2/10 Terrible
Jane
Traveled with partner
Apr 2, 2025
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was strong water pressure, but that’s the only positive about our two night stay in March 2025. Major issues included:
1) Staff were rude. On check-in my companion and I were teased because we have different last names. Felt extremely judged and unsafe.
2) Room unclean: coffee machine (Keurig) was filthy, old pod left in machine from previous guest.
3) Room was tiny and inaccessible. Stayed in 117 (garden); couldn’t find anywhere to put luggage and still be able to move. The doors jammed and were extremely awkward, looking onto the courtyard.
4) Area leaves a lot to be desired. It’s right off the highway, next to an ATV rental and a tire shop, hardly secluded or romantic.
5) Our room wasn’t cleaned or changed over, and since no staff were on the premises, we had to call and wait for towels the next morning.
6) Fridge was FULL of drinks etc… for $$$ fees. No room for anything of our own.
7) Absolutely no view of the rocks or mountains, not even remotely. So sad!
Jane
Stayed 2 nights in Mar 2025