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4.1 out of 5

"Location is great. Room could be cleaner. Carpet was filthy and there were small ants in the bathroom. " More

By a verified traveler on Mon 28 Mar 2022

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Hotel Description

3-star hotel near Congress Park

City center stay

Within a 15-minute walk of the hotel, you'll find Congress Park and Saratoga Spa State Park. Saratoga Springs City Center and Saratoga Race Course are also within 2 miles (3 km).

Free shuttle, parking

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the 7 conference rooms, 24-hour business center, and free train station pick-up. Enjoy the indoor pool and perks like free self parking and a free area shuttle.

Free Internet, comfy beds

Boasting comforts like pillowtop beds and premium bedding, the 168 guestrooms offer free WiFi and free wired Internet, as well as flat-screen TVs with cable channels. Microwaves, minibars, and coffee/tea makers are also available.

Standard Room, 1 King Bed, Accessible (Mobility Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max
$152* Per night/room May 30 - May 31

Premium Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Suite, 1 Bedroom, Jetted Tub

Bed Count 1 King Bed Maximum Occupancy 5 Max

Premium Room, 1 King Bed, Accessible (Mobility Tub)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Holiday Inn Saratoga Springs, an IHG Hotel ratings based on 10 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Holiday Inn Saratoga Springs, an IHG Hotel

Everyone (3) Couples (3) Family (2)
3 out of 5
Location is great. Room could be cleaner. Carpet was filthy and there were small ants in the bathroom.

Posted by on Mar 28, 2022

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Comment from Hotel Management

Mar 30, 2022 by Kevin Tuohy

Thank you for the candid feedback, Christine. We are terribly sorry that you felt as though the carpet was filthy. We do have an outside company visiting the hotel to clean the carpets in the entire hotel on April 3rd and 4th. I can assure you this issue will be addressed. We very much hope that you will choose to stay with us whenever your travels bring you to the Saratoga Springs area in the future.

5 out of 5

Posted by on Aug 5, 2021

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5 out of 5
Nice property, friendly staff, safe and clean location.

Posted by on Jun 13, 2021

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Comment from Hotel Management

Jun 14, 2021 by Kevin Tuohy

Thank you so much for the favorable review! We are thrilled that you enjoyed the property and found the staff to be friendly while the location was safe and the hotel clean. Please visit us again soon!

5 out of 5
Near park. Great for dogs.

Posted by on Apr 26, 2021

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Comment from Hotel Management

Apr 26, 2021 by Kevin Tuohy

Thank you so much for the favorable review! We are thrilled that you (and your four legged friend) enjoyed the hotel. Please visit us again soon!

4 out of 5
Very clean and comfortable. The amount I was asked to pay was above the room rate that I booked.

Posted by , from Hilton, NY on Sep 12, 2020

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Comment from Hotel Management

Sep 12, 2020 by Kevin Tuohy

We are pleased that you found the hotel to be clean and comfortable, but, are confused by your comment that you were asked to pay above the room rate booked. As a very reputable Holiday Inn we charge our guests the amount that we quote. In reviewing your folio it does appear as though you were indeed billed the exact amount quoted when your reservation was made. We hope to see you again soon!

5 out of 5
Helpful staff. Clean rooms. Dog friendly. Perfect.

Posted by , from Mount Kisco, NY on Jul 20, 2020

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Comment from Hotel Management

Jul 21, 2020 by Kevin Tuohy

We could not have asked for a more favorable review. Thank you so much for sharing your thoughts after staying with us. Please come back again very, very soon!

4 out of 5

Posted by on Jul 12, 2020

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Comment from Hotel Management

Jul 13, 2020 by Kevin Tuohy

Thanks for taking the time to give us a rating. We hope to have the opportunity to accommodate you should your travels bring you to the Saratoga area in the future!

4 out of 5
Indoor and outdoor pool, nice restaurant, great staff, free shuttle to anywhere around!

Posted by on Sep 29, 2019

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Comment from Hotel Management

Nov 11, 2019 by Kevin

Thank you for your comments. Please come again!

4 out of 5
Great location, Love the shuttle service to dinner and race track. The driver was friendly!

Posted by on Sep 2, 2019

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2 out of 5
Hallways are dirty, bathroom is very small, beds are too small, elevator very slow

Posted by on Jun 17, 2019

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Comment from Hotel Management

Jun 17, 2019 by Front Office Manager

Thank you for your recent stay at our hotel. I am sorry to hear that you were unhappy with certain aspects of your stay. We appreciate you bringing it to our attention and we will use your feedback to coach our team so that we can do better in the future. Thank you.

About the Holiday Inn Saratoga Springs, an IHG Hotel

Location 232 Broadway, Saratoga Springs, NY 12866

Property Features

Holiday Inn Saratoga Springs, an IHG Hotel offers its guests an indoor pool, an outdoor pool, a 24-hour fitness center, and complimentary bicycles. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. You'll find a 24-hour business center on site. Event space at this hotel measures 8178 square feet (760 square meters) and includes a conference center. The business-friendly Holiday Inn Saratoga Springs, an IHG Hotel also features a terrace, a garden, and coffee/tea in a common area. An area shuttle within 5 mi, a casino shuttle, and a train station pick-up service are free. Self parking is free. Smoking is allowed in designated areas at this 3-star Saratoga Springs hotel.

  • 168 guestrooms or units
  • 4 levels
  • 2 buildings
  • 8178 sq ft of conference space
  • 760 sq m of conference space
  • Beach lounge chairs
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Number of outdoor pools - 1
  • Free WiFi
  • Free area shuttle
  • Laundry facilities
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking

Transport

  • Train station: Saratoga Springs Station (2.8 km / 1.7 mi)
  • Property shuttles: Free area shuttle within 5 mi, train station pick-up, casino shuttle, and shopping center shuttle
  • Parking: Free self parking

Room Amenities

Holiday Inn Saratoga Springs, an IHG Hotel offers 168 accommodations with minibars and coffee/tea makers. Pillowtop beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Pillowtop beds
  • Minibar
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Pillow options
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.

Bookmakers Casual Eatery - Onsite restaurant. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.

Nearby Activities

An indoor pool and an outdoor pool are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snowboarding nearby
  • Free bicycles on site
  • Golfing nearby
  • Snowshoeing nearby
  • Fishing nearby
  • Downhill skiing nearby
  • Cross-country skiing nearby
  • Sledding nearby
  • Ice skating nearby
  • Snow tubing nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Swimming nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 30 per accommodation, per day
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 21 years old

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 21 years old. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Pets allowed in specific rooms only
  • Security system
  • Debit cards not accepted
  • Staffed front desk
  • LGBTQ friendly
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities onsite
  • Property is cleaned with disinfectant
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 20 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 10 and USD 16 for adults, USD 10 and USD 12 for children (approximately)
  • Pet fee: USD 30 per accommodation, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Hotel Saratoga Springs
  • Holiday Inn Saratoga Springs
  • Saratoga Springs Holiday Inn
  • Holiday Inn Saratoga Springs Hotel Saratoga Springs
  • Holiday Inn Saratoga Springs Hotel

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.