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JEN Shenzhen Qianhai By Shangri-La

4.0 star property
4-star hotel near Xin'an Nantou Ancient City

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Photo gallery for JEN Shenzhen Qianhai By Shangri-La

Reception
Breakfast, lunch, dinner served; Asian cuisine, pool views
Daily buffet breakfast (HKD 170 per person)
STUDIO(XL) | View from room
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Parking included
  • Breakfast available
  • Housekeeping

Explore the area

View in a map
No. 399 Qianwan 1st Road, Qianhai, Shenzhen-Hong Kong Corp Zone, Nanshan D., Shenzhen, Guangdong, 518054
  • Place, Qianhai International Conference Center
    ‪11 min walk‬
  • Place, OH Bay
    ‪2 min drive‬
  • Place, Xin'an Nantou Ancient City
    ‪2 min drive‬
  • Airport, Shenzhen (SZX-Shenzhen Intl.)
    ‪15 min drive‬

Room options

View all photos for STUDIO+ King

STUDIO+ King | Premium bedding, down comforters, individually decorated

STUDIO+ King

  • 323 sq ft
  • Bay view
  • Sleeps 3
  • 1 King Bed

View all photos for STUDIO+ Twin

Premium bedding, down comforters, individually decorated

STUDIO+ Twin

  • 323 sq ft
  • Bay view
  • Sleeps 3
  • 2 Twin Beds

View all photos for STUDIO(XL)

STUDIO(XL) | Premium bedding, down comforters, individually decorated

STUDIO(XL)

  • 517 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for STUDIO(L)

STUDIO(L) | Premium bedding, down comforters, individually decorated

STUDIO(L)

  • 431 sq ft
  • Bay view
  • Sleeps 3
  • 1 King Bed

View all photos for STUDIO King

STUDIO King | Premium bedding, down comforters, individually decorated

STUDIO King

8.8 out of 10
Excellent
(6 reviews)
  • 323 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for STUDIO Twin

Premium bedding, down comforters, individually decorated

STUDIO Twin

10.0 out of 10
Exceptional
(1 review)
  • 323 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

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About the neighborhood

Shenzhen

Nanshan stay.With a stay at this Nanshan hotel, you'll be within 2 miles (3 km) of Xin'an Nantou Ancient City and 6 miles (10 km) of Shenzhen Bay Sports Center. Shekou Ferry Terminal and Shenzhen Bay Park are also within 6 miles (10 km).

What's nearby

  • Qianhai International Conference Center - 11 min walk - 0.6 miles
  • Qianhai Vanke International Conference Center - 11 min walk - 0.6 miles
  • OH Bay - 2 min drive - 1.3 miles
  • Xin'an Nantou Ancient City - 2 min drive - 1.5 miles
  • Window of the World - 10 min drive - 6.9 miles

Getting around

  • Menghai Station - 6 min walk
  • Xili Railway Station - 9 min drive
  • Shenzhen Intl. Airport (SZX) - 34 min drive

Restaurants

  • ‪炳胜私厨 - ‬15 min walk
  • ‪潮发潮汕牛肉店 - ‬15 min walk
  • ‪abįt coffee - ‬13 min walk
  • ‪横屋·駅前拉面 - ‬20 min walk
  • ‪McDonald’s (麦当劳) - ‬13 min walk

About this property

JEN Shenzhen Qianhai By Shangri-La

4-star hotel near Xin'an Nantou Ancient City
JEN Shenzhen Qianhai By Shangri-La offers its guests a seasonal outdoor pool, an indoor pool, a sauna, and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/cafe. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi.

12 meeting rooms and coworking spaces are available. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly JEN Shenzhen Qianhai By Shangri-La. Free self parking is available.

This 4-star Shenzhen hotel is smoke free.

  • 369 guestrooms or units
  • 2 bars or lounges
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Coffee shop
  • Dining venue
JEN Shenzhen Qianhai By Shangri-La offers 369 air-conditioned accommodations, which are accessible via exterior corridors and feature bathrobes and slippers. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. 44-inch LCD televisions come with cable channels. Bathrooms include showers, hair dryers, and children's slippers.

This Shenzhen hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Indoor pool
  • Lifeguards on site
  • Seasonal outdoor pool
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: HKD 170 for adults and HKD 85 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 24-hour gym
  • Fitness classes
  • Indoor pool
  • Sauna
  • Seasonal outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Hardwood flooring in room
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 44-inch LCD TV with cable channels

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Bathrobes
  • Children's slippers
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: noon
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at JEN Shenzhen Qianhai By Shangri-La

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for HKD 260 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately HKD 170 for adults and HKD 85 for children
  • Rollaway bed fee: HKD 260 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards, cash, and mobile payments.

We should mention

  • The seasonal pool will open in April and close in December.
  • Pool access available from 6:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Jen Shenzhen Qianhai By Shangri La
JEN Shenzhen Qianhai By Shangri-La Hotel
JEN Shenzhen Qianhai By Shangri-La Shenzhen
JEN Shenzhen Qianhai By Shangri-La Hotel Shenzhen

Frequently asked questions

How close is JEN Shenzhen Qianhai By Shangri-La to the airport?

JEN Shenzhen Qianhai By Shangri-La is 15.5 mi (34-min drive) away from the Shenzhen Intl. Airport (SZX) airport, the closest popular airport to the property.

How much does it cost to stay at JEN Shenzhen Qianhai By Shangri-La?

As of Dec 9, 2025, prices found for a 1-night stay for 2 adults at JEN Shenzhen Qianhai By Shangri-La on Dec 28, 2025 start from $83.72, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does JEN Shenzhen Qianhai By Shangri-La have an airport shuttle?

Airport shuttle services are not available at JEN Shenzhen Qianhai By Shangri-La.

How close is JEN Shenzhen Qianhai By Shangri-La to the beach?

This hotel is 17.3 mi (41-min drive) from Golden Beach.

Does JEN Shenzhen Qianhai By Shangri-La offer free breakfast?

Free breakfast isn’t provided at JEN Shenzhen Qianhai By Shangri-La, but buffet breakfast is offered for a fee of HKD 170 for adults and HKD 85 for children. It's available every day from 6:30 AM to 10:30 AM.

Is there a casino at JEN Shenzhen Qianhai By Shangri-La?

No, there is no casino at this hotel.

What time is check-in at JEN Shenzhen Qianhai By Shangri-La?

Check-in start time: 2:00 PM; Check-in end time: noon.

Is there free parking at JEN Shenzhen Qianhai By Shangri-La?

This hotel offers free self parking.

Does JEN Shenzhen Qianhai By Shangri-La have a pool?

JEN Shenzhen Qianhai By Shangri-La features an indoor pool and a seasonal outdoor pool. Guests can enjoy pool access from 6:00 AM to 10:00 PM.

Does JEN Shenzhen Qianhai By Shangri-La have a restaurant?

JEN Shenzhen Qianhai By Shangri-La is home to 开唐新派亚洲厨房, which features Asian cuisine, pool views, and al fresco dining.

Does JEN Shenzhen Qianhai By Shangri-La have a spa?

There are no spa services available at this hotel.

How close is JEN Shenzhen Qianhai By Shangri-La to downtown Shenzhen?

JEN Shenzhen Qianhai By Shangri-La is 10.6 mi away from Shenzhen.

JEN Shenzhen Qianhai By Shangri-La Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 109 out of 146 reviews
Rating 8 - Good. 28 out of 146 reviews
Rating 6 - Okay. 4 out of 146 reviews
Rating 4 - Poor. 1 out of 146 reviews
Rating 2 - Terrible. 4 out of 146 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.8/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

David Wong

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's our first time here and we were shocked how huge their gym was compared to typical hotel gyms.
Stayed 1 night in Jul 2025

10/10 Excellent

David Wong

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's our 2nd time here, and we like the indoor swimming pool and it's huge gym
Stayed 2 nights in Aug 2025

10/10 Excellent

Suhoi

Liked: Property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

JIAN

Liked: Cleanliness, staff & service, property conditions & facilities
cleanliness
Stayed 3 nights in Jun 2025

8/10 Good

Mohamed

Liked: Cleanliness, amenities, property conditions & facilities
Friendly Staff, Nice facilities and services
Stayed 4 nights in Jun 2025

10/10 Excellent

TSZ TING

Stayed 2 nights in May 2025

10/10 Excellent

Lizette

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New high tech and accommodating staff. Will surely come back
Stayed 6 nights in Apr 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Good
Stayed 1 night in Apr 2025

8/10 Good

Wai Shuen

Stayed 1 night in Mar 2025

10/10 Excellent

chunmin, vancouver

Liked: Cleanliness, staff & service, property conditions & facilities
very clean
Stayed 1 night in Feb 2025

8/10 Good

Coral

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Walter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

lang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good experience. Kind staff and nice facilities. Drinking water equip is remarkable for quick hot and cold water.
Stayed 3 nights in Dec 2024

10/10 Excellent

Yee Yan Yvonne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Ching On

Liked: Cleanliness, staff & service, property conditions & facilities
Good customer service
Stayed 1 night in Aug 2024

10/10 Excellent

Nicholas Yun Cheng

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Mahesh, Singapore

Excellent Location, Cleanliness, Calm & Quiet Surroundings
Stayed 2 nights in May 2024

10/10 Excellent

Ho Wing

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely and Cozy Hotel
Stayed 1 night in Jul 2024

6/10 Okay

Man Ting, Miami

Traveled with family and small children
Liked: Property conditions & facilities
Disliked: Cleanliness
Hardware is good. Check in by 5 p. Room is not ready. Cleanliness is lacking. Staff need to be trained on their soft skills especially when you cater to family demographic Thanks
Stayed 1 night in Jun 2024

10/10 Excellent

Ping Lung Stanley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Jul 2024

10/10 Excellent

Mun Yee

Stayed 1 night in Jun 2024

8/10 Good

Vivian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New hotel, nice food at 5F, good spa and massage service, with huge gym room, but the so called luke warm water in the pool was cold.
Stayed 2 nights in Jun 2024

10/10 Excellent

ADELA CHING YAN

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is very new, so all the amenities are new of course. The room is very clean, the view over the cargo port was nice. Staff are very friendly. They don’t provide toothbrushes, shavers etc anymore in the room due to the sustainability law in China, but you can ask them for it, they will still provide upon request. The area at Qianhai is also new, very clean and very modern. Very different from other local area of China. It’s supposed to be a newly developed area for business hubs and higher end apartments. The hotel is very close to a nice waterfront, walkable distance, nice cool breeze. There are also quite a few new malls within 10-20 mins walk. Overall I enjoyed my stay here, reasonable price. I would come back again.
Stayed 1 night in Mar 2024

10/10 Excellent

Ho Wing

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Feb 2024