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ANDAZ SHENZHEN BAY, BY HYATT

4.5 star property
4.5-star luxury hotel near MixC Shopping Mall, connected to a shopping center

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Photo gallery for ANDAZ SHENZHEN BAY, BY HYATT

Enjoy a city view from the comfort of this stylish room, featuring a large bed, flat-screen TV, and modern amenities.
Chef-prepared meals are crafted in this stylish kitchen, where fresh ingredients and cooking utensils come together in perfect harmony.
Experience the tranquil rooftop garden with a central pathway surrounded by trees and string lights.
Relax by the pool with unobstructed views of the surrounding landscape from the glass-bottomed pool.
Work out with expansive city views from our modern gym featuring treadmills with digital displays.

Popular amenities

  • Bar
  • Parking available
  • Pool
  • Room service
  • Gym
  • Housekeeping

Explore the area

Map
2600, Keyuan South Road, Nanshan District, Shenzhen, Guangdong, 518052
  • MixC Shopping Mall
    ‪3 min walk‬
  • Shenzhen Bay Port
    ‪19 min walk‬
  • Window of the World
    ‪6 min drive‬
  • Shenzhen (SZX-Shenzhen Intl.)
    ‪17 min drive‬

Room options

View all photos for Twin Room, 2 Twin Beds

Twin Room, 2 Twin Beds | Premium bedding, down comforters, free minibar, in-room safe

Twin Room, 2 Twin Beds

9.0 out of 10
Wonderful
(2 reviews)
  • 538 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed | Premium bedding, down comforters, free minibar, in-room safe

Room, 1 King Bed

  • 538 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Bay View (Panoramic)

Deluxe Room, 1 King Bed, Bay View (Panoramic) | View from room

Deluxe Room, 1 King Bed, Bay View (Panoramic)

  • 646 sq ft
  • Bay view
  • Sleeps 3
  • 1 King Bed

View all photos for Studio, 1 King Bed, Bay View

Studio, 1 King Bed, Bay View | Premium bedding, down comforters, free minibar, in-room safe

Studio, 1 King Bed, Bay View

  • 818 sq ft
  • Bay view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Partial Bay View)

Deluxe Room, 1 King Bed (Partial Bay View) | View from room

Deluxe Room, 1 King Bed (Partial Bay View)

  • 646 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Premium bedding, down comforters, free minibar, in-room safe

Deluxe Room, 1 King Bed

  • 646 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Bay View

Suite, 1 King Bed, Bay View | View from room

Suite, 1 King Bed, Bay View

  • 1184 sq ft
  • Bay view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Bay View

Premium bedding, down comforters, free minibar, in-room safe

Room, 1 King Bed, Bay View

  • 538 sq ft
  • Bay view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Twin Beds, Bay View

Room, 2 Twin Beds, Bay View | Premium bedding, down comforters, free minibar, in-room safe

Room, 2 Twin Beds, Bay View

  • 538 sq ft
  • Bay view
  • Sleeps 3
  • 2 Twin Beds

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About the neighborhood

Shenzhen

Seaside stay .Within a 10-minute walk of this Nanshan hotel, you'll find MixC Shopping Mall and Shenzhen Bay Park. Also, Shenzhen Bay Sports Center is within half a mile (1 km) and Mangrove Seashore Ecological Park is within 6 miles (10 km).

What's nearby

  • MixC Shopping Mall - 3 min walk - 0.2 miles
  • Coastal City - 13 min walk - 0.7 miles
  • Shenzhen Bay Port - 19 min walk - 1.0 mile
  • Shenzhen University - 3 min drive - 2.0 miles
  • Window of the World - 6 min drive - 3.3 miles

Getting around

  • Hong Kong Tin Shui Wai Station - 12 min drive
  • Dengliang East Station - 15 min walk
  • Shenzhen Intl. Airport (SZX) - 38 min drive

Restaurants

  • ‪肯德基 - ‬15 min walk
  • ‪McDonald's 麦当劳 - ‬5 min drive
  • ‪McDonald’s 麦当劳 - ‬17 min walk
  • ‪橘焱胡同烧肉夜食 - ‬14 min walk
  • ‪必胜客 - ‬14 min walk

About this property

ANDAZ SHENZHEN BAY, BY HYATT

4.5-star luxury hotel near MixC Shopping Mall, connected to a shopping center
ANDAZ SHENZHEN BAY, BY HYATT offers its guests an indoor pool, a sauna, and a fitness center. There are 3 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

9 meeting rooms and limo/town car service are available. Event space at this hotel measures 4176 square feet (388 square meters) and includes conference space. The luxury ANDAZ SHENZHEN BAY, BY HYATT also features multilingual staff, a garden, and concierge services. A cruise ship terminal shuttle and a train station drop-off service are available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of ANDAZ SHENZHEN BAY, BY HYATT was completed in December 2020.

This 4.5-star Shenzhen hotel is smoke free.

  • 220 guestrooms or units
  • 25 levels
  • 3 dining venues
  • 4176 sq ft of conference space
  • 388 sq m of conference space
  • Built in 2020
  • Poolside lounge chairs
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Concierge
  • Wedding services available
  • Garden
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
ANDAZ SHENZHEN BAY, BY HYATT offers 220 accommodations with free minibar items and minibars. These individually decorated and furnished accommodations have separate dining areas and include dining tables. Beds feature down comforters and premium bedding. A pillow menu is available. LCD televisions come with premium digital channels and pay movies. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

This Shenzhen hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include laptop-compatible safes and espresso makers. Irons/ironing boards, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Languages

Chinese (Cantonese), Chinese (Mandarin), English

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Property amenities

Family friendly

  • Baby bath
  • Children's dinnerware
  • Children's toys
  • Dining table
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Rollaway/extra bed (surcharge)
  • Separate in-room dining area
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour train station pick-up and drop-off shuttle (surcharge)
  • Train station shuttle at scheduled times, on request
  • Cruise terminal shuttle (surcharge)
  • Limo/town car service
  • Secured self parking on site (CNY 60 per day; includes in/out privileges)
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Daily continental breakfast available 6:30 AM to 10:30 AM for a fee: CNY 288 to 288 per person
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Couples/private dining

Things to do

  • Fitness classes
  • Gym
  • Indoor pool
  • Pilates classes
  • Sauna
  • Steam room
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible train station shuttle
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

Room amenities

Entertainment

  • LCD TV with premium digital channels
  • Pay movies

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Children's slippers
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Dining table
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Free stocked minibar
  • Meal delivery service
  • Paper towels
  • Restaurant dining guides
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the cruise terminal and train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.
This property is not suitable for guests who are required to quarantine, due to the property's communal areas.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 583.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately CNY 288 to 288 for adults, and CNY 0 to 288 for children
  • Secured self parking fee: CNY 60 per day (in/out privileges)
  • Rollaway bed fee: CNY 583.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and mobile payments; cash is not accepted
Mobile payment options include: Alipay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, debit cards, mobile payments, and Alipay. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

This property does not allow photo shooting, video recording, interviewing, or filming activities for private or commercial use without permission.

We should mention

  • Pool access available from 6:00 AM to 10:30 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Andaz Shenzhen Bay
ANDAZ SHENZHEN BAY, BY HYATT Hotel
ANDAZ SHENZHEN BAY, BY HYATT Shenzhen
ANDAZ SHENZHEN BAY, BY HYATT Hotel Shenzhen

Frequently asked questions

How close is ANDAZ SHENZHEN BAY, BY HYATT to the airport?

ANDAZ SHENZHEN BAY, BY HYATT is 17.4 mi (38-min drive) away from the Shenzhen Intl. Airport (SZX) airport, the closest popular airport to the property.

Does ANDAZ SHENZHEN BAY, BY HYATT have an airport shuttle?

Airport shuttle services are not available at ANDAZ SHENZHEN BAY, BY HYATT.

How close is ANDAZ SHENZHEN BAY, BY HYATT to the beach?

This hotel is 13.3 mi (27-min drive) from Golden Beach.

Does ANDAZ SHENZHEN BAY, BY HYATT offer free breakfast?

Free breakfast isn’t offered at ANDAZ SHENZHEN BAY, BY HYATT, but continental breakfast is offered for a fee of between CNY 288 and 288 for adults, CNY 0 and 288 for children. It's available every day from 6:30 AM to 10:30 AM.

Is there a casino at ANDAZ SHENZHEN BAY, BY HYATT?

No, there is no casino at this hotel.

What time is check-in at ANDAZ SHENZHEN BAY, BY HYATT?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at ANDAZ SHENZHEN BAY, BY HYATT?

Free parking is not available at this hotel. Self parking is available for CNY 60 per day.

Does ANDAZ SHENZHEN BAY, BY HYATT have a pool?

ANDAZ SHENZHEN BAY, BY HYATT features an indoor pool. Guests can enjoy pool access from 6:00 AM to 10:30 PM.

Does ANDAZ SHENZHEN BAY, BY HYATT have a restaurant?

There are 3 onsite restaurants, offering options like Chinese cuisine, brunch, and light fare.

Does ANDAZ SHENZHEN BAY, BY HYATT have a spa?

There are no spa services available at this hotel.

How close is ANDAZ SHENZHEN BAY, BY HYATT to downtown Shenzhen?

ANDAZ SHENZHEN BAY, BY HYATT is 7.4 mi away from Shenzhen.

ANDAZ SHENZHEN BAY, BY HYATT Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 38 out of 46 reviews
Rating 8 - Good. 6 out of 46 reviews
Rating 6 - Okay. 1 out of 46 reviews
Rating 4 - Poor. 1 out of 46 reviews
Rating 2 - Terrible. 0 out of 46 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

10/10

Amenities

9.6/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Wai Kin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the stay… my wife thinks the bed was a bit hard. The duvet was a bit too warm and complimentary drinks can be better quality!.. but everything else is fine
Stayed 1 night in Apr 2025

10/10 Excellent

Pui Yuen

Liked: Cleanliness, staff & service, property conditions & facilities
awesome
Stayed 1 night in Apr 2025

10/10 Excellent

Mark, Centreville

Liked: Cleanliness, staff & service, property conditions & facilities
So cool good place
Stayed 1 night in Mar 2025

10/10 Excellent

Yolanda

Traveled with family
Liked: Property conditions & facilities, room comfort
Beautiful people in an amazing property. Will definitely return.
Stayed 1 night in Jan 2025

10/10 Excellent

Gaurav

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
High tech
Stayed 1 night in Jan 2025

10/10 Excellent

Ronald

Stayed 2 nights in Sep 2024

10/10 Excellent

shan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly, good outlay.
Stayed 3 nights in Aug 2024

8/10 Good

Fee Man Julie

Stayed 1 night in Jul 2024

8/10 Good

Shimin

Stayed 1 night in Feb 2024

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Jian yi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

8/10 Good

Jiahui

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Love the design of the hotel
Stayed 1 night in Dec 2021

10/10 Excellent

lin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

值得推的酒店

整體細節太棒了下回出差會再來
Stayed 1 night in Apr 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Hwang

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

ZHAOSEHNG

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
整體來講質素不錯，尤其是早餐選擇很多。不足的是一些細節，這和職員的見識和自身悟性有關。
Stayed 1 night in Feb 2025

10/10 Excellent

KA KAY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Siu Pang

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Jenny

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very pleasant stay, will visit again

Frank Kuang was very helpful upon checking in he explained a bit of history of the hotel. Tamsie Zhang handling my check out and upon request, she gifted me a very special Andaz luggage. Thh highlight of the stay was the hotel dog Max, the free daily happy hour and the Santa Clause present gifting moment. If there were newspapers it would be a cherry on top!
Happy hour with my gift from Santa
Beautiful Christmas tree at the entrance
This is Max :)
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Wai yin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

4/10 Poor

PEI-CHUN

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
隔音很不好，三更半夜隔壁房間的關門聲都聽的很清楚，外面在施工也是一大清早就開始敲。
Stayed 2 nights in Sep 2024

10/10 Excellent

wing ki

Stayed 2 nights in Aug 2024

10/10 Excellent

Katherine

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exceptionally good

Excellent stay , will be back
Stayed 1 night in Jul 2024