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Novotel Shenzhen Watergate

4.0 star property
4-star hotel near Huaqiangbei

Choose dates to view prices

Photo gallery for Novotel Shenzhen Watergate

Daily buffet breakfast for a fee
Lobby
Exterior
Superior Room, 1 Queen Bed, City View | Free minibar, in-room safe, desk, iron/ironing board
Superior Suite, 1 King Bed | Free minibar, in-room safe, desk, iron/ironing board

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Breakfast available

Explore the area

View in a map
1019 Shennan Zhong Rd, Shenzhen, Guangdong, 518031
  • Place, Shenzhen Science and Technology Museum
    ‪5 min walk‬
  • Place, Shenzhen Museum
    ‪5 min walk‬
  • Place, Huaqiangbei
    ‪11 min walk‬
  • Airport, Shenzhen (SZX-Shenzhen Intl.)
    ‪27 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Free minibar, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed

8.0 out of 10
Very good
(4 reviews)
  • City view
  • 237 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Superior Suite, 1 King Bed

Superior Suite, 1 King Bed | Free minibar, in-room safe, desk, iron/ironing board

Superior Suite, 1 King Bed

  • City view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Superior Room, 1 Queen Bed, City View

Superior Room, 1 Queen Bed, City View | Free minibar, in-room safe, desk, iron/ironing board

Superior Room, 1 Queen Bed, City View

  • City view
  • 275 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for Superior Room, 2 Twin Beds, City View

Free minibar, in-room safe, desk, iron/ironing board

Superior Room, 2 Twin Beds, City View

8.0 out of 10
Very good
(1 review)
  • City view
  • 275 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Room, 2 Twin Beds

Free minibar, in-room safe, desk, iron/ironing board

Standard Room, 2 Twin Beds

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 237 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

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About the neighborhood

Shenzhen

Central Shenzhen getaway .At this Futian hotel, you'll be within a 5-minute walk of Shenzhen Museum and Shenzhen Science and Technology Museum. Shenzhen Grand Theater and Lizhi Park are also within half a mile (1 km).

What's nearby

  • Shenzhen Science and Technology Museum - 5 min walk - 0.3 miles
  • Shenzhen Museum - 5 min walk - 0.3 miles
  • Shenzhen Grand Theater - 6 min walk - 0.4 miles
  • Lizhi Park - 6 min walk - 0.4 miles
  • Huaqiangbei - 11 min walk - 0.6 miles

Getting around

  • Shenzhen Station - 2 min drive
  • Science Museum Station - 6 min walk
  • Shenzhen Intl. Airport (SZX) - 36 min drive

Restaurants

  • ‪Decanter Bar 品酒阁 - ‬10 min walk
  • ‪Social - ‬10 min walk
  • ‪辉记炭烧海鲜 - ‬8 min walk
  • ‪McDonald’s (麦当劳) - ‬4 min walk
  • ‪KFC (肯德基) - ‬8 min walk

About this property

Novotel Shenzhen Watergate

4-star hotel near Huaqiangbei
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A 24-hour business center and meeting rooms are available.

WiFi and wired Internet are free in public spaces. Event space at this hotel measures 1399 square feet (130 square meters) and includes conference space. A fitness center, tour/ticket assistance, and concierge services are also featured at the business-friendly Novotel Shenzhen Watergate. Self parking is free.

  • 142 guestrooms or units
  • 14 levels
  • Meeting rooms
  • 1399 sq ft of conference space
  • 130 sq m of conference space
  • Built in 2000
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Beauty salon
  • Newspapers in lobby (free)
  • Elevator
  • Water dispenser
  • Bar or lounge
  • Dining venue
Novotel Shenzhen Watergate offers 142 air-conditioned accommodations with free minibar items and minibars. LED televisions come with satellite channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include slippers, designer toiletries, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Similar properties

Exterior
Hilton Shenzhen Futian
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  • Pool
  • Spa
  • Restaurant
  • Air conditioning
4.2 out of 5, Very Good, 626 reviews
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Property amenities

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: CNY 108 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • iPod dock
  • LED TV with satellite channels

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Designer toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 6:00 PM
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Novotel Shenzhen Watergate

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 280.0 per stay.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 108 per person
  • Rollaway bed fee: CNY 280.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, JCB International, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Novotel Watergate Hotel Shenzhen
Novotel Watergate Shenzhen
Shenzhen Novotel Watergate
Novotel Watergate Shenzhen Hotel Shenzhen
Novotel Shenzhen Watergate Hotel
Novotel Watergate Hotel
Novotel Shenzhen Watergate
Novotel Watergate
Novotel Shenzhen
Shenzhen Novotel
Novotel Shenzhen Watergate Hotel
Novotel Shenzhen Watergate Shenzhen
Novotel Shenzhen Watergate Hotel Shenzhen

Frequently asked questions

How close is Novotel Shenzhen Watergate to the airport?

Novotel Shenzhen Watergate is 30.7 mi (52-min drive) away from the Hong Kong International Airport (HKG) airport, the closest popular airport to the property.

How much does it cost to stay at Novotel Shenzhen Watergate?

As of Jun 20, 2026, prices found for a 1-night stay for 2 adults at Novotel Shenzhen Watergate on Jun 26, 2026 start from $60, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Novotel Shenzhen Watergate have an airport shuttle?

Airport shuttle services are not available at Novotel Shenzhen Watergate.

Does Novotel Shenzhen Watergate offer free breakfast?

Free breakfast isn’t provided at Novotel Shenzhen Watergate, but buffet breakfast is offered for a fee of CNY 108 per person. It's available every day from 6:30 AM to 10 AM.

Is there a casino at Novotel Shenzhen Watergate?

No, there is no casino at this hotel.

What time is check-in at Novotel Shenzhen Watergate?

Check-in start time: 2:00 PM; Check-in end time: 6:00 PM.

Is there free parking at Novotel Shenzhen Watergate?

This hotel offers free self parking.

Does Novotel Shenzhen Watergate have a pool?

Novotel Shenzhen Watergate does not have a pool.

Does Novotel Shenzhen Watergate have a restaurant?

Yes, there is a restaurant on site.

Does Novotel Shenzhen Watergate have a spa?

There are no spa services available at this hotel.

How close is Novotel Shenzhen Watergate to downtown Shenzhen?

Novotel Shenzhen Watergate is 2.6 mi away from Shenzhen.

Novotel Shenzhen Watergate Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 192 out of 684 reviews
Rating 8 - Good. 337 out of 684 reviews
Rating 6 - Okay. 94 out of 684 reviews
Rating 4 - Poor. 40 out of 684 reviews
Rating 2 - Terrible. 21 out of 684 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Anthony Christopher

Liked: Cleanliness, amenities, property conditions & facilities
Great large comfortable room. Felt like home!!! Comfortable bed, good wifi, great bathroom Staff spoke good basic English Hotel is in a good loca for shopping, eateries and public transport
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Patrick

Liked: Cleanliness
Yes, it's clean and quiet.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

bingxing

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good for foreigner business travel

Convenient and many foreigner stay in this hotel
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

YANG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very valuable hotel in that area, very mice restaurants around it and easy transportation,highly recommended
Stayed 1 night in Apr 2025
Verified

8/10 Good

Warren

Liked: Cleanliness, staff & service
good location good service and late check out.
Stayed 5 nights in Nov 2024
Verified

10/10 Excellent

Manu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tidy and clean room.
Stayed 3 nights in Oct 2025
Verified

8/10 Good

Shun Fung

Liked: Cleanliness, staff & service, property conditions & facilities
Overall, quite good and the employees are helpful.
Stayed 1 night in Mar 2024
Verified

2/10 Terrible

XIAO PING

Sorry, I didn’t stay in this hotel because of the travel restrictions.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Kah Eng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay

Very friendly and helpful staff. Will stay again. Free fresh coffee latte every morning. Great if they have bidget spray and iron board.
Stayed 4 nights in Oct 2024
Verified

6/10 Okay

Lim

A day where the room cleaning was done with no replacement of towels n our mini bar n tea bags.Not realizing it my husband shower n have to clean up with face towel. Room was dark n out dated shower still using curtains which is so cheap for Novotel when the rates are not low.
Stayed 4 nights in Mar 2026
Verified

8/10 Good

Makoto

Liked: Amenities
Good
Stayed 1 night in Jul 2025
Verified

6/10 Okay

Hock

no.wifi
Stayed 1 night in Jan 2026
Verified

2/10 Terrible

Joelle Mona

Disliked: Cleanliness, staff & service, amenities
Staff didn't share the right locations. Directed wrong locations. Welcome drinks missing. They just kept quiet until check out time we saw a standing signboard abt welcome drinks for room guests. Room was not really clean and noisy when people talking outside the door, old which we paid SGD9guests.
Stayed 1 night in Jan 2026
Verified

8/10 Good

bertrand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not bad at all

Not bad at all but hotel.com was wrong on the navigation and I struggled to find it. Once there everything went smooth. Maybe noisy on main road, better to be on the back of the building
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Leonardo

Ok
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Ho Yin

Average
Stayed 1 night in Jun 2025
Verified

6/10 Okay

Sebastiano

Overall good hotel but Staff didn’t speak English at all and it was quiet hard to ask questions or info
Stayed 7 nights in Jan 2024
Verified

8/10 Good

Yat Ho

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Aug 2023
Verified

8/10 Good

Makoto

Liked: Amenities, property conditions & facilities
Okay
Stayed 1 night in May 2025
Verified

6/10 Okay

Zoe

Liked: Staff & service
No conditioner, razor provide for guests Even just 1gown in the wardrobe for 2 guests
Stayed 1 night in Apr 2025
Verified

2/10 Terrible

kong

Liked: Staff & service

A haunted hotel room

We were given room 1004 and it is haunted. Our room was blackout and in total darkness for 4 times as the room card flew off to the ground by itself breaking the circuit. It was on the ground each after we placed it back, we immediately request for changing of room and no questions were asked by the front desk.
Stayed 2 nights in Feb 2025
Verified

8/10 Good

yin fung

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 1 night in Aug 2024
Verified

4/10 Poor

Alessandro

Disliked: Cleanliness, staff & service, property conditions & facilities

Do not go!

Air conditioning not working Wifi not working!
Stayed 1 night in Sep 2023
Verified

4/10 Poor

Andrea

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Room smelled like cigarettes, went away after we turned on the ac. Bathroom’s shower tub was outdated and water spilled out immensely. The shower curtain did not do anything to prevent it. Laundry room hours were 10-10 which was terrible because we were out during those times being tourists and exploring the city. Was hoping we had 24 hour access to wash our clothes. Breakfast was good, however needs better labeling in English.
Stayed 2 nights in Apr 2026
Verified

8/10 Good

NAI-SHU

Liked: Cleanliness, staff & service, amenities
交通便利 空間大 安靜
Stayed 1 night in Feb 2026

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