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Comfort Inn

2.5 star property
Enjoy free breakfast at this Shelby hotel

Choose dates to view prices

Photo gallery for Comfort Inn

Welcome to our hotel lobby, featuring a reception desk, seating area, and dining area with a menu display and TV.
Relax by the clear pool surrounded by lounge chairs and shaded by a small umbrella.
Guests check in at the central reception desk, surrounded by a flat-screen TV and digital information screens.
Relax in our inviting lobby, featuring a cozy seating area with a sofa and armchair.
Restful retreat with a large bed, nightstands, and lamps.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Gym
  • Laundry
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
2012 E Marion St, Shelby, NC, 28150
  • Earl Scruggs Center
    ‪7 min drive‬
  • Atrium Health Cleveland
    ‪8 min drive‬
  • Shelby City Park
    ‪9 min drive‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪46 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking | Premium bedding, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds, Non Smoking

9.0 out of 10
Wonderful
(38 reviews)
  • 312 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(5 reviews)
  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard King Non Smoking

Premium bedding, desk, laptop workspace, blackout drapes

Standard King Non Smoking

8.8 out of 10
Excellent
(13 reviews)
  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Shelby

In shopping district.You'll be within 3 miles (5 km) of Moss Lake and 6 miles (10 km) of Don Gibson Theater with a stay here. Cleveland County Arts Council and Olde Tyme Courtsquare Opry are also within 6 miles (10 km).

What's nearby

  • Moss Lake - 4 min drive - 1.9 miles
  • Earl Scruggs Center - 7 min drive - 4.8 miles
  • Atrium Health Cleveland - 8 min drive - 5.6 miles
  • Shelby City Park - 9 min drive - 5.5 miles
  • Catawba Two Kings Casino - 15 min drive - 11.0 miles

Getting around

  • Gastonia Station - 23 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 39 min drive

Restaurants

  • ‪Chick-fil-A - ‬4 min drive
  • ‪Starbucks - ‬4 min drive
  • ‪Waffle House - ‬2 min drive
  • ‪McDonald's - ‬9 min walk
  • ‪Subway - ‬5 min drive

About this property

Comfort Inn

Enjoy free breakfast at this Shelby hotel
Comfort Inn offers its guests a 24-hour fitness center and a seasonal outdoor pool. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. Free breakfast is served daily. Barbecue grills, a vending machine, and a picnic area are also featured at the business-friendly Comfort Inn. Self parking is free. A complete renovation of Comfort Inn was completed in May 2019.

This Shelby hotel is smoke free.

  • 1 building
  • 76 guestrooms or units
  • 2 levels
  • Built in 1989
  • Continental breakfast (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business center (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Front-desk safe
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Water dispenser
Comfort Inn offers 76 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. A pillow menu is available. 42-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations with deep soaking bathtubs and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Languages

English

Similar properties

Welcome to our hotel lobby, featuring a spacious reception area with a seating space and a large entrance.

Country Inn & Suites by Radisson, Shelby, NC

  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
4.1 out of 5, Very Good, 842 reviews
$115 nightly
The price is $130
Jul 24 - Jul 25
Total includes taxes and fees
Country Inn & Suites by Radisson, Shelby, NC

Property amenities

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

This property is closed from June 5 2025 to July 31 2025 (dates subject to change).
The following facilities or services will be unavailable from June 5 2025 to July 31 2025 (dates subject to change):
  • Breakfast
  • Business center
  • Daily housekeeping
  • Fitness facilities
  • Laundry facilities
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.00 per day.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, and debit cards. Cash is not accepted. 
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • The seasonal pool will open in May and close in September.
  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Comfort Inn Hotel Shelby
Comfort Inn Shelby
Comfort Shelby
Comfort Inn Hotel
Comfort Inn Shelby
Comfort Inn Hotel Shelby

Frequently asked questions

How close is Comfort Inn to the airport?

Comfort Inn is 34.9 mi (39-min drive) away from the Charlotte-Douglas Intl. Airport (CLT) airport, the closest popular airport to the property.

Does Comfort Inn have an airport shuttle?

Airport shuttle services are not available at Comfort Inn.

Does Comfort Inn offer free breakfast?

Comfort Inn offers free continental breakfast every day from 6:00 AM to 9:30 AM. Please note that breakfast will be unavailable between June 5 2025 and July 31 2025 (subject to change).

Is there a casino at Comfort Inn?

No, there is no casino at this hotel, but Catawba Two Kings Casino (12-min drive) is nearby.

What time is check-in at Comfort Inn?

Check-in start time: 3 PM; Check-in end time: 2:00 AM. A fee applies for early check-in.

Is there free parking at Comfort Inn?

This hotel offers free self parking.

Does Comfort Inn have a pool?

Comfort Inn features a seasonal outdoor pool. The pool will be unavailable from June 5 2025 to July 31 2025 (dates subject to change).

Does Comfort Inn have a spa?

There are no spa services available at this hotel.

How close is Comfort Inn to downtown Shelby?

Comfort Inn is 3.7 mi away from Shelby.

Comfort Inn Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 305 out of 630 reviews
Rating 8 - Good. 211 out of 630 reviews
Rating 6 - Okay. 62 out of 630 reviews
Rating 4 - Poor. 22 out of 630 reviews
Rating 2 - Terrible. 30 out of 630 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Dana

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Feb 2025

10/10 Excellent

Rebecca

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

NAYKEVIOUS

Stayed 1 night in Mar 2025

10/10 Excellent

Glenda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The clerk let ua check in at 2pm even though check in didn't advertise until 3pm. She was super kind and friendly!
Stayed 1 night in Mar 2025

10/10 Excellent

Mandy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

2/10 Terrible

Lydia

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
My room was nasty
Stayed 1 night in Mar 2025

4/10 Poor

Jada

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Reading the reviews I was encouraged by the repeated comments stating the hotel was clean. Unfortunately, that was not the experience we had. The room was dated and not very clean with stains on furnishings and the remote control looked like something spilled on it. Also, the deposit hold (for incidentals) was $100!! The lady at the desk told my husband it’s usually $250 just in case someone smokes in the room. We have stayed at 5 star hotels that simply hold $25-$50. Ridiculous!! Thankfully I booked this room for my husband and daughter for just one night so my daughter could attend a basketball workout in town. More than one night would have been a no go!
Stayed 1 night in Mar 2025

6/10 Okay

Eric

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Thr floor was under construction
Stayed 2 nights in Mar 2025

10/10 Excellent

Nancy

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every single staff person was polite and friendly. The room and breakfast area were clean. Breakfast, with scrambled eggs and meat, was average for this type of property. They never ran out of anything. Easy access from Highway. A good deal for the money.
Stayed 2 nights in Mar 2025

2/10 Terrible

Stephanie

Traveled with group, Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The employees we interacted with were pleasant and very nice but this was the dirtiest hotel room I have ever stayed. The room smelled like a smoking room. There was a film on everything. The walls had splashes of spilled drinks all over them. Sticky drops on the floor before entering. Some sort of rubber mat thing in the bottom of the tub. This room hasn’t been deep cleaned in YEARS. It was truly disappointing as I read all of the reviews and thought I had made a good choice. The only way to remedy this is to gut the place and start over.
Stayed 1 night in Mar 2025

8/10 Good

Tiffani

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Feb 2025

6/10 Okay

Linda

Traveled with family
Liked: Cleanliness, staff & service, room comfort

Sleepless in Shelby

Our room and the hotel was clean, but definitely in need of updating. Furniture and carpets were worn. Typical breakfast offerings. We were on the first floor and it was very noisy. Staff was friendly.
Stayed 3 nights in Feb 2025

10/10 Excellent

Clayborne

Liked: Cleanliness, staff & service, property conditions & facilities
this is a great place to stay, there are a lot of workers in the area rebuilding after the disaster. the staff are extremely friendly and care about keeping the hotel clean. can highly recommend ahead of the more expensive options close by.
Stayed 1 night in Feb 2025

2/10 Terrible

BRIAN

Business traveler
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Had three rooms and non of them had Hot Water plus the walls are paper thin so you hear everything.
Stayed 4 nights in Feb 2025

6/10 Okay

Randy

Traveled with partner
Liked: Staff & service
Someone was smoking weed and the hallway smelled horrendous. The dining room was way to small for the number of people staying at this hotel. There was no where to sit. Also, no fresh fruit.
Stayed 1 night in Feb 2025

8/10 Good

Margaret

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Other than the facility showing its age. It was clean, the staff were very friendly and attentive, the area is convenient with food options close by and a shopping mall right next door. There is a grocery store near by as well.
Stayed 2 nights in Feb 2025

10/10 Excellent

Rhonda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Had a great time ! Breakfast was great and staff was wonderful!
Stayed 1 night in Feb 2025

10/10 Excellent

darrell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Caroline

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean and obvious improvements are being worked on. Beds were comfortable.
Stayed 1 night in Feb 2025

6/10 Okay

carla

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 2 nights in Feb 2025

4/10 Poor

Verified traveler

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities

Old, worn, BROKEN!!

Stayed 1 night in Feb 2025

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff at check in. Breakfast was good. Staff very friendly at each interaction. Definitely will stay again when in the area!
Stayed 1 night in Feb 2025

8/10 Good

Tonya

Stayed 3 nights in Dec 2024

10/10 Excellent

Jackie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No frills, clean, everything worked. Conveniently located. Will stay again. Allergy friendly for me which was a huge plus.
Stayed 2 nights in Jan 2025

6/10 Okay

Christopher

Liked: Cleanliness
N/a
Stayed 1 night in Jan 2025