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4.1 out of 5

"While centrally located in downtown the hotel generally alright. The busy downtown intersection poses a lot of noise " More

By a verified traveler on Tue 01 Sep 2020

Hotel Description

3-star hotel near Spokane Convention Center

Heart of Spokane

A stay at this Downtown Spokane hotel places you steps from Spokane Convention Center and a 5-minute walk from First Interstate Center for the Arts. Spokane Arena and Knitting Factory are also within 2 miles (3 km).

Free perks

This hotel doesn't skimp on freebies - guests receive free continental breakfast, free WiFi, and free self parking. Traveling on business? Take advantage of the 24-hour business center and free Internet in public areas. There's a 24-hour fitness center on site, and laundry facilities and free newspapers are also offered.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and coffee/tea makers, the 81 guestrooms also offer free WiFi and flat-screen TVs with cable channels. Premium bedding, free newspapers, and free local calls are also available.

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$105* Per night/room Oct 30 - Oct 31

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Suite, 1 King Bed, Non Smoking, Balcony

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 Queen Bed, Accessible, Bathtub

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 2 Max

Best Western Plus City Center ratings based on 35 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Best Western Plus City Center

Everyone (7) Couples (1) Family (1)
3 out of 5
While centrally located in downtown the hotel generally alright. The busy downtown intersection poses a lot of noise

Posted by , from But CC VG f on Sep 1, 2020

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Comment from Hotel Management

Sep 1, 2020 by Dakoda

Thank you for staying with us, we appreciate your feedback!

2 out of 5

Posted by on Nov 24, 2019

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Comment from Hotel Management

Nov 26, 2019 by Dakoda

Thank you for staying with us, we appreciate your feedback!

5 out of 5

Posted by on Oct 25, 2019

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Comment from Hotel Management

Oct 26, 2019 by Dakoda

Thank you for staying with us, we appreciate your feedback!

5 out of 5

Posted by on Aug 13, 2019

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Comment from Hotel Management

Aug 13, 2019 by Dakoda

Thank you for staying with us, we appreciate your feedback!

2 out of 5
Parking issue is terrible. Don't understand why you would have a hotel with inadequate parking.

Posted by on Aug 12, 2019

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Comment from Hotel Management

Aug 14, 2019 by Dakoda

Hello, I apologize for not meeting your expectations with the parking. Just being located in a downtown, parking is limited when we are at max occupancy. If you do decide to stay with us again, call us directly and I'll give you a complimentary garage spot that is guaranteed parking. If you have any questions or concerns please feel free to ask. Thank you, -Dakoda Rogalette Front Desk Manager

5 out of 5

Posted by on Aug 10, 2019

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Comment from Hotel Management

Aug 11, 2019 by Tara

Hello valued Guest, Thank you for your review and feedback, we appreciate it! We hope you will come stay with us next time you are in Spokane!

4 out of 5

Posted by on May 14, 2019

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Comment from Hotel Management

May 15, 2019 by Sarah, Assistant General Manager

Thank you for staying with us during your recent trip to Spokane. We are glad you enjoyed your stay and we hope you will come stay with us again.

5 out of 5
Quick and efficient chec In and friendly helpful staff.

Posted by on Jan 1, 2019

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Comment from Hotel Management

Jan 2, 2019 by Sarah, Assistant General Manager

Thank you for your feedback! We are glad you had a smooth check in process and enjoyed our friendly staff. We hope you will join us again soon!

5 out of 5

Good location

Pros: Free breakfast, Close restaurants, Free Internet, Quiet, location
Clean, comfortable, good location for walking to downtown attractions; breakfast was decent; furnace was a little noisy;

Posted by on Nov 30, 2012

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Comment from Hotel Management

Aug 16, 2016 by Bailie_BW

Thanks!

4 out of 5

great staff good location

Pros: Free breakfast, Close restaurants, Free Internet, Quiet
it was very plesant near resteraunt and the park and the theater

Posted by , from Yonkers, NY, USA on Sep 21, 2012

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Comment from Hotel Management

Aug 16, 2016 by Bailie_BW

Thanks!

About the Best Western Plus City Center

Location 33 W Spokane Falls Blvd, Spokane, WA 99201

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

A computer station is on site, and both WiFi and wired Internet are free in public spaces. There's an onsite 24-hour business center. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Event space at this hotel measures 400 square feet (37 square meters) and includes a conference center. A 24-hour fitness center, tour/ticket assistance, and coffee/tea in a common area are also featured at the business-friendly Best Western Plus City Center. Self parking is free. This 3-star Spokane hotel is smoke free.

  • 81 guestrooms or units
  • 4 levels
  • 400 sq ft of conference space
  • 37 sq m of conference space
  • Continental breakfast (free)
  • Manager's reception (free)
  • Business center (24 hours)
  • Conference center
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave (on request)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking , Free parking nearby

Transport

  • Airport: Spokane Intl. Airport (GEG) (12.6 km / 7.8 mi)
  • Train station: Spokane Intermodal Center (0.6 km / 0.4 mi)
  • Parking: Free self parking

Room Amenities

Best Western Plus City Center offers 81 accommodations with safes and complimentary newspapers. Beds feature premium bedding. 40-inch flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include microwaves.

  • Flat-screen television
  • Cable channels
  • Refrigerator
  • Microwave available
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

Guests are served free continental breakfast daily from 6 AM to 9:30 AM. The hotel hosts a free manager's reception daily.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Rock climbing nearby
  • Bicycle rentals nearby
  • Hiking/biking trails nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 11:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 15 per pet, per night, plus a deposit of USD 15.00 per night
  • Only dogs are allowed
  • Maximum 2 per room
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas.The property affirms that it follows sanitization practices of We Care Clean (Best Western) guidelines.The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available for breakfast
  • Number of children who can stay free - 3

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200.00

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 15.00 per night
  • Pet fee: USD 15 per pet, per night
  • Service animals are exempt from fees
  • In-room microwave fee: USD 10.00 per stay
  • Rollaway bed fee: USD 15 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Spokane Travelodge Convention Center
  • Spokane Travelodge Convention Center Motel
  • Travelodge Convention Center
  • Travelodge Convention Center Motel
  • Best Western Plus City Center Motel Spokane
  • Best Western Plus City Center Motel
  • Best Western Plus City Center Spokane
  • Best Western Plus City Center
  • Travelodge At The Hotel Spokane
  • Travel Lodge Spokane
  • Spokane Travel Lodge
  • Best Plus City Center Spokane
  • Best Western Plus City Center Hotel
  • Best Western Plus City Center Spokane
  • Best Western Plus City Center Hotel Spokane

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.