See all properties

Melia Paulista

5.0 star property
Family-friendly 5-star hotel near Frei Caneca Shopping and Convention Center

Choose dates to view prices

Photo gallery for Melia Paulista

Breakfast, lunch, dinner served; international cuisine
Front of property - evening/night
Deluxe Twin Room | View from room
Lobby
Indoor pool, sun loungers

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Spa
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
Av Paulista, 2181, São Paulo, SP, 01310-300
  • Place, Rua Augusta
    ‪1 min walk‬
  • Place, Paulista Avenue
    ‪2 min walk‬
  • Place, Frei Caneca Shopping and Convention Center
    ‪13 min walk‬
  • Airport, São Paulo (GRU-Guarulhos - Governor André Franco Montoro Intl.)
    ‪39 min drive‬

Room options

View all photos for Suite Junior

Minibar, in-room safe, blackout drapes, soundproofing

Suite Junior

  • 398 sq ft
  • Sleeps 3

View all photos for Classic Twin

Minibar, in-room safe, blackout drapes, soundproofing

Classic Twin

7.2 out of 10
Good
(25 reviews)
  • 290 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Twin Room

Minibar, in-room safe, blackout drapes, soundproofing

Deluxe Twin Room

8.8 out of 10
Excellent
(14 reviews)
  • 290 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Queen Room

Minibar, in-room safe, blackout drapes, soundproofing

Deluxe Queen Room

8.8 out of 10
Excellent
(32 reviews)
  • 290 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Supreme Queen

View from room

Supreme Queen

8.8 out of 10
Excellent
(29 reviews)
  • 398 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite

View from room

Junior Suite

8.4 out of 10
Very good
(5 reviews)
  • 398 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Grand Room (Premium with views)

Minibar, in-room safe, blackout drapes, soundproofing

Grand Room (Premium with views)

7.6 out of 10
Good
(4 reviews)
  • 290 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Queen Room

Minibar, in-room safe, blackout drapes, soundproofing

Premium Queen Room

8.8 out of 10
Excellent
(24 reviews)
  • 290 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Suite

Family Suite | View from room

Family Suite

9.6 out of 10
Exceptional
(4 reviews)
  • 398 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Junior Suite (3 AD)

View from room

Junior Suite (3 AD)

7.0 out of 10
Good
(4 reviews)
  • 398 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Double Room Premium with View

Minibar, in-room safe, blackout drapes, soundproofing

Double Room Premium with View

  • 290 sq ft
  • Sleeps 3

View all photos for Room Premium

Minibar, in-room safe, blackout drapes, soundproofing

Room Premium

  • 290 sq ft
  • Sleeps 3

View all photos for Deluxe Room, Connecting Rooms

Minibar, in-room safe, blackout drapes, soundproofing

Deluxe Room, Connecting Rooms

  • 581 sq ft
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Deluxe Room, Connecting Rooms (2+2)

Minibar, in-room safe, blackout drapes, soundproofing

Deluxe Room, Connecting Rooms (2+2)

  • 581 sq ft
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Suite, 2 Bedrooms

Minibar, in-room safe, blackout drapes, soundproofing

Suite, 2 Bedrooms

  • 797 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Bedrooms (2+4)

Minibar, in-room safe, blackout drapes, soundproofing

Suite, 2 Bedrooms (2+4)

  • 797 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds

View all photos for Accessible Deluxe Room Queen-Size Bed

Accessible Deluxe Room Queen-Size Bed | Minibar, in-room safe, blackout drapes, soundproofing

Accessible Deluxe Room Queen-Size Bed

7.0 out of 10
Good
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite (Executive)

Junior Suite (Executive) | Minibar, in-room safe, blackout drapes, soundproofing

Junior Suite (Executive)

  • 538 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite

Minibar, in-room safe, blackout drapes, soundproofing

Suite

  • 431 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Supreme Queen (3 Ad)

View from room

Supreme Queen (3 Ad)

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Murphy Bed

View all photos for Deluxe Queen Room (3 Ad)

Minibar, in-room safe, blackout drapes, soundproofing

Deluxe Queen Room (3 Ad)

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Murphy Bed

View all photos for Deluxe Twin Room (3 Ad)

Minibar, in-room safe, blackout drapes, soundproofing

Deluxe Twin Room (3 Ad)

  • Sleeps 3
  • 2 Twin Beds and 1 Twin Murphy Bed

View all photos for Suite (3 Ad)

Minibar, in-room safe, blackout drapes, soundproofing

Suite (3 Ad)

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Murphy Bed

View all photos for Junior Suite

Minibar, in-room safe, blackout drapes, soundproofing

Junior Suite

  • Sleeps 3

View all photos for Executive Junior Suite Non Smoking

Minibar, in-room safe, blackout drapes, soundproofing

Executive Junior Suite Non Smoking

  • Sleeps 2

View all photos for Premium Queen

Minibar, in-room safe, blackout drapes, soundproofing

Premium Queen

  • Sleeps 2

View all photos for Family Suite Non Smoking

Bathroom | Shower, eco-friendly toiletries, hair dryer, towels

Family Suite Non Smoking

  • Sleeps 3

View all photos for Superior Room Queen Bed

Minibar, in-room safe, blackout drapes, soundproofing

Superior Room Queen Bed

  • Sleeps 2

View all photos for Grand Premium With View

Minibar, in-room safe, blackout drapes, soundproofing

Grand Premium With View

  • Sleeps 1

View all photos for Classic Room Twin

Minibar, in-room safe, blackout drapes, soundproofing

Classic Room Twin

  • Sleeps 2

View all photos for Deluxe Room Queen Bed

Minibar, in-room safe, blackout drapes, soundproofing

Deluxe Room Queen Bed

  • Sleeps 3

View all photos for Deluxe Connecting Room

Minibar, in-room safe, blackout drapes, soundproofing

Deluxe Connecting Room

  • Sleeps 4

View all photos for Two-Bedroom Suite

Minibar, in-room safe, blackout drapes, soundproofing

Two-Bedroom Suite

  • Sleeps 4

Deluxe Room Twin Bed

  • Sleeps 3

View all photos for Accessible Deluxe Queen Room

Minibar, in-room safe, blackout drapes, soundproofing

Accessible Deluxe Queen Room

  • Sleeps 2

Junior Suite

  • Sleeps 3

View all photos for Triple Suite

Minibar, in-room safe, blackout drapes, soundproofing

Triple Suite

  • 398 sq ft
  • Sleeps 3

View all photos for Room Deluxe

Minibar, in-room safe, blackout drapes, soundproofing

Room Deluxe

  • 290 sq ft
  • Sleeps 2

View all photos for Suite

Minibar, in-room safe, blackout drapes, soundproofing

Suite

  • 398 sq ft
  • Sleeps 3

You may also like

Ad
Exterior

Grand Mercure SP Itaim Bibi

Itaim Bibi
  • Pool
  • Pet friendly
  • Free WiFi
  • Restaurant
4.5 out of 5, Wonderful, 934 reviews
$149 nightly
The price is $157
Feb 15 - Feb 16
Total with taxes and fees
Grand Mercure SP Itaim Bibi

About the neighborhood

São Paulo

Jardim Paulista stay.With a stay at this Jardim Paulista hotel, you'll be steps from Renaissance Theater and Conjunto Nacional. Also, Italian Consulate General São Paulo is within half a mile (1 km) and Reboucas Convention Center is within 2 miles (3 km).

What's nearby

  • Rua Augusta - 1 min walk - 0.1 miles
  • Paulista Avenue - 2 min walk - 0.1 miles
  • Hospital Sírio-Libanês - 10 min walk - 0.5 miles
  • Reboucas Convention Center - 10 min walk - 0.6 miles
  • Frei Caneca Shopping and Convention Center - 13 min walk - 0.7 miles

Getting around

  • Consolacao Station - 1 min walk
  • Fradique Coutinho Station - 4 min drive
  • São Paulo/Guarulhos Intl. Airport - 42 min drive

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪America - ‬2 min walk
  • ‪Burger King - ‬1 min walk
  • ‪Bassano - ‬8 min walk
  • ‪Ráscal - ‬10 min walk

About this property

Melia Paulista

Family-friendly 5-star hotel near Frei Caneca Shopping and Convention Center
Melia Paulista offers its guests a full-service spa, an indoor pool, and a 24-hour health club. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Event space at this hotel measures 3767 square feet (350 square meters) and includes a conference center. A children's pool, a hot tub, and a sauna are also featured at the luxury Melia Paulista. An airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available. A complete renovation of Melia Paulista was completed in September 2019.

This 5-star São Paulo hotel is smoke free.

  • 1 building
  • 396 guestrooms or units
  • 23 levels
  • 3767 sq ft of conference space
  • 350 sq m of conference space
  • Built in 2004
  • Deli
  • Kid's club (free)
  • Poolside lounge chairs
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Game room or arcade
  • Library
  • Computer for guest use
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Melia Paulista offers 396 accommodations with minibars and safes. 50-inch flat-screen televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This São Paulo hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desk chairs and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

The onsite spa has 4 treatment rooms including rooms for couples. Services include massages.

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

Similar properties

Exterior
Pullman Sao Paulo Ibirapuera
  • Pool
  • Pet friendly
  • Free WiFi
  • Restaurant
4.5 out of 5, Wonderful, 788 reviews
$128 nightly
The price is $135
Feb 7 - Feb 8
Total with taxes and fees
Pullman Sao Paulo Ibirapuera

Property amenities

Family friendly

  • Arcade/game room
  • Baby bath
  • Children's pool
  • Free children's club
  • Indoor pool
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Covered valet parking on site (BRL 55 per day)

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 10:30 AM on weekends; BRL 88 for adults and BRL 88 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 24-hour health club
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Full-service spa
  • Hot tub
  • Indoor pool
  • Library
  • Playground
  • Sauna
  • Steam room
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator (45 inch wide door)
  • Grab bar in shower (30 inches high)
  • Grab bar near toilet (30 inches high)
  • Magnifying mirror
  • Raised toilet seat (17 inches high)
  • Roll-in shower (30 inches wide)
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (29 inches high)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (29 inches high)
  • Wheelchairs on site

Room amenities

Entertainment

  • 50-inch flat-screen TV with cable channels

Bedroom

  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • 24-hour room service
  • Champagne service
  • Meal delivery service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk chair
  • Eco-friendly toiletries
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 5:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 7 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for BRL 262.5 per day.
  • Cribs (infant beds) are available for BRL 57.75 per day.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately BRL 88 for adults and BRL 88 for children
  • Airport shuttle fee: BRL 480 per vehicle (roundtrip, maximum occupancy 3)
  • Covered valet parking fee: BRL 55 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: BRL 57.75 per day
  • Rollaway bed fee: BRL 262.5 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
Long-term renters welcome
This property uses eco-friendly cleaning products
This property affirms that it follows the cleaning and disinfection practices of Stay Safe with Meliá (Meliá)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property accepts Visa, Mastercard, debit cards, and cash. This property uses eco-friendly cleaning products. Long-term renters welcome. Guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of Stay Safe with Meliá (Meliá).

Property Registration Number 62.413.877/0041-59

We should mention

  • Upon check-in, parents or a legal guardian traveling with children under 18 years old are obligated to present the child's birth certificate and an identity card with photo (passport, for example). For international travels to Brazil, if just one of the parents is traveling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to traveling for more information.
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 7 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Melia Paulista
Melia Paulista Hotel
Melia Paulista Hotel Sao Paulo
Melia Paulista Sao Paulo
Caesar Business Sao Paulo Paulista Hotel Sao Paulo
Melia Paulista Sao Paulo, Brazil
Melia Paulista Hotel
Melia Paulista São Paulo
Melia Paulista Hotel São Paulo

Frequently asked questions

How close is Melia Paulista to the airport?

Melia Paulista is 6.2 mi (20-min drive) away from the São Paulo (CGH-Congonhas) airport, the closest popular airport to the property.

How much does it cost to stay at Melia Paulista?

As of Jan 17, 2026, prices found for a 1-night stay for 2 adults at Melia Paulista on Feb 13, 2026 start from $166.06, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Melia Paulista have an airport shuttle?

Melia Paulista offers an airport shuttle 24 hours a day, on request, for a charge of BRL 480 per vehicle, roundtrip.

Does Melia Paulista offer free breakfast?

Free breakfast isn’t provided at Melia Paulista, but buffet breakfast is offered for a fee of BRL 88 for adults and BRL 88 for children. It's available on weekdays from 6:00 AM to 10:00 AM and weekends from 6:00 AM to 10:30 AM.

Is there a casino at Melia Paulista?

No, there is no casino at this hotel.

What time is check-in at Melia Paulista?

Check-in start time: 2 PM; Check-in end time: 5:30 AM. A fee applies for early check-in.

Is there free parking at Melia Paulista?

Free parking is not available at this hotel. Valet parking is available for BRL 55 per day.

Does Melia Paulista have a pool?

Melia Paulista features an indoor pool and a children's pool.

Does Melia Paulista have a restaurant?

Melia Paulista is home to Gran Via, which features international cuisine and happy hour.

Does Melia Paulista have a spa?

This hotel has a spa, which features massages.

How close is Melia Paulista to downtown São Paulo?

Melia Paulista is 1.8 mi away from São Paulo.

Melia Paulista Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 609 out of 1004 reviews
Rating 8 - Good. 203 out of 1004 reviews
Rating 6 - Okay. 100 out of 1004 reviews
Rating 4 - Poor. 54 out of 1004 reviews
Rating 2 - Terrible. 38 out of 1004 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Hasan, Calgary

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is amazing, especially Rebecca at the front. Very good location on Paulista. The kids play area was a huge hit with our 2yo son. Highly recommend this hotel for families with young kids, and others.
Stayed 4 nights in Oct 2025

10/10 Excellent

Rony, Aventura

Stayed 2 nights in Oct 2025

10/10 Excellent

Maria Aparecida

Stayed 1 night in Sep 2025

10/10 Excellent

Paul

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Superior staff
Stayed 2 nights in Sep 2025

10/10 Excellent

Krishna

Stayed 3 nights in Sep 2025

10/10 Excellent

Cam

Stayed 1 night in Sep 2025

10/10 Excellent

Maria Aparecida

Stayed 1 night in Sep 2025

10/10 Excellent

Ximena, Paoli

Liked: Staff & service
Na
Stayed 1 night in Sep 2025

10/10 Excellent

Isabelle, Biscayne Park

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property and in very good location. Friendly staff and restaurant for Lunch was very good
Stayed 2 nights in Sep 2025

8/10 Good

Joao

Stayed 4 nights in Sep 2025

10/10 Excellent

Natasha

Stayed 2 nights in Aug 2025

10/10 Excellent

Anderson, Miami

Stayed 2 nights in Sep 2025

10/10 Excellent

Wilmer

Stayed 4 nights in Aug 2025

8/10 Good

Justin K

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great central city location near the subway. The mattress was very hard. Good breakfast
Stayed 5 nights in Sep 2025

8/10 Good

Jason S

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location on Paulista Avenue next to a metro station. The room was very clean, although the mattress was very hard.
Stayed 3 nights in Sep 2025

8/10 Good

Roberto

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good overall, the gym was not properly equipped and the rowing machine did not work
Stayed 3 nights in Sep 2025

4/10 Poor

Salem

Business traveler
Disliked: Staff & service, property conditions & facilities
Stayed 8 nights in Aug 2025

10/10 Excellent

Caio

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

8/10 Good

Thais, MIAMI

Stayed 4 nights in Aug 2025

10/10 Excellent

Giovanni Cervone, Bari

Stayed 2 nights in Aug 2025

2/10 Terrible

Juliana

Disliked: Staff & service, property conditions & facilities, room comfort

Not what I expected 5 stars to be

TERRIBLE! I booked a room with a view. At check in, the male said the view we wanted wasn’t available but the room we would get would have a nice view. Well that was NOT the case. We faced a white ugly building! But the view is not the worst part. The shower floods with every bath as the water doesn’t flow fast enough! The A/C is very loud. The breakfast has a hefty price but the choices were limited — breads, fruit, and cake with no icing. At check out, they charged us for drinking water. They explained we were supposed to have a jar of complimentary water in our room (we didn’t). They never, at any point, tried to correct their mistakes. For a comparable experience, take your money to a Super 8 or a Days Inn. Needless to say we will never be back and will take our money to a Hilton next time.
Stayed 2 nights in Aug 2025

10/10 Excellent

Rosangela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect!
Stayed 1 night in Aug 2025

2/10 Terrible

Bruno

Disliked: Staff & service, property conditions & facilities, room comfort

Um filme de Terror!!

Aterrorizante. Recepcionista nos trataram como lixo, cama do quarto dura (acordamos com muita dor na coluna para ir ao procedimento cirurgico no Sirio), banheiro minúsculo (os joelhos ficam na porta porque o vaso é na porta, a pia no seu rosto enquanto vc usa-o, a ducha fica nas suas costas e o lixo colado na sua perna! A gerente sem nenhum perfil para esse cargo. Cagou para minha situação de saúde! Passei mal de nervosa, passei a noite em claro por isso, só querendo sair dali! Pagamos 1725,00 em cada diária para sermos tratados como lixo!
Stayed 1 night in Aug 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

6/10 Okay

Sylvia H P

Business traveler
Liked: Cleanliness, property conditions & facilities

“Disappointing Stay – Below Meliá Standards”

I expected more from the hotel, especially considering the Meliá brand and the price of the stay. While the property has potential, some details could be improved. The fragrance used in the reception area is overly strong and unpleasant. Additionally, the rooms lacked heating and blankets, which was inconvenient during a period of severe winter. We had to request both a heater and extra blankets. Given that this is a hotel frequently chosen for business travel, the reception could also be more efficient, as both check-in and check-out involved long queues.
Stayed 1 night in Aug 2025