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4.5 out of 5

"My husband and I just returned from our anniversary trip where we split the time between here and Ladera. Do not even bother with Ladera!!! This is a ... " More

By a verified traveler on Mon 22 May 2017

Hotel Description

Family-friendly 5-star resort near Soufriere Volcano

Oceanside stay

You'll find Soufriere Volcano and Sulphur Springs within 3 miles (5 km) of this Soufriere resort. Windward Islands and Jalousie Beach are also within half a mile (1 km).

Full-service spa, health club

This resort features a full-service spa, a nightclub, and 3 restaurants. Families will appreciate supervised childcare, along with scuba diving. Relax with a drink at one of the 2 beach bars and enjoy perks like free self parking.

Patios, DVD players

Along with furnished patios, the 96 guestrooms offer 24-hour room service and DVD players. Other amenities include premium bedding.

Luxury Room (Sugar Mill)

Bed Count 1 King Bed Maximum Occupancy 2 Max
$595* Per night/room Dec 17 - Dec 18

Superior Cottage (Luxury)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Luxury Bungalow, 2 Bedrooms

Bed Count 2 King Beds Maximum Occupancy 4 Max

Room, 4 Bedrooms, Oceanfront (Residence)

Bed Count 4 King Beds Maximum Occupancy 8 Max

Room, 4 Bedrooms (Residence)

Bed Count 4 King Beds Maximum Occupancy 8 Max

Room, 3 Bedrooms, Oceanfront (Residence)

Bed Count 3 King Beds Maximum Occupancy 6 Max

Sugar Beach, A Viceroy Resort ratings based on 11 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Sugar Beach, A Viceroy Resort

Everyone (1)
5 out of 5

Amazing Hotel and Experience

Cons: Our only complaint was that the spa service- massages were not that good. Wasn't the best 5 star experience.
My husband and I just returned from our anniversary trip where we split the time between here and Ladera. Do not even bother with Ladera!!! This is a 5 star service all the way. We stayed in a villa with our own private butler to help us with anything we needed and the service didn't stop there. Everyone was so nice. They offer you complimentary beverages and cold towels at the pool. Also, they had a fantastic gym and fitness classes.

Posted by , from New York, NY on May 22, 2017

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5 out of 5

Amazing!

Location, staff and amenities were perfect. Second time we have been there and our anniversary trip was just perfect.

Posted by , from Merritt Island, FL on May 9, 2013

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4 out of 5

Paradise in the Pitons

A very desirable location and ambiance. The staff was very nice and friendly. There was a pleasant breeze most of the time and lovely flora fauna and rainforest throughout the property. Lovely beach and 'toys' to kayak, snorkel, and hobi cat included for guest use. Excellent Snorkeling. The only disappointment was the construction noise at the beach that went on into the evening (past dark) and no live music. This will become ""The Tides at Sugar Beach"" in the future, since it is currently under renovation. This was the location of a sugar plantation, so has history and artifacts, with a 'colonial' flare. We rented a four wheel automatic drive Jeep from Drive a Matic (excellent service and vehicles, ask for (X) to get around. Soufrierre is about a 10 minute drive. To the southern airport (UVF) is about one hour. Because of the construction noise and the reports we read about the dining at this facility we didn't eat here, although we were here 11 days. We were in Sugar Mill 1 which was really comfortable and convenient, although a bit too close to the roaring vent fans that ran occassionally for the kitchen across the drive way. Shuttles on property were very dependable. Dining at any of the resort hotels is pretty outrageous pricing, I am sorry to say. Do not order any seafoof bisque at any of them. It is no more than tomato broth...no seafood content, and will cost you between $7 and $10 US.. Mango Tree is worth dining because of the setting and view and sunset. Good food. Fedo's in Soufrierre was our favorite lunch stop. Fried fish of the day meal for about $7.00 US. Stay away from Tree Top Zip Line Tours. Very bad attitudes and process. Scarey.

Posted by on Jun 29, 2009

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4 out of 5

The best location on St. Lucia

My wife and I stayed at The Jalousie Plantation from May 21st-26th. It was our first trip to St. Lucia. We couldn't have picked a more romantic setting. The resort is situated on a small bay between the Pitons. Petite Piton rises up steeply just off the beach -- it's incredible. Not only is this the most scenic area of the island, but it's also close to many of the major attractions, such as Diamond Falls and Sulphur Springs. Castries is roughly 40 minutes away via water taxi. We stayed in an oceanview villa. The villas themselves were outdated but still clean and comfortable. Some villas are individual cottages; others consist of two joined units, though each still has a private patio with a plunge pool. If you're looking for fancy accomodations you'll be disappointed here, but the villas were perfectly acceptable and, frankly, a bit of an afterthought considering all the natural scenery. There were only two restaurants open on the resort: casual dining at The Bayside and fine dining at The Great Room. We bought an all-inclusive package, a good choice given the high prices at each. The food was good at both, but the dining experience at The Great Room was exceptional. The entire staff was very kind and helpful. For whatever we needed, they provided a prompt response. I would definitely recommend this hotel. At the airport, just about everyone we spoke with was headed to one of the three Sandals resorts on the island. I'm sure Sandals had great accomodations, but they simply can't compete with The Jalousie Plantation's location in the iconic Valley of the Pitons.

Posted by on Jun 12, 2009

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4 out of 5

Beware!

My pedal boat ride was 90 USD. My resort fee NOT INCLUDED with all-inclusive option was 300 USD for 5 nights. Be prepared! Otherwise, great place!

Posted by on May 6, 2009

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4 out of 5

Best Location on St Lucia

Just got back from 7 night trip to Jalousie. Warning to anyone who wants to go for a romantic vavation - lots and lots of kids there - no kids swimming pool - can get a little noisy - I booked an ocean view villa - ocean vew just about okay - lots of trees around the villas hide a perfect view - also fair warning that most villas are in fact duplexes - you have your own plunge pool but the terrace around it faces the door (which is locked and has privacy glass)of your neighbors - Whilst outside at your villa your neighbors can hear everything, and their plunge pool is only steps away. we had a family with kids staying next door and in the early morning they would play in the pool, so not much privacy or late night swimming or hanging around your deck, unless you want to disturb your neighbors. Staff was excellent, food excellent, bought the all inclusive package, no night entertainment, was mostly in bed by 10 pm. Some snorkeling on site, canoes, very little other water sports there. Cannot use pool after 6 pm and beaches are not lit at night. Shuttle service works well. Lots of hills so be ready to climb up and down. Often walked from villa to beach and restaurants but it takes 10 - 15 min. Went in July so waether was very hot. I would go back, but i would make sure i had a single villa, which are a few there and i wouldn't go whilst children are on vacation. Location is best on island, but not highly romantic. Once at jalousie, you have to take taxi in to neighboring souferie, but dont expect a lot of shops or restaurants.

Posted by on Jul 29, 2007

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5 out of 5

Memorable

We were ""bumped"" from our honeymoon plans (hurricane problems)to this lovely spot. A welcomed accident. A six foot (stunning) woman draped in white greeted us at the door to the plantation room restaurant with ""what would you love?"". Our ten days here will be hard to top. Go there and enjoy!

Posted by on May 9, 2007

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4 out of 5

The Jalousie Plantation

The Jalousie Plantation sits between the two Pitons of St. Lucia and provids a very quite and intimate setting surrounded by incredible beauty. Beware of menu prices a hot dog was $14 and a luch buffet was $45 per person. Going into town to buy food for breakfast and luch for a week will cost you about $65, or go with the All Inclusive and get the sticker shock out of the way. Rooms were clean with great views and the staff was fantastic. "

Posted by on Mar 22, 2007

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5 out of 5

Paradise

we were there for our 50th and the place was as special as we had hoped, 80+ villas, 5 restaurants, taxi drivers were great and not expensive, native food great, ALL PEOPLE on St Lucia are very friendly

Posted by on Mar 6, 2007

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5 out of 5

maybe the best beach in the world

Reading on the beach in summer is traditional. But on this beach the view is so fantastic that you have to put your book down and just stare. The Petit Piton rises directly out of the water to 2400 feet straight up. Great snorkeling off the beach. Loads of great fish. The resort setting is quite vertical; you use the resort transport to get around. Main restaurant is exquisite- not much more than the average in-town price, well worth it.

Posted by on Feb 16, 2007

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About the Sugar Beach, A Viceroy Resort

Location Val des Pitons, Soufriere,

All-inclusive Details

  • Gratuities included

Property Features

Sugar Beach, A Viceroy Resort offers its guests a full-service spa and a health club. There are 3 restaurants on site. For a drink, you can stop by one of the onsite bars, including 2 beach bars and 3 bars/lounges. A nightclub, spa services, and multilingual staff are also featured at the family-friendly Sugar Beach, A Viceroy Resort. Free self parking is available.

  • 1 floor
  • 96 guestrooms or units
  • 3 dining venues
  • 2 bars on the beach
  • 3 bars or lounges
  • Built in 1997
  • Nightclub
  • Supervised kid's activities (surcharge)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Conference space
  • Staff is multilingual
  • Concierge
  • Gift shop
  • Beauty salon
  • Onsite shopping
  • Elevator

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking

Transport

  • Airport: Vieux Fort (UVF-Hewanorra Intl.) (35.2 km / 21.8 mi)
  • Parking: Free self parking

Room Amenities

Sugar Beach, A Viceroy Resort offers 96 accommodations with air conditioning. Rooms open to furnished patios. Beds feature premium bedding. Televisions come with DVD players. A nightly turndown service is provided.

  • Private patio (furnished)
  • In-room dining (24 hours)
  • DVD player
  • Luxury bedding
  • Nightly turndown service
  • Climate control (air conditioning)

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily.

Great Room - This restaurant serves dinner only.

The Terrace - Overlooking the ocean, this restaurant serves breakfast and dinner. Open daily.

Bayside - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

Cane Bar - Onsite bar. Open daily.

The Palm Court Lounge - Onsite bar. Open daily.

24-hour room service is available.

Nearby Activities

Recreational amenities at the resort include a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snorkeling on site
  • Fishing on site
  • Helicopter/airplane tours on site
  • Hiking/biking trails on site
  • Mountain biking nearby
  • Tennis lessons on site
  • Beach volleyball on site
  • Water skiing on site
  • Windsurfing on site
  • Yoga classes/instruction on site
  • Pilates classes on site
  • Fitness classes on site
  • Sailing on site
  • Scuba diving on site

Spa Services

Rainforset Spa has massage/treatment rooms. Services include hot stone massages, Swedish massages, and manicures and pedicures. The spa is equipped with a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.

  • Hot stone massage
  • Swedish massage
  • Prenatal massage
  • Steam room in spa
  • Reflexology
  • Manicures and pedicures
  • Body treatments
  • Facial treatments
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3 PM

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Debit cards not accepted

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: USD 35.00 per person (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Sugar Beach Viceroy
  • Sugar Beach, A Viceroy
  • Sugar Beach Viceroy Resort Soufriere
  • Sugar Beach Viceroy Soufriere
  • Viceroy Resort
  • Viceroy Resort Sugar Beach
  • Viceroy Sugar Beach
  • Jalousie Hilton
  • Sugar Beach, A Viceroy Resort Resort
  • Sugar Beach, A Viceroy Resort Soufriere
  • Jalousie Plantation St Lucia
  • Sugar Beach, A Viceroy Resort St. Lucia/Soufriere
  • Sugar Beach, A Viceroy Resort Resort Soufriere
url importing https://www.travelocity.com/Soufriere-Hotels-Sugar-Beach,-A-Viceroy-Resort.h1218288-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.