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UrCove By Hyatt Shantou Xinyicheng Huanghe Road

3.0 star property
3-star hotel in Longhu Qu

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Photo gallery for UrCove By Hyatt Shantou Xinyicheng Huanghe Road

Exterior
Exterior
Restaurant
Executive Room | Free minibar, in-room safe, individually decorated
Superior Single Room | Free minibar, in-room safe, individually decorated

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • 24/7 front desk
  • Breakfast available
  • Laundry
  • Air conditioning
  • Free WiFi
  • Parking included

Explore the area

View in a map
No.2, Keji Middle Road, Shantou, Guangdong provice, 515000
  • Place, Shantou the Mixc
    ‪3 min drive‬
  • Place, Shipaotai Park
    ‪5 min drive‬
  • Place, Chaoshan Stadium
    ‪6 min drive‬
  • Airport, Shantou (SWA-Jieyang Chaoshan Intl.)
    ‪12 min drive‬

Room options

View all photos for Superior Single Room

Superior Single Room | Free minibar, in-room safe, individually decorated

Superior Single Room

10.0 out of 10
Exceptional
(1 review)
  • 30 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Twin Room

Superior Twin Room | Free minibar, in-room safe, individually decorated

Superior Twin Room

  • 320 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Room

Executive Room | Free minibar, in-room safe, individually decorated

Executive Room

  • 377 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Single Room

Luxury Single Room | Free minibar, in-room safe, individually decorated

Luxury Single Room

  • 377 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Twin Room

Luxury Twin Room | Free minibar, in-room safe, individually decorated

Luxury Twin Room

  • 377 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

About the neighborhood

Shantou

Longhu Qu stay.Your stay at this Longhu Qu hotel places you within 3 miles (5 km) of Shantou the Mixc and Jinsha Park. Shipaotai Park and Shantou Museum are also within 6 miles (10 km).

What's nearby

  • Shantou the Mixc - 3 min drive - 1.7 miles
  • Jinsha Park - 4 min drive - 2.5 miles
  • Shipaotai Park - 5 min drive - 3.1 miles
  • Shantou Museum - 6 min drive - 3.9 miles
  • Chaoshan Stadium - 6 min drive - 3.7 miles

Getting around

  • Shantou (SWA-Jieyang Chaoshan Intl.) - 24 min drive

Restaurants

  • ‪细姨甜汤(珠江路店) - ‬18 min walk
  • ‪广厦鸭粥鱼粥 - ‬14 min walk
  • ‪南香漁港 - ‬3 min drive
  • ‪苏南勤记卤鹅 - ‬2 min drive
  • ‪星巴克 - ‬13 min walk

About this property

UrCove By Hyatt Shantou Xinyicheng Huanghe Road

3-star hotel in Longhu Qu
UrCove By Hyatt Shantou Xinyicheng Huanghe Road offers its guests concierge services, laundry facilities, and express check-in. Public spaces have free WiFi. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Shantou hotel.

  • 142 guestrooms or units
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Storage area for luggage
  • Concierge
  • Smoking in designated areas
  • Lockers available
UrCove By Hyatt Shantou Xinyicheng Huanghe Road offers 142 air-conditioned accommodations with free minibar items and espresso makers. Each accommodation is individually furnished and decorated. Televisions come with smart speakers. Bathrooms include showers with rainfall showerheads, slippers, hair dryers, and toothbrushes and toothpaste.

This Shantou hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and safes. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

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Property amenities

Family friendly

  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: CNY 50 for adults and CNY 50 for children

Accessibility

  • No elevator

Room amenities

Entertainment

  • Smart speaker

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Desk
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: noon; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 50 for adults and CNY 50 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Union Pay, debit cards, and cash.

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

UrCove by Hyatt Shantou Hi Tech The Mixc
UrCove by Hyatt Shantou Hi-Tech The Mixc Hotel
UrCove by Hyatt Shantou Hi-Tech The Mixc Shantou
UrCove by Hyatt Shantou Hi-Tech The Mixc Hotel Shantou

Frequently asked questions

How close is UrCove By Hyatt Shantou Xinyicheng Huanghe Road to the airport?

UrCove By Hyatt Shantou Xinyicheng Huanghe Road is 10.5 mi (24-min drive) away from the Shantou (SWA-Jieyang Chaoshan Intl.) airport, the closest popular airport to the property.

Does UrCove By Hyatt Shantou Xinyicheng Huanghe Road have an airport shuttle?

Airport shuttle services are not available at UrCove By Hyatt Shantou Xinyicheng Huanghe Road.

How close is UrCove By Hyatt Shantou Xinyicheng Huanghe Road to the beach?

This hotel is 9.3 mi (27-min drive) from Beishanwan Beach.

Does UrCove By Hyatt Shantou Xinyicheng Huanghe Road offer free breakfast?

Free breakfast isn’t provided at UrCove By Hyatt Shantou Xinyicheng Huanghe Road, but buffet breakfast is offered for a fee of CNY 50 for adults and CNY 50 for children. It's available every day from 6:30 AM to 10:00 AM.

Is there a casino at UrCove By Hyatt Shantou Xinyicheng Huanghe Road?

No, there is no casino at this hotel.

What time is check-in at UrCove By Hyatt Shantou Xinyicheng Huanghe Road?

Check-in start time: noon; Check-in end time: anytime.

Is there free parking at UrCove By Hyatt Shantou Xinyicheng Huanghe Road?

This hotel offers free self parking.

Does UrCove By Hyatt Shantou Xinyicheng Huanghe Road have a pool?

UrCove By Hyatt Shantou Xinyicheng Huanghe Road does not have a pool.

Does UrCove By Hyatt Shantou Xinyicheng Huanghe Road have a spa?

There are no spa services available at this hotel.

How close is UrCove By Hyatt Shantou Xinyicheng Huanghe Road to downtown Shantou?

UrCove By Hyatt Shantou Xinyicheng Huanghe Road is 7.5 mi away from Shantou.

UrCove By Hyatt Shantou Xinyicheng Huanghe Road Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 22 out of 25 reviews
Rating 8 - Good. 2 out of 25 reviews
Rating 6 - Okay. 1 out of 25 reviews
Rating 4 - Poor. 0 out of 25 reviews
Rating 2 - Terrible. 0 out of 25 reviews

10/10

Cleanliness

9.8/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Su

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New.
Stayed 3 nights in Aug 2025

10/10 Excellent

Soong Teck

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Due to my visit to a nearby city, I've extended my hotel stay by one additional day. Since this is an extension of a prior booking, I was informed that I needed to have my keycard validated. The hotel's system can't automatically grant extra days beyond the current booking. The validation process was quite straightforward and quick. Upon check - out, I requested the receptionist to help me return an item by giving it to a courier. He readily provided assistance. Moreover, when they learned that I was skipping breakfast to catch an early train, I was even offered a to - go coffee. I truly value the service provided by the hotel team. The complimentary washer and dryer are impressively fast, completing a cycle within an hour. This has been extremely helpful in minimizing the number of clothes I had to pack for this trip. However, if I had to point out one aspect for improvement, it would be the noise from the nearby construction. The hotel could have installed better double or triple - glazed windows to mitigate this issue.
Stayed 1 night in Aug 2025

10/10 Excellent

Soong Teck

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Getting to this property from the airport isn't overly challenging. I landed in the late evening. Booking via Expedia presented a bit of a hurdle as Expedia doesn't provide the hotel confirmation number (which is different from other platforms). Fortunately, I reached out to the hotel via their official email and obtained the confirmation, ensuring a seamless process. The receptionists are incredibly friendly and serve with enthusiasm. I can communicate with them effortlessly and have my inquiries addressed promptly. Once, I left my keycard in the room, and after verifying my identity, they reissued it. Additionally, they engaged in small talk, which made it seem like they were sincerely interested in building a good rapport. Retrieving my parcels from the reception was also relatively hassle-free.
Stayed 3 nights in Jul 2025

10/10 Excellent

Seng Poon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jul 2025

10/10 Excellent

kang

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recommended Stay

New hotel. Clean. Spacious. Staff Mr Zhuang and his team very helpful and nice.
Stayed 5 nights in Jun 2025

10/10 Excellent

Cheng Hwee

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff n great environment
Stayed 5 nights in Jun 2025

10/10 Excellent

Chee Yeong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

**Excellent Stay with Outstanding Hospitality –

**Excellent Stay with Outstanding Hospitality – Special Thanks to 小庄!** My stay at Urcove Hotel was truly enjoyable, thanks to the warm and attentive service. A special shout-out to 小庄 (Xiao Zhuang) at check-in—they were incredibly friendly, sincere, and went above and beyond by providing their WeChat contact for seamless communication during my stay. Having direct access to assistance made me feel well taken care of, and it’s clear the staff genuinely want guests to have a great experience. The room was comfortable, and the amenities met my needs perfectly. The only minor hiccup was that room service entered despite the "Do Not Disturb" sign, but this was a small issue in an otherwise flawless stay. Overall, I highly recommend Urcove Hotel, especially for the exceptional hospitality shown by 小庄 and the team. Thank you for making my stay so pleasant—I’d gladly return!
Stayed 5 nights in Jun 2025

10/10 Excellent

KAM WING, MARKHAM

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice breakfast buffet
Stayed 1 night in May 2025

10/10 Excellent

Chau Ping

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a new hotel and overall experience is great. Just they didn’t expect max capacity for the Easter long weekends we stayed and under staffed, even they are trying to be helpful. Overall I would come again given beds are very comfortable and service is excellent.
Stayed 1 night in Apr 2025

6/10 Okay

Mei Po

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Hoi Yan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Mei Ling Regina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
整體十分滿意，會再入住
Stayed 3 nights in Jul 2025

10/10 Excellent

patricia

Traveled with group
Liked: Property conditions & facilities
Stayed 8 nights in Jun 2025

10/10 Excellent

chor sang

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
前台服務態度非常好 👍 餐廳的美食好吃
Stayed 2 nights in May 2025

10/10 Excellent

Diogo Rodrigo

Business traveler
Liked: Property conditions & facilities
This is a very confortable and clean hotel. It is well located. Breakfast offers western food. Room is relatively spacious. Complementary drinks and soda are offered free of charge. Access through taxi is not ease as the English name is not found at Didi app. My taxi driver drove me to a wrong one. In overall, I highly recommend it.
Stayed 3 nights in May 2025

8/10 Good

Jacqueline

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
酒店浴室內沒有放衣服的位置
Stayed 2 nights in May 2025

10/10 Excellent

yeemaneva

Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

乾淨 整潔

酒店很新，很乾淨，推薦 不過叫外賣不方便。出入需要滴滴出行。
Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
酒店房间（尤其是床）很舒适。电视还能投屏很棒。还有机器人送外卖很方便。感谢Kid帮我处理跟外卖有关的问题。很棒的体验～谢谢Kid~
Stayed 1 night in Apr 2025

10/10 Excellent

yeemaneva

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
酒店距離高鐵及景點不遠，設施很新淨，晚上睡覺很寧静，員工態度很好，下次會再入住凱悦品牌的逸扉酒店。
Stayed 1 night in Apr 2025

8/10 Good

PO LING

Stayed 3 nights in Apr 2025

10/10 Excellent

Wing Yi Cecilia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025