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"My husband and I just returned from our anniversary trip where we split the time between here and Ladera. Do not even bother with Ladera!!! This is a
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5-star beachfront resort near Anse Chastanet Beach
Beachside getaway
Within a 5-minute walk of the resort, you'll find Windward Islands and Jalousie Beach. Piton Falls and Petit Piton are also within half a mile (1 km).
Luxury amenities
This smoke-free resort features a full-service spa, a nightclub, and 3 restaurants. Relax with sun loungers and beach umbrellas, and enjoy a drink at one of the 2 beachside bars. Families will appreciate the onsite laundry facilities and in-room childcare.
Free Internet, patios
The 96 guestrooms offer free WiFi and free wired Internet, flat-screen TVs with satellite channels, and thoughtful touches like bathrobes and slippers. Furnished patios, 24-hour room service, and DVD players are also available.
Sugar Beach, A Viceroy Resort ratings based on 11 Verified Reviews
Review Summary
4.5
out of 5
4.5 out of 5.0
Room cleanliness4.5 out of 5.0
Service & staff5.0 out of 5.0
Room comfort4.5 out of 5.0
Hotel condition5.0 out of 5.0
Guest reviews for Sugar Beach, A Viceroy Resort
Everyone (1)
5 out of 5
Amazing Hotel and Experience
Cons:Our only complaint was that the spa service- massages were not that good. Wasn't the best 5 star experience.
My husband and I just returned from our anniversary trip where we split the time between here and Ladera. Do not even bother with Ladera!!! This is a 5 star service all the way. We stayed in a villa with our own private butler to help us with anything we needed and the service didn't stop there. Everyone was so nice. They offer you complimentary beverages and cold towels at the pool. Also, they had a fantastic gym and fitness classes.
Posted by EC, from New York, NY on May 22, 2017
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5 out of 5
Amazing!
Location, staff and amenities were perfect. Second time we have been there and our anniversary trip was just perfect.
Posted by 1BANSX, from Merritt Island, FL on May 9, 2013
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4 out of 5
Paradise in the Pitons
A very desirable location and ambiance. The staff was very nice and friendly. There was a pleasant breeze most of the time and lovely flora fauna and rainforest throughout the property. Lovely beach and 'toys' to kayak, snorkel, and hobi cat included for guest use. Excellent Snorkeling.
The only disappointment was the construction noise at the beach that went on into the evening (past dark) and no live music.
This will become ""The Tides at Sugar Beach"" in the future, since it is currently under renovation. This was the location of a sugar plantation, so has history and artifacts, with a 'colonial' flare. We rented a four wheel automatic drive Jeep from Drive a Matic (excellent service and vehicles, ask for (X) to get around. Soufrierre is about a 10 minute drive. To the southern airport (UVF) is about one hour. Because of the construction noise and the reports we read about the dining at this facility we didn't eat here, although we were here 11 days. We were in Sugar Mill 1 which was really comfortable and convenient, although a bit too close to the roaring vent fans that ran occassionally for the kitchen across the drive way. Shuttles on property were very dependable.
Dining at any of the resort hotels is pretty outrageous pricing, I am sorry to say. Do not order any seafoof bisque at any of them. It is no more than tomato broth...no seafood content, and will cost you between $7 and $10 US..
Mango Tree is worth dining because of the setting and view and sunset. Good food.
Fedo's in Soufrierre was our favorite lunch stop. Fried fish of the day meal for about $7.00 US. Stay away from Tree Top Zip Line Tours. Very bad attitudes and process. Scarey.
Posted by a verified traveler on Jun 29, 2009
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4 out of 5
The best location on St. Lucia
My wife and I stayed at The Jalousie Plantation from May 21st-26th. It was our first trip to St. Lucia. We couldn't have picked a more romantic setting. The resort is situated on a small bay between the Pitons. Petite Piton rises up steeply just off the beach -- it's incredible. Not only is this the most scenic area of the island, but it's also close to many of the major attractions, such as Diamond Falls and Sulphur Springs. Castries is roughly 40 minutes away via water taxi.
We stayed in an oceanview villa. The villas themselves were outdated but still clean and comfortable. Some villas are individual cottages; others consist of two joined units, though each still has a private patio with a plunge pool. If you're looking for fancy accomodations you'll be disappointed here, but the villas were perfectly acceptable and, frankly, a bit of an afterthought considering all the natural scenery.
There were only two restaurants open on the resort: casual dining at The Bayside and fine dining at The Great Room. We bought an all-inclusive package, a good choice given the high prices at each. The food was good at both, but the dining experience at The Great Room was exceptional.
The entire staff was very kind and helpful. For whatever we needed, they provided a prompt response.
I would definitely recommend this hotel. At the airport, just about everyone we spoke with was headed to one of the three Sandals resorts on the island. I'm sure Sandals had great accomodations, but they simply can't compete with The Jalousie Plantation's location in the iconic Valley of the Pitons.
Posted by a verified traveler on Jun 12, 2009
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4 out of 5
Beware!
My pedal boat ride was 90 USD. My resort fee NOT INCLUDED with all-inclusive option was 300 USD for 5 nights. Be prepared! Otherwise, great place!
Posted by a verified traveler on May 6, 2009
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4 out of 5
Best Location on St Lucia
Just got back from 7 night trip to Jalousie. Warning to anyone who wants to go for a romantic vavation - lots and lots of kids there - no kids swimming pool - can get a little noisy - I booked an ocean view villa - ocean vew just about okay - lots of trees around the villas hide a perfect view - also fair warning that most villas are in fact duplexes - you have your own plunge pool but the terrace around it faces the door (which is locked and has privacy glass)of your neighbors - Whilst outside at your villa your neighbors can hear everything, and their plunge pool is only steps away. we had a family with kids staying next door and in the early morning they would play in the pool, so not much privacy or late night swimming or hanging around your deck, unless you want to disturb your neighbors. Staff was excellent, food excellent, bought the all inclusive package, no night entertainment, was mostly in bed by 10 pm. Some snorkeling on site, canoes, very little other water sports there. Cannot use pool after 6 pm and beaches are not lit at night. Shuttle service works well. Lots of hills so be ready to climb up and down. Often walked from villa to beach and restaurants but it takes 10 - 15 min. Went in July so waether was very hot. I would go back, but i would make sure i had a single villa, which are a few there and i wouldn't go whilst children are on vacation. Location is best on island, but not highly romantic. Once at jalousie, you have to take taxi in to neighboring souferie, but dont expect a lot of shops or restaurants.
Posted by a verified traveler on Jul 29, 2007
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5 out of 5
Memorable
We were ""bumped"" from our honeymoon plans (hurricane problems)to this lovely spot. A welcomed accident. A six foot (stunning) woman draped in white greeted us at the door to the plantation room restaurant with ""what would you love?"". Our ten days here will be hard to top. Go there and enjoy!
Posted by a verified traveler on May 9, 2007
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4 out of 5
The Jalousie Plantation
The Jalousie Plantation sits between the two Pitons of St. Lucia and provids a very quite and intimate setting surrounded by incredible beauty. Beware of menu prices a hot dog was $14 and a luch buffet was $45 per person. Going into town to buy food for breakfast and luch for a week will cost you about $65, or go with the All Inclusive and get the sticker shock out of the way. Rooms were clean with great views and the staff was fantastic. "
Posted by a verified traveler on Mar 22, 2007
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5 out of 5
Paradise
we were there for our 50th and the place was as special as we had hoped, 80+ villas, 5 restaurants, taxi drivers were great and not expensive, native food great, ALL PEOPLE on St Lucia are very friendly
Posted by a verified traveler on Mar 6, 2007
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5 out of 5
maybe the best beach in the world
Reading on the beach in summer is traditional. But on this beach the view is so fantastic that you have to put your book down and just stare. The Petit Piton rises directly out of the water to 2400 feet straight up. Great snorkeling off the beach. Loads of great fish. The resort setting is quite vertical; you use the resort transport to get around. Main restaurant is exquisite- not much more than the average in-town price, well worth it.
Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. At Sugar Beach, A Viceroy Resort, pamper yourself with a treatment at the full-service spa or have fun in the sun with activities like snorkeling and scuba diving. There are 3 restaurants on site. For a drink, you can stop by one of the onsite bars, including 2 beach bars and 3 bars/lounges. Public spaces have free WiFi and wired Internet. This luxury resort also offers an outdoor pool, a health club, and a garden. Free self parking is available. This 5-star Soufriere resort is smoke free.
1 floor
96 guestrooms or units
3 dining venues
2 bars on the beach
3 bars or lounges
Built in 1997
Nightclub
Supervised kid's activities (surcharge)
Childcare (surcharge)
Beach lounge chairs
Towels for the beach
Umbrellas for the beach
Poolside lounge chairs
Conference space
Breakfast available (surcharge)
Dry cleaning
Self-service laundry
Front desk (24 hours)
Staff is multilingual
Storage area for luggage
Concierge
Wedding services available
Pool or billiards table
Terrace
Garden
Gift shop
Beauty salon
Onsite shopping
Bellhop
Elevator
No smoking on site
Internet
Available in all rooms:
Free WiFi
, Free wired Internet
Available in some public areas:
Free WiFi
, Free wired Internet
Parking
Free self parking
Transport
Airport: Vieux Fort (UVF-Hewanorra Intl.) (35.2 km / 21.8 mi)
Parking: Free self parking
Room Amenities
Sugar Beach, A Viceroy Resort offers 96 air-conditioned accommodations with DVD players and minibars. Rooms open to furnished patios. Beds feature premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include safes and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.
Private patio (furnished)
Minibar
In-room dining (24 hours)
Flat-screen television
Satellite channels
DVD player
Coffee maker
Luxury bedding
Housekeeping (daily)
Nightly turndown service
Childcare in room (surcharge)
Hair dryer
Safe
Bathrobes
Slippers
Toiletries (free)
Telephone
Iron and ironing board
Climate control (air conditioning)
Ceiling fan
Food & Drink
For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 11:00 AM.
Great Room - This restaurant serves dinner only.
The Terrace - Overlooking the ocean, this restaurant serves breakfast and dinner. Open daily.
Bayside - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Cane Bar - Onsite bar. Open daily.
The Palm Court Lounge - Onsite bar. Open daily.
24-hour room service is available.
Nearby Activities
Recreational amenities at the resort include an outdoor pool and a health club.
The recreational activities listed below are available either on site or nearby; fees may apply.
Snorkeling on site
Fishing on site
Helicopter/airplane tours on site
Hiking/biking trails on site
Mountain biking nearby
Tennis lessons on site
Beach volleyball on site
Water skiing on site
Windsurfing on site
Yoga classes/instruction on site
Pilates classes on site
Fitness classes on site
Sailing on site
Scuba diving on site
Spa Services
Rainforset Spa has massage/treatment rooms. Services include hot stone massages, Swedish massages, facials, and body treatments. The spa is equipped with a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.
Hot stone massage
Swedish massage
Prenatal massage
Steam room in spa
Reflexology
Manicures and pedicures
Body treatments
Facial treatments
Aromatherapy treatments
Hydrotherapy treatments
Massages
Hotel Policies
Check-in
Check-in time ends at midnight
Check-in time starts at 3 PM
Check-out
Check-out by noon
Payment types
Children and extra beds
Children are welcome.
Pets
No pets allowed
Policies
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
Debit cards not accepted
Fees
Guests will be asked to pay the following charges at the property:
Resort fee: USD 25 per accommodation, per night
The resort fee includes:
Fitness center access
Fitness/yoga classes
Shuttle service
In-room coffee
WiFi access (may be limited)
We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for cooked-to-order breakfast: USD 40.00 per person (approximately)
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
