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"Had 4 people staying in one room, but did not have bedding for the pull out mattress. Also, was only given pillows for 2 people. After going to the ... " More

By a verified traveler on Thu 27 Jun 2019

Hotel Description

Bothell hotel in Canyon Park area

In Bothell

Your stay at this Canyon Park hotel places you within 3 miles (5 km) of Country Village Shops and Elevated Sportz Indoor Trampoline Park. Lake Washington and Lynnwood Convention Center are also within 6 miles (10 km).

Free perks

This hotel features a fitness center and a seasonal outdoor pool. Business travelers can take advantage of the free WiFi in public areas. Guests will appreciate freebies like on-the-go breakfast and free self parking.

Free WiFi, kitchens

The 123 guestrooms feature well-equipped kitchens with refrigerators, stovetops, and microwaves, as well as flat-screen TVs with cable channels. Free WiFi, sofa beds, and coffee/tea makers are also available. Housekeeping is available on request.

Deluxe Studio, 1 Queen Bed with Sofa bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 4 Max
$90* Per night/room Aug 1 - Aug 2

Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Studio, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Deluxe Studio, Multiple Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Extended Stay America - Seattle - Bothell - Canyon Park ratings based on 35 Verified Reviews

Review Summary
3.2 out of 5 3.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Extended Stay America - Seattle - Bothell - Canyon Park

Everyone (9) Couples (1) Family (4)
1 out of 5

Posted by on Mar 11, 2020

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Comment from Hotel Management

Apr 12, 2020 by Hotel Management

Thank you for being our guest. We are sorry you did not enjoy your stay, and we apologize for failing to live up to your expectations. We hope you will return so that we can have an opportunity to provide you with a better experience. Sincerely, Hotel Management

1 out of 5
The property was going through renovations, and every room was being transferred to non smoking rooms. The first room they checked us into had a clogged sink with the plunger still in it. Staff was so rude. After checking in and finding the room the way it was I asked to talk to a manager and and was told I can go to another hotel if I had a problem. I had my wife and 4 kids with me looking for another hotel at 8pm was the last thing that I wanted to do. I will never stay at another one of their properties.

Posted by on Jul 15, 2019

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Comment from Hotel Management

Jul 16, 2019 by Hotel Management

Thank you for taking the time to review our hotel. We apologize for the poor service provided by our front desk team at the time of your check-in and the inappropriate condition of your room due to which you did not stay with us. There is definitely room for improvement, so it has been discussed with appropriate teams in an effort to enhance our service level and facilities going ahead. It is never our intention to disappoint you in any way, and we hope you will give us a chance to redeem ourselves in the future. Sincerely, Hotel Management

4 out of 5

Posted by on Jun 28, 2019

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1 out of 5
The hallway on the second floor stinks so bad. And for your security It’s always a good thing to put the latch on, on your door.. I was napping and someone open my door twice I was there. They have to reset my door key ,the person who open my door deactivated mine. Never coming back to that place again. No Customer Service whatsoever.

Posted by on Jun 28, 2019

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Comment from Hotel Management

Jun 28, 2019 by Hotel Management

Theresa, thank you for taking the time to share your comments. Our goal is to provide excellent service, so we apologize this was not your experience. Your concerns have been shared with the management team, and we are following up to determine where we went wrong and how we can enhance our service to our guests. Thank you for choosing us for your stay. We hope you will give us a chance to redeem ourselves in the future.  Sincerely, Hotel Management

3 out of 5
Had 4 people staying in one room, but did not have bedding for the pull out mattress. Also, was only given pillows for 2 people. After going to the front desk, we were able to get basic bedding for the pull out mattress (mattress cover and sheets), but we were told there were no more pillows (for the other 2 people in our room) and no more blankets (for the pull out mattress).

Posted by , from Riverside, CA on Jun 27, 2019

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Comment from Hotel Management

Jun 28, 2019 by Hotel Management

Thank you for your feedback. We are happy you had an overall comfortable stay during your visit with us. However, we are sorry for the disappointment you had with our hotel policy and for the shortage of room amenities. We are reviewing this situation with our staff to ensure these items are always well stocked. We hope you will consider and give us the chance to make it up to you in the future. Sincerely, Hotel Management

5 out of 5
I love this place. Super affordable for those who need to rent a room a couple nights a week! =D

Posted by , from Snohomish, Washington on May 1, 2019

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Comment from Hotel Management

May 3, 2019 by Hotel Management

Thank you for choosing Extended Stay America and for the wonderful review. We are thrilled to know we met all your expectations and you that you found us to be a great value. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Hotel Management

3 out of 5
Beds were not comfortable. Too far from Seattle. Staff was nice.

Posted by , from Benicia, CA on Jul 31, 2018

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Comment from Hotel Management

Aug 1, 2018 by Hotel Management

Angelique, thank you for providing your feedback. We are happy to know you liked our associates, but we are sorry for not meeting your expectations with our beds. We appreciate your feedback as we continually strive to meet the needs of every guest. Please come stay with us again as we would love to provide you with a better experience. Sincerely, Hotel Management

1 out of 5

Would not recommend

Pros: Nothing
Cons: Everything
Location: Located close to all amenities
We stayed here between 08/03 thru 08/06, The hotel is located close to other places to eat. The overall experience at the hotel was terrible. We stayed in room 324, the room had an awful stench as you entered. The carpets were dirty with stains all over. The sink and the surrounding areas had fruit flies and insects crawling all over the place. The advertised continental breakfast was a rack of muffins and a few granola bars in front of the reception. The avertised picture of the hotel and the rooms does not match the reality. I had informed the front desk about the condition before I left, I had an additional reservation for 08/09 which was cancelled by extended stay(I am glad they did) without letting me know. Travelocity proactively arranged my stay at residence inn Marriott at Lynwood for 08/09, which was a great place to stay. Thanks Travelocity.

Posted by , from North Carolina on Aug 12, 2017

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Comment from Hotel Management

Aug 14, 2017 by General Manager

Thank you very much for your feedback. I apologize for not living up to our commitment to clean, fresh accommodations during your stay. I am working with our housekeeping department to make sure all procedures are being followed so this does not happen again. I do hope you will give us another chance the next time your travels bring you this way. General Manager

3 out of 5

The internet site stated...

When getting a reservation with Extended Stay, the site stated there was a pool and a contintal breakfast. The pool is closed for the winter which they did not mention. The Continental breakfast was hot water for envelopes of hot chocolate and oatmeal. Mini individually rapped muffins and granola bars.

Posted by on Feb 5, 2017

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5 out of 5

Very nice

Staff was very accommodating and friendly and wonderful!

Posted by on Apr 14, 2016

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About the Extended Stay America - Seattle - Bothell - Canyon Park

Location 22122 17th Ave Se, Bothell, WA 98021

Property Features

Extended Stay America - Seattle - Bothell - Canyon Park offers its guests a fitness center and a seasonal outdoor pool. Public spaces have free WiFi. Free breakfast is available daily. The business-friendly Extended Stay America - Seattle - Bothell - Canyon Park also features barbecue grills, a picnic area, and coffee/tea in a common area. Free self parking is available. This Bothell hotel is smoke free.

  • 123 guestrooms or units
  • 3 levels
  • To-go breakfast (free)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • BBQ grill(s)
  • Outdoor picnic space
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Sofa bed
  • Full-sized refrigerator/freezer
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Seattle - Tacoma Intl. Airport (SEA) (49 km / 30.4 mi)
  • Parking: Free self parking

Room Amenities

Extended Stay America - Seattle - Bothell - Canyon Park offers 123 air-conditioned accommodations with coffee/tea makers and irons/ironing boards. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries. This Bothell hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered on request and hair dryers can be requested.

  • In-room kitchen
  • Pull-out sofa bed
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator (full size)
  • Microwave
  • Stove
  • Coffee maker
  • Kitchenware
  • Shower and tub combination
  • Housekeeping (on request)
  • Hair dryer available
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Guests are served free on-the-go breakfast daily from 6:00 AM to 9:30 AM.

Nearby Activities

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Hiking/biking trails nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

This property accepts credit cards only for all bookings where payment for the stay will be made on site instead of at the time of booking, and for all onsite purchases. Cash is not accepted.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 25 per pet, per day (maximum USD 150 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 per room
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Number of children who can stay free - 4
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per day (maximum USD 150 per stay)
  • Weekly housekeeping provided; additional cleaning fee: USD 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Extended Stay America Seattle Bothell Canyon Park
  • Extended Stay America Seattle Canyon
  • Extended Stay America Seattle Canyon Aparthotel
  • Extended Stay America Seattle Canyon Aparthotel Bothell Park
  • Extended Stay America Seattle Bothell Canyon Park Aparthotel
  • Extended Stay America Seattle Canyon Park Aparthotel
  • Extended Stay America Seattle Canyon Park
  • Bothell Extended Stay
  • Extended Stay Deluxe Bothell Hotel Bothell
  • Extended Stay Bothell
  • Extended Stay America Seattle Bothell Canyon Park Hotel
  • Extended Stay America Seattle Canyon Park Hotel
  • Extend Stay America Seattle C
  • Extended Stay America - Seattle - Bothell - Canyon Park Hotel
  • Extended Stay America - Seattle - Bothell - Canyon Park Bothell

You should know

  • Up to 4 children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.