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Hotel Massis

3.0 star property
3-star hotel near Paulista Avenue

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Photo gallery for Hotel Massis

Interior detail
LCD TV
Terrace/patio
Front of property
Microwave, stovetop, cookware/dishes/utensils

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Breakfast included
  • Pool
  • Parking included
  • Laundry

Explore the area

View in a map
Rua Luis Coelho, 80, São Paulo, SP, 01309000
  • Place, Paulista Avenue
    ‪2 min walk‬
  • Place, Rua Augusta
    ‪2 min walk‬
  • Place, Hospital Sírio-Libanês
    ‪6 min walk‬
  • Airport, São Paulo (GRU-Guarulhos - Governor André Franco Montoro Intl.)
    ‪39 min drive‬

Room options

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Apartamento Casal | Minibar, in-room safe, desk, blackout drapes

Apartamento Casal

10.0 out of 10
Exceptional
(3 reviews)
  • 517 sq ft
  • Sleeps 3
  • 1 Double Bed

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Apartamento 2 Camas Solteiro | Minibar, in-room safe, desk, blackout drapes

Apartamento 2 Camas Solteiro

10.0 out of 10
Exceptional
(1 review)
  • 517 sq ft
  • Sleeps 3
  • 2 Twin Beds

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About the neighborhood

São Paulo

City center stay.With a stay at this Consolação hotel, you'll be within half a mile (1 km) of Paulista Avenue and 2 miles (3 km) of Municipal Theatre of São Paulo. Liberty Square and Rua 25 de Marco are also within 3 miles (5 km).

What's nearby

  • Paulista Avenue - 2 min walk - 0.1 miles
  • Rua Augusta - 2 min walk - 0.1 miles
  • Center 3 Shopping Mall - 3 min walk - 0.2 miles
  • Hospital Sírio-Libanês - 6 min walk - 0.4 miles
  • Frei Caneca Shopping and Convention Center - 9 min walk - 0.5 miles

Getting around

  • Fradique Coutinho Station - 5 min drive
  • Paulista Station - 8 min walk
  • São Paulo (CGH-Congonhas) - 23 min drive

Restaurants

  • ‪Ofner - ‬2 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Taco Bell - ‬1 min walk
  • ‪Abbraccio Cucina Italiana - ‬2 min walk
  • ‪¿Que Pasa? - ‬1 min walk

About this property

Hotel Massis

3-star hotel near Paulista Avenue
Hotel Massis offers its guests an outdoor pool, a sauna, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

Business amenities include a 24-hour business center and 2 meeting rooms. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Hotel Massis. Self parking and valet parking are free.

This 3-star São Paulo hotel is smoke free.

  • 1 building
  • 80 guestrooms or units
  • 17 levels
  • Built in 1993
  • Buffet breakfast (free)
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hotel Massis offers 80 air-conditioned accommodations with minibars and safes. Rooms open to balconies. LCD televisions come with cable channels. Accommodations at this 3-star hotel have kitchens with stovetops, microwaves, and cookware/dishes/utensils. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

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Property amenities

Family friendly

  • In-room crib
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Outdoor pool
  • Sauna
  • Steam room

Accessibility

  • Elevator

Room amenities

Entertainment

  • LCD TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Cookware, dishware, and utensils
  • Kitchen
  • Limited room service
  • Microwave
  • Minibar
  • Stovetop

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Free cribs (infant beds)!

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a security system, and a first aid kit in each accommodation.

We should mention

  • Upon check-in, parents or a legal guardian traveling with children under 18 years old are obligated to present the child's birth certificate and an identity card with photo (passport, for example). For international travels to Brazil, if just one of the parents is traveling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to traveling for more information.
  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Massis Five Stars
Massis Five Stars Hotel
Massis Five Stars Hotel Sao Paulo
Massis Five Stars Sao Paulo
Massis Five Stars Suites Sao Paulo, Brazil
Massis Five Stars
Hotel Massis Hotel
Hotel Massis São Paulo
Hotel Massis Hotel São Paulo

Frequently asked questions

How close is Hotel Massis to the airport?

Hotel Massis is 8 mi (23-min drive) away from the São Paulo (CGH-Congonhas) airport, the closest popular airport to the property.

How much does it cost to stay at Hotel Massis?

As of Dec 11, 2025, prices found for a 1-night stay for 2 adults at Hotel Massis on Dec 14, 2025 start from $100.52, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel Massis have an airport shuttle?

Airport shuttle services are not available at Hotel Massis.

Does Hotel Massis offer free breakfast?

Hotel Massis offers free buffet breakfast every day from 7 AM to 10 AM.

Is there a casino at Hotel Massis?

No, there is no casino at this hotel.

What time is check-in at Hotel Massis?

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM.

Is there free parking at Hotel Massis?

This hotel offers free self parking and valet parking.

Does Hotel Massis have a pool?

Hotel Massis features an outdoor pool.

Does Hotel Massis have a restaurant?

Hotel Massis is home to Harrys, which features international cuisine and happy hour.

Does Hotel Massis have a spa?

There are no spa services available at this hotel.

How close is Hotel Massis to downtown São Paulo?

Hotel Massis is 1.7 mi away from São Paulo.

Reviews

Hotel Massis Reviews

8.2

Very Good

8.4/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 137 out of 382 reviews
Rating 8 - Good. 166 out of 382 reviews
Rating 6 - Okay. 58 out of 382 reviews
Rating 4 - Poor. 14 out of 382 reviews
Rating 2 - Terrible. 7 out of 382 reviews

Reviews

10/10 Excellent

Ryan

Stayed 1 night in May 2025

4/10 Poor

Kimberly

Traveled with group
Disliked: Cleanliness, property conditions & facilities
This property is not a four-star hotel. It is closer to two stars maybe three. It was very safe and they were very kind at the front desk. But we did not have our room serviced once while we were there for three days. Overall, we stayed for the duration of our visit, but was very disappointed that the photos were very filtered and brightened. The hotel itself is much darker and felt very isolated. We may be saw three or four other guests the entire time we were there.
Stayed 3 nights in Mar 2025

4/10 Poor

ana, Flushing

Disliked: Cleanliness
Stayed 1 night in Nov 2023

10/10 Excellent

MD ALTAF UR

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, spacious room, good breakfast and friendly staff
Stayed 2 nights in Jul 2022

6/10 Okay

Richard

Liked: Cleanliness, property conditions & facilities, room comfort
Bedroom
Living room
Bathroom
Stayed 2 nights in Nov 2021

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, room comfort

Do not stay!

The worst experience, unfriendly, unhelpful stuff. I had a business meetings next day and needed to iron few things. The hotel did not have iron! They offered to iron for me at $5 per piece!!! This is unacceptable. The guy at the reception just said that they can't help me. The first impression of the room was good until you see cockroaches...everywhere... in the closet, bathroom, everywhere. The toilet was not working, it was not flashing. Breakfast: only fruits were ok to eat, the rest was not eatable.
Stayed 4 nights in May 2019

8/10 Good

Verified traveler

Stayed 1 night in May 2019

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was very nice and helpful. I loved the neighborhood
Stayed 4 nights in Feb 2019

8/10 Good

William, Winnipeg, Manitoba Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location. Spacious apartments. Loved it Would definitely come back
Stayed 3 nights in Oct 2018

8/10 Good

Wagner

Location, Location, Location

Can't find a better location in São Paulo. Right across the street from Center 3 for convenient shopping and eating. Short walk to stations of two of the major Metro lines. A block from the corner of Paulista and Augusta. Comfortable suite, but could have more kitchen stuff (wine glasses, expresso machine). Need a combination lock for the safe, instead of the antiquated key-lock system. Decent breakfast
Stayed 3 nights in Jul 2018

8/10 Good

M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is in a convenient location with easy access to the metro and buses. Paulista Ave is 1 block away. Shopping mall is across the street. The area is easy to walk and is very safe. Many of the tourist locations and museums are within a 1-2 mile walking distance. Free day for many of the museums is on Saturday. Free day at MASP is on Tuesday. Breakfast buffet is superb. Con: the kitchen utensils and microwave should already be in the room before the guest arrives. Pro: once I put the request in, the items were brought to the room within 30 min. Con:The "safe" in the closet has no lock. Bedroom door doesn't lock.
Stayed 6 nights in Aug 2018

8/10 Good

Favio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice place to visit and come back

The hotel is really nice, almost on avenida paulista, in a shopping area. Its breaksfast has plenty of fruits, cakes and drinks. There's also two or three hot meals, even though I did not try them because it was summer. The hotel has a gym and a medium size pool at the top. One thing that can be improved is the air. There's only one air conditioner in each apartment enough for the bedroom but there's still the living room and the bathroom . It was hot there. Also the hotel dining room did not have air conditioner. Overall, people from the hotel were really nice and helpful, I phone the concierge because I needed something and the problem was solved almost instantly. Avenida Paulista is a real shopping area even though its surroundings are pretty dangerous in a sense that I was afraid of visiting some local attractions because you really feel unsafe. You have to be aware all the time.
Stayed 3 nights in Jan 2018

8/10 Good

Craig, Melbourne, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Close to everything

Good hotel behind Paulista street which is one of the main streets, shopping areas. Don't be discouraged by location upon arrival as it appears seedy, but you'll soon find out it's quite good. Hotel is getting old but rooms are good and comfortable.

8/10 Good

Robert, Cincinnati

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

First time in Brazil

They have one English speaker at desk who was helpful. As a first time traveler I did not understand the bathroom setup. I would recommend looking up online the differences in toilets and how to use in Brazil if its your first time. There is a shopping mall across the street with movie theater and food court. I laughed when I saw a KFC and then went and got more local food. Taxi cabs were plentiful on the main street one block away, but none of them had heard of the hotel so make sure you bring the address with you when you leave.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Back again

We've been a couple of times in this hotel years ago. The rooms are better now with the hardwood floors, the bathroom is really big and the breakfast is very good, There are plenty of good restaurants, shops, movie teathers just across the street. When we go back to São Paulo we will probably stay at the Massis Five Stars again ;o)

6/10 Okay

Pedro, Costa Rica

Liked: Property conditions & facilities
Disliked: Staff & service

hotel with good location but terrible staff

Hotel staff where very rude upon arrival, but after that the room was in good condition and breakfast was great!

6/10 Okay

RS, USA

Liked: Cleanliness, staff & service

Sao Paulo Biz Trip

Great location and great service. Hotel is a bit dated, but worked great for our needs.

4/10 Poor

Jeferson

Liked: Staff & service, room comfort
Disliked: Cleanliness

Esperava mais

O hotel é antigo. Pessoal de esforça mas o apartamento que ficamos está mal conservatório.. Marcas de mofo, acúmulo de sujeira nos cantos, pia entupida. Quando solicitamos a limpeza dos feito. Locker sem tranca
Stayed 6 nights in Aug 2025

10/10 Excellent

Ana C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Melhor custo-benefício na região da Paulista

Excelente hotel! Preço muito bom para um apartamento enorme, com sala, quarto, banheiro e uma cozinha pequena. Inclui um café da manhã delicioso e estacionamento. E os colaboradores são muito atenciosos e prestativos, especialmente a Erika da recepção. Super recomendo!
Stayed 2 nights in Aug 2025

10/10 Excellent

Marcos, Bauru

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Aug 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nossa família gostou

Funcionários solicitos, café da manhã mediano, em um dos quartos que ficamos o cano da pia da cozinha vazava um cheiro bem forte, achei até que seria vazamento de gás, eles resolveram o problema assim que solicitamos. A localidade é sensacional, com muitas opções de cafés, padarias e restaurantes excelentes muito próximos. Possui serviço de valet. Indicaria o hotel com certeza
Stayed 4 nights in Jul 2025

10/10 Excellent

Ana C

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Melhor custo-benefício na Paulista!

Excelente hotel no coração da Paulista! Apartamento super amplo, confortável e limpo. Café da manhã excelente, estacionamento grátis e equipe super atenciosa, especialmente a Erika da recepção. Excelente custo-benefício também. Recomendo!
Stayed 2 nights in Jul 2025

10/10 Excellent

João Henrique

Stayed 1 night in Jul 2025

6/10 Okay

Verified traveler

Traveled with family

É um hotel ok.

A localização é boa, os quartos são grandes. Mas o hotel é um pouco velho e pelo.no quarto com camas de solteiro achei as camas um pouco desconfortáveis. Pelo preço se paga mais pela localização do que pelo conforto.
Stayed 2 nights in Jul 2025

2/10 Terrible

Gabriel

Stayed 1 night in Jul 2025