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Hotel Chancellor@Orchard

3.5 star property
Family-friendly 3.5-star hotel near Orchard Road

Choose dates to view prices

Photo gallery for Hotel Chancellor@Orchard

Exterior
Lobby
Outdoor banquet area
Outdoor pool
Exterior

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Parking available

Explore the area

View in a map
28 Cavenagh Road, Singapore, 229635
  • Place, Orchard Central
    ‪2 min walk‬
  • Place, Orchard Road
    ‪5 min walk‬
  • Place, Fort Canning Park
    ‪10 min walk‬
  • Airport, Singapore (SIN-Changi)
    ‪26 min drive‬

Room options

View all photos for Deluxe Double or Twin Room

In-room safe, desk, soundproofing, free WiFi

Deluxe Double or Twin Room

8.4 out of 10
Very good
(18 reviews)
  • 205 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Premier Double or Twin Room

In-room safe, desk, soundproofing, free WiFi

Premier Double or Twin Room

  • City view
  • 194 sq ft
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Triple Room

Deluxe Triple Room | In-room safe, desk, soundproofing, free WiFi

Deluxe Triple Room

7.0 out of 10
Good
(2 reviews)
  • 193 sq ft
  • Sleeps 3
  • 3 Twin Beds OR 1 Queen Bed and 1 Twin Bed
  • Free WiFi

View all photos for Deluxe Triple Room

In-room safe, desk, soundproofing, free WiFi

Deluxe Triple Room

  • Sleeps 3
  • Free WiFi

View all photos for Deluxe Room 2 Single bed

In-room safe, desk, soundproofing, free WiFi

Deluxe Room 2 Single bed

  • Sleeps 2
  • Free WiFi

View all photos for Premier Triple Room

In-room safe, desk, soundproofing, free WiFi

Premier Triple Room

  • Sleeps 3
  • Free WiFi

View all photos for Deluxe Room

In-room safe, desk, soundproofing, free WiFi

Deluxe Room

  • Sleeps 2
  • Free WiFi

View all photos for Premier Room

In-room safe, desk, soundproofing, free WiFi

Premier Room

  • Sleeps 2
  • Free WiFi

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About the neighborhood

Singapore

Orchard stay.A stay at this Orchard hotel places you within half a mile (1 km) of Orchard Road and 2 miles (3 km) of Bugis Street Shopping District. Marina Bay Sands Skypark and Marina Bay Sands Casino are also within 3 miles (5 km).

What's nearby

  • Orchard Central - 2 min walk - 0.1 miles
  • Plaza Singapura - 5 min walk - 0.3 miles
  • Orchard Road - 5 min walk - 0.3 miles
  • Fort Canning Park - 10 min walk - 0.6 miles
  • Bugis Street Shopping District - 17 min walk - 0.9 miles

Getting around

  • Somerset Station - 6 min walk
  • Kempas Baru Station - 34 min drive
  • Singapore Changi Airport (SIN) - 27 min drive

Restaurants

  • ‪Tha Siam Thai Kitchen - ‬1 min walk
  • ‪Samantha's Vip Wine Bar - ‬1 min walk
  • ‪Al Madinah Restaurant - ‬1 min walk
  • ‪Bistro Du Le Pin - ‬1 min walk
  • ‪Fukuda Yakitori Dining - ‬1 min walk

About this property

Hotel Chancellor@Orchard

Family-friendly 3.5-star hotel near Orchard Road
There's a restaurant on site. Public spaces have free WiFi. Hotel Chancellor@Orchard offers its guests an outdoor pool and a children's pool. There are 4 meeting rooms available. A terrace, a vending machine, and tour/ticket assistance are also featured at the family-friendly Hotel Chancellor@Orchard. For a fee, parking is available.

Smoking is allowed in designated areas at this 3.5-star Singapore hotel.

  • 488 guestrooms or units
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Smoking in designated areas
  • Dining venue
Hotel Chancellor@Orchard offers 488 air-conditioned accommodations with safes and coffee/tea makers. 32-inch LED televisions come with cable channels.

Bathrooms include showers and complimentary toiletries. This Singapore hotel provides complimentary wireless Internet access. Housekeeping is offered daily and refrigerators can be requested.

Similar properties

Outdoor pool
Hotel Grand Central
Orchard
  • Pool
  • Kids pool
  • Free WiFi
  • Restaurant
3.7 out of 5, Good, 803 reviews
$120 nightly
The price is $132
May 15 - May 16
Total with taxes and fees
Hotel Grand Central

Property amenities

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Refrigerator on request
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (SGD 10 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: SGD 20 for adults and SGD 15 for children
  • A restaurant

Things to do

  • Children's pool
  • Outdoor pool
  • Playground

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking

Room amenities

Entertainment

  • 32-inch LED TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Refrigerator on request
  • Room service

More

  • Air conditioning
  • Desk
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Chancellor@Orchard

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: SGD 50.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately SGD 20 for adults and SGD 15 for children
  • Self parking fee: SGD 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and cash. For guests' safety, the property includes a fire extinguisher in each accommodation.

We should mention

  • One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Chancellor@Orchard Singapore
Hotel Chancellor@Orchard
Chancellor@Orchard Singapore
Chancellor@Orchard
Hotel Chancellor@Orchard Hotel
Hotel Chancellor@Orchard Singapore
Hotel Chancellor@Orchard Hotel Singapore

Frequently asked questions

How close is Hotel Chancellor@Orchard to the airport?

Hotel Chancellor@Orchard is 10.1 mi (21-min drive) away from the Seletar Airport (XSP) airport, the closest popular airport to the property.

How much does it cost to stay at Hotel Chancellor@Orchard?

As of May 2, 2026, prices found for a 1-night stay for 2 adults at Hotel Chancellor@Orchard on May 10, 2026 start from $133, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel Chancellor@Orchard have an airport shuttle?

Airport shuttle services are not available at Hotel Chancellor@Orchard.

How close is Hotel Chancellor@Orchard to the beach?

This hotel is 5 mi (18-min drive) from Palawan Beach and 5.9 mi (22-min drive) from Siloso Beach. Don't forget your sunscreen!

Does Hotel Chancellor@Orchard offer free breakfast?

Free breakfast isn’t provided at Hotel Chancellor@Orchard, but buffet breakfast is offered for a fee of SGD 20 for adults and SGD 15 for children. It's available every day from 7 AM to 10 AM.

Is there a casino at Hotel Chancellor@Orchard?

No, there is no casino at this hotel, but Marina Bay Sands Casino (5-min drive) and Resort World Sentosa Casino (10-min drive) are nearby.

What time is check-in at Hotel Chancellor@Orchard?

Check-in begins at 3:00 PM.

Is there free parking at Hotel Chancellor@Orchard?

Free parking is not available at this hotel. Self parking is available for SGD 10 per day.

Does Hotel Chancellor@Orchard have a pool?

Hotel Chancellor@Orchard features an outdoor pool and a children's pool.

Does Hotel Chancellor@Orchard have a restaurant?

Yes, there is a restaurant on site.

Does Hotel Chancellor@Orchard have a spa?

There are no spa services available at this hotel.

How close is Hotel Chancellor@Orchard to downtown Singapore?

Hotel Chancellor@Orchard is 1.1 mi away from Singapore.

Hotel Chancellor@Orchard Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 131 out of 711 reviews
Rating 8 - Good. 281 out of 711 reviews
Rating 6 - Okay. 192 out of 711 reviews
Rating 4 - Poor. 70 out of 711 reviews
Rating 2 - Terrible. 37 out of 711 reviews

7.4/10

Cleanliness

7.2/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

Reviews

8/10 Good

Sui Chee

Liked: Cleanliness, staff & service, amenities
The toilet bit smelly and stinky even after room cleaning. The lady houseckeeoing some friendy wil greet but some not😅
Stayed 3 nights in Jan 2026

10/10 Excellent

Ajay N

Stayed 1 night in Jan 2026

10/10 Excellent

DEFA

Stayed 1 night in Jan 2026

8/10 Good

Karthikeyan

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
normal hotel good location
Stayed 3 nights in Jan 2026

4/10 Poor

sharifah

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
I thought there is restaurant but it only open for breakfast.The pictures on their website i Is not the hotel looks like
Stayed 20 nights in Dec 2025

8/10 Good

Van My

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was a good stay, very close to shopping district.
Stayed 6 nights in Dec 2025

10/10 Excellent

ARVINCARLO

Stayed 2 nights in Dec 2025

8/10 Good

Clarence Shuh Tzer

Traveled with partner
Liked: Cleanliness
Managed my expectations - service wasn’t fastest, but overall for the price paid & the central location, it was a pleasant enough experience.
Stayed 1 night in Dec 2025

8/10 Good

K h

Stayed 1 night in Dec 2025

10/10 Excellent

Phyllis C

Stayed 2 nights in Nov 2025

8/10 Good

Serena

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms and so convenient to Orchard road shopping. The hot water urn in room is a plus, shower bath too high. The hotel service is very good at check in.
Stayed 2 nights in Dec 2025

8/10 Good

Wen Soon

Liked: Cleanliness, staff & service, amenities
Convinient
Stayed 3 nights in Dec 2025

10/10 Excellent

Marek

Stayed 2 nights in Dec 2025

10/10 Excellent

Suryaprakash

Stayed 4 nights in Dec 2025

8/10 Good

Sophia

Traveled with family
Liked: Amenities
Everything was good. Good pricing and location. Would recommend and come back to the same hotel for next stay. However TV did not work and room was a little small. Overall good experience!
Stayed 4 nights in Dec 2025

10/10 Excellent

YI WEN

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
It’s my first time stay here. I am travelling with my 2 yo baby, the amenities in the room are full equipped, decent enough for 2 nights stay. Love the heater and easier for me to prep milk for my baby and refill hot water. Clean bedsheets, pillow and towels. Front officer, concierge, cleaner lady are helpful and kind. This hotel located in strategic location in Orchard, easier walking distance to MRT and shopping malls near by. Definitely will have my next visit for my family trip or business trip 😉
It’s convenient to have a water heater that can instantly get hot water 💧 during my stay and for my 👶🏻.
Beautiful canning park nearby and you can commute by MRT or the Dhoby Ghaut Station.
View from hotel level 8 lift waiting area 🥰 Beautiful
Stayed 2 nights in Dec 2025

8/10 Good

GO

Business traveler
Liked: Cleanliness, staff & service, room comfort
Staff was friendly, good location.
Stayed 3 nights in Dec 2025

2/10 Terrible

Carmi

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I rarely write reviews, but this hotel experience was so terrible that I feel obligated to warn others. From the moment we stepped into the room, it was obvious how outdated everything was. The furnitures were dusty, and the whole place felt neglected. For a room booked for three people, they provided only two towels. When I called to request an additional towel, the lady on the phone rudely told me, “We only provide two.” After I reminded her that three of us checked in, she very reluctantly said she would give one but made it clear they “don’t normally do it.” The tone alone was enough to make me feel like I was inconveniencing them. It only got worse. When I checked the pillows, they smelled bad—definitely not washed or fresh. I asked reception for clean ones, and after some time a lady brought two replacements. When we tried returning the smelly pillows, she even asked, “You can’t use these pillows ah?” I told her plainly that they didn’t smell clean. She then said, “Go ahead, check this one,” referring to the new pillows, as if we were being difficult for expecting basic hygiene. Our first night was unbearable. The air-conditioning barely worked and the room stayed uncomfortably hot. On top of that, my husband and I kept waking up because our bodies were itchy from the sheets. It was impossible to rest. We had paid for three nights, but the conditions were so bad, unclean, and uncomfortable that we ended up booking another hotel just to escape this place.
Stayed 3 nights in Nov 2025

8/10 Good

Vilma

Stayed 3 nights in Sep 2025

6/10 Okay

Angela

Liked: Amenities
Great location close to Orchard Road, shops, food and transport. Our room was dated and a little run down. Had to call maintenance to fix the drain in the shower and leaking toilet. Staff were friendly and helpful. Lovely cleaning staff. Water filer and heater was a nice touch. Nice view. Loved the super cold air con and having a fridge was appreciated.
Stayed 4 nights in Nov 2025

8/10 Good

Joselito

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2025

8/10 Good

Brian Eliot

Stayed 1 night in Nov 2025

6/10 Okay

Ian

Liked: Cleanliness
It was ok..
Stayed 3 nights in Oct 2025

8/10 Good

Brian

Liked: Cleanliness, amenities, property conditions & facilities
Staff good, room clean, breakfast fantastic
Stayed 3 nights in Oct 2025

10/10 Excellent

Ashleigh

Liked: Cleanliness, amenities, property conditions & facilities
Clean room and good location
Stayed 2 nights in Oct 2025