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The Water Tower Inn, BW Premier Collection

3.5 star property
Family-friendly 3.5-star hotel with 3 indoor pools

Choose dates to view prices

Photo gallery for The Water Tower Inn, BW Premier Collection

Bar (on property)
Front of property
3 indoor pools
Lobby
Desk, blackout drapes, iron/ironing board, free WiFi

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot tub
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
360 Great Northern Rd, Sault Ste. Marie, ON, P6B4Z7
  • Place, Northern Ontario Country Music Hall of Fame
    ‪8 min walk‬
  • Place, Sault College
    ‪8 min walk‬
  • Place, Bellevue Park
    ‪5 min drive‬
  • Airport, Sault Ste. Marie, ON (YAM-Sault Ste. Marie Airport)
    ‪22 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 2 Double Beds, Non Smoking, Refrigerator

8.6 out of 10
Excellent
(65 reviews)
  • 300 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Executive Room, 1 King Bed, Non Smoking, Refrigerator (Walk-in Shower)

Executive Room, 1 King Bed, Non Smoking, Refrigerator (Walk-in Shower) | Desk, blackout drapes, iron/ironing board, free WiFi

Executive Room, 1 King Bed, Non Smoking, Refrigerator (Walk-in Shower)

9.2 out of 10
Wonderful
(18 reviews)
  • 300 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator (Walk-in Shower)

Standard Room, 1 King Bed, Non Smoking, Refrigerator (Walk-in Shower) | Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator (Walk-in Shower)

9.0 out of 10
Wonderful
(14 reviews)
  • 300 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Jetted Tub

Standard Room, 1 Queen Bed, Non Smoking, Jetted Tub | Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 1 Queen Bed, Non Smoking, Jetted Tub

9.0 out of 10
Wonderful
(2 reviews)
  • 300 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Suite, 1 Queen Bed, Non Smoking, Kitchenette

Suite, 1 Queen Bed, Non Smoking, Kitchenette | Desk, blackout drapes, iron/ironing board, free WiFi

Suite, 1 Queen Bed, Non Smoking, Kitchenette

8.8 out of 10
Excellent
(3 reviews)
  • 600 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed
  • Free WiFi

View all photos for Suite, 1 Queen Bed, Non Smoking, Jetted Tub

Desk, blackout drapes, iron/ironing board, free WiFi

Suite, 1 Queen Bed, Non Smoking, Jetted Tub

9.0 out of 10
Wonderful
(2 reviews)
  • 900 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed
  • Free WiFi

View all photos for Suite, 1 Queen Bed, Non Smoking, Jetted Tub (Walk-in Shower)

Suite, 1 Queen Bed, Non Smoking, Jetted Tub (Walk-in Shower) | Desk, blackout drapes, iron/ironing board, free WiFi

Suite, 1 Queen Bed, Non Smoking, Jetted Tub (Walk-in Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • 600 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed)

Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed) | Desk, blackout drapes, iron/ironing board, free WiFi

Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed)

10.0 out of 10
Exceptional
(1 review)
  • 900 sq ft
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 Double Bed, Accessible, Non Smoking

Standard Room, 1 Double Bed, Accessible, Non Smoking | Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 1 Double Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(21 reviews)
  • 250 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator (Pet Friendly)

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 2 Double Beds, Non Smoking, Refrigerator (Pet Friendly)

8.0 out of 10
Very good
(17 reviews)
  • 300 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator (Walk-in Shower)

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator (Walk-in Shower)

9.6 out of 10
Exceptional
(4 reviews)
  • 250 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Jetted Tub

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Jetted Tub

7.8 out of 10
Good
(26 reviews)
  • 300 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Suite, Multiple Beds, Non Smoking, Jetted Tub

Suite, Multiple Beds, Non Smoking, Jetted Tub | Desk, blackout drapes, iron/ironing board, free WiFi

Suite, Multiple Beds, Non Smoking, Jetted Tub

  • 1500 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed
  • Free WiFi

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub | Desk, blackout drapes, iron/ironing board, free WiFi

Suite, 1 King Bed, Non Smoking, Jetted Tub

  • 600 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Suite, Multiple Beds, Non Smoking, Kitchenette

Suite, Multiple Beds, Non Smoking, Kitchenette | Desk, blackout drapes, iron/ironing board, free WiFi

Suite, Multiple Beds, Non Smoking, Kitchenette

8.6 out of 10
Excellent
(10 reviews)
  • 1194 sq ft
  • 1 bedroom
  • Sleeps 6
  • 3 Queen Beds
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

7.8 out of 10
Good
(12 reviews)
  • 250 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Walk-in Shower)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

Double Room with Roll in Shower - Non-Smoking

  • Sleeps 2
  • Free WiFi

Double Room with Two Double Beds - Non-Smoking

  • Sleeps 4
  • Free WiFi

Double Room with Two Double Beds - Pet Friendly/Non-Smoking

  • Sleeps 4
  • Free WiFi

Executive King Room - Non-Smoking

  • Sleeps 2
  • Free WiFi

King Room - Non-Smoking

  • Sleeps 2
  • Free WiFi

King Suite - Non-Smoking

  • Sleeps 2
  • Free WiFi

Queen Room

  • Sleeps 2
  • Free WiFi

1 Queen Bed, Non-Smoking, Walk In Shower, Microwave And Refrigerator

  • Sleeps 4
  • Free WiFi

Queen Suite with Fireplace - Non-Smoking

  • Sleeps 4
  • Free WiFi

Queen Suite with Spa Bath - Non-Smoking

  • Sleeps 2
  • Free WiFi

Suite with Three Queen beds

  • Sleeps 6
  • Free WiFi

Queen Suite with Kitchenette and Shower

  • Sleeps 4
  • Free WiFi

1 Queen Bed, Non-Smoking, Refrigerator, Two Person Jetted Tub

  • Sleeps 2
  • Free WiFi

2 Queen Beds, Non-Smoking, Jetted Tub, Refrigerator

  • Sleeps 4
  • Free WiFi

2 Queen Beds, Non-Smoking, Refrigerator, Bathtub

  • Sleeps 5
  • Free WiFi

View all photos for Double 1 Queen Bed, Non-Smoking, Refrigerator, Walk in Shower, Sofabed

Desk, blackout drapes, iron/ironing board, free WiFi

Double 1 Queen Bed, Non-Smoking, Refrigerator, Walk in Shower, Sofabed

  • Sleeps 2
  • Free WiFi

About the neighborhood

Sault Ste. Marie

In shopping district.Your stay at this Sault Ste. Marie hotel places you within a 10-minute walk of Northern Ontario Country Music Hall of Fame and Sault College. Sault Area Hospital and Fort Creek Conservation Area are also within 2 miles (3 km).

What's nearby

  • Northern Ontario Country Music Hall of Fame - 8 min walk - 0.5 miles
  • Sault College - 8 min walk - 0.5 miles
  • Agawa Canyon Tour Trains - 5 min drive - 3.0 miles
  • Bellevue Park - 5 min drive - 2.1 miles
  • Gateway Casinos - 5 min drive - 3.0 miles

Getting around

  • Sault Ste. Marie, ON (YAM-Sault Ste. Marie Airport) - 22 min drive

Restaurants

  • ‪Firehouse Subs - ‬4 min walk
  • ‪Tim Hortons - ‬3 min walk
  • ‪Tim Hortons - ‬10 min walk
  • ‪McDonald's - ‬1 min walk
  • ‪QDOBA Mexican Eats - ‬15 min walk

About this property

The Water Tower Inn, BW Premier Collection

Family-friendly 3.5-star hotel with 3 indoor pools
As a guest of The Water Tower Inn, BW Premier Collection, you'll find 3 indoor swimming pools and 2 hot tubs along with a 24-hour fitness center and a children's pool. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center and 7 meeting rooms are available. Event space at this hotel measures 10764 square feet (1000 square meters) and includes a conference center. A terrace, a vending machine, and multilingual staff are also featured at the family-friendly The Water Tower Inn, BW Premier Collection. Free self parking is available.

This 3.5-star Sault Ste. Marie hotel is smoke free.

  • 175 guestrooms or units
  • 5 levels
  • 10764 sq ft of conference space
  • 1000 sq m of conference space
  • Built in 1974
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Bar or lounge
  • Coffee shop
  • Dining venue
The Water Tower Inn, BW Premier Collection offers 175 accommodations with coffee/tea makers and hair dryers. A pillow menu is available. 43-inch flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Similar properties

Lobby
Quattro Hotel & Conf. Centre, an Ascend Collection Hotel
Sault Ste. Marie
  • Pool
  • Breakfast included
  • Spa
  • Parking included
4.5 out of 5, Wonderful, 1,138 reviews
$102 nightly
The price is $123
Jun 7 - Jun 8
Total with taxes and fees
Quattro Hotel & Conf. Centre, an Ascend Collection Hotel

Property amenities

Family friendly

  • 3 indoor pools
  • Children's pool
  • Mini-fridge

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 11:00 AM for a fee: CAD 5 to 15 for adults and CAD 4 to 15 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 2 hot tubs
  • 24-hour gym
  • 3 indoor pools
  • Children's pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Elevator
  • Handrails in stairways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Entertainment

  • 43-inch flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:30 AM

Early check-in subject to availability

Late check-in subject to availability

Minimum check-in age: 21

Check-out

Check-out before noon

Contactless check-out available

Late check-out subject to availability

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CAD 5 to 15 for adults, and CAD 4 to 15 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Pool access available from 7:00 AM to 10:00 PM.
  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Algoma's Water Tower

Algoma's Water Tower Inn

Algoma's Water Tower Sault Ste. Marie

Water Tower Inn

Algoma`s Water Tower Hotel Sault Ste. Marie

Algoma`s Water Tower Inn And Suites

Algomas Water Hotel

Algoma's Water Tower Inn & Suites Sault Ste. Marie, Ontario

Hotel Algomas Water

Algoma's Water Tower Inn Sault Ste. Marie

Algoma's Water Tower Inn BW Premier Collection Sault Ste. Marie

Algoma's Water Tower Inn BW Premier Collection

Algoma's Water Tower BW Premier Collection Sault Ste. Marie

Algoma's Water Tower BW Premier Collection

Water Tower Inn BW Premier Collection Sault Ste. Marie

Water Tower Inn BW Premier Collection

Water Tower BW Premier Collection Sault Ste. Marie

Water Tower BW Premier Collection

The Water Tower Inn, BW Premier Collection Hotel

The Water Tower Inn, BW Premier Collection Sault Ste. Marie

Frequently asked questions

How close is The Water Tower Inn, BW Premier Collection to the airport?

The Water Tower Inn, BW Premier Collection is 12 mi (22-min drive) away from the Sault Ste. Marie, ON (YAM-Sault Ste. Marie Airport) airport, the closest popular airport to the property.

How much does it cost to stay at The Water Tower Inn, BW Premier Collection?

As of May 13, 2026, prices found for a 1-night stay for 2 adults at The Water Tower Inn, BW Premier Collection on May 24, 2026 start from $114, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does The Water Tower Inn, BW Premier Collection have an airport shuttle?

Airport shuttle services are not available at The Water Tower Inn, BW Premier Collection.

Does The Water Tower Inn, BW Premier Collection offer free breakfast?

Free breakfast isn’t offered at The Water Tower Inn, BW Premier Collection, but full breakfast is offered for a fee of between CAD 5 and 15 for adults, CAD 4 and 15 for children. It's available every day from 6:30 AM to 11 AM.

Is there a casino at The Water Tower Inn, BW Premier Collection?

No, there is no casino at this hotel, but Gateway Casinos (4-min drive) and Kewadin Casino (16-min drive) are nearby.

What time is check-in at The Water Tower Inn, BW Premier Collection?

Check-in start time: 3:00 PM; Check-in end time: 2:30 AM.

Is there free parking at The Water Tower Inn, BW Premier Collection?

This hotel offers free self parking.

Does The Water Tower Inn, BW Premier Collection have a pool?

The Water Tower Inn, BW Premier Collection features 3 indoor pools and a children's pool. Guests can enjoy pool access from 7:00 AM to 10:00 PM.

Does The Water Tower Inn, BW Premier Collection have a restaurant?

The Water Tower Inn, BW Premier Collection is home to Caseys Grill.Bar, which features international cuisine.

Does The Water Tower Inn, BW Premier Collection have a spa?

There are no spa services available at this hotel.

How close is The Water Tower Inn, BW Premier Collection to downtown Sault Ste. Marie?

The Water Tower Inn, BW Premier Collection is 1.7 mi away from Sault Ste. Marie.

The Water Tower Inn, BW Premier Collection Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 491 out of 1000 reviews
Rating 8 - Good. 265 out of 1000 reviews
Rating 6 - Okay. 144 out of 1000 reviews
Rating 4 - Poor. 55 out of 1000 reviews
Rating 2 - Terrible. 45 out of 1000 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Amy

Stayed 1 night in Feb 2026

10/10 Excellent

Roseanne

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Yes room was clean and staff were curious
Stayed 1 night in Feb 2026

8/10 Good

Ralph

Stayed 1 night in Feb 2026

6/10 Okay

Jodi

Stayed 1 night in Feb 2026

6/10 Okay

Shannon

Stayed 2 nights in Feb 2026

10/10 Excellent

Jennifer

Stayed 1 night in Jan 2026

6/10 Okay

Willie

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Room was alright. Disappointed hot tub was closed as only reason booked this hotel. Pool area was freezing but kids say pool was warm
Stayed 1 night in Jan 2026

8/10 Good

Jeff

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities
Everything wa great
Stayed 3 nights in Jan 2026

10/10 Excellent

Elisabeth

The staff was excelled and I loved the pool area and the outside hottub in the snow was a treat
Stayed 1 night in Feb 2026

10/10 Excellent

Jeff

Liked: Cleanliness, amenities, property conditions & facilities
Unreal how kind and friendly the staff was here...how accommodating they were with everything, even the pub and Casey's which you have access from inside...the difficult to understand room description that expedia had on the website calling the room a double room making me think it was a room with 2 beds caused me to book the wrong room...Kimberly fixed everything!!!amazing! They even let my teens play their guitar and sing the evening away in the lobby area at night while i was resting in my room. I can't say thank you enough....we had bad neighbours above us, sounded like a herd of elephants doing aerobics at odd hours, but that's out of their control and also the beds are not very comfortable but it definitely makes up for the kindness and the above and beyond that they have displayed...will definitely stay again and 100% recommend.
Stayed 3 nights in Jan 2026

6/10 Okay

James

Traveled with group
Liked: Cleanliness
Disliked: Amenities
The room was spectacular nice and clean a tad dated but has everything you need. This is the 3rd time staying at this location over the last 15 years. I was really looking ford to be able to stay at the Governor Generals Suite. This is one of there nicer suites. Definitely not cheep to stay in the room just the security depoet is 600.00 and worth it as the room is really a 2 bedroom 2 bathroom apartment in size. The apartment suite showes its age but shows a time of glamer and glory. Down side for the price you pay you would expect better customer services. When I was checking in after a 7 hour drive to get there I asked the receptionist if the room would be avaliable for a second night as my slef and my guests my need to extend are business buy a day. The receipt looked me over and seen a man in track pants and a a sweeter as i like to be comfortable for long drives and she replies. The room is vary expensive and as i went through Expedia i would have to come back in the morning to check the availability. What can I say. Should I have ANNOUNCED that i work for the largest gold producers in the world to get a simple question answered like is the room avaliable for another night. I was not expecting to be received as someone who couod not afford a room just because i went through Expedia. And the list of customer services issues for the price you pay can go on and on but i am limited on space for this review.
Stayed 1 night in Jan 2026

6/10 Okay

Steve

Stayed 1 night in Jan 2026

10/10 Excellent

Max

Stayed 1 night in Jan 2026

6/10 Okay

Kathryn

Liked: Cleanliness
Staff was great! But very cold pool and pool area.
Stayed 2 nights in Jan 2026

10/10 Excellent

Bella-Jean

Stayed 2 nights in Jan 2026

2/10 Terrible

Melissa

Stayed 1 night in Jan 2026

10/10 Excellent

Bobby

Stayed 1 night in Jan 2026

10/10 Excellent

Tyler

Stayed 1 night in Jan 2026

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities
I did not have Breakfast
Stayed 1 night in Jan 2026

10/10 Excellent

Craig

Stayed 3 nights in Jan 2026

10/10 Excellent

Lacey

Stayed 1 night in Jan 2026

10/10 Excellent

Nigel

Liked: Cleanliness, staff & service, amenities
Yes
Stayed 1 night in Jan 2026

8/10 Good

Devy.

Traveled with partner
Liked: Staff & service, amenities
Room and service was good. Just the bed was smaller than what we wanted. And the couch has stains on it. We didn’t wanna sit on it.
Stayed 1 night in Jan 2026

8/10 Good

Amber

Stayed 1 night in Jan 2026

2/10 Terrible

Norman

Business traveler
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
I arrived @ 7Pm after a 15 hour drive, walked in the lobby and there were two people behind the desk. The gentleman was helping a guest, the second one whose name is Car, was chatting with a coworker about the nachos that coworker had just ordered from Casey’s. I stood there for a minute or two while they finish their conversation. The coworker walked away when Car looked up at me and said “Sup” I assume that meant that she was ready to check me in, I hadn’t booked yet so I asked her if the price direct was better than the price I would get on Expedia. She told me that Expedia was a rip off always and ask me what kind of room I wanted. I asked for some pricing to compare and Expedia turned out to be $60 cheaper today. So I booked on Expedia. No problem there. I askedHow do I get to 502 she then pointed me to the elevator said between the pillars, hit the button. I am in Sault Ste. Marie about 15 times a year. I have always stayed at the Quattro until today. I also book rooms for my clients when I’m here as they are all from out of the country and working in agriculture means I have to bring them to the field as I can’t bring the field to them. It was just me this time. I would be embarrassed if one of my clients told me this story. Where I put them up as a reflection on me, very unprofessional, and not at all great service.
Stayed 1 night in Jan 2026