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5.0 out of 5

"This is THE HOTEL in Sorrento. The crown jewel. We treated ourselves to this amazing hotel and have absolutely no regrets. This place is like a pal ... " More

By a verified traveler on Mon 23 Nov 2015

Hotel Description

Family-friendly 5-star hotel near Marina Grande Beach

Seaside stay

A stay at this Sorrento Historic Centre hotel places you steps from Piazza Tasso and a 5-minute walk from Corso Italia. Sorrento Marina and Gulf of Naples are also within half a mile (1 km).

Poolside dining

This luxury hotel features a full-service spa, a marina, and 2 restaurants. There's fun for all ages with a children's pool and a playground, and families will appreciate the onsite laundry facilities. Unwind with a drink at one of the 2 bars/lounges and enjoy free perks like English breakfast and WiFi in public areas.

Free WiFi, LED TVs

The 82 soundproofed guestrooms offer free WiFi and 24-hour room service. Other amenities include minibars, premium bedding, and LED TVs with digital channels.

Junior Suite, Garden View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Superior Suite, Sea View

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Deluxe Suite, Sea View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Junior Suite, Sea View (Superior)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Classic Room, 1 Double Bed, Garden View

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Family Villa, 2 Bedrooms

Bed Count 1 Twin Bed Maximum Occupancy 5 Max

Grand Hotel Excelsior Vittoria ratings based on 2 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Grand Hotel Excelsior Vittoria

Everyone (1)
5 out of 5

MAGNIFICO!

Pros: Everything but especially the VIEW
Cons: Turn down service at night was a little early. But I'm being picky here!! They came around 6pm which is when we were getting ready for dinner.
Location: It's in the heart of Sorrento. The boats to Capri and Ischia are right outside the back door. Walk to town (well it's actually IN town) …..
This is THE HOTEL in Sorrento. The crown jewel. We treated ourselves to this amazing hotel and have absolutely no regrets. This place is like a palace but the staff is warm and accommodating. The view from our balcony took my breath away …. I nearly cried! I'm not sure if all the rooms have a view but whatever you do, spend the money to guarantee a view! It will make all the difference. The breakfast is incredible!!!! We paid a little more for this hotel than our other hotels and had no regrets whatsoever. DO IT!!!! It's one of the most memorable places you'll ever stay!!!

Posted by on Nov 23, 2015

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5 out of 5

HOTEL EXCELSIOR VITTORIO

THIS PLACE IS GREAT! STAYED IN 5* IN POSITANO, NICE. STAYED IN AMALFI 5*, VERY NICE. STAYING HERE NOW, UNBELIEVABLY NICE.

Posted by on Aug 26, 2009

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About the Grand Hotel Excelsior Vittoria

Location Piazza Tasso 34, Sorrento, NA 80067

Renovations + Closures

The property is closed between 08 January and 31 March.

Property Features

Grand Hotel Excelsior Vittoria offers its guests a full-service spa, a marina, and a health club. There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. You'll find a business center on site. There are 3 meeting rooms available. A children's pool, a seasonal outdoor pool, and a rooftop terrace are also featured at the luxury Grand Hotel Excelsior Vittoria. An airport shuttle (available 24 hours) and a train station pick-up service are available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis. Smoking is allowed in designated areas at this 5-star Sorrento hotel.

  • 82 guestrooms or units
  • 6 levels
  • 3 buildings
  • 2 dining venues
  • 2 bars or lounges
  • Built in 1834
  • English breakfast (free)
  • Bar by the pool
  • Deli
  • Supervised kid's activities (surcharge)
  • Childcare (surcharge)
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Children's pool
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Playground on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge) , RV, bus, truck parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: Naples (NAP-Naples Intl.) (56.8 km / 35.3 mi)
  • Train station: Sorrento Station (5 km / 3.1 mi)
  • Property shuttles: Airport shuttle and train station pick-up
  • Parking: Valet parking, self parking, and RV/bus/truck parking available for a surcharge

Room Amenities

Grand Hotel Excelsior Vittoria offers 82 accommodations with minibars and laptop-compatible safes. Each accommodation is individually decorated. Beds feature down comforters and premium bedding. 42-inch LED televisions come with digital channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and bidets. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and complimentary toiletries. A nightly turndown service is provided and housekeeping is offered daily.

  • Separate bedroom
  • Minibar
  • In-room dining (24 hours)
  • LED television
  • Digital channels
  • Luxury bedding
  • Down blanket
  • Bathtub or shower
  • Housekeeping (daily)
  • Nightly turndown service
  • Childcare in room (surcharge)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Unique decor
  • Connecting rooms available

Food & Drink

Guests are served free English breakfast daily from 7:00 AM to 11:00 AM.

Terrazza Bosquet - Overlooking the ocean, this fine-dining restaurant specializes in local and international cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting). 1-star Michelin rating. Reservations are required.

Orangerie Restaurant - This restaurant is located by the pool and specializes in local cuisine. Guests can enjoy alfresco dining (weather permitting). Open daily.

Bar Vittoria - Overlooking the ocean, this bar specializes in international cuisine and serves light fare only. Guests can enjoy alfresco dining (weather permitting). Open daily.

24-hour room service is available.

Nearby Activities

A children's pool and a seasonal outdoor pool are on site. Other recreational amenities include a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Horse riding nearby
  • Playground on site
  • Bicycle rentals nearby
  • Ecotours nearby
  • Helicopter/airplane tours on site
  • Basketball on site
  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa, Boutique Spa La Serra. Services include deep-tissue massages, sports massages, Swedish massages, and facials. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a spa tub.

The spa is open daily.

  • Deep tissue massage
  • Swedish massage
  • Spa tub in spa
  • Sports massage
  • Manicures and pedicures
  • Body treatments
  • Facial treatments
  • Hydrotherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Roll-in shower

Hotel Policies

Check-in

  • Minimum check-in age is: 18

Special check-in instructions:

24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Airport transportation is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 198 per night.

Pets

  • Pets are welcome and stay free
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed
  • Debit cards not accepted
  • Pets allowed (no fees)
  • Parking height restrictions apply
  • 24-hour check-in
  • Number of children who can stay free - 2
  • Online Penalty Collection

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: From 1 November - 31 March, EUR 0.00 per person, per night
  • A tax is imposed by the city: From 1 April - 31 October, EUR 4.00 per person, per night
  • Resort fee (April - January): EUR 40 per accommodation, per night

The resort fee includes:

  • Pool access
  • Beach loungers
  • Fitness center access
  • Shuttle service
  • Valet parking
  • Parking

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 180 per vehicle (one-way)
  • Self parking fee: EUR 35 per day (in/out privileges)
  • Valet parking fee: EUR 35 per day (in/out privileges)
  • Rollaway bed fee: EUR 198 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Excelsior Vittoria
  • Grand Excelsior Vittoria
  • Grand Excelsior Vittoria Sorrento
  • Grand Hotel Excelsior Vittoria
  • Grand Hotel Excelsior Vittoria Sorrento
  • Grand Hotel Vittoria Excelsior
  • Grand Vittoria
  • Hotel Excelsior Vittoria
  • Hotel Grand Excelsior Vittoria
  • Hotel Grand Vittoria
  • Sorrento Excelsior
  • Sorrento Hotel Excelsior
  • Excelsior Vittoria Sorrento
  • Grand Hotel Excelsior Vittoria Hotel
  • Grand Hotel Excelsior Vittoria Sorrento
  • Grand Hotel Excelsior Vittoria Hotel Sorrento

You should know

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 2999.99, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Grand Hotel Excelsior Vittoria offers transfers from the airport and train station (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details.
  • The seasonal pool will open in April and close in October.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.

Awards & Affiliations

  • Grand Hotel Excelsior Vittoria is listed in the 2017 Condé Nast Traveler Top 100 List.
  • The property is a member of the Leading Hotels of the World.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.