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5.0 out of 5

"This is THE HOTEL in Sorrento. The crown jewel. We treated ourselves to this amazing hotel and have absolutely no regrets. This place is like a pal ... " More

By a verified traveler on Mon 23 Nov 2015

Hotel Description

Family-friendly 5-star hotel near Marina Grande Beach

Seaside stay

A stay at this Sorrento Historic Centre hotel places you steps from Piazza Tasso and a 5-minute walk from Corso Italia. Sorrento Marina and Marina Grande Beach are also within half a mile (1 km).

Poolside dining

This luxury hotel features a full-service spa, a marina, and 2 restaurants. There's fun for all ages with a children's pool and a playground, and families will appreciate the onsite laundry facilities. Relax with a drink at one of the 2 bars/lounges and get perks like free WiFi.

Free WiFi, LED TVs

The 82 soundproofed guestrooms offer free WiFi and 24-hour room service. Other amenities include minibars, Frette Italian sheets, and LED TVs with digital channels.

Suite (Lucio Dalla)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 3 Bedrooms (Pavarotti)

Bed Count 1 King Bed Maximum Occupancy 6 Max

Junior Suite, Balcony, Sea View (Superior)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite (Caruso)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite (Pavarotti)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Grand Suite (Deluxe)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Grand Hotel Excelsior Vittoria ratings based on 2 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Grand Hotel Excelsior Vittoria

Everyone (1)
5 out of 5

MAGNIFICO!

Pros: Everything but especially the VIEW
Cons: Turn down service at night was a little early. But I'm being picky here!! They came around 6pm which is when we were getting ready for dinner.
Location: It's in the heart of Sorrento. The boats to Capri and Ischia are right outside the back door. Walk to town (well it's actually IN town) …..
This is THE HOTEL in Sorrento. The crown jewel. We treated ourselves to this amazing hotel and have absolutely no regrets. This place is like a palace but the staff is warm and accommodating. The view from our balcony took my breath away …. I nearly cried! I'm not sure if all the rooms have a view but whatever you do, spend the money to guarantee a view! It will make all the difference. The breakfast is incredible!!!! We paid a little more for this hotel than our other hotels and had no regrets whatsoever. DO IT!!!! It's one of the most memorable places you'll ever stay!!!

Posted by on Nov 23, 2015

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5 out of 5

HOTEL EXCELSIOR VITTORIO

THIS PLACE IS GREAT! STAYED IN 5* IN POSITANO, NICE. STAYED IN AMALFI 5*, VERY NICE. STAYING HERE NOW, UNBELIEVABLY NICE.

Posted by on Aug 26, 2009

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About the Grand Hotel Excelsior Vittoria

Location Piazza Tasso 34, Sorrento, NA 80067

Renovations + Closures

This property is closed from October 28 2020 to March 31 2021 (dates subject to change).

The property is closed between January 08 and April 30.

Property Features

Grand Hotel Excelsior Vittoria offers its guests a full-service spa, a marina, and a health club. There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces. You'll find a business center on site. There are 3 meeting rooms available. A children's pool, a seasonal outdoor pool, and a rooftop terrace are also featured at the luxury Grand Hotel Excelsior Vittoria. An airport shuttle (available 24 hours) and a train station pick-up service are available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis. Smoking is allowed in designated areas at this 5-star Sorrento hotel.

  • 82 guestrooms or units
  • 6 levels
  • 3 buildings
  • 2 dining venues
  • 2 bars or lounges
  • Built in 1834
  • Bar by the pool
  • Deli
  • Supervised kid's activities (surcharge)
  • Childcare (surcharge)
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Children's pool
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Playground on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge) , RV, bus, truck parking (surcharge) , Limited onsite parking

Transport

  • Airport: Naples International Airport (NAP) (52.5 km / 32.7 mi)
  • Train station: Sorrento Station (0.4 km / 0.3 mi)
  • Property shuttles: Airport shuttle and train station pick-up
  • Parking: Valet parking, self parking, and RV/bus/truck parking available for a surcharge

Room Amenities

Grand Hotel Excelsior Vittoria offers 82 accommodations with minibars and laptop-compatible safes. Each accommodation is individually decorated. Beds feature Frette Italian sheets and premium bedding. 42-inch LED televisions come with digital channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and bidets. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and complimentary toiletries. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

  • Separate bedroom
  • Minibar
  • In-room dining (24 hours)
  • LED television
  • Digital channels
  • Frette Italian linens
  • Hypo-allergenic bedding
  • Bathtub or shower
  • Housekeeping (daily)
  • Nightly turndown service
  • Childcare in room (surcharge)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Unique decor
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy English breakfast daily from 7:00 AM to 11:00 AM.

Terrazza Bosquet - Overlooking the ocean, this fine-dining restaurant specializes in local and international cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting). 1-star Michelin rating. Reservations are required.

Orangerie Restaurant - This restaurant is located by the pool and specializes in local cuisine. Guests can enjoy alfresco dining (weather permitting). Open daily.

Bar Vittoria - Overlooking the ocean, this bar specializes in international cuisine and serves light fare only. Guests can enjoy alfresco dining (weather permitting). Open daily.

24-hour room service is available.

Nearby Activities

A children's pool and a seasonal outdoor pool are on site. Other recreational amenities include a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Horse riding nearby
  • Playground on site
  • Bicycle rentals nearby
  • Ecotours nearby
  • Helicopter/airplane tours on site
  • Basketball on site
  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Volleyball on site
  • Scuba diving nearby
  • Scooter/moped rentals nearby

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa, Boutique Spa La Serra. Services include deep-tissue massages, sports massages, Swedish massages, and facials. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a spa tub.

The spa is open daily.

  • Deep tissue massage
  • Swedish massage
  • Spa tub in spa
  • Sports massage
  • Manicures and pedicures
  • Body treatments
  • Facial treatments
  • Hydrotherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 3 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 198.0 per night.

Pet Policy

  • Pets are welcome and stay free
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Safety features at this property include a carbon monoxide detector, a smoke detector, and a security system

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and a security system in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast and dinner. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows cleaning and disinfection practices of Safe Hospitality National Protocol (Italy) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Pets allowed (no fees)
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows regional sanitization guidelines Safe Hospitality National Protocol (Italy)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Parking height restrictions apply
  • Individually-wrapped food options are available for dinner
  • Number of children who can stay free - 2
  • gap period enforced between guest stays 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 0.00 per person, per night, up to 7 nights. This tax does not apply to children under 18 years of age.
  • A tax is imposed by the city: From 1 April - 31 October, EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 18 years of age.
  • Resort fee: EUR 40 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: EUR 50 per person (approximately)
  • Airport shuttle fee: EUR 180 per vehicle (one-way)
  • Self parking fee: EUR 35 per day (in/out privileges)
  • Valet parking fee: EUR 35 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: EUR 198.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Excelsior Vittoria
  • Grand Excelsior Vittoria
  • Grand Excelsior Vittoria Sorrento
  • Grand Hotel Excelsior Vittoria
  • Grand Hotel Excelsior Vittoria Sorrento
  • Grand Hotel Vittoria Excelsior
  • Grand Vittoria
  • Hotel Excelsior Vittoria
  • Hotel Grand Excelsior Vittoria
  • Hotel Grand Vittoria
  • Sorrento Excelsior
  • Sorrento Hotel Excelsior
  • Excelsior Vittoria Sorrento
  • Grand Hotel Excelsior Vittoria Hotel
  • Grand Hotel Excelsior Vittoria Sorrento
  • Grand Hotel Excelsior Vittoria Hotel Sorrento

You should know

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 1999.99, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Grand Hotel Excelsior Vittoria offers transfers from the airport and train station (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details.
  • The seasonal pool will open in May and close in October.
  • Up to 2 children 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.

Awards & Affiliations

Grand Hotel Excelsior Vittoria is listed in the 2017 Condé Nast Traveler Top 100 List and the 2020 Travel + Leisure 500.

The property is a member of the Leading Hotels of the World.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.