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Sheraton Shantou Hotel

4.5 star property
4.5-star luxury hotel near Shipaotai Park, connected to a shopping center

Choose dates to view prices

Photo gallery for Sheraton Shantou Hotel

Exterior
Property video
2 restaurants, lunch, dinner, brunch served; Chinese cuisine
Lobby
Check-in/check-out kiosk

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
Block 11, Logan Century Mansion, Shantou, Guangdong, 515011
  • Place, Shantou the Mixc
    ‪6 min walk‬
  • Place, Jinsha Park
    ‪3 min drive‬
  • Place, Dahao Ancient City
    ‪12 min drive‬
  • Airport, Shantou (SWA-Jieyang Chaoshan Intl.)
    ‪15 min drive‬

Room options

View all photos for Room, 1 King Bed

Premium bedding, desk, soundproofing, iron/ironing board

Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 452 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Twin Beds

Premium bedding, desk, soundproofing, iron/ironing board

Room, 2 Twin Beds

10.0 out of 10
Exceptional
(2 reviews)
  • 452 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

About the neighborhood

Shantou

City center retreat .A stay at this Longhu Qu hotel places you within 3 miles (5 km) of Shipaotai Park and 6 miles (10 km) of Shantou Museum. Dahao Ancient City is 11.3 mi (18.1 km) away.

What's nearby

  • Shantou the Mixc - 6 min walk - 0.4 miles
  • Jinsha Park - 3 min drive - 1.9 miles
  • Chaoshan Stadium - 4 min drive - 2.3 miles
  • Dahao Ancient City - 12 min drive - 9.6 miles
  • Guangji Bridge - 39 min drive - 31.0 miles

Getting around

  • Shantou (SWA-Jieyang Chaoshan Intl.) - 31 min drive

Restaurants

  • ‪薜記炒貨 - ‬5 min walk
  • ‪欧吉 - ‬10 min walk
  • ‪Starbucks 星巴克 - ‬10 min walk
  • ‪阿赤牛肉丸 - ‬11 min walk
  • ‪公信阿武砂锅粥 - ‬10 min walk

About this property

Sheraton Shantou Hotel

4.5-star luxury hotel near Shipaotai Park, connected to a shopping center
Sheraton Shantou Hotel offers its guests an outdoor pool and a 24-hour fitness center. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

A business center and 5 meeting rooms are available. Event space at this hotel measures 11836 square feet (1100 square meters) and includes conference space. The luxury Sheraton Shantou Hotel also features tour/ticket assistance, a garden, and concierge services. Free self parking is available.

This 4.5-star Shantou hotel is smoke free.

  • 1 building
  • 330 guestrooms or units
  • 25 levels
  • 2 dining venues
  • 11836 sq ft of conference space
  • 1100 sq m of conference space
  • Built in 2013
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
Sheraton Shantou Hotel offers 330 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and bathrobes. Beds feature premium bedding. 42-inch LCD televisions come with cable channels. Bathrooms include separate bathtubs and showers with rainfall showerheads, spring water baths, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

Similar properties

Lobby lounge, beach views, open daily
Shantou Marriott Hotel
  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
4.8 out of 5, Exceptional, 58 reviews
$127 nightly
The price is $135
Mar 30 - Mar 31
Total with taxes and fees
Shantou Marriott Hotel

Property amenities

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 168 per person
  • 2 restaurants
  • A bar/lounge

Things to do

  • 24-hour gym
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Portable bathtub seat
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 42-inch LCD TV with cable channels
  • iPod dock

Bedroom

  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Spring water bathtub
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from February 13 2026 to February 23 2026 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 168 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: Alipay
Safety features at this property include a fire extinguisher and a deadbolt lock
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, cash, mobile payments, and Alipay. For guests' safety, the property includes a fire extinguisher and a deadbolt lock in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • The seasonal pool will open in April and close in November.
  • Pool access available from 7:00 AM to 10:30 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Hotel Shantou
Shantou Hotel
Shantou Sheraton
Shantou Sheraton Hotel
Sheraton Hotel Shantou
Sheraton Shantou
Sheraton Shantou Hotel
Sheraton Shantou Hotel Hotel
Sheraton Shantou Hotel Shantou
Sheraton Shantou Hotel Hotel Shantou

Frequently asked questions

How close is Sheraton Shantou Hotel to the airport?

Sheraton Shantou Hotel is 8.7 mi (31-min drive) away from the Shantou (SWA-Jieyang Chaoshan Intl.) airport, the closest popular airport to the property.

Does Sheraton Shantou Hotel have an airport shuttle?

Airport shuttle services are not available at Sheraton Shantou Hotel.

How close is Sheraton Shantou Hotel to the beach?

This hotel is 9.1 mi (25-min drive) from Beishanwan Beach.

Does Sheraton Shantou Hotel offer free breakfast?

Free breakfast isn’t provided at Sheraton Shantou Hotel, but buffet breakfast is offered for a fee of CNY 168 per person. It's available every day from 6:30 AM to 10:30 AM.

Is there a casino at Sheraton Shantou Hotel?

No, there is no casino at this hotel.

What time is check-in at Sheraton Shantou Hotel?

Check-in start time: 3 PM; Check-in end time: midnight.

Is there free parking at Sheraton Shantou Hotel?

This hotel offers free self parking.

Does Sheraton Shantou Hotel have a pool?

Sheraton Shantou Hotel features an outdoor pool. Guests can enjoy pool access from 7:00 AM to 10:30 PM.The pool will be unavailable from February 13 2026 to February 23 2026 (dates subject to change).

Does Sheraton Shantou Hotel have a restaurant?

There are 2 onsite restaurants, offering options like Chinese cuisine, brunch, and light fare.

Does Sheraton Shantou Hotel have a spa?

There are no spa services available at this hotel.

How close is Sheraton Shantou Hotel to downtown Shantou?

Sheraton Shantou Hotel is 7.5 mi away from Shantou.

Sheraton Shantou Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 194 out of 357 reviews
Rating 8 - Good. 131 out of 357 reviews
Rating 6 - Okay. 19 out of 357 reviews
Rating 4 - Poor. 7 out of 357 reviews
Rating 2 - Terrible. 6 out of 357 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Eddie

Liked: Cleanliness, amenities, property conditions & facilities
Very clean room, excellent breakfast buffet with a lot choices, very professional staff
Stayed 1 night in Dec 2025

10/10 Excellent

KAI MAN

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet area yet convenient walking distance to large malls and restaurants.
Stayed 2 nights in Nov 2025

8/10 Good

Kit

Stayed 4 nights in Oct 2025

10/10 Excellent

Mark

Stayed 1 night in Oct 2025

10/10 Excellent

An Qing

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are really helpful and friendly, room is big , clean and comfortable.
Stayed 2 nights in Oct 2025

10/10 Excellent

Thanh T, Alhambra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great to stayed
Stayed 4 nights in Sep 2025

10/10 Excellent

KEVIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Layeng

Stayed 3 nights in Jul 2025

10/10 Excellent

Weican

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good service
Stayed 2 nights in May 2025

10/10 Excellent

Andy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

10/10 Excellent

Wai Ping

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Happy New Year

I am very satisfied with this hotel. The staff at the front desk could communicate with us in Cantonese during the check-in process. He also upgraded our room. We asked the hotel's check-out time the night before check-out, and the staff immediately took the initiative to delay our check-out for us, but in the end we did not delay check-out. The staff took the initiative to help and friendly. Although this hotel is more than ten years, it has been well maintained. There is no odor in the room and no sewage odor in the bathroom. The overall room is very satisfactory and the bed is very comfortable and also exceeding my expectations. There is a large shopping mall nearby, which is very convenient for shopping and eating. We had buffet dinner at the hotel on New Year's Eve. Although there were not many varieties, the price was reasonable. Some of the seafood was not too fresh. I hope the hotel will improve it. I stay again next time.
Stayed 2 nights in Dec 2024

10/10 Excellent

Rui Ling

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 2 nights in Oct 2024

10/10 Excellent

Janice

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean & Nice Hotel.
Stayed 5 nights in May 2024

10/10 Excellent

Janice

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location is very convenient. Many eatery and shopping malls within walking distance . Rooms are big and comfortable.
Stayed 4 nights in May 2024

10/10 Excellent

Binh Su

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was nice and clean, friendly staffs
Stayed 4 nights in Apr 2024

10/10 Excellent

Yui Tai

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and service well
Stayed 3 nights in Apr 2024

10/10 Excellent

Priscilla, Temple City

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Standard services with no surprises Staff are friendly and professional Front door bell boys are very helpful to go extra mile for assistance Most requests are responses promptly with courtesy Rooms are spacious and clean prefer for relaxing after long day
Stayed 1 night in Feb 2024

6/10 Okay

Tan

Traveled with family
Liked: Cleanliness, staff & service, room comfort

Dated hotel

Good reception service staffs regardless that the hotel system don recognise Hotel.com booking number , took sometime for the search .Very dated and old condition really need some upgrade
Stayed 3 nights in Feb 2024

8/10 Good

James

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It wasn’t really convenient to push my wheelchair bound grandmother to the nearby shopping malls despite the near distance as there were barriers and barricades along the way.
Stayed 6 nights in Jan 2024

8/10 Good

Yit Meng

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Paul

Liked: Property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

Shianti

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location staff very helpful and friendly
Stayed 4 nights in Dec 2023

10/10 Excellent

Edmond

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome environment
Stayed 2 nights in Dec 2023