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4.0 out of 5

"Very clean, updated and friendly staff " More

By a verified traveler on Sun 14 Aug 2022

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Hotel Description

3-star hotel near Corso Italia

Heart of Sorrento

A stay at this Sorrento City Centre hotel places you steps from Piazza Tasso and a 5-minute walk from Corso Italia. Piazza Lauro and Sedile Dominova are also within half a mile (1 km).

Terrace, bar/lounge

This hotel features a rooftop terrace and a bar/lounge. WiFi in public areas is free. Self parking, a terrace, and a snack bar/deli are also offered.

Standard Double or Twin Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max
$117* Per night/room Apr 2 - Apr 3

Flexible Room (room change)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Family Room, 1 Bedroom

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Classic Double Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Quadruple Room

Bed Count room.options.bedSize.BunkBed.Singular Maximum Occupancy 4 Max

Standard Triple Room

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Hotel Sorrento City ratings based on 3 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 1.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Hotel Sorrento City

Everyone (3)
5 out of 5
Very clean, updated and friendly staff

Posted by on Aug 14, 2022

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Comment from Hotel Management

Sep 21, 2022 by Marica - Receptionist

Dear Luciano, thank you for taking time to review the Hotel Sorrento City. We are really pleased to read your beautiful words. We are happy that your stay here lived up to your expectations and that you enjoyed every aspect, from the central location, to the cleanliness of the rooms. We look forward to welcoming you soon. In the meantime, Best regards,

5 out of 5

Posted by on Aug 10, 2019

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Comment from Hotel Management

Aug 28, 2019 by Fabio Guest Relation Manager

Dear Guest, many thanks for your review! We are so happy that you enjoyed your stay at Hotel Sorrento City. Hoping to host you again, Kind Regards Fabio Guest Relation Manager

2 out of 5

Not as advertised...

The hotel was centrally located and the staff member at the front desk the first afternoon was kind and helpful. The air conditioning worked well. The positives end there... 1) The hotel was more like a hostel than a hotel. There were random trinkets (for sale?) all over the lobby, as if someone was running a second business out of it. 2) There was an infestation of ants EVERYWHERE, including in the beds. I don't mind a little wildlife, but if I'd wanted to be at one with nature, I'd have gone camping. When I went down to complain to the front desk staff, he simply shrugged it off and handed me a can of insecticide... 3) When we tried to escape the room and sit out on the rooftop deck the first night, we found it completely dark. The second night it was brightly lit - but locked and inaccessible. 4) Breakfast was almost entirely inedible. The fruit was rotten - not bruised, not a little past its prime- outright rotten. The cheese was completely melted from the heat (dining room not air conditioned). 5) All the rooms have balconies - ours overlooked someone's roof/alleyway. 6) Our hand soap fell into the bidet at one point, so we opened a new package. When we returned to the room, we found the maid had placed both soaps in the same holder. The next day, all our soap was gone. I might not have been as upset as I was if I'd known it was more like a hostel and hadn't paid a relatively high price for our stay. Would definitely NOT recommend.

Posted by on Aug 31, 2015

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Property Features

There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. A rooftop terrace, a library, and tour/ticket assistance are also featured at Hotel Sorrento City. Parking is available for a fee. This 3-star Sorrento hotel is smoke free.

  • 1 building
  • 12 guestrooms or units
  • 2 levels
  • Deli
  • Childcare (surcharge)
  • Terrace on the roof
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Library
  • Television in lobby
  • ATM
  • Onsite shopping
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Babysitting or childcare (surcharge)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Sorrento Station (0.3 km / 0.2 mi)
  • Property shuttles: Airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Hotel Sorrento City offers 12 air-conditioned accommodations with minibars and safes. Select Comfort beds feature premium bedding. Flat-screen televisions come with digital channels. Bathrooms include showers with rainfall showerheads, bidets, and hair dryers. This Sorrento hotel provides complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

  • Select Comfort beds
  • Minibar
  • Flat-screen television
  • Digital channels
  • Luxury bedding
  • Shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Bidet
  • Telephone
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7:30 AM to 10 AM.

Nearby Activities

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Snorkeling nearby
  • Hiking/biking trails nearby
  • Sailing nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby

Hotel Policies

Check-in

  • Check-in time starts at 1 PM
  • Check-in time ends at 2 AM

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Guests booked in a Flexible Room (room change) category may be required to change rooms during their stay.

Hotel Sorrento City offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets: EUR 10 per pet, per day
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Eurocard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Contactless check-in and contactless check-out are available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Pets cannot be left unattended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Water dispenser use by guests actively encouraged
  • Pets allowed in specific rooms only
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows regional sanitization guidelines Safe Hospitality National Protocol (Italy)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 0.00 per person, per night, up to 7 nights. This tax does not apply to children under 18 years of age.
  • A tax is imposed by the city: From 1 April - 31 October, EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 10 per person
  • Airport shuttle fee: EUR 150 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: EUR 0 (one-way)
  • Self parking fee: EUR 20 per day
  • Pet fee: EUR 10 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Sorrento City
  • Sorrento City
  • Sorrento City Hotel
  • City Hotel Sorrento
  • Hotel Sorrento City Sorrento
  • Sorrento City Sorrento
  • Hotel Sorrento City Hotel
  • Hotel Sorrento City Sorrento
  • Hotel Sorrento City Hotel Sorrento

You should know

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.