2/10 Terrible
Oudai
Traveled with group
Mar 27, 2025
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I had high hopes for this hotel, but unfortunately it didn’t live up to expectations, especially considering its price point. The rooms were decent, and the beach was lovely, but that’s about where the positive aspects end. The breakfast buffet was incredibly underwhelming, lacking basic items such as cheeses and nuts, which are standard in many lower-tier hotels. Upon checkout, there was an unexpected commotion in the lobby, which turned out to be related to a missing pair of disposable slippers. While those slippers cost no more than 50 cents, they were being treated as they were a significant issue. Those slippers, which cost maybe 40 cents, were something I had used and taken, assuming they were a standard disposable item. When I returned them, I was told that they reuse them!! Reusing slippers that have been worn by other guests, potentially harboring bacteria and fungus, is not only unhygienic but completely unacceptable, especially for a 4-star hotel. These slippers can't be washed because they'll be ruined. I work in hotel amenities supply and i know that for a fact. Yuck!!! For a four-star hotel charging $300 a night, it is deeply troubling that such a commotion would arise over a a 40 cent disposable item, especially given the potential health risks involved. This lack of basic hygiene is inexcusable.Given these issues, I can’t help but feel deeply disappointed, and I honestly cannot recommend it. I’m rating it 1 star, as I truly feel let down.
Oudai
Stayed 4 nights in Mar 2025
