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Hotel Refugio Neptuno's

3.0 star property
3-star Beaux Arts hotel near Boca Chica Beach

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Photo gallery for Hotel Refugio Neptuno's

Reception
Creator video
Front of property
Apartment, 1 Bedroom, Ocean View | Egyptian cotton sheets, premium bedding, minibar, desk
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

View in a map
Calle Duarte 17, Boca Chica, Santo Domingo, 15700
  • Place, Boca Chica Beach
    ‪15 min walk‬
  • Place, Malecon
    ‪40 min drive‬
  • Place, Blue Mall
    ‪52 min drive‬
  • Airport, Santo Domingo (SDQ-Las Americas Intl.)
    ‪19 min drive‬

Room options

View all photos for Standard Room One Bed

Standard Room One Bed | Egyptian cotton sheets, premium bedding, minibar, desk

Standard Room One Bed

8.2 out of 10
Very good
(10 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room Two Beds

Standard Room Two Beds | Egyptian cotton sheets, premium bedding, minibar, desk

Standard Room Two Beds

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 King Beds

View all photos for Apartment, 1 Bedroom, Ocean View

Apartment, 1 Bedroom, Ocean View | Egyptian cotton sheets, premium bedding, minibar, desk

Apartment, 1 Bedroom, Ocean View

9.0 out of 10
Wonderful
(4 reviews)
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Apartment, 1 Bedroom (1 Double Bed with Sofabed)

Egyptian cotton sheets, premium bedding, minibar, desk

Apartment, 1 Bedroom (1 Double Bed with Sofabed)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Apartment, 1 Bedroom

Egyptian cotton sheets, premium bedding, minibar, desk

Apartment, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Suite, 2 Bedrooms

Family Suite, 2 Bedrooms | Egyptian cotton sheets, premium bedding, minibar, desk

Family Suite, 2 Bedrooms

  • 2 bedrooms
  • Ocean view
  • Sleeps 5
  • 2 King Beds

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About the neighborhood

Boca Chica

Close to the beach.You'll find Boca Chica Beach and La Matica Island within 2 miles (3 km) of this hotel. Also, Nautical Club of Santo Domingo is within 2 miles (3 km) and Caucedo Port is within 6 miles (10 km).

What's nearby

  • Boca Chica Beach - 15 min walk - 0.8 miles
  • Assembly Hall of Jehovah's Witnesses - 36 min drive - 19.0 miles
  • Malecon - 40 min drive - 22.6 miles
  • Sambil Santo Domingo - 45 min drive - 24.4 miles
  • Blue Mall - 52 min drive - 27.6 miles

Getting around

  • Las Americas Intl. Airport (SDQ) - 15 min drive

Restaurants

  • ‪Puerco rosado - ‬13 min walk
  • ‪Casa Greca - ‬11 min walk
  • ‪Boca Marina - ‬6 min walk
  • ‪Pluyer - ‬9 min walk
  • ‪The Boat House - ‬10 min walk

About this property

Hotel Refugio Neptuno's

3-star Beaux Arts hotel near Boca Chica Beach
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

An outdoor pool, a library, and a terrace are also featured at the business-friendly Hotel Refugio Neptuno's. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

This 3-star Boca Chica hotel is smoke free.

  • 20 guestrooms or units
  • 4 levels
  • 2 buildings
  • Cooked-to-order breakfast (free)
  • Poolside lounge chairs
  • Self-service laundry
  • Front desk (limited hours)
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Garden
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hotel Refugio Neptuno's offers 20 air-conditioned accommodations with hair dryers and ceiling fans. Beds feature Egyptian cotton sheets and premium bedding. Flat-screen televisions come with cable channels. Guests can surf the web using the complimentary wireless Internet access. Full-sized refrigerators/freezers and minibars are provided. Housekeeping is offered daily and irons/ironing boards can be requested.

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Property amenities

Family friendly

  • In-room full-sized refrigerator/freezer
  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • RV/bus/truck parking on site

Food and drink

  • Free cooked-to-order breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Library
  • Outdoor pool

Accessibility

  • No elevator

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bedroom

  • Egyptian cotton sheets

Bathroom

  • Hair dryer
  • Towels provided

Food and drink

  • Full-sized refrigerator/freezer
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - 9 PM
Front desk staffed during limited hours
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Maximum 1 pets

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 30 per vehicle (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, debit cards, cash, and mobile payments. For guests' safety, the property includes a fire extinguisher, a security system, a first aid kit, and window guards in each accommodation.

We should mention

  • Pool access available from 8 AM to 10:00 PM.
  • Up to 2 children 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding. Children might not be eligible for free breakfast.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hotel Refugio Neptuno's
Hotel Refugio Neptuno's Boca Chica
Refugio Neptuno's
Refugio Neptuno's Boca Chica
Neptuno`s Refugio Hotel Boca Chica
NEPTUNO'S REFUGIO Dominican Republic/Boca Chica
Hotel Refugio Neptuno's Hotel
Hotel Refugio Neptuno's Boca Chica
Hotel Refugio Neptuno's Hotel Boca Chica

Frequently asked questions

How close is Hotel Refugio Neptuno's to the airport?

Hotel Refugio Neptuno's is 7.5 mi (15-min drive) away from the Las Americas Intl. Airport (SDQ) airport, the closest popular airport to the property.

Does Hotel Refugio Neptuno's have an airport shuttle?

Hotel Refugio Neptuno's offers an airport shuttle 24 hours a day, on request, for a charge of USD 30 per vehicle, one-way.

How close is Hotel Refugio Neptuno's to the beach?

This hotel is 1.1 mi (8-min drive) from Boca Chica Beach and 8 mi (9-min drive) from Caribe Beach. Don't forget your sunscreen!

Does Hotel Refugio Neptuno's offer free breakfast?

Hotel Refugio Neptuno's offers free cooked-to-order breakfast every day from 7:00 AM to 10:00 AM.

Is there a casino at Hotel Refugio Neptuno's?

No, there is no casino at this hotel, but Dream Casino Be Live Hamaca (15-min drive) and Casino Colonial (27-min drive) are nearby.

What time is check-in at Hotel Refugio Neptuno's?

Check-in start time: 3 PM; Check-in end time: midnight.

Is there free parking at Hotel Refugio Neptuno's?

This hotel offers free self parking.

Does Hotel Refugio Neptuno's have a pool?

Hotel Refugio Neptuno's features an outdoor pool. Guests can enjoy pool access from 8 AM to 10:00 PM.

Does Hotel Refugio Neptuno's have a restaurant?

Yes, there is a restaurant on site.

Does Hotel Refugio Neptuno's have a spa?

There are no spa services available at this hotel.

How close is Hotel Refugio Neptuno's to downtown Boca Chica?

Hotel Refugio Neptuno's is 0.4 mi away from Boca Chica.

Hotel Refugio Neptuno's Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 139 out of 333 reviews
Rating 8 - Good. 92 out of 333 reviews
Rating 6 - Okay. 53 out of 333 reviews
Rating 4 - Poor. 17 out of 333 reviews
Rating 2 - Terrible. 32 out of 333 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

Reviews

8/10 Good

Keisha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2025

6/10 Okay

Pierre R, Brockton

Traveled with partner
It was a nice, cozy hotel with a reasonable price. However, there were quite a few stairs to reach my room, and there wasn’t much to do in the surrounding area without driving.
Stayed 1 night in Sep 2025

6/10 Okay

Kristoff

Stayed 4 nights in Sep 2025

6/10 Okay

Diogenes

Traveled with partner
Liked: Cleanliness
Nothing to do around the area The break fest was ok
Stayed 1 night in Sep 2025

10/10 Excellent

jay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Aug 2025

2/10 Terrible

Joel

Liked: Cleanliness, staff & service, property conditions & facilities
How do I pay you guys and then they charge me at the desk I need my money back please 🙏
Stayed 1 night in Jul 2025

6/10 Okay

Vanessa

Stayed 1 night in Jul 2025

8/10 Good

Gloria

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Checked in late by security guard. Everything went smooth except he kept our document until morning, which was uncomfortable. Room was nice and breakfast was freshly made and delicious. Restaurants in the area are open until late. Downside is no beach access.
Stayed 1 night in Jul 2025

2/10 Terrible

Denis

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staff was okay but the room and the hotel was dirty
Stayed 1 night in Jul 2025

8/10 Good

Andrea

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The pool/breakfast area was nice.
Stayed 1 night in Jun 2025

6/10 Okay

josephine

Traveled with family
The staff was friendly but the room which I stayed in need upgrading. 1 night would have been ok. The room lacked lighting, didn’t even have a night lamp or a mirror in the room. The pool was right outside my room and people were actually in the pool way past curfew. One night it was midnight and people were still at the pool. Another night I woke up to voices outside and people were in the poor at 4am.
Stayed 3 nights in Jul 2025

10/10 Excellent

Allyn

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hidden gem

It was pretty nice, the people and place were quite and comfortable.
Stayed 1 night in Jun 2025

8/10 Good

Jean, WEST PARK

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I mostly enjoyed my stay there for 1 night except for the fact that there was no hot water.
Stayed 1 night in May 2025

10/10 Excellent

Lionel

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Anabel

Buenas atenciones, muy seguro y bonito.
Stayed 1 night in May 2025

10/10 Excellent

jeanne

Liked: Cleanliness, staff & service, property conditions & facilities
EVERYTHING was really great and the service was terrific.
Stayed 2 nights in Apr 2025

8/10 Good

Maribel

Stayed 1 night in Apr 2025

6/10 Okay

Juan

Stayed 2 nights in Mar 2025

8/10 Good

Oscar

Liked: Cleanliness, staff & service
maintenance of painting of the rooms
Stayed 2 nights in Mar 2025

4/10 Poor

ed

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

To many stray cats

Free breakfast was good, service was good but to many stray cats to enjoy the meal they were on the chairs and tables, wife refused to eat there.
Stayed 4 nights in Mar 2025

8/10 Good

ANGEL

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Rooms need urgent renovation
Stayed 1 night in Nov 2024

8/10 Good

Carlos

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
I would definitely come back to stay here it's comfortable and staff is friendly
Stayed 1 night in Feb 2025

10/10 Excellent

Marybeth

Liked: Staff & service
The property is a great value option. We had a room that fit our family of 5 and the hotel us only 15 minutes from the airport, which is convenient.
Stayed 1 night in Feb 2025

4/10 Poor

Daniel

Liked: Cleanliness, staff & service
Great place for price...
Stayed 3 nights in Feb 2025

10/10 Excellent

Mel

Stayed 2 nights in Feb 2025