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Sugar Beach, A Viceroy Resort

5-star property
Val des Pitons, Soufriere, 1-855-201-7819
4.5 out of 5
Wonderful!
See all 13 travelocity Reviews

"The staff at Sugar Beach really made our stay! They were so attentive and kind, 5 star service for sure. Big should out to our Butler Gus we was alway ... " More

By a verified traveler on Wed 19 May 2021

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Hotel Description

5-star beachfront resort near Jalousie Beach

Beachside getaway

With a stay at this well-placed resort, you'll be half a mile (1 km) from Jalousie Beach and within 2 miles (3 km) of Gros Piton. Windward Islands and Pitons Management Area are also within half a mile (1 km).

Luxury amenities

This smoke-free resort features a full-service spa, a nightclub, and a restaurant. Relax with sun loungers and beach umbrellas, and enjoy a drink at one of the 2 beachside bars. Families will appreciate the playground, onsite laundry facilities, and in-room childcare.

Free Internet, patios

The 96 guestrooms offer free WiFi and free wired Internet, flat-screen TVs with satellite channels, and thoughtful touches like bathrobes and slippers. Furnished patios, 24-hour room service, and DVD players are also available.

Grand Villa (Luxury)

Bed Count 1 King Bed Maximum Occupancy 4 Max
$1,189* Per night/room Jun 11 - Jun 12

Superior Cottage (Luxury)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Luxury Bungalow, 2 Bedrooms

Bed Count 2 King Beds Maximum Occupancy 4 Max

Room, 4 Bedrooms, Oceanfront (Residence)

Bed Count 4 King Beds Maximum Occupancy 8 Max

Room, 4 Bedrooms (Residence)

Bed Count 4 King Beds Maximum Occupancy 8 Max

Room, 3 Bedrooms, Oceanfront (Residence)

Bed Count 3 King Beds Maximum Occupancy 6 Max

Sugar Beach, A Viceroy Resort ratings based on 13 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Sugar Beach, A Viceroy Resort

Everyone (2)
5 out of 5

Posted by on Dec 18, 2021

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5 out of 5
The staff at Sugar Beach really made our stay! They were so attentive and kind, 5 star service for sure. Big should out to our Butler Gus we was always on top of things and went the extra mile to make sure we had an amazing time!

Posted by on May 19, 2021

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5 out of 5

Amazing Hotel and Experience

Cons: Our only complaint was that the spa service- massages were not that good. Wasn't the best 5 star experience.
My husband and I just returned from our anniversary trip where we split the time between here and Ladera. Do not even bother with Ladera!!! This is a 5 star service all the way. We stayed in a villa with our own private butler to help us with anything we needed and the service didn't stop there. Everyone was so nice. They offer you complimentary beverages and cold towels at the pool. Also, they had a fantastic gym and fitness classes.

Posted by , from New York, NY on May 22, 2017

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5 out of 5

Amazing!

Location, staff and amenities were perfect. Second time we have been there and our anniversary trip was just perfect.

Posted by , from Merritt Island, FL on May 9, 2013

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4 out of 5

Paradise in the Pitons

A very desirable location and ambiance. The staff was very nice and friendly. There was a pleasant breeze most of the time and lovely flora fauna and rainforest throughout the property. Lovely beach and 'toys' to kayak, snorkel, and hobi cat included for guest use. Excellent Snorkeling. The only disappointment was the construction noise at the beach that went on into the evening (past dark) and no live music. This will become ""The Tides at Sugar Beach"" in the future, since it is currently under renovation. This was the location of a sugar plantation, so has history and artifacts, with a 'colonial' flare. We rented a four wheel automatic drive Jeep from Drive a Matic (excellent service and vehicles, ask for (X) to get around. Soufrierre is about a 10 minute drive. To the southern airport (UVF) is about one hour. Because of the construction noise and the reports we read about the dining at this facility we didn't eat here, although we were here 11 days. We were in Sugar Mill 1 which was really comfortable and convenient, although a bit too close to the roaring vent fans that ran occassionally for the kitchen across the drive way. Shuttles on property were very dependable. Dining at any of the resort hotels is pretty outrageous pricing, I am sorry to say. Do not order any seafoof bisque at any of them. It is no more than tomato broth...no seafood content, and will cost you between $7 and $10 US.. Mango Tree is worth dining because of the setting and view and sunset. Good food. Fedo's in Soufrierre was our favorite lunch stop. Fried fish of the day meal for about $7.00 US. Stay away from Tree Top Zip Line Tours. Very bad attitudes and process. Scarey.

Posted by on Jun 29, 2009

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4 out of 5

The best location on St. Lucia

My wife and I stayed at The Jalousie Plantation from May 21st-26th. It was our first trip to St. Lucia. We couldn't have picked a more romantic setting. The resort is situated on a small bay between the Pitons. Petite Piton rises up steeply just off the beach -- it's incredible. Not only is this the most scenic area of the island, but it's also close to many of the major attractions, such as Diamond Falls and Sulphur Springs. Castries is roughly 40 minutes away via water taxi. We stayed in an oceanview villa. The villas themselves were outdated but still clean and comfortable. Some villas are individual cottages; others consist of two joined units, though each still has a private patio with a plunge pool. If you're looking for fancy accomodations you'll be disappointed here, but the villas were perfectly acceptable and, frankly, a bit of an afterthought considering all the natural scenery. There were only two restaurants open on the resort: casual dining at The Bayside and fine dining at The Great Room. We bought an all-inclusive package, a good choice given the high prices at each. The food was good at both, but the dining experience at The Great Room was exceptional. The entire staff was very kind and helpful. For whatever we needed, they provided a prompt response. I would definitely recommend this hotel. At the airport, just about everyone we spoke with was headed to one of the three Sandals resorts on the island. I'm sure Sandals had great accomodations, but they simply can't compete with The Jalousie Plantation's location in the iconic Valley of the Pitons.

Posted by on Jun 12, 2009

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4 out of 5

Beware!

My pedal boat ride was 90 USD. My resort fee NOT INCLUDED with all-inclusive option was 300 USD for 5 nights. Be prepared! Otherwise, great place!

Posted by on May 6, 2009

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4 out of 5

Best Location on St Lucia

Just got back from 7 night trip to Jalousie. Warning to anyone who wants to go for a romantic vavation - lots and lots of kids there - no kids swimming pool - can get a little noisy - I booked an ocean view villa - ocean vew just about okay - lots of trees around the villas hide a perfect view - also fair warning that most villas are in fact duplexes - you have your own plunge pool but the terrace around it faces the door (which is locked and has privacy glass)of your neighbors - Whilst outside at your villa your neighbors can hear everything, and their plunge pool is only steps away. we had a family with kids staying next door and in the early morning they would play in the pool, so not much privacy or late night swimming or hanging around your deck, unless you want to disturb your neighbors. Staff was excellent, food excellent, bought the all inclusive package, no night entertainment, was mostly in bed by 10 pm. Some snorkeling on site, canoes, very little other water sports there. Cannot use pool after 6 pm and beaches are not lit at night. Shuttle service works well. Lots of hills so be ready to climb up and down. Often walked from villa to beach and restaurants but it takes 10 - 15 min. Went in July so waether was very hot. I would go back, but i would make sure i had a single villa, which are a few there and i wouldn't go whilst children are on vacation. Location is best on island, but not highly romantic. Once at jalousie, you have to take taxi in to neighboring souferie, but dont expect a lot of shops or restaurants.

Posted by on Jul 29, 2007

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5 out of 5

Memorable

We were ""bumped"" from our honeymoon plans (hurricane problems)to this lovely spot. A welcomed accident. A six foot (stunning) woman draped in white greeted us at the door to the plantation room restaurant with ""what would you love?"". Our ten days here will be hard to top. Go there and enjoy!

Posted by on May 9, 2007

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4 out of 5

The Jalousie Plantation

The Jalousie Plantation sits between the two Pitons of St. Lucia and provids a very quite and intimate setting surrounded by incredible beauty. Beware of menu prices a hot dog was $14 and a luch buffet was $45 per person. Going into town to buy food for breakfast and luch for a week will cost you about $65, or go with the All Inclusive and get the sticker shock out of the way. Rooms were clean with great views and the staff was fantastic. "

Posted by on Mar 22, 2007

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About the Sugar Beach, A Viceroy Resort

Location Val des Pitons, Soufriere,

All-inclusive Details

  • Gratuities included

Property Features

Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. At Sugar Beach, A Viceroy Resort, pamper yourself with a treatment at the full-service spa or have fun in the sun with activities like snorkeling and scuba diving. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include 2 beach bars and a bar/lounge. Public spaces have free WiFi and wired Internet. This luxury resort also offers an outdoor pool, a health club, and a sauna. Free self parking is available. This 5-star Soufriere resort is smoke free.

  • 1 floor
  • 96 guestrooms or units
  • 2 bars on the beach
  • Built in 1997
  • Nightclub
  • Deli
  • Supervised childcare (surcharge)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Onsite shopping
  • Bellhop
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Playground on site
  • DVD player

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Sugar Beach, A Viceroy Resort offers 96 accommodations with DVD players and minibars. Rooms open to furnished patios. Beds feature premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. This Soufriere resort provides complimentary wired and wireless Internet access. Business-friendly amenities include safes and phones. Additionally, rooms include coffee/tea makers and ceiling fans. A nightly turndown service is provided and housekeeping is offered daily.

  • Private patio (furnished)
  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • DVD player
  • Coffee maker
  • Luxury bedding
  • Housekeeping (daily)
  • Nightly turndown service
  • Childcare in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Climate control (air conditioning)
  • Ceiling fan

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 11:00 AM.

Sugar Beach, A Viceroy Resort has a restaurant on site.

Bayside - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

24-hour room service is available.

Nearby Activities

Recreational amenities at the resort include an outdoor pool, a health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snorkeling on site
  • Fishing on site
  • Helicopter/airplane tours on site
  • Hiking/biking trails on site
  • Mountain biking nearby
  • Tennis lessons on site
  • Beach volleyball on site
  • Water skiing on site
  • Windsurfing on site
  • Yoga classes/instruction on site
  • Pilates classes on site
  • Playground on site
  • Fitness classes on site
  • Sailing on site
  • Scuba diving on site

Spa Services

Rainforset Spa has massage/treatment rooms. Services include hot stone massages, Swedish massages, facials, and body wraps. The spa is equipped with a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.

  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Hot stone massage
  • Swedish massage
  • Prenatal massage
  • Steam room in spa
  • Reflexology
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available through room service. Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available through room service
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: USD 6.00 per person, per night for adults; USD 3.00 per night for guests aged 12-17 years old. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: USD 48.00 for adults and USD 26.40 for children (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Sugar Beach Viceroy
  • Sugar Beach, A Viceroy
  • Sugar Beach Viceroy Resort Soufriere
  • Sugar Beach Viceroy Soufriere
  • Viceroy Resort
  • Viceroy Resort Sugar Beach
  • Viceroy Sugar Beach
  • Jalousie Hilton
  • Sugar Beach, A Viceroy Resort Resort
  • Sugar Beach, A Viceroy Resort Soufriere
  • Jalousie Plantation St Lucia
  • Sugar Beach, A Viceroy Resort St. Lucia/Soufriere
  • Sugar Beach, A Viceroy Resort Resort Soufriere
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.