inn & Suites by Radisson, St. Cloud East, MN

St Cloud
  • Pool
  • Hot tub
  • Breakfast included
  • Parking included
4.3 out of 5, Excellent, 1,001 reviews
$148 nightly
The price is $167
May 17 - May 18
Total with taxes and fees
Country Inn & Suites by Radisson, St. Cloud East, MN

About the neighborhood

St Cloud

Downtown St Cloud stay.With a stay at this Downtown St Cloud hotel, you'll be steps from Minnesota Amateur Baseball Hall of Fame and St. Cloud River's Edge Convention Center. St. Cloud State University and Paramount Theater are also within half a mile (1 km).

What's nearby

  • St. Cloud River's Edge Convention Center - 2 min walk - 0.1 miles
  • Minnesota Amateur Baseball Hall of Fame - 2 min walk - 0.1 miles
  • St. Cloud State University - 6 min walk - 0.4 miles
  • Paramount Theater - 8 min walk - 0.5 miles
  • National Hockey Center - 3 min drive - 1.1 miles

Getting around

  • St. Cloud Station - 18 min walk
  • Minneapolis - St. Paul Intl. Airport (MSP) - 86 min drive

Restaurants

  • ‪Starbucks - ‬3 min walk
  • ‪Beaver Island Brewing Company - ‬5 min walk
  • ‪Noodles & Company - ‬4 min walk
  • ‪Firehouse Subs - ‬5 min walk
  • ‪The Pickled Loon - ‬6 min walk

About this property

Best Western Plus Kelly Inn

3-star hotel near Minnesota Amateur Baseball Hall of Fame, connected to the convention center
Best Western Plus Kelly Inn offers its guests a children's pool, an indoor pool, a hot tub, and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A 24-hour business center and 6 meeting rooms are available. Event space at this hotel measures 4567 square feet (411 square meters) and includes a conference center. The business-friendly Best Western Plus Kelly Inn also features a vending machine, a picnic area, and coffee/tea in a common area. Free self parking is available.

This 3-star St Cloud hotel is smoke free.

  • 1 building
  • 229 guestrooms or units
  • 6 levels
  • 4567 sq ft of conference space
  • 411 sq m of conference space
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference center
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Outdoor picnic space
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Best Western Plus Kelly Inn offers 229 accommodations with coffee/tea makers and hair dryers. Beds feature pillowtop mattresses. Flat-screen televisions come with cable channels. Refrigerators and microwaves are provided. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations and complimentary toiletries.

This St Cloud hotel provides wireless Internet access (speed: 25+ Mbps) for a surcharge. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

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  • Pool
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Property amenities

Family friendly

  • Children's games
  • Children's pool
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: WiFi (USD 0.10 per stay)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Children's pool
  • Hot tub
  • Indoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs are allowed
  • Pets cannot be left unattended
  • An off-leash area is available

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless internet: USD 0.10 per stay (rates may vary)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Only bookings from non-local guests are accepted; guests whose residence is within 20 mi (32.2 km) of the property will not be allowed to check in
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Only bookings from non-local guests are accepted. Guests whose residence is within 20 mi (32.2 km) of the property will not be allowed to check in.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, and a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Kelly
Best Western Plus Kelly Inn
Best Western Plus Kelly Inn St Cloud
Best Western Plus Kelly St Cloud
Best Western Plus Kelly
Best Plus Kelly St Cloud
Best Western Plus Kelly Inn Hotel
Best Western Plus Kelly Inn St Cloud
Best Western Plus Kelly Inn Hotel St Cloud

Frequently asked questions

How close is Best Western Plus Kelly Inn to the airport?

Best Western Plus Kelly Inn is 5.2 mi (9-min drive) away from the St. Cloud, MN (STC-St. Cloud Regional) airport, the closest popular airport to the property.

How much does it cost to stay at Best Western Plus Kelly Inn?

As of Apr 21, 2026, prices found for a 1-night stay for 2 adults at Best Western Plus Kelly Inn on May 10, 2026 start from $125, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Best Western Plus Kelly Inn have an airport shuttle?

Airport shuttle services are not available at Best Western Plus Kelly Inn.

How close is Best Western Plus Kelly Inn to the beach?

This hotel is 14.2 mi (21-min drive) from Saint John's Beach.

Does Best Western Plus Kelly Inn offer free breakfast?

Best Western Plus Kelly Inn does not offer free breakfast.

Is there a casino at Best Western Plus Kelly Inn?

No, there is no casino at this hotel.

What time is check-in at Best Western Plus Kelly Inn?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Best Western Plus Kelly Inn?

This hotel offers free self parking.

Does Best Western Plus Kelly Inn have a pool?

Best Western Plus Kelly Inn features an indoor pool and a children's pool.

Does Best Western Plus Kelly Inn have a restaurant?

Best Western Plus Kelly Inn is home to Green Mill, which features American cuisine and happy hour.

Does Best Western Plus Kelly Inn have a spa?

There are no spa services available at this hotel.

How close is Best Western Plus Kelly Inn to downtown St Cloud?

Best Western Plus Kelly Inn is 0.4 mi away from St Cloud.

Best Western Plus Kelly Inn Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 511 out of 1004 reviews
Rating 8 - Good. 252 out of 1004 reviews
Rating 6 - Okay. 134 out of 1004 reviews
Rating 4 - Poor. 65 out of 1004 reviews
Rating 2 - Terrible. 42 out of 1004 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Peter, West Allis

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Very clean room. Coverall great place to stay.
Stayed 1 night in Jan 2026

8/10 Good

Dani

Liked: Cleanliness, property conditions & facilities
Beautiful view
Stayed 1 night in Jan 2026

10/10 Excellent

Shawn

Stayed 4 nights in Jan 2026

8/10 Good

Gwen

Stayed 1 night in Jan 2026

8/10 Good

Ruth

Stayed 1 night in Jan 2026

10/10 Excellent

Jeff

Stayed 1 night in Jan 2026

10/10 Excellent

Wesley

Stayed 1 night in Dec 2025

10/10 Excellent

Tracy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff are super friendly and very nice hotel
Stayed 2 nights in Dec 2025

10/10 Excellent

Nicole

Liked: Cleanliness, amenities, property conditions & facilities
Great staff!
Stayed 1 night in Dec 2025

8/10 Good

Frank R

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great, he room, staff and pool area. The only issue was the toilet handle was broken and we had to pull the chain to flush. I let the front desk know and they offered us a new room, but I told them, since we’re only staying the night we could live with it and they can repair it the next day.
Stayed 1 night in Dec 2025

6/10 Okay

Beth

Traveled with partner
Trouble checking me in using a different card and also a knock on the door around 8-9 thinking we were smoking in our room. But when in our room we smelled nothing so that was nice unlike other places I’ve stayed as it seeps through the vents. When I opened the door to speak to front desk Incas smell the heavy smell near by. Gross. I didn’t get to experience the pool area as hoped.
Stayed 1 night in Dec 2025

10/10 Excellent

anthony

Stayed 2 nights in Dec 2025

10/10 Excellent

Delphine

Liked: Cleanliness, property conditions & facilities
Awesyplace to stay. Staff friendly and clean
Stayed 1 night in Dec 2025

10/10 Excellent

Heidi

Stayed 1 night in Dec 2025

10/10 Excellent

Lisa, Willmar

Business traveler, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The front desk lady was amazing! They were going through door lock changes and it was chaos but she held it together. The owner/manager should have been on-site during this transition.
Stayed 1 night in Nov 2025

10/10 Excellent

Tasha

Stayed 1 night in Dec 2025

4/10 Poor

Kimberly

Traveled with family and small children
We stayed at the Kelly Inn this past Saturday and, unfortunately, the experience was really disappointing. We had two rooms reserved somehow when I only reserved one. but when we arrived, neither of them were ready. There was no communication or heads-up beforehand, which left us standing around in the lobby with two toddlers while we were trying to get settled for a birthday party. The staff didn’t seem concerned about the inconvenience or acknowledge how stressful that situation was. The pool area was also extremely strong with chlorine—so strong that it was uncomfortable to stay in there for long. We’ve stayed at this hotel many times before and usually enjoy our visits, but it feels like the staff just doesn’t care about customers anymore. The lack of service and communication is really upsetting, especially since this has been a favorite spot for our family. I genuinely hope management takes these concerns seriously, because we’d like to keep coming here—but it’s getting harder to justify when basic customer care seems to be slipping.
Stayed 1 night in Dec 2025

8/10 Good

Dennis

Stayed 2 nights in Dec 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities
We had a very nice stay at The Kelly Inn. The hotel was great about communicating with us regarding check in and all the amenities. The room appeared to be newly remodeled with new carpet and furniture. Comfortable and spacious room.
Stayed 1 night in Dec 2025

8/10 Good

Kami

Liked: Cleanliness, staff & service
Disliked: Amenities
Yes
Stayed 1 night in Nov 2025

6/10 Okay

Denise

Traveled with family
Disliked: Staff & service, amenities
Was informed the day before our stay that the hot tub was down for maintenance and that the restaurant was closed for remodeling. To late at that point to change our reservation and those where the 2 amenities as to why we chose to stay there. Night staff was also not friendly when they told us we could not be out of our room after 10 in the pool area. On the web site it said adult pool time 10-midnight and when we ask she said we were wrong and needed to return to our room. As we and other guest had family they were with for the holiday and the offered no where else where we could gather. It was not a pleasant stay.
Stayed 1 night in Nov 2025

8/10 Good

nigel

Liked: Cleanliness
Hotel was undergoing construction and they did a good accommodating us.
Stayed 1 night in Nov 2025

10/10 Excellent

Barbara

Traveled with group
Liked: Cleanliness, staff & service
Unfortunately, unknown to us the restaurant and pool were under renovation so those weren’t available,
Stayed 1 night in Nov 2025

10/10 Excellent

yvonne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I actually just checked out and had to stay an additional day and when I the staff was very helpful with everything I absolutely love the room. My only downside was the hot tub being worked on and you can’t eat in the restaurant b
Stayed 2 nights in Nov 2025

10/10 Excellent

Nathan, Bemidji

Liked: Cleanliness, amenities, property conditions & facilities
Great room great service!
Stayed 2 nights in Nov 2025