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Hotel Tropicana Santo Domingo

3.0 star property
3-star hotel near Assembly Hall of Jehovah's Witnesses

Choose dates to view prices

Photo gallery for Hotel Tropicana Santo Domingo

Exterior
Reception
Interior
Blackout drapes, iron/ironing board, free WiFi, bed sheets
Exterior

Reviews

6.8 out of 10

Popular amenities

  • Bar
  • Pool
  • Breakfast available
  • Housekeeping
  • 24/7 front desk
  • Parking included

Explore the area

Map
Calle 8, Santo Domingo Este, Santo Domingo, 11606
  • Colon Lighthouse and Museum
    ‪11 min walk‬
  • Calle El Conde
    ‪2 min drive‬
  • Assembly Hall of Jehovah's Witnesses
    ‪3 min drive‬
  • Santo Domingo (SDQ-Las Americas Intl.)
    ‪19 min drive‬

Room options

View all photos for Honeymoon Suite

Honeymoon Suite | Blackout drapes, iron/ironing board, free WiFi, bed sheets

Honeymoon Suite

  • 323 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Superior Double Room

  • 323 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Standard Room | Blackout drapes, iron/ironing board, free WiFi, bed sheets

Standard Room

  • 323 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Deluxe Double Room

  • 323 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Double Room

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Superior Double Room

  • 323 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Room

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Family Room

  • 377 sq ft
  • Sleeps 4
  • 2 Double Beds and 1 Twin Bed

View all photos for Deluxe Room

Deluxe Room | Blackout drapes, iron/ironing board, free WiFi, bed sheets

Deluxe Room

  • 323 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Suite

Deluxe Suite | Blackout drapes, iron/ironing board, free WiFi, bed sheets

Deluxe Suite

  • 323 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Double Room

Blackout drapes, iron/ironing board, free WiFi, bed sheets

Standard Double Room

  • 323 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room

Superior Room | Blackout drapes, iron/ironing board, free WiFi, bed sheets

Superior Room

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Santo Domingo Este

Las Américas stay.Your stay at this Las Américas hotel places you within 2 miles (3 km) of Colon Lighthouse and Museum and Chinatown. Malecon and Plaza de España are also within 2 miles (3 km).

What's nearby

  • Colon Lighthouse and Museum - 11 min walk - 0.6 miles
  • Calle El Conde - 2 min drive - 1.9 miles
  • Columbus Park - 2 min drive - 1.9 miles
  • Assembly Hall of Jehovah's Witnesses - 3 min drive - 2.3 miles
  • Agua Splash Caribe Aquatic Park - 3 min drive - 2.1 miles

Getting around

  • Eduardo Brito Station - 6 min drive
  • Santo Domingo (JBQ-La Isabela Intl.) - 38 min drive

Restaurants

  • ‪Mr Grilled - ‬13 min walk
  • ‪Monaco Bistro - ‬7 min walk
  • ‪La Movida - ‬13 min walk
  • ‪Dial Bar and Lounge - ‬9 min walk
  • ‪Fritaurant Deli-cioso - ‬10 min walk

About this property

Hotel Tropicana Santo Domingo

3-star hotel near Assembly Hall of Jehovah's Witnesses
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Event space at this hotel measures 1292 square feet (120 square meters) and includes conference space. An outdoor pool, multilingual staff, and a garden are also featured at Hotel Tropicana Santo Domingo. Self parking is free.
  • 53 guestrooms or units
  • 1292 sq ft of conference space
  • 120 sq m of conference space
  • Conference space
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Garden
  • Bar or lounge
  • Dining venue
Hotel Tropicana Santo Domingo offers 53 air-conditioned accommodations with complimentary toiletries and blackout drapes/curtains. This Santo Domingo Este hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Bathrooms include bathtubs or showers. In-room massages, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

Languages

English, Italian, Spanish

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Property amenities

Family friendly

  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: USD 15 to 20 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Grab bar in bathtub
  • Grab bar in shower
  • Grab bar near toilet
  • Lever door handles
  • No elevator
  • Tile flooring in room

Room amenities

Entertainment

  • 32-inch TV

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Private bathroom
  • Towels provided

More

  • Air conditioning
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in fee: USD 20
Late check-in subject to availability

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
Late check-out fee: USD 20

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Prior to arrival, you must complete online registration via a secure link
If you are planning to arrive after 6:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Management fee: USD 10 per accommodation, per stay
  • A damage deposit of USD 100 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately USD 15 to 20 per person
  • Early check-in fee: USD 20 (subject to availability)
  • Late check-out fee: USD 20 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. 

Property is also known as

Tropicana Santo Domingo
Hotel Tropicana Santo Domingo Hotel
Hotel Tropicana Santo Domingo Santo Domingo Este
Hotel Tropicana Santo Domingo Hotel Santo Domingo Este

Frequently asked questions

How close is Hotel Tropicana Santo Domingo to the airport?

Hotel Tropicana Santo Domingo is 13.4 mi (38-min drive) away from the Santo Domingo (JBQ-La Isabela Intl.) airport, the closest popular airport to the property.

Does Hotel Tropicana Santo Domingo have an airport shuttle?

Airport shuttle services are not available at Hotel Tropicana Santo Domingo.

How close is Hotel Tropicana Santo Domingo to the beach?

This hotel is 2.3 mi (7-min drive) from Playa Punta Torrecillas and 2.7 mi (9-min drive) from Playa Montesinos. Don't forget your sunscreen!

Does Hotel Tropicana Santo Domingo offer free breakfast?

Free breakfast isn’t provided at Hotel Tropicana Santo Domingo, but continental breakfast is offered for a fee of between USD 15 and 20 per person. It's available every day from 7:00 AM to 10:00 AM.

Is there a casino at Hotel Tropicana Santo Domingo?

No, there is no casino at this hotel, but Casino Colonial (5-min drive) and Casino Diamante (6-min drive) are nearby.

What time is check-in at Hotel Tropicana Santo Domingo?

Check-in start time: 4:00 PM; Check-in end time: 11:30 PM. Early check-in costs USD 20 (subject to availability).

Is there free parking at Hotel Tropicana Santo Domingo?

This hotel offers free self parking.

Does Hotel Tropicana Santo Domingo have a pool?

Hotel Tropicana Santo Domingo features an outdoor pool.

Does Hotel Tropicana Santo Domingo have a restaurant?

Yes, there is a restaurant on site.

Does Hotel Tropicana Santo Domingo have a spa?

There are no spa services available at this hotel.

How close is Hotel Tropicana Santo Domingo to downtown Santo Domingo Este?

Hotel Tropicana Santo Domingo is 4.6 mi away from Santo Domingo Este.

Hotel Tropicana Santo Domingo Reviews

Reviews

6.8
Rating 10 - Excellent. 14 out of 37 reviews
Rating 8 - Good. 6 out of 37 reviews
Rating 6 - Okay. 4 out of 37 reviews
Rating 4 - Poor. 6 out of 37 reviews
Rating 2 - Terrible. 7 out of 37 reviews

7.0/10

Cleanliness

6.8/10

Staff & service

6.6/10

Amenities

6.2/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

2/10 Terrible

Abigail

Disliked: Cleanliness, staff & service, property conditions & facilities
The experience was not safe.Take too long to open the gate and you're a sitting duck the full quality was horrible and the menu was slim make a reservation online with 2 Queen size Beds up to 4 people. Then I was told i had 2 bedroom with standard beds for 2 people i had shown the receipt and the reception and owner insisted the computer showed I had pay less, ontop of that, we just when back and forth and sat in the lobby for an extra 3 hours. In the end i ended up paying 95 dollars extra a night in total 570$.
Stayed 6 nights in Feb 2025

10/10 Excellent

Jose

Business traveler
todo exelente el sevicio perfecto
Stayed 12 nights in Jan 2025

8/10 Good

Tehany, Tampa

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 6 nights in Jan 2025

6/10 Okay

Ana

Liked: Cleanliness, staff & service
Stayed 6 nights in Nov 2024

6/10 Okay

Osvaldo

The shower need attention
Stayed 6 nights in Nov 2024

4/10 Poor

Bernabe

Traveled with group
Liked: Cleanliness
Disliked: Staff & service, amenities
Property was very clean but the staff was horrible receptionist tryed to charge me for bringing a case of water in to the Property even though no water or fridge was provided and the ac didnt work
Stayed 3 nights in Nov 2024

10/10 Excellent

Saul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly but limited dinning no shopping close by
Stayed 2 nights in Nov 2024

6/10 Okay

Roberto

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Staff organization is terrible ask for check out 3 times and a manager ask for money after I paid for bring pizza from outside and eat at facility with a visit and not make people welcome parking inside you need tell 3 times walk to front desk after you ask to open the gate owners very nice people but need change some front desk staff ,kitchen and maids very good service
Stayed 7 nights in Aug 2024

10/10 Excellent

Otoniel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a peaceful place
Stayed 1 night in Aug 2024

2/10 Terrible

Ines, Nashua

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn't like anything in this property. My family and i couldn't sleep because of the smells in the bathroom. The person in the receptionist was so stupid, he charged me double price for the room. He was so unprofessional, he needs to go to school to learn how to treat people. I will not come back to this nasty place. Do not waisted your money or your time on this place.
Stayed 1 night in Jul 2024

2/10 Terrible

Stanley

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

Vincent

Liked: Cleanliness, staff & service
The staff were very accommodating and professional. They did their best to make me feel like I was home. The hotel is not a new hotel but it felt like that when the staff added their accomodating skills. I would definitely recommend it
Stayed 5 nights in May 2024

10/10 Excellent

Enrique

Stayed 7 nights in Apr 2024

10/10 Excellent

Nickinson

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Andrely

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful
Stayed 1 night in May 2024

10/10 Excellent

Andrely

Liked: Cleanliness, staff & service, property conditions & facilities
Pueden mejorar las almohadas, el resto estuvo muy bien
Stayed 1 night in Apr 2024

10/10 Excellent

Andrely

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Stanley

Liked: Staff & service
Stayed 7 nights in Apr 2024

4/10 Poor

Claren's

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Room was outdated. Bed wasn't clean.
Stayed 1 night in Mar 2024

2/10 Terrible

Vielka

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I went there the first night and I canceled my stay because I just found out that my father passed away and I needed to stay close to family. I told this to the registration and canceled my 6 nights stays but the property manager refused to give me a refund for the rest of the 5 nights.
Stayed 6 nights in Mar 2024

10/10 Excellent

Ramon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service and management are amazing …. Excellent food , clean rooms
Stayed 5 nights in Feb 2024

4/10 Poor

Mario, Orlando

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
The pictures of the property and the rating does not reflect the reality of the hotel. Rooms had old furtniture and beds, was not at all what was shown in the Expedia profile. I did not stay there and ran away within 5 minutes of been there because I felt decieved by the pictures
Stayed 2 nights in Feb 2024

10/10 Excellent

Martha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It would be good if the shawer can be separate from the bathroom toilet. The staffis very kind!!!
Stayed 1 night in Feb 2024

4/10 Poor

francis

Stayed 1 night in Dec 2024

4/10 Poor

Yadira

Stayed 1 night in Oct 2024