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Best Western Ponderosa Lodge

2.5-star property
500 Highway 20 W, Sisters, OR 1-855-201-7819
4.9 out of 5
Exceptional!
See all 21 travelocity Reviews

"Beds were too hard everything else was amazing " More

By a verified traveler on Sun 11 Feb 2024

Points Of Interest

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Hotel Description

Enjoy free breakfast at this golf Sisters hotel

In shopping district

Stay at this Sisters hotel and you'll be within half a mile (1 km) of Cork Cellars and 2 miles (3 km) of Village Green Park. Cliff Clemens Park and Peterson Ridge Trail are also within 2 miles (3 km).

Full-service spa, outdoor pool

A full-service spa and an outdoor pool are featured at this smoke-free hotel. Enjoy the seasonal outdoor pool and free perks like continental breakfast and free self parking. Enjoy the spa tub and conveniences like a 24-hour front desk and laundry facilities.

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$123* Per night/room Apr 24 - Apr 25

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds, Accessible, Bathtub

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly;with Sofabed)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed, Non Smoking, Jetted Tub (Pet Friendly;with Sofabed)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Best Western Ponderosa Lodge ratings based on 21 Verified Reviews

Review Summary
4.9 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Best Western Ponderosa Lodge

Everyone (12) Couples (4) Family (3)
5 out of 5
Beds were too hard everything else was amazing

Posted by on Feb 11, 2024

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Comment from Hotel Management

Feb 12, 2024 by Neil

Thank you for staying at our Lodge and taking the time to review our hotel. We hope you'll come back and see us sometime soon.

5 out of 5
The staff is really nice! The hotel was clean, quiet, and spacious. The grounds are pretty. The hotel is close to shopping.

Posted by on Jul 25, 2023

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Comment from Hotel Management

Aug 16, 2023 by Jones

Thank you for staying with us and taking the time to review our Lodge. We hope to see you again some time soon.

5 out of 5

Posted by on Jul 19, 2023

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Comment from Hotel Management

Aug 16, 2023 by NeilDidIt

Thank you for staying with us and taking the time to review our Lodge. We hope to see you again some time soon.

5 out of 5
Even though we only stayed one night we really enjoyed it here. The room was spacious, well laid out and everything was clean and fresh.

Posted by , from SALEM on Jul 24, 2022

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Comment from Hotel Management

Aug 16, 2022 by Al Paca

Thank you for choosing to stay at the Ponderosa Lodge, where the great outdoors is at your doorstep!

5 out of 5

Posted by on Aug 8, 2021

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5 out of 5
Very nice place to stay. Love the grounds the alpacas are wonderful. The wild life is fantastic this morning on our walk we walked by a small 3 point buck just barely disturbing him. He stood and stared at us as if to say. Excuse me?

Posted by on Jul 15, 2020

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Comment from Hotel Management

Jul 15, 2020 by Anje

Thank you for such a great review! We are glad you enjoyed your stay. The deer are around everyday, I am glad you got to see them. We look forward to having you stay with us in the future. Take Care

5 out of 5

Posted by on Feb 21, 2020

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Comment from Hotel Management

Feb 23, 2020 by Guest Relations

Thank you for your review.

5 out of 5

Posted by on Aug 31, 2019

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Comment from Hotel Management

Oct 7, 2019 by Neil Smyth - Front Desk

Thank you so much for staying at our Lodge. We appreciate you taking the time to complete your Expedia review. Reviews help us get insight into how we can further satisfy and delight our wonderful customers. For further questions or inquiries please do not hesitate to contact any of our staff members at our location.

5 out of 5
The room was amazing! We had a very cool view out the sliding glass door and the room was incredibly clean and cozy

Posted by on Jun 25, 2019

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Comment from Hotel Management

Jun 28, 2019 by Ponderosa Lodge

Dear Anonymous, Thank you for your feedback! We are so pleased to hear that you enjoyed your stay with us! Come back soon!

5 out of 5
Beautiful hotel, super friendly check in and breakfast staff and room was comfortable and spotless! Very quiet location

Posted by on Jun 2, 2019

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Comment from Hotel Management

Jun 3, 2019 by Ponderosa Lodge

Dear Anonymous, Thank you for your feedback! We have a very unique and special property here. We are so pleased to hear that you felt our property was beautiful and that the staff members were kind and attentive to your needs! Please come back and visit us soon!

About the Best Western Ponderosa Lodge

Location 500 Highway 20 W, Sisters, OR 97759

Renovations + Closures

The following facilities or services will be unavailable from October 23 2023 to May 19 2024 (dates subject to change):

  • Swimming pool

The following facilities are closed seasonally each year. They will be closed from September 30 to May 19:

  • Swimming pool

Property Features

Best Western Ponderosa Lodge offers its guests a full-service spa, an outdoor pool, and a spa tub. Public spaces have free WiFi. A 24-hour business center and a meeting room are available. Free breakfast is available daily. Event space at this hotel measures 1200 square feet (111 square meters) and includes conference space. Spa services, barbecue grills, and a vending machine are also featured at Best Western Ponderosa Lodge. Limited free parking is available on a first-come, first-served basis. This Sisters hotel is smoke free.

  • 75 guestrooms or units
  • 2 levels
  • 1200 sq ft of conference space
  • 111 sq m of conference space
  • Continental breakfast (free)
  • Poolside lounge chairs
  • Ski lift tickets
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference space
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • No smoking on site
  • Water dispenser

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Best Western Ponderosa Lodge offers 75 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Rooms open to balconies or patios. Refrigerators and microwaves are provided. Flat-screen televisions come with cable channels. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

  • Private balcony or patio
  • Private outdoor space
  • Flat-screen television
  • Cable channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Exterior corridor access
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet
  • Toothbrush and toothpaste available

Food & Drink

Guests are served free continental breakfast daily from 7 AM to 10 AM.

Nearby Activities

An outdoor pool and a spa tub are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snowboarding nearby
  • Snowmobiling nearby
  • Mountain biking nearby
  • Snowshoeing nearby
  • Downhill skiing nearby
  • Health or beauty spa nearby
  • Cross-country skiing nearby
  • Horse riding nearby
  • Sledding nearby
  • Hunting nearby
  • Bicycle rentals nearby
  • Ecotours nearby
  • Snow tubing nearby
  • Mountain climbing nearby
  • Hiking/biking trails nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Handrails in stairways
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 25 per accommodation, per day (maximum USD 150 per stay)
  • Food and water bowls and an off-leash area are available
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Humane animal treatment
  • Masks are compulsory at the property
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Water dispenser use by guests actively encouraged
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 12
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per accommodation, per day (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Ponderosa
  • Best Western Ponderosa Lodge
  • Best Western Ponderosa Lodge Motel
  • Best Western Ponderosa Lodge Motel Sisters
  • Best Western Ponderosa Lodge Sisters
  • Best Western Ponderosa Hotel Sisters
  • BEST WESTERN Ponderosa Lodge Sisters, Oregon
  • Best Western Sisters
  • Sisters Best Western
  • Best Western Ponderosa Sisters
  • Best Western Ponderosa Sisters
  • Best Western Ponderosa Lodge Hotel
  • Best Western Ponderosa Lodge Sisters
  • Best Western Ponderosa Lodge Hotel Sisters

You should know

  • The seasonal pool will open in May and close in October.
  • Pool access available from 9:00 AM to 10:00 PM.
  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.