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Haven House Hotel

3.0 star property
Enjoy the free WiFi at this 3-star Southend-on-Sea guest house

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Photo gallery for Haven House Hotel

Exterior
Interior
Interior
1 bedroom, free WiFi
Balcony

Reviews

2.8 out of 10

Popular amenities

  • Housekeeping
  • Free WiFi

Explore the area

View in a map
47 Heygate Ave, Southend-on-Sea, England, SS1 2AN
  • Adventure Island
    ‪5 min walk‬
  • Southend Pier
    ‪5 min walk‬
  • Southend Beach
    ‪5 min walk‬
  • London (SEN-Southend)
    ‪5 min drive‬

Room options

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

Double Room

  • Sleeps 2
  • 1 Double Bed

Triple Room

  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

Double Room

  • Sleeps 2
  • 1 Double Bed

Double Room

  • Sleeps 1
  • 1 Twin Bed

Deluxe Double Room

  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Southend-on-Sea

In Southend-on-Sea .Your stay at this Southend-on-Sea guesthouse places you within a 10-minute walk of New Empire Theatre and Southend Pier. Adventure Island and Southend Cliff Gardens are also within half a mile (1 km).
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What's nearby

  • Adventure Island - 5 min walk - 0.3 miles
  • Southend Pier - 5 min walk - 0.3 miles
  • Southend Beach - 5 min walk - 0.3 miles
  • Cliffs Pavilion - 18 min walk - 1.0 mile
  • Thorpe Bay Beach - 3 min drive - 1.5 miles

Getting around

  • Southend Central Station - 6 min walk
  • London (SEN-Southend) - 9 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪Utopia Coffee Lounge - ‬2 min walk
  • ‪The Last Post (Wetherspoon) - ‬4 min walk
  • ‪Electric Avenue - ‬7 min walk
  • ‪Greggs - ‬4 min walk

About this property

Haven House Hotel

Enjoy the free WiFi at this 3-star Southend-on-Sea guest house
Haven House Hotel offers its guests express check-out. Public spaces have free WiFi.
  • 10 guestrooms or units
  • Front desk (limited hours)
  • Express check-out
Haven House Hotel offers 10 accommodations. Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Housekeeping is provided daily.

Languages

English, Hindi, Urdu

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Accessibility

  • No elevator

Room amenities

Bathroom

  • Private bathroom

Policies

Check-in

Check-in start time: noon; Check-in end time: 11:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

The front desk is open daily from 11:00 AM - 1:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your passport after booking
If you are planning to arrive after 9:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours), lockbox

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Housekeeping fee: GBP 10 per week

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a private host, not a professional engaged in trade or business. No onsite parking is available. This property accepts Visa, Mastercard, American Express, debit cards, and cash.

Property is also known as

havenhousehotel
Haven House Hotel Guesthouse
Haven House Hotel Southend-on-Sea
Haven House Hotel Guesthouse Southend-on-Sea

Frequently asked questions

How close is Haven House Hotel to the airport?

Haven House Hotel is 2.9 mi (9-min drive) away from the London (SEN-Southend) airport, the closest popular airport to the property.

Does Haven House Hotel have an airport shuttle?

Airport shuttle services are not available at Haven House Hotel.

How close is Haven House Hotel to the beach?

This guesthouse is a short 8-minute walk from Three Shells Beach and 9-minute walk from Southend Beach. Don't forget your sunscreen!

Does Haven House Hotel offer free breakfast?

Haven House Hotel does not offer free breakfast.

Is there a casino at Haven House Hotel?

No, there is no casino at this guesthouse, but Rendezvous Southend Casino (10-min walk) and Genting Casino (14-min walk) are nearby.

What time is check-in at Haven House Hotel?

Check-in start time: noon; Check-in end time: 11:00 AM.

Is there free parking at Haven House Hotel?

Free parking is not available at this guesthouse.

Does Haven House Hotel have a pool?

Haven House Hotel does not have a pool.

Does Haven House Hotel have a spa?

There are no spa services available at this guesthouse.

How close is Haven House Hotel to downtown Southend-on-Sea?

Haven House Hotel is 0.1 mi away from Southend-on-Sea.

Haven House Hotel Reviews

Reviews

2.8
Rating 10 - Excellent. 0 out of 6 reviews
Rating 8 - Good. 0 out of 6 reviews
Rating 6 - Okay. 1 out of 6 reviews
Rating 4 - Poor. 0 out of 6 reviews
Rating 2 - Terrible. 5 out of 6 reviews

2.4/10

Cleanliness

2.8/10

Staff & service

2.6/10

Amenities

3.0/10

Property conditions & facilities

3.6/10

Eco-friendliness

Reviews

2/10 Terrible

Paul

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Total disgrace - they take your money then claim they are not a hotel. No reception and appalling service. Don't even consider booking with this bunch of total wasters!
Stayed 1 night in Aug 2024

2/10 Terrible

Paul

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is an absolute disgrace and has no right to be listed on hotels.com or any other site. I arrived at the agreed check-in time and there was no reception desk or anyone to help out. I had to phone the number on the board outside and the person (Raj) who eventually answered the call said they don't take bookings through hotels.com and no longer operate as a hotel. They had taken nearly £100 from me the week before. I had to use hotels.com's support line so they could negotiate a full refund. Do not even think about booking a room here - the place looked a right dump and they treat people like crap. It meant my first hour in Southend was a stressful affair and I hope that get banned from advertising online
Stayed 1 night in Aug 2024

2/10 Terrible

Ivan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When I arrived it said there was a reception at the rear. There was nothing but a locked door. I was lucky that there was a fellow guest who could let me in and ring the manager. When I got in the room it was unmade from the previous guest, the sheets where dirty, there were bedsheets in the washbasin, dirty towels on the bed, the two towels that were folded up and put in the wardrobe were stained. The duvet smelled of urine. All in all very dirty and you'd be better going somewhere clean.
Stayed 5 nights in Mar 2024

2/10 Terrible

Ivan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There is an arrow pointing to reception but there is no reception. I could only get in back someone took pity on me and rang the manager. The bed is dirty from the last visitor, the sheets smell of urine, the soap in the bathroom is from the last visitor, there's rubbish in the bins from the last visitor. I spoke to someone who appear to be a manager or person in charge and asked about the bed sheets being changed. I had been out and found a key in the room door so I thought they might be cleaning but when I got back in the evening there was no change. Not even the bin had been emptied.
Stayed 3 nights in Mar 2024

2/10 Terrible

Zivile

Traveled with family and small children
Disliked: Staff & service, property conditions & facilities
Very dirty, wouldn’t stay even someone pay me.
Stayed 1 night in Feb 2024

6/10 Okay

Verified traveler

Disliked: Cleanliness
Stayed 1 night in Feb 2024